Mercure Brisbane King George Square

Location: Corner Ann & Roma Street, Brisbane, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:30 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Heated pool
• Paid WiFi
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Snack bar/deli
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Electric bicycle charging station
• Rooftop garden
• Vegetarian menu options available

Rooms Available

• Accessible Room with 1 Queen Bed

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• Superior Double Room with Two Double Beds

  This room has 2 double beds, an LCD TV with cable channels, an in-room safe, air conditioning and a mini bar as well as tea/coffee making facilities. Please note that there is no capacity for additional guests.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Privilege Queen Room

  Features an LCD TV with cable channels, an in-room safe, air conditioning and a mini bar as well as tea/coffee making facilities. Please note that there is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Queen Room

  This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Corner Double Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Corner Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Kapil (7/5): -
• Kei (6/5): アベレージ - 街の真ん中だつた。スタッフもフレンドリーだつた。 上の階がうるさかった。清掃がベッドメーキングも含めて２日に一度。
• Paul (8/5): My stay was good. Check in and out was simple. - Everything was fine. The breakfast was good.
• Andrew (8/5): -
• Michael (10/5): It’s was a pleasant experience to stay at the hotel - Neat and courteous stuff Nil
• fayoux (10/5): -
• Amy (9/5): -
• Lloyd Jones (8/5): -
• Noeleine (9/5): - Everything
• Rachel (10/5): Great location, clean with friendly staff - Location, service and the room was clean and comfortable Nothing, everything was great
• Michelle (10/5): -
• Dorian (1/5): Worst stay in years - Easy to park Shower either hot or cold ,leaked water out of the wall , had crouch under the shower Tv had to restart it a few times to get working
• Geoff (8/5): -
• Keith (4/5): Very average - Not much Noisy
• Helen (7/5): Hotel was comfortable and good location but the discounts for Accor members could be better - Buffet breakfast was good except for coffee charges Breakfast - disappointed that as an Accor Gold Member I had to pay for latte coffees ordered at breakfast (Sofitel you order them and they are free).
• gina (7/5): -
• Grace (6/5): Convenient. - Location The bathroom was a bit dated. The tub had hard water damage
• Katrina (8/5): -
• Carla (7/5): A basic hotel in a good location. - The reception staff were friendly and helpful . It was within walking distance of the Roma St train station. The toilet was difficult to flush in that the 1/2 flush did not work at all. The shower leaked onto the bathroom floor.
• Rosemary (8/5): -
• Tracy (7/5): - Room was a little older but comfortable and breakfast was excellent carpets old and require replacing
• Kirstie (1/5): Poor Customer Service - They cancelled my booking without a refund. I booked a 3 day stay. My flight was delayed by a day due to poor weather conditions. The hotel cancelled the three day booking and would not allow me to stay for the second or third night and didn't respond to any messages until three days after my stay was due to end. They also refused a refund.
• Harold (7/5): -
• Gary (8/5): -
• Sandra (8/5): Excellent location - Staff were extremely helpful and friendly
• Kathy (9/5): -
• Annette (8/5): Other than the air conditioner situation it was awesome - Close to shopping at the mall Couldn’t control the air conditioner
• Melissa (9/5): Great convenient location with friendly staff. - Convenient location Room cleaning only happened in the morning which doesn’t work with 2 teenagers boys as they sleep until midday.
• Roser (10/5): Excellent concierge assistance, comfortable stay and great food. - The Concierge team were wonderful people. Very professional, genuine, helpful and caring people. The bed was very comfortable and the shower was great. The food in the restaurant and cafe was great. The location was fantastic and central.
• Marisa (10/5): it was nothing short of perfect, thank you! - Everything from pre-arrival phone call to our departure and everything in between was amazing!
• Peter (7/5): - location was excellent. close to the city. close to the venue we attended.
• Norton (10/5): Highly recommended - Fantastic Nothing it was perfect
• Emily (8/5): - Location was what I was looking for, close to Hillsong Brisbane City Church & Public transport. Location of getting food, inside restaurant, Queen Street Mall, 7 eleven, all within walking distance. Bed could have been better, did not have a comfortable sleep.
• Faraja (8/5): Great - Closeness No breakfast served.
• Fiona (8/5): Comfortable and secure. - Bed was comfortable Room had 2 significantly dirty areas. Bathroom had brown smears on the tiles near the sink and the full length mirror near the wardrobe was covered in hand prints.
• Nicky (9/5): Will definitely stay with you again if I come to the city - Beautiful and everyone made us feel so welcome and special Breakfast room service options were very limited and very pricey but understand
• Jasmin (7/5): -
• Amanda (5/5): Convenient location however cleanliness is an issue! - Convenient location Room was not cleaned properly before we checked in. There was the previous guests wet towels still in the bathroom. Floors were not vacuumed as there was hair and fluff everywhere. Glasses / cups in the room were also dirty and not cleaned. Took over an hour for fresh towels to be bought up so we could shower. Next day room was not serviced and at 5pm we asked for fresh towels and for room to be serviced and no apology etc again took forever for this to be completed. Great location however the housekeeping staff are obviously not doing their job and was quite disappointed in this.
• Garry (9/5): -
• Newnham (7/5): - Staff were friendly, facilities were good and location was ideal for our reason for travelling. Cramped room and the soap dispenser fell off in the middle of the night which was rather scary
• Bayliss (9/5): - Position, location
