Royal Garden Hotel Shanghai
Location: No.1539, East Huaxia Road, Shanghai, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Chinese-style Architecture and Gardens
Experience the charm of classical Jiangnan architecture at Shanghai Royal Garden Hotel, where traditional Chinese-style buildings and gardens create a picturesque setting.
Modern Amenities
Enjoy complimentary WiFi, an indoor swimming pool, meeting facilities, and on-site restaurants during your stay for a blend of relaxation and convenience.
Convenient Location
Situated just a short drive from Shanghai Disneyland and Pudong International Airport, with easy access to public transportation, Shanghai Royal Garden Hotel offers both accessibility and tranquility for your trip.
To book your stay at Shanghai Royal Garden Hotel and immerse yourself in the perfect blend of tradition and modernity, contact us now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Karaoke
- Non-smoking throughout
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Heated pool
- Baby safety gates
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Fruits
- Shallow end
- Personal trainer
- Visual aids: Braille
- Auditory guidance
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Private picnics
- Art gallery on site
- Wine release events
- Reception hall
- Japanese garden
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room with Garden View
Guests will have a special experience as this family room provides a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
- Hand sanitiser
-
Superior Twin Room with Garden View
The hot tub is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
Duplex Suite
This suite's special features are the hot tub and the spa bath. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit has 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
-
Queen Room with Garden View
The hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Concierge services
- Hand sanitiser
-
Superior Queen Room
The hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
Deluxe Twin Room with Garden View
This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Concierge services
- Hand sanitiser
Guest Reviews
- Adele (10/5): - Amazing Luxury Hotel with very comfortable beds & stunning Chinese gardens. Great buffet breakfast also. One of the best hotels Ive stayed in.
- Wolfgang (9/5): Tolles Hotel in Flughafennähe -
- othman (5/5): -
- Bernardus janssen (6/5): Mooie locatie, prqchtoge gebouwen - De kamer, de omgeving op het complex Medewerkers moeten toch beter engels kunnen, er komen internationale gasten en dan buiten het chinees om toch beter ook de engelse taal kundig te zijn. Ontbijt vroeger starten vanaf 6 uur ivm bus naar disney. En te weinig pendel tijden.
- Maria (10/5): Отличная локация и прекрасный дизайн отеля. - Превосходный дизайн отеля. Очень аутентично и красиво везде. Прост прогулки по территории это уже как отдельная достопримечательность. В отели также можно заехать фотосессию, но у нас не было времени. Локация отличная для наших целей - мы ездили в Диснейленд и аутлет. Также недалеко метро и за 5 юаней может доехать до центра. Вкусная еда в лобби, есть детский зал с автоматами, бассейн и куча других развлечений на территории отеля. Парень на зоне консьержа отлично говорил на Английском, очень помог. А также на регистрации помог вернуть нам оставленную сумку в такси. Номера с выходом на сад, кровати уютные, все чисто. На завтраках отсутствует бутилированная не газированная вода.
