tuGuest Palacio de los Jerónimos Apartments

Location: 13 Calle San Jerónimo, Granada, es

Star Rating: 7.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Terrace
• Lift / Elevator
• Express check-in/check-out
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Access to health care professionals
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Apartment

  This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a coffee machine, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a coffee machine, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a coffee machine, a dining area, as well as a wardrobe. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Anonymous (10/5): Exceptional -
• Jamie (9/5): Lovely, spacious apartment in central location. - Fantastic central location (if you don't mind a little noise through the evening), spacious apartment, very cool in hot weather. Noisy neighbours and street noise but this is to be expected in city centre.
• Karoline (6/5): Great views, but… - Central location, great views from the balcony Kitchen not suitable for cooking. Equipment was very poor, for example there is only one (dirty) small pot. Although the hosts were friendly in communication, unfortunately they did not keep their promise to bring a large pot on the second day, which we had relied on. Only sheets instead of covers for the comforters. The bathroom was very smelly from the drains and there was very little water coming out of the sink, so we had to use the kitchen sink for everything.
• Eric (1/5): New apartment business requiring lots of improvements - Apartment was located at a great location. Comfy bed and spacious rooms a d living room. The feedback from previous guests highlights several key issues with the property and its management: - Property Manager's Responsiveness: The manager was only responsive before arrival, slow to respond to issues, and only communicated via WhatsApp, citing phone connection problems - Lack of professional communication could lead to issues with demanding guests. - Missing Items: No horse rack, mugs, or coffee pods provided despite requests. - Appliance Issues: Ice buildup in the freezer and malfunctioning extractor fans in the bathroom and kitchen. - Wobbly dining table, broken chest drawer, cracked glass in the cabinet; space could be optimized with additional seating. - Kitchen Layout: Poorly coordinated appliances make cooking difficult. - Cleaning Oversights: Balloon remnants behind the sofa, dusty wardrobe floors, stained bathroom floors, and ants in the kitchen indicate poor cleaning standards - Sewage Smell: Persistent smell of sewage suggests potential drainage issues. - General Wear and Tear: The apartment appears tired and needs TLC; furniture and decor updates are suggested to improve aesthetics. - Only one ceiling light works; AC remote malfunctions and emits an odor when cooling. Safety Concerns - Detached Headboard: One bed has a detached headboard that poses a safety risk if moved. - Lift Malfunction: The lift stopped working towards the end of the stay, causing inconvenience. - Cleaning Expectations: Guests are required to clean dishes before leaving; non-removable stains on towels incur charges. This is frustrating given the initial state of cleanliness. Addressing these issues can improve guest satisfaction and enhance the property's appeal.
• Emilija (10/5): Exceptional -
• Cleaver (10/5): Comfortable, quiet, and central - Great location, right near the cathedral. Even though it is central, it was quiet at night. The apartment is comfortable and the kitchen reasonably well equipped. I would definitely choose to stay here again. No complaints.

Photos