Auberge Jeunesse La Belle Planete Backpackers Hostel

Location: 386 Rue du Pont, Quebec City, ca

Star Rating: 2 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Nightclub
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Karaoke
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Shared kitchen
• Public transport tickets
• Outdoor furniture
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• Process in place to check health of guests
• ATM/banking
• Shopping on site
• Television in common areas
• Nightclub
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Games
• Private picnics
• Reception hall
• Covered parking
• Secured parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Bed in 6-Bed Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Linen
  • Toilet paper

• Standard Twin Room

  Guests can make meals in the kitchen that features a refrigerator, kitchenware, a microwave and a toaster. The twin room features a washing machine, a coffee machine, as well as a shared bathroom boasting a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Dining area
  • Mosquito net
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Lockers
  • Smoke alarm
  • Key access
  • Earplugs
  • Air purifiers
  • Hand sanitiser

• Single Bed in Female Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Linen
  • Outdoor dining area

• Tent

  The tent includes a shared bathroom equipped with a shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet
  • Linen
  • Toilet paper

• Standard Double Room

  This private room provides linens and bedding.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Dining area
  • Mosquito net
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Lockers
  • Smoke alarm
  • Key access
  • Earplugs
  • Air purifiers
  • Hand sanitiser

• Single Room with Shared Bathroom

  Individual private room. Bedding is provided and towels are upon request.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Dining area
  • Mosquito net
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Lockers
  • Smoke alarm
  • Key access
  • Earplugs
  • Air purifiers
  • Hand sanitiser