- magdi Ishag (10/5): - Awesome
- Zhan-Yi (8/5): - 離地鐵很近。
- Kevin (10/5): -
- Sofia (10/5): Excellent -
- Mia (8/5): lovely and unique hotel - such a beautiful property with amazing gardens! staff were friendly and helpful even with the language barrier breakfast finishes at 9.30am so we missed it most days
- Mairi (6/5): - Beautiful hotel complex
- Vladimir (7/5): -
- Jessie (9/5): -
- Tmsps (10/5): -
- Lorena (1/5): - El hotel tiene una estética muy cuidada. Gran decepción y una auténtica estafa. Mucho cuidado con la letra pequeña. Hicimos la reserva con el traslado incluido y nos dijeron que teníamos que pagarlo aparte porque “dependía de los horarios”. Lo mismo ocurrió con el late check-out: estaba incluido en la reserva y aun así nos llamaron a las 12:00 para echarnos de la habitación. La recepcionista del spa fue extremadamente desagradable. A las 21:00 ya no permitía entrar a la piscina alegando que cerraban a las 21:30 y diciendo de malas maneras que volviéramos a las 7:00. Además, el 30 de marzo, al hacer la reserva, pedimos cita para la sesión de fotos incluida y nos la confirmaron por el chat de Booking.com. Cuando llegamos, nos enviaron a la habitación donde supuestamente estaba la fotógrafa, pero allí nadie sabía nada: la cita no existía y nadie había comunicado nuestra reserva. Para rematar, el personal de recepción fue nefasto. Un señor de recepción me habló elevando la voz simplemente por pedir un justificante de la fianza. Además de responder fatal en todo momento, fue una persona muy desagradable y con una actitud totalmente inapropiada hacia los clientes. Después de 25 días viajando por China, este ha sido el único sitio donde nos han tratado así. En el resto del país hemos encontrado gente maravillosa, amable y acogedora que nos han hecho sentir como en casa. Este hotel no representa en absoluto la hospitalidad de China. A evitar completamente. Todo es fachada.
- Daniel (10/5): -
- Irina (8/5): Сняли оплату не спросив как я хочу оставить депозит. Решили вернуть деньги но НЕ ПРЕДУПРЕДИЛИ МЕНЯ что они возвращаться - Красивая территория, возможность проветрить помещение, открывалось окно. Приемлемый номер. Нормальные завтраки. Сняли оплату не спросив как я хочу оставить депозит. Решили вернуть деньги но НЕ ПРЕДУПРЕДИЛИ МЕНЯ что они возвращаться на карту будут 2 дня. Сказали что это не их проблемы что я могу остаться с детьми на улице. Это все банк виноват. Сняли двойную оплату. Зная что банк так долго возвращает деньги я бы не стала просить возврат средств.
- Darlington (10/5): Was exceptionally good - Deco and greeny atmosphere Nothing Everything is fantastic
- vera (10/5): -
- Corina (10/5): - Sehr freundliches Personal, sehr gutes Frühstück, riesiges Zimmer mit Anbindung an den Garten. Lage etwas außerhalb aber in guter Nähe zur U Bahn.
- Gyorgy (10/5): -
- Rustam (10/5): -
- Fabiana (9/5): -
- Amir (10/5): A wonderful and memorable stay for our family, made even better by the hotel’s atmosphere and helpful staff. - Beautiful, clean and magical hotel with a great atmosphere. The staff were friendly and very helpful throughout our stay. We travelled as a family of four, and it felt comfortable and welcoming for both adults and kids. There was no standard room service available when we arrived late at night. The staff kindly helped organise food delivery, but it was quite expensive for simple meals. Having basic in-room dining options would improve the experience.
- Aurelie (8/5): Lovely hotel for a short stay - The ground of the hotel was beautiful. The staff was friendly and very helpful even with their limited English The fact that you cannot seat in the bar lobby if you don’t order drinks. Only 4 seat in the open lobby next to it so if you are more then 4 peoples there is nowhere to seat. We got told off .
- Irina (8/5): - Очень красивая территория, вечером с подсветкой, большой номер (жили в семейном номере), удобные кровати, хороший завтрак. Лобби отеля - как музей, можно долго ходить и рассматривать экспонаты. Отель далеко от центра, но метро рядом. Очень быстро заселили. Сотрудники ресепшн говорят по-английски. В семейном номере, рассчитанном на трех человек, только одно кресло у столика, если хочется выпить чаю, то только по очереди) Есть небольшой диван, но столика рядом нет. В ванной только один крючок и тот на высоте 2 метра, полотенца повесить некуда, для них ничего не предусмотрено. Очень плохая и старая насадка для душа, и совсем маленькая, почему-то прямоугольной формы.
