Vinhomes Binh Thanh Official Luxury Apartment
Location: Landmark 4 Building, Vinhomes Central Park, 208 Nguyen Huu Canh street, ward 22, Binh Thanh District, Ho Chi Minh City, vn
Star Rating: 5 Stars
Property Type: Apartments
About this Property
Luxurious Sustainable Living in Ho Chi Minh City
Comfortable and Eco-Friendly Accommodations: Enjoy allergy-free rooms, a garden, and free WiFi at Vinhomes Binh Thanh Official Luxury Apartment. The balcony offers stunning river views.
Family-Friendly Amenities: Kids can have a blast at the children's playground, while you relax in the on-site lounge. Need essentials? A minimarket is conveniently available.
Exciting Activities and Facilities: Play mini-golf, tennis, or have a picnic in the open picnic area. The property also provides private parking and an electric vehicle charging station.
Book now for a memorable stay at Vinhomes Binh Thanh Official Luxury Apartment.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Shared kitchen
- Evening entertainment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Shopping on site
- Television in common areas
- Express check-in
- Free wired internet
- Playground on site
- Tennis lessons on site
- Self parking (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Golf cart
- Electric bicycle charging station
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Three-Bedroom Apartment
This apartment features a pool with a view and a sauna. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The apartment also has a barbecue. The spacious apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Sauna
- Wardrobe or closet
- Stovetop
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Adapted bath
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Two-Bedroom Apartment
The pool with a view and sauna are the special features of this apartment. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchen. The apartment also offers a barbecue. The spacious apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Sauna
- Wardrobe or closet
- Stovetop
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Adapted bath
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Two-Bedroom Apartment
Guests will have a special experience as this apartment features a pool with a view and a sauna. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The apartment also has a barbecue. The spacious apartment offers a washing machine, soundproof walls, a seating area, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Sauna
- Wardrobe or closet
- Stovetop
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Adapted bath
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Deluxe Apartment
This apartment's special features are the pool with a view and the sauna. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchen. The apartment also provides guests with a barbecue. The apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Sauna
- Wardrobe or closet
- Stovetop
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Adapted bath
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
Guest Reviews
- Wendale (1/5): That was one of the worst stays I’ve ever had. - The location was good that’s about it. The property was really dirty and staff were unhelpful, wasn’t responding to my messages.
- Nhi (1/5): -
- Aleksei (8/5): -
- Dung (3/5): -
- Hung (4/5): Disappointing - Bad service! Three days in bed room no light even I request them.
- Matthew (1/5): Bad -
- Hsao (8/5): Very good -
- Pete (3/5): demanded cash and then lower rate than money changer or banks, cabinet doors falling apart - nil lots of things, will not recommend to anybody.
- Stephen (10/5): Exceptional -
- Pedro (7/5): not bad - location no housekeeping for our entire stay of 5 days
- Kusum (7/5): Spacious clean but careless attitude - The location and apartment was spacious. The owner was not available to resolve queries and we have to keep waiting for her replies. This creates problem for international tourists since they count on contact person for any help. There should be immediate replies for queries.
Also the shower was broken. AC was leaking.
- Robert (6/5): Not very good - The upgraded room First room we got too wasn’t ready for check in, when it was ready it hadn’t been cleaned properly and smelt like smoke they put us in a bigger apartment if it wasn’t for this I wouldn’t of stayed there
- Juan (8/5): Very good -
- Thai (10/5): Exceptional - Location None
- Amer (10/5): Good - Good place Nothing
- Tran (6/5): After all the experience I had with this owner, I still love renting an apt for the whole family so we can gather and ha - The apt locates kind of seperately from the center so that it’s kind of safe if you wanna have a walk at mid night to 24hrs stores. It closes to the Vinhome landmark 81 which have lots of restaurants combined and shopping malls. During my three-day, two-night stay at the rental, I encountered several issues. The AC in the living room was not working, the TV internet connection was broken, and there was a shortage of toilet paper when I initially moved in. I had to wait until the afternoon to receive just two rolls. Additionally, there were no rugs in the two bathrooms. Despite being charged a service room fee for the entire duration of my stay, no cleaning was done during that time. When I asked about the lack of cleaning, I was told that the service fee covered all necessary hotel fees. However, unlike hotels, there was no daily cleaning, bed sheet changing, or general maintenance to ensure hygiene. The staff were also not friendly. On top of this, communication with the owner was difficult. While they were able to contact me when needed, I struggled to reach them. I requested to extend my stay by an additional day and agreed to pay the full amount for the extra day, but I didn't receive any confirmation until the night prior to the extension. I had to call the owner numerous times before receiving a response. This caused a lot of stress and uncertainty as I worried about my family's accommodation. Eventually, the owner found another room for us on a different level, which meant moving all our belongings from the 48th floor to the 12th floor. This was extremely challenging, especially since I had a lot of luggage for my international flight.
