Rio Quente Cristal Resorts
Location: Esplanada do Rio Quente, S/N Esplanada do Rio Quente,, Rio Quente, br
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Nature-Inspired Oasis
Sustainable Landscaping and Exclusive Amenities
The property boasts architecture inspired by the four elements of nature and features sustainable landscaping. Guests can enjoy an outdoor swimming pool, a well-equipped kids club, and even an exclusive wine cellar. Free WiFi and public parking add convenience to the luxurious experience.
Contemporary Comfort and Culinary Delights
The air-conditioned apartments offer modern décor and essential amenities. Indulge in a daily buffet breakfast with a wide selection of fresh fruits and local delicacies. Choose to dine at Restaurante da Mata or explore other culinary options within the Rio Quente Resorts Complex.
Exciting Activities and Relaxation Options
Guests have free access to the thrilling Hot Park and can enjoy various attractions like rafting, tree climbing, and ecologic diving. For relaxation, the hotel offers a fitness centre, tennis court, and spa services including massages and facial therapies. Unwind in the sauna after a day of adventures.
To experience this luxurious oasis surrounded by natural beauty and exciting activities, book your stay now at our newest hotel in Rio Quente Resorts Complex.
Important Information
Please note that the Hot Park is closed on Thursdays due to maintenance works.
When booking more than 5 rooms, different policies and supplements may apply.
The property only accepts credit cards that match with the name of one of the guests.
The hotel only shares the value of reservations with credit cards issued in Brazil. For international cards, reservations are processed at sight.
Credit cardholder must match guest name or provide authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Facilities for disabled guests
- Sauna
- Massage services
- Chapel/shrine
- Hammam
- Non-smoking throughout
- Board games/puzzles
- Shuttle service (additional charge)
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Evening entertainment
- Lower bathroom sink
- Infinity pool
- Emergency cord in bathroom
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Badminton equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Pub crawls
- Happy hour
- Cooking class
- Aerobics
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Private picnics
- Art gallery on site
- Wine release events
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Golf cart
- Fishing nearby
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Hosted evening meal (reserve)
- Beach toys
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Suite with Access to Hot Park and Parque das Fontes
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with garden views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Junior Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Promo Black - Suíte Luxo - Incluso Hot Park e Parque das Fontes
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
Guest Reviews
- Gabrielle (8/5): - Comida muito boa, muito confortavél! Tive 2 pontos, um dos quartos o chuveiro não esquentava muito bem quando era de manhã e de noite e o outro é que comprei um combi de cerveja no hotel para hot park, me deram em garrafa, perguntei novamente se poderia entrar com garrafa e os funcionários disseram que sim, quando cheguei lá bararram a entrada! Tirando isso, tudo ótimo!
A poderia ter um aciso que o parque das fontes foca com uma piscina só aberta quando e depois das 23.00
- Hellen Karolayn (3/5): Não vale o preço que pagamos - Tinha tudo pra ser ótimo mas estava sujo, com cheiro ruim e com as instalações muito mal cuidadas.
- Roberta (7/5): - Confortável, boa limpeza. Funcionários muito educados e prestativos. Café da manhã sempre com mesmas opções, muito lotado.
Preços no resort muito altos.
- Alexandre (10/5): Lugar especial, com parques únicos e super agradáveis. O custo um pouco elevado na alimentação. - O restaurante, tanto para o café da manhã como para o almoço, muito bom, mesmo atendendo muitos hóspedes. Pouca opção para o jantar, tanto na área do parque como em Rio Quente. A diária incluía meia pensão e o jantar avulso tinha um preço muito alto no Hotel Cristal, R$ 202 por pessoa, em um lugar com poucas opções de qualidade para se jantar.
- Jessyka (8/5): -
- Ricardo (6/5): Custo benefício alto, deveria custar menos, para que pudéssemos ficar mas dias. - Cama confortável, ducha boa! Limpeza, quarto tinha barata. Deviam mandar detetizar.
- RONISA (7/5): Não retornaria. - O espaco é lindo e confortável. Tive um problema na chegada com o ar condicionado do quarto, o atendimento para resolver foi péssimo, perdi uma tarde inteira com isso, tive que correr atrás de funcionários com muita pouca vontade em resolver meu problema. Um local desse precisa de pessoas mais bem treinadas, e dispostas a dar resolutividade ao cliente.
- Uyara (8/5): Precisa melhorar para fazer jus a nomenclatura de resort - Os quartos são muito amplos e confortáveis, o que podemos reclamará é o atendimento dos funcionários no horário das refeições, além do que o buffet de comida ficava todo remexido, não cuidavam da apresentação dos alimentos nas ilhas, comida fria e pouca variedade. Ficávamos por muito tempo aguardando algum garçom aparece para nos levar bebeis e recolher, limpar as mesas. Infelizmente os serviços oferecidos não são compatíveis com um resort e com o preço que pagamos, precisam treinar e motivar os seus funcionários, e qualifica los. Camas grandes e confortáveis
- Ibrahim (8/5): -
- Ibrahim (7/5): -
- Sebastian Felix (8/5): -
- Jefferson (9/5): Superb - The hotel is very good. It's clean, confortable, there is a good space at the badroom. Hot Park one of the best water parks I ever seen in my life as well as the park of fountains. The prices of food, inside the hotel and the parks are very high compared to outside. Sometimes more than the double. It should be reviewed.
- Danilo (10/5): Exceptional -
- Alexandre (4/5): Disappointing - facilites food
Photos