- Michel (10/5): -
- tayfur (10/5): - Bugüne kadar Çin’de kaldım en iyi otel diyebilirim, muhteşem bir mimariye sahip,,Çin geleneksel yapılarını otel kıvamında bizlere sunan bir ayrıcalık olarak gördüm, otelin bahçesinin peyzajı olağanüstüydü,
- Yi (8/5): - Location Restaurant was so slow as only one chef, waited 40 minutes for just 2 bowls.of noodles, breakfast finished at 9.30 weekday.
- Kyle (10/5): -
- Azem (9/5): -
- suner (9/5): A little island of calm in the city - The buildings of the hotel, the garden and the very helpful staff. We did like the breakfast buffet at royal cafe, but compared to the rest of the hotel it was a bit under the level. However, the staff from the restaurant was amazing.
- Karen (9/5): A very beautiful property with polite and helpful staff. - How clean, how beautiful the grounds are, the extremely polite and helpful the staff is. Nothing. I thoroughly enjoyed my stay.
- Darren (10/5): Best hotel I’ve ever stayed in. - Everything. I’ve traveled to many locations around the world and this is the best hotel I’ve ever stayed at. From the complimentary Disney Shuttle to the complimentary photo shoot within the Chinese Gardens, this is an exceptional place. Nothing, this place is perfect.
- David (8/5): Overall good - Visually stunning Could not adjust room temperature. Hot and stuffy half the time.
- Carlo (10/5): Shangai sognando - Tutto Nulla
- Mar (8/5): - Jardines muy cuidados, los edificios son simplemente espectaculares. Habitación limpia y amplia Personal de recepción q apenas habla inglés.Transfer al aeropuerto que incluye el alojamiento solo es realmente hasta las 14h. Por error nos llamaron a las 8h que teníamos el transfer esperandonos, pero no eramo snosotros. La piscina está en el sótano con mucha gente nadando y grupos de niños dando clase, es como si no tuviera q ver con el hotel...
- Erswell (9/5): - Lovely rooms, beautiful grounds and very convenient shuttle bus to the airport. Booking the restaurant could be confusing
- Gemma (8/5): - Very easy to get to / from airport and to / from the city centre on the Metro line 2. Lots of variety at breakfast. Beautiful grounds. Not really anywhere to eat lunch or dinner at the hotel or near by. (or atleast we couldn't find anywhere. Good excuse to pop into the city
- Albert (1/5): - Desastre de servei en general, AC no funcionava
- Shankar (9/5): A blissful piece of paradise - A must do atleast once during your trip to Shanghai. Everything was excellent. A special shout out to Jamie at the reception and Abdullah at the Breakfast who went beyond to help us during our stay. No room service at night
- Stephane (9/5): grand confort - confort des lits, jardins de l'hôtel très agréables, petits déjeuners somptueux les environs de l'hôtel sont calmes, nous n'y avons pas trouvé d'attraction
- Lisa (8/5): - Location to airport was great and the surroundings were beautiful! Staff also very helpful. Had to buy caps to swim in the pool and the buffet ran out of a few things about 45mins before closing.
- 劉 (10/5): -
- Regina (10/5): -
- Sascha (9/5): perfect für einen stopover durch Nähe zum Flughafen - sehr ruhig gelegen, in nur 30 Minuten Entfernung zum Flughafen. Ideal für eine Zwischenübernachtung. Transfer vom Hotel organisiert war perfekt.
- Martina (10/5): Tutto stupendo. - Tutto bellissimo, la quiete soprattutto. Nulla, era tutto molto bello.
- ANDREA (10/5): - Atmosfera Nulla
- Ariana Yaritza (10/5): - Amazing place, great for a real Chinese experience. Recommended
- Mārtiņš (10/5): -
- natalia (10/5): -
- Svetlana (10/5): Супер! - Отель невероятно красивый! Находясь на его территории, окунаешься в историческую атмосферу! Можно сравнить его с «Садом Радости» в старом городе. Номера просторные, чистые, стильные. Завтраки разнообразные и очень вкусные. Также хочу отметить профессионализм команды: ресепшен, багаж, кухня, клининг - все большие молодцы! Персонал прекрасно говорит на английском. Нам сделали апгрейд до семейного номера, т.к нас было трое. Также предложили бесплатную фотосессию в национальных костюмах для всей семьи. При заселении есть небольшой депозит, который возвращают сразу при выезде. Локация удобна для посещения Дисней Лэнда, зоопарка, также аэропорт находится не далеко. От центра далековато, но совсем рядом линия метро, которая ведет в самы центр без пересадок, либо 40-50 минут на такси.