- Pham (5/5): Passable -
- Henry (8/5): Very good - Clean The ironing board is broken. The main door is out of battery, making me have to wait over half an hour.
- Thế (5/5): Passable - Location is perfect just submitted above
- Van (5/5): Passable -
- Shaheen (10/5): Exceptional -
- Danila (6/5): Pleasant - Good location, beautiful view from the window They take a deposit on the spot, although nothing is indicated about this in the advertisement. We stayed for one night and checked out at 6 am. They immediately told us about this, to which we were told that the deposit would be paid in the morning. However, we were woken up at night by a knock on the door and brought a deposit in advance (what was the point of taking it at all then is unclear)
- Lann (10/5): Exceptional - The room is clean, comfortable, convenient. Vinhomes is great location. There are a lot of good restaurants, coffee shops, spa and 24/07 supermarkets in this area. The Vincom shopping mall next to our place. Moreover, the staffs are really friendly and useful. We will come back again
- Trando (8/5): Very good -
- Trando (8/5): Very good -
- Quoc (8/5): Very good -
- Viktor (3/5): Indifference towards the quality of the services provided - 1. Keys were quickly handed over.
2. Offered a high floor as we requested. 1. We were obliged to pay additional money for the room as a deposit. The problem isn't with the deposit itself; the issue is that the Host concealed this requirement in the booking information.
2. Out of 100% of the light bulbs in the apartment, only around 60% were working.
3. The ceiling is dirty with streaks, as if the apartment was recently flooded by the neighbors above.
4. All the mattresses on the beds are old and worn out, making it unpleasant and uncomfortable to sleep.
5. There was burnt clothing on the iron, making it impossible to use, and the ironing board is broken.
6. The air conditioner in one of the rooms wasn't working.
7. Upon check-in, we were informed that a cleaner would come every 2 days, but no one came even once.
8. There are cobwebs in the bathrooms.
9. The washing machine is dirty with residue of detergent and dirty streaks everywhere.
- Trần (5/5): Passable -
- Hien (4/5): Need to fix the AC and the washer and dryer - The AC doesn't work at first then it was very weak. The location
- Tommy (8/5): Very good -
- Саввин (8/5): Very good -
- Tran (1/5): I was very frustrated. - The apartment was newish, the bathroom had black mold, and there was broken glass in the microwave. These reasons caused me to question the cleanliness. Dealing with the booking is 100x worse than the room. Dealing with the owner and payment is very annoying and unprofessional. Cash payment is almost mandatory, but through booking you have to put in credit card information, so it was very frustrating and sketchy. I felt a breach of privacy since they follow you to the room, and come into the room to check while you still there. I would book with another owner or company, the security of the building was also very rude and unwelcoming. The area is beautiful but not welcoming or warm. The kitchen appliances were not turned on, and the WiFi password given was incorrect, we had to look on the router. We were also told to get into the pool we have to contact the owner first. Which I learned when getting the keys, it could take her 15 or more minutes to for her to respond.
- Mr.a1 (10/5): Exceptional -
- Isreal (8/5): Very good - It was
- Vo (7/5): Location was nice, but did not provide adequate amenities such as towels, toilet paper. Unexpected request for cash pay - Location and quietness was the reason we booked this. Did not realize when we booked that host was going to ask for cash in VN đồng. We assume we get charge via credit card registered at booking. Host said to pay in cash or get charged extra 3 % for credit card charge. This was not disclosed at time of booking.
- Anil (8/5): Very good -
- Malcolm (10/5): Exceptional -
- Tri (8/5): Very good -
- Huynh (7/5): Good -
- Hasim (6/5): Pleasant -
- Steven (3/5): Disappointing. Don’t be fooled by the photos. Once you step inside you realise this place is built very cheap and poor q - Big space Not clean. Very run down. Very hard beds. Aircon didn’t work in one bedroom. Host was rarely responsive to messages and I had to chase her up many times. Showers both leak water quite badly. No hand towels provided, no fresh bath towels during the stay.