• Bed in 8-Bed Mixed Dormitory Room

  Rooms are 13 square yards.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Dining area
  • Mosquito net
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Lockers
  • Smoke alarm
  • Key access
  • Earplugs
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• SUSGIN (7/5): - Proximité du vieux Québec et rue StJoseph pour se restaurer Exiguite des sanitaires qqfois pas très propres
• Giray (8/5): -
• Senta (7/5): Good for a stay of a few days - For a short stay it was really lovely and really worth the price, especially considering its central location. The man at the reception was very friendly and gave us lots of tips for excursions in the city. The bathrooms were very very small. The first bathroom also lacked ventilation so it became damp pretty quickly. The second bathroom did have ventilation, but it flooded quickly after showering. Both of them were clean however. The room we booked was not the cleanest, but adequate for our stay.
• sami (1/5): - rien tiens à préciser que je n’ai finalement pas séjourné à cette auberge. Toutefois, après avoir constaté l’état de propreté des lieux et l’attitude inappropriée du personnel, j’ai préféré ne pas y rester. L’établissement ne répondait pas aux standards attendus en matière d’hygiène et de service à la clientèle
• Martin (8/5): Ce lieu nous a permis de bien dormir pour reprendre la route le lendemain! - Rapport qualité-prix très bon! Rien en particulier!
• ANNE (1/5): un séjour en enfer - C'est triste de savoir que dans un pays comme le canada on puisse encore trouver des lieux pareils ; sales, malodorants, répugnants; personnels peu courtois, mal polie; un plancher craquant ; impossible de dormir ;des draps sales ;des douches sales ;mon Dieu ,je n'ai pas pu y faire 2 jours. Je déconseille vivement donc ,j'ai rien apprecié C'est triste de savoir que dans un pays comme le canada on puisse encore trouver des lieux pareils ; sales, malodorants, répugnants; personnels peu courtois, mal polie; un plancher craquant ; impossible de dormir ;des draps sales ;des douches sales ;mon Dieu ,je n'ai pas pu y faire 2 jours. Je déconseille vivement
• Thomas (3/5): -
• Normann (2/5): Peut être dangereux pour la santé de rester dans cette endroit insalubre - L'endroit est située dans la ville et il y a une rue ou il y a pas mal de boutique. La propreté et l'hygiène. Quand je suis arrivé dans l'entrée, il y avait une odeur comme un très vieux chalet mais en 10x pire. Ça sentais le refermé ou la moisissures. J'avais plus l'impression d'être dans un squate que dans une auberge. Dans les toilettes certaines personnes laissait leurs brosse a dent dans l'évier. Bref les seuls moment ou j'étais présent c'était la nuit uniquement pour dormir.
• Armelle (3/5): Accueil agréable par l'hôte mais endroit SALE - L'accueil super sympathique du gérant de l'Auberge. Il nous a fait une présentation très complète de Québec, a pris une carte pour nous noter les lieux, evenements à voir pendant nos 3 jours à Québec. Il a même cherché avec nous une place gratuite où nous garer. Une personne très agréable qui nous a même indiqué où manger, boire un verre et aller faire des courses. Il a pris de nos nouvelles le 2e jour de nos visites. Les ustensiles de vaisselle utilisés étaient ok. L'Auberge de jeunesse est très vétuste. Mais surtout les douches étaient sales et insalubres. Même si le frigo avait été lavé c'était pas très propre - dû à la nourriture mis en vrac par certains. Une dame squattait le canapé de la pièce de vie commune pendant les 3 jours pour dormir et la journée... toussant très gras et semblait bien malade. Cela rajoutait à "la crasse" des douches...
• Jean Francois (8/5): -
• Дмитро Я (2/5): - I like location The sounds of the floors, the bar and everything around, I was mostly bitten by bedbugs and couldn't sleep, this is my worst experience.
• Merlin (7/5): -
• Célestin (5/5): -
• Philippe (4/5): De necessité. Aucun logement disponible ce soir là à Québec. -
• Sandhya (5/5): -
• Granger (1/5): Fuir - Rien L'ensemble Hébergement sale / quartier mauvais / squatteur dans l'auberge / hygiène déplorable / draps avec supplément bêtes Je n'ai rien dormi
• Olivier (2/5): À oublier - Lits corrects Chambre propre Les sanitaires sont presque inutilisables pas de douche confortable Les escaliers sont étroits et à pic surtout avec de grosses valises Difficulté à trouver le numéro peu visible Nuit très bruyante car des sans abri sont sur la rue toute la nuit
• silvia (8/5): Für ein/zwei Nächte ganz in Ordnung! - In das Wohnzimmer gab es ein einzelnes Sofa der "leider" ständig (Tag und Nacht) von eine ältere Frau mit all ihrem Besitz, besetzt war! Daher konnte niemand andere als die Frau Platz auf den Couch nehmen!!
• shinichi (4/5): -
• Laura (2/5): N’ALLEZ PAS DANS CETTE AUBERGE - L’emplacement par rapport au centre ville Les dortoirs sont équipé du stricte minimum, la rue est glauque, plein de drogues sont autour, aucune porte n’est sécurisée par une clé, une fille dans l’auberge s’est fait voler toutes ses affaires et le proprio a dit que ce n’était pas la première fois ! Auberge à fuir