- Jennifer (9/5): Excellent need to choose a better my Google translate app subscription - The room and gardens and breakfast exceptional Language barrier I thought the front desk was asking for more money but he was just showing me the total of stay and the hold on the 516 RMB will be returned on my credit card
- Karen (10/5): - Beautiful garden and building
- Annick (10/5): Dépaysement dans un décor "Chine autrefois" calme, jardins un contraste saisissant avec Pudong et Sh - Très calme , dépaysement garanti, et à proximité de la station de métro, loin du centre ville de Shanghai
- YI-CHUN (9/5): 房間寬敞很乾淨, 距離地鐵華夏東路4號出口站很近 交通算是方便 - 住宿地點距離地鐵站很近 很方便到各地旅遊 也有提供接駁機場飯店跟迪士尼樂園早上去程跟晚上回程 房間很寬敞 飯店建築很有特色 服務人員也很親合 房間樓層沒有飲水機但都有提供礦泉水 稍有不便 浴室洗髮沐浴乳是瓶裝 非固定式 早餐菜色變化不大 算是中規中矩 如果要搭早上迪士尼接駁車就沒辦法吃早餐
- Okumura (8/5): - スタッフの対応が良かった。 深夜まで営業しているバーが無かった。
- Daniel (10/5): An unforgettable stay with outstanding service, beautiful surroundings, and we’ll definitely be back every time we visit - The entire experience was exceptional. The hotel is set within stunning gardens filled with beautiful bonsais, creating such a peaceful and unique atmosphere. From the moment we arrived, everything felt cozy, welcoming, and well taken care of. A special mention to Brian, who assisted us throughout our stay — he went above and beyond every single time. Nothing was ever too much trouble for him, and his genuine care and professionalism made our stay even more memorable. The ease of transport to and from the hotel was also fantastic, making everything very convenient. Honestly, there was nothing to fault. If anything, the massage we got could’ve been a bit stronger — overall it was an incredibly positive experience.
- Sarah Ruru (10/5): - Le personnel serviable La propreté La disponibilité des équipements (+la petite assiette de fruits) Le buffet du petit déjeuner L'emplacement
- Tonello (10/5): Da sogno - Atmosfera da sogno Per andare in centro ci vuole 1 ora di metro, ma vicinissimo a Disneyland Shangai
- SIGITA (9/5): Beautiful hotel, staff and food - Fairly close to the airport for those early morning flights. Beautiful grounds and decor throughout. Staff members were helpful and friendly. Breakfast was excellent and offered a wide variety of dishes. The complimentary airport transfer was added bonus. If you like to have a night cap after a long day, then you'll be dissapointed not to find a bar. While it was listed under 'hotel facilities', it was closed when we got in just before 22:00.
- Camille (10/5): -
- Ali (10/5): -
- Chi Yuan (10/5): - 飯店外觀很漂亮 離市中心有點遠
- Hassan (6/5): Nice if you are planning to go to Disneyland - The architect of the place is so amazing, good customer service from front desk manager, Jamie. International breakfast Very far from main attractions, around 30-40 from the bund . Room was very hot , appreciate front desk manager initiative to get me fan . Its like compound, room service close by 9 pm. Room service lady doesn’t speak English
- Zeljko (10/5): Top! - Muss man einfach erlebt haben. Keine negativen Punkte.