- Patrick (1/5): Stay away, do not enter, do not pass go! - If we could rate this place minus infinity, we would! When we were first greeted by the owner, she was rude and unpleasant. Demanded money upfront before we saw the apartment. We were shown 4 disgusting apartments. She made excuses throughout the entire time. The last apartment was no better than the 1st. They have not provided any information about the building and access. They have been super difficult. I had to remind them to send me an invoice. They continue to ignore our requests and ran away when they saw my husband outside the building. They have no idea about customer service. And they've updated the definition of luxury to a confusing level. This place is a scam. Our initial apartment had black mold in the bathroom, dust, dirty, dent and marks all over the apartment. We were then shown another ones that was even worse. The 3rd one smelt of poo and cigarettes. Our final one was an "upgrade" and yet, my husband spent 5 hours cleaning the entire apartment. The bathroom door does not close. The toilet seat closes on you when you are using it. There's mold on the shower head. Unfinished painting on the ceiling. Dust in the ac vents, shelves, lights and behind the fridge. Cum stains and cigarette marks on the couch. We do not have access to the pool in our buidling. But the owner has said they'll give us access to another building. This is not acceptable! The mattress is old, soft and sinks in. The doors to the balcony are difficult to open and broken. The sliding door has been damaged previously. Only 2 mangey bath towels (from a golf resort) have been provided. We were only given this room because the owner said my husband was being difficult and complaining! When we showed the owner the dust, she would turn away and be on the phone. Nothing is luxurious here. It is false advertising. We asked for some window cleaner since there were fingerprints and lip marks on all the glass doors and windows, it took them over an hour even though we are right next door to the operations/cleaning room. The clothes hangers provided are cheap plastic and wire ones. Dirty kitchen utensils. This place is not a service apartment, it is an air bnb! It has nothing and it is devoid of luxury!
- Thanh (7/5): Good -
- Ngan (9/5): Superb -
- Anonymous (9/5): Superb -
- Dung (5/5): Passable - Very good location .The owner change another room better for us next day after I complained about this room . It was dirty, old finitures , aircon not strong enough for summer.The bed was comfortable.
- Kathleen (2/5): Very annoyed host is allowed to rent apartment in that state - The location is good Black mould all around shower base, basin and kitchen sink. Cupboard doors on vanity rotted and falling off. Old toilet seat and lid inside vanity. Television not working. No pool ( as advertised ) available if staying short term . Lam the host was going to rectify issues but didn’t bother to do so. Ants in bathroom and kitchen.
- Vincent (10/5): Exceptional -
- Mohamed (10/5): Exceptional - Very good area Nothing
- Tan (5/5): Passable -
- Cong (10/5): Exceptional -
- Dusan (6/5): Pleasant - location apartment furniture is a bit dated, not giving very luxurious feeling
- Cuonglm (8/5): Very good -
- Andgelika (7/5): Good -
- Minh (10/5): Exceptional -
- Huy (7/5): Good -
- Abul (8/5): Very good - The surroundings. Minimum towels.
- Jordan (5/5): Passable - Big room Didn't include fitness centre or pool, even though the listing says it does
It was dirty
- Elaine (10/5): I thoroughly recommend this luxury residential hotel - "you will not regret". - The size of the apartment. I did not need to go beyond the doors if I did not feel like it. The Apartment was clean and sparkly, there were cooking facilities with pots, pans and essential utilities. Wifi excellent and I was able to enjoy NETFLEX - which is not possible at a lot of hotels. I was handy to the park which bespoke of green grass, fresh air and really neat peaceful people. I had access to the swimming poole, gym and Mall and much much more. Even after I checked out, I came back daily to enjoy the park space and socialise with the nice people I had met that week. TOP Score. The fact that I cannot speak Vietnamese and so communication was challenge - however these days mobiles are mini computers and so was able to upload a translation APP.
- Ramin (8/5): Very good -
- Công (9/5): Superb -
- Danny (6/5): Pleasant -
- Son (2/5): Very poor - Promised to issue invoice but never received!
- Samuel (6/5): Spacious with beautiful views but dirty and not well-maintained. - The female host/agent was very nice and straightforward. The unit is large in size and has a spectacular view of the city as it was on a high floor. The TV was big and had Netflix. The elevators were fast. The surrounding area was very residential, quiet and safe. This condo unit has seen better days. The listing says "Landmark 4" which I presume is a newer building but the unit I got was in Landmark 1". The unit I stayed in had ants and there were stains in the bathroom and kitchen areas and kitchen table. The unit was not well-maintained and whoever owns it did not seem to put too much effort into fixing things up or making things nice. Run down and rather dirty. There is this obnoxious cologne smell to the room that is annoying and gets on your clothes. The neighborhood is very boring. Just 6-7 condo buildings all look thee same with the same stores and pharmacies on the ground floor of each building.
- Rajvindra (10/5): Exceptional -