• Summer (10/5): our stay was awsome the staff were so welcoming - me and my partner loveed everything!! there wasn’t one fault
• Sarah (8/5): -
• Vasilios (10/5): Will stay there again price was excellent for the night roof top bar was wonderful - Was great walking distance to the mall Nothing
• Jane (8/5): - Early check in Very quiet
• Booth (10/5): -
• Megan (7/5): - Location was very convenient. Rooftop bar was a nice extra. Alexander who checked us in and out was lovely and very helpful with recommendations for our first time in Brisbane Room was nice enough but basic. Feels a bit expensive for what it is
• Ahern (8/5): -
• josi (8/5): - Comfortable, clean and great location Rooms are very small . TvV didnt work properly and i had to pay extra for parking
• Pam (8/5): -
• Brendon (8/5): - Convenience and restaurant / cafe downstairs
• MUHAMMAD HAKIMI (9/5): Great and lovely - Its very near to queen town, easy to walk from the hotel to shopping area. Such a good property
• Kathleen (10/5): Super tolles Hotel …sehr zu empfehlen - Alles … hier kommt man gerne an Der Preis für die Tiefgarage war sehr hoch
• Filimoehala (8/5): -
• Ricka (10/5): -
• Bruce (6/5): -
• Kerren (8/5): -
• Thomas (9/5): - Excellent service and staff Comfortable room
• Greg (10/5): - Location Pretty small room but most are in the city.
• Joe (8/5): - Location and staff were great. The bathroom was not clean properly.
• Leigh (9/5): Lovely stay - Central, clean and staff very friendly
• Alexandra (9/5): I would def stay here again. - great comfy spacious rooms as we were travelling with 2 kids, beds was comfy and staff were very friendly and helpfull. I would def stay again if i went to Brisbane. There was nothing to dislike or complain about
• Manish (9/5): -
• Tim (10/5): Made my task in Brisbane very easy with the location and the helpful staff. - Very handy to the city centre. Clean modded facilities.
• Janet (9/5): We were very happy with our first stay there andwould recommend it for either short or longer stays. Will definitely sta - Very clean rooms, every staff member was extremely professional and friendly., Although we didn’t use restaurant it was always very busy and the breakfast offered a wide variety Beds were very comfortable and linen was very good. The roof top bar was great except in the rain. Walking distance to Queen Street and restaurants Very close to Roma train station, various bus lines and Taxi rank out side hotel. Nowhere to get out of rain in rooftop bar, and happy hour should offer more choices
• Shannon (3/5): - Unfortunately our stay did not match what was advertised at the time of booking. We specifically booked a corner room with two windows to give our children a view of the city, as we are a rural family visiting the city and wanted them to experience the atmosphere and city life. On arrival, the initial room provided was not a corner room, only had one window, and overlooked rooftop exhaust pipes. To their credit, reception did arrange for us to move rooms after we raised the issue. The second room did have a street view, which we appreciated, however not a corner room and the process took over an hour before we received a new key and could move rooms. Unfortunately this caused us to miss a scheduled outing. We also had to request additional towels, as only two had been provided for our family. While staff did attempt to resolve the concerns, the experience overall was disappointing given the room booked and the delays involved.
• stocca (10/5): Convenient location, with happy, helpful staff. - The staff were very happy and helpful. It started with the concierge, through to check in and out. Parking was easy and convenient. The location was spot on! That we forgot to use our free drink vouchers.
• Allan (10/5): -
• Karen (9/5): Brilliant - Service was great Nothing
• Sandra (7/5): -
• Sally (8/5): - Close to Suncorp stadium No car parks
• Blake (8/5): -
• Chelsea (10/5): -
• Malika Sarah (5/5): - La ubicación Limpieza había moho en el baño y seguro que en la habitación olía mucho a humedad … necesita una actualización
• Julieanne (10/5): The staff were exceptional, especially the valet crew. - Close to city Could do with a update. Carpet was bare in places.
• Jennifer (8/5): -
• Tamara (9/5): -
• Nina (8/5): Great location close to mall and both major city train stations - Location is great Restaurant is good Close to Roma street station Helpful and welcoming staff Lifts weren’t working properly Kettle short circuited the power in my room but the staff fixed it right away
• Nina (8/5): -
• Carl (10/5): Made my stay with my two sons, perfect and our ANZAC day, each of us veterans was perfect. - Great location and the breakfast buffet was awesome. Really friendly and helpful staff, at every point. Fantastic stay and we were made to feel very welcome. Everything
• Radford (7/5): Ok hotel, location was great - Great location Buffet breakfast was small
• Chanly Kaye (8/5): -
• Catherine (8/5): A good base for my short stay in the city which offered convenience and value for money. - Very convenient central location which was a good base to explore the town. Staff very professional and friendly. Enjoyed a simple supper and the breakfast in the Goldfinch restaurant. I was disappointed the roof top restaurant wasn't open when I stayed.
• Jane (7/5): -
• Hayley (8/5): - The check in staff we’re extremely professional, polite and lively. Made me feel very welcome.
• Joanna (10/5): Fun weekend - Location and comfort Nothing
• Saghar (5/5): -
• Christine (10/5): - Location was perfect close to city and transport. All staff members I encountered were exceptional. Room a little dated
• Zowie (10/5): -
• Kathryn (9/5): - Easy access to walking into the cbd The squeaky toilet door
• Laena (10/5): -
• Luke (10/5): -
• Leanne (6/5): Great location, clean but let down my bathroom facilities. - Great location and staff Bathroom was dated and small and window pain was peeling and shower didn’t work properly.
• Anita (7/5): -
• Guest (8/5): -
• Roy (9/5): -
• Alan (8/5): -
• Patricia (10/5): -
• Tracey (8/5): Comfortable bed but very hard to communicate directly with the hotel - The conscience to the city It is looking worn and a little dated now
• Naomi (10/5): -

Photos