- Melody (10/5): -
- TASNEEM (1/5): الفندق اينن اينن ك مبنى وديكورات فخمه ولكن نصاب - المكان روووعه ريلاكس وحيل حلو لكن كنت حاجزه الغرفة كوين رويال مع اطلاله اللي لازم تكون بالدور الارضي وطبعا سعرها مرتفع غير عطونا غرفة العاديه بالدور الثاني ولما كلمتهم عطوني دور الميانين واللي مو فاهمين واوريهم الحجز وماكو فايده يعني دفعنا زياده تقريبا 60 دينار ع الطل المطعم واحد بس واكله الله يزيد النعمه شي ماينوكل زفر و و و وغاااااالي بورجر وحده و فيليه سمح وبيبسي تقريبا 40 كويتي والساعه 5 يسكر الاوردر والريوق بس الاومليت اللي كانت تمام والبوفيه كله مستحيل عرب تاكله حتى اجبان او زيتون مافي كلش وطبعا تطلع من الريوق ريحة الملابس زفر وشي مو طبيعي يعني لاتفكر تطلع بعد الريوق بدون لا اتغير ملابسك واتبخر الف مره
- Choon Teow (10/5): - The garden was really beautiful, they offer a free hanfu photoshoot for one of the guests and the service is lovely.
- Natalia (10/5): Lovely stay, wonderful building and great staff!! - It’s gorgeous!! Staff are nicely, The building is pretty, hotel arquitetural is amazing! Certainly I’ll love to take great pictures perhaps weddings one 🥰 Everything is + 1h far away from that by metro. This is a great hotel to enjoy it, but if you are a regular tourist to know the city, I recommend you to stay 1 or 2 days is you have time.
- Evgeny (10/5): Замечательный вариант, кто приехал в Диснейленд, Сафари парк и провести фото сессию в парке. - Великолепный дизайн отеля, большая территория. Провели чудесную фото сессию. Шатл до Диснейленда. При заселении, были крошки на полу. После убрали. Отель староват и уже просит реновации. Старый ресторан. Персонал не улыбается гостям. Холодильник в номере не работал, дверь гардеробе была сломана.
- Stephen (10/5): - 无缺点 nothing
- Vince (9/5): -
- Soung woo (10/5): -
- IURII (10/5): -
- Dina (10/5): - We really enjoyed our time at this hotel! It captured authentic Chinese elegance perfectly — beautiful jade statues, intricate carved walls, peaceful courtyard vibes, and delicate porcelain touches everywhere. A special thanks to Brian Lee — he was always incredibly helpful, responsive, and ready to assist with whatever we needed (local tips, quick arrangements like Disneyland). He greeted us warmly and his genuine attentiveness and wonderful Chinese hospitality made our stay truly memorable. Highly recommend the hotel and especially Brian — he's an outstanding team member. 10/10!
- Andreas (9/5): -
- Jay Churran (8/5): -
- Erika (8/5): Nice place to stay. - W really like to location, it was very close to the metro making it extremely easy to get in and out of the city of Shanghai. We loved the traditional look and feel of the buildings. Very Chinese style. We appreciated our that our rooms were cleaned and refreshed with condiments every day and our bedding and all linen changed every day. We loved the breakfast. So many choices including local traditional foods and western foods. This was absolutely fantastic! As i love swimming, I especially chose this place because it had a beautiful indoor swimming pool, only to discover that this swimming pool was used by the public and I was not able to use it as a hotel pool. Whenever I went to use the pool it was full of students learning how to swim and most of the pool was closed off with swim lane dividers. Brightly lit and very public. I also had to purchase a swimming cap or I was not allowed to enter the pool. We also did not like the fact that there was no bar where you sit and have a drink or two at the end of the day. And only had not quite restaurants to choose from with minimal choice on the menu. The restaurants closed early.