• Julien (6/5): -
• Nilsson (1/5): Sämsta hostel som jag har bott på. - Kudden var av plast. Det fanns en person som var långliggare. Han bredde ut sig. Jag kände mig inte säker.
• amini baygi (1/5): -
• Yasmine (7/5): Good location to local attractions, hostel with loads of character, but didn't feel very safe. - This hostel is in an easily accessible area, within easy walking distance of most local attractions. I liked the terrace which was quiet and less busy than the rest of the hostel. The host was helpful with local recommendations. The location didn't feel very safe, and there would always be people hanging around the front of the hostel creating a disturbance, at all hours of the day and night. There was just one window to my dorm room, so we either needed to keep the window closed to block out some of the noise, or just be really hot inside. There wasn't a lot of room inside the dorm, so people needed to walk around luggage to get to their bunks. The plates and cutlery in the kitchen were quite dirty, so I tended to eat out. Additionally, for the 2 days and nights I stayed, there was an elderly woman who didn't seem to move the entire time from the couch in the living area (including sleeping on it). She had a nasty cough and I didn't want to catch anything myself, and I suspect others felt the same, and so no one really used the living room other than her. I'm not sure what the deal was with this, but I've never stayed at a hotel before where someone was allowed to sleep in a common area.
• Charles (10/5): Would go again when going to quebec - Very good spot near the city center
• vigneault (6/5): accomodation selon l'endroit - Propre On a chargé plus que ce qui etait affiché en raison de supposément du manque de place en ville.au lieu du tarif précédemment payé le samedi précédent
• ALEXANDRE (9/5): -
• Floyd (6/5): -
• paolo (7/5): - Struttura a 15min dalla città vecchia Belli gli spazi comuni, la terrazza e la cucina Aria condizionata molto rumorosa In uno dei bagni la doccia nn funzionava
• Søren Pilegaard (8/5): -
• Nabi (7/5): -
• Jean-Baptiste (1/5): Une escroquerie ? - Grave problème. C’est a 21 h 30 et devant la porte et après appel qu’on a reçu un sms d’annulation. Ca fera bientôt une semaine que nous questionnons booking et nous n’avons toujours pas été remboursés. Est-ce une escroquerie ? Grave problème. C’est a 21 h 30 et devant la porte et après appel qu’on a reçu un sms d’annulation. Ca fera bientôt une semaine que nous questionnons booking et nous n’avons toujours pas été remboursés.
• A.t. (7/5): Good -
• Rafid (1/5): Bad -
• E. (7/5): Good -
• Angelika (5/5): Overal am okay experience but did not feel safe or comfortable - Good location and price. Kind and helpful host Area was a little sketchy, with people throwing up on the pavement in front of the main door. Check in time restriction. Our room key fitted to another room door and vice versa, which we found out by accident. Did not feel secure.
• Edward (7/5): Good -
• Deepak (1/5): Check in denied didn't refund - Check in denied Didn't refund
• Juan (5/5): Passable -
• Poirier (7/5): Good -
• Mohamed (5/5): Passable -
• Hang (10/5): Exceptional - economic, but very clean and silent! I like that!
• Cypress (5/5): Passable - Good location, lots of restaurants and shops within walking distance. Common area was decent and the price was good. The bathrooms were tiny, in one of them the sink is literally in the shower. The other doesn’t have a fan so it’s damp for hours every time someone showers. No soap or hand towels to wash hands. You must rent a towel, but when I went to get one there was no one at the front desk.
• Sellaiah (7/5): Good -
• Clarke (8/5): Very good -
• Víctor (1/5): Cheap, close to old Quebec, but horrible neighborhood. - It was not far from old Quebec and it’s cheap The place is in a horrible zone, there are a lot of homeless people just square away. There’s a church full of them. We could hear them screaming in the night and morning. Two of them were fighting a block away. One of them was sleeping in between the entrance doors. The room smelled really sweaty.
• Melanie (7/5): Good - It is good for those who are looking for afordable place for a night stay. people are noisy outside.
• Laura (8/5): Very good -
• Sergio (7/5): Good - The staff was nice, they were caring and warm. The facility is old and doesn't have air conditioning. It was warm inside the room, and the bathroom could have better cleaning.
• Tyagi (6/5): Pleasant -
• Rolf (7/5): Good - single room availability. the doors/locks are quite old. hard to use.
• Varinder (4/5): Disappointing -
• Isnel (9/5): Is a very good place. It really attend our expectations regarding the location. - The location is excellent, less than 20 minutes walking to the main tourist attractions. It's also close to the train station, restaurants, and markets Considering the benefit-cost ratio, there isn't much to complain about.
• Irene (9/5): Superb - Location Staff No parking
• Alfonso (8/5): Very good -
• Mahtab (4/5): Disappointing -
• Emre (1/5): Bad -
• Chito (8/5): Very good -
• Yel (7/5): Better than I actually expected - This place has a relatively low rating, so I didn't have high expectations, but it's turns out to be quite nice! Staff is nice and helpful, facilities are pretty clean and neat, it wasn't bad at all! Moreover, the location is very good, it's only 10 minutes walk to the train station and close to the old city too. The both bathrooms were neat but small and didn't feel comfortable at all, bathmats were super wet, I couldn't even step on it, would be better to have more hangers for clothes and towels there
• Dana (8/5): Very good -
• Ringa (8/5): Very good -
• Msaryldz (6/5): Pleasant -
• Anna (9/5): Superb -
• Patricia (2/5): Very hard to sleep - The host was really nice so the price of the hostel I guess threw me off considering what you are getting the room smelled so bad it was hard to stay in the room we were not allowed to bring our own blankets the reasoning was a little strange considering. I probably got maybe 3 hours of sleep total due to the noise coming from across the street the bar stays open till 4:00 in the morning on the weekends. I think the smell was probably the worst! The host was very nice
• Anonymous (8/5): Very good - The Location is very cool Pierre is very friendly Well , the neighborhood is not very good Many homeless people , but it's ok
• Bella (6/5): Pleasant -
• Emily (4/5): Overpriced for no comfort - Quick walk to the old city. Staff was super friendly. Bathrooms had no fan or decent drainage so the floors were flooded the entire time. Showers were touching the toilet and the toilet paper was on top of the toilet and wet. Floors were so loud every step sounded like an elephant walking through, so it was impossible to sleep despite wearing ear plugs. Way too expensive for the quality of the place.
• Morgane (6/5): Pleasant - Very friendly and helpful staff The shared bathroom, there was no fan working in the one i used, lack of air. And once you had a shower, the floor was flooded. No bathroom rug. Not enjoyable.
• Anonymous (2/5): an uncomfortable stay, we needed housing but if any other option was available it would have been better - location extremely overpriced, dirty kitchen, dirty bathrooms, they gave us the wrong bedsheets (some sheets were also stained), extremely warm in the rooms, unfriendly staff
• Okan (2/5): Very poor -
• Stephanie (8/5): Very good - Good price! Quiet Did not feel comfortable with the location. While it was a short walk to old quebec there was a homeless man on the doorstep and I had the wrong code for the door due to the desk staff poor handwriting when I came back in the evening. It was a bit scary.
• Anonymous (8/5): Very nice moment. Sharing with people, staying in Toronto for a cheap price. - I was able to meet a lot of other people travelling alone. The price was very cheap. It was a bit far from downtown. There are only small lockers where you can leave your stuff, there are not big enough to secure all your stuff during the day..
• Benner (8/5): Very good - It was a very nice hostel. The host gave us a bigger room because the room we booked was too hot (it was a very hot day). The room was spacious and we enjoyed our stay. The common areas and the kitchen have enough room and equipment. The washrooms are small but clean. The showers on the other hand are too small, there is too little room to hang your towel, clothes and toiletries. The bath mat was quite soggy and dirty. The shower itself was clean.
• Helena (10/5): The Hostel is very well located and offers exactly what you pay for. It is excellent value for money -
• Star (2/5): Very poor - The bathroom was clean I did not take the breakfast, I left very early in the morning. It was way too expensive, almost 100cad for a room that usually costs less than 50cad.
• Lyne (8/5): Very good -
• Benedek (6/5): Pleasant -
• Marlene (6/5): Pleasant - The staff was very friendly, the common room and the kitchen were big with plenty of things for common use. The old town is just a walk away. The bathrooms were very narrow and if someone didn't pay attention while showering, the floor I the whole room was flooded for two days
• Andrei (5/5): Overpriced for a hostel - A rather regular backpack hostel, but really overpriced compared with others Greatly overpriced for the quality of premises. We paid a price of a hotel room for a backpack hostel room in an unsettling neighbourhood.
• Diego (10/5): Exceptional -
• Lorena (8/5): Very good -
• Dods (8/5): Relax and fun - Very cheap prices, friendly and helpful staff, comfortable and great location. Since the bathrooms are smaller, there was often water mess after showers. So it's best to have shower shoes.

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