- Srinivasa Reddy (7/5): It was very hard as no one could speak English. -
- Aleksei (6/5): - Красивая территория, можно прогуляться после завтрака. - Персонал с большим трудом говорит по-английски - это вызывало проблемы несколько раз - Номер довольно маленький для семьи. У меня в ванной и туалете были красные пятна краски. От открытых окон сильно дуло и при около нулевой температуре на улице - в номере было довольно прохладно несмотря на включенный обогрев. - Завтраки ориентированы на китайский клиентов. Из-за этого выбор того что можно поесть невелик, а качество продуктов в сравнении с другими сетевыми отелями заметно ниже.
- Irina (1/5): -
- Saemi (8/5): 최상의 서비스와 아름다운 건물 - 공항에서 호텔까지 무료 셔틀을 운영하고, 비행기 도착 시간에 맞추어 호텔 직원분이 나와서 픽업해주신게 너무 좋았어요. 모든 직원분들 다 친절힙니다. 호텔 건물들이 중국 전통식으로 되어있고 산책로가 잘되어있어요. 지하철역도 걸어서 3분입니다. 2호선 방이 좀 추워요. 히터 온도를 아무리 높게 올려도 방이 따뜻해지지 않아요. 추워서 못잘 정도는 아닌데 23-24도 이상 안올라갑니다. 또한 시설들이 떨어져 있어서 야외로 걸어야합니디.
- SHIZUKO (9/5): 素晴らしい - 綺麗でエレガント シャワーの水が外に漏れる
- monica (10/5): -
- Zanna (10/5): Veľmi spokojná , nádherný hotel a veľmi ústretový personal -
- 芳妤 (1/5): 非常爛！絕對不會推薦 - 服務極差、隔音極差、設備也老舊 明明是訂3人房，入住的時候一直說 第3位沒有早餐，要早餐的話就付費！一直凹說一間房間只有2位大人有！吵了很久最後詢問booking才說有！ 另外一間訂家庭房2大2小，床小到真的很像單人床，必須自己併在一起才睡得下！還有訂房就是依照實際人數訂房都是有含早餐！還一直ㄠ說小孩超過120公分就是要付半價！還理直氣壯說寫的清清楚楚！但是Booking根本沒這樣寫！最後詢問Booking客服也是說都是有含早餐不需要額外付任何費用！隨後跟夜班說！還回覆我：我們這沒接收的訊息 明天再說吧！最後也沒消息。還有隔音超級差 只有房外有人開關門 都聽得清清楚楚
- DEREVOVA (10/5): - Очень красиво и аутентично. Везде отделка из камня, мрамор, нефрит. Большие номера, красивая территория.
- Roza Maria (10/5): Totul a fost perfect! recomand o astfel de experienta macar o data n viata, de a dormi intr un templu chinezesc! - Un templu superb! Mancarea nu a fost tocmai pe placul nostru! Dar nu am ramas flamanzi!
- Maricarmen (10/5): Muy buena experiencia en este hotel Hermoso . - Todo , era cómodo, limpio es un Hermoso hotel típico chino . Buen desayuno . Lo recomiendo. Nada
- Aleksandra (9/5): -
- Aleksandra (10/5): -
- Linas Lorenzo (10/5): -
- Majid (10/5): Exceptional - The free shuttle from the airport and the photo shoot were amazing and exceptional also the photographer was top notch ! Everything is up to standards
- JEN WU (8/5): -
- Markus (5/5): - Lage und Hotel sauber und komfortabel Dass das Personal zwar Englisch versteht aber nicht spricht. Ich hatte zum Glück eine Chinesin als Begleitung
- ALEXANDER (9/5): -
- Rahmat (10/5): What a splendid experience - a fine taste of Chinese Royalty. - So grand and beautifully located within a garden itself.👍 Serene and exquisite. Naturally blended landscape.
- Jon (8/5): It was a very pleasant and relaxing stay with very friendly and helpful staff - The traditional feel and vibes was very tranquil. The breakfast hours seem slightly short ending at 9:30 and the timing for the Disney shuttle was not very helpful as breakfast had to be rushed.
- Andrei (9/5): - Прекрасная территория отеля! Недалеко от Аутлета и аэропорта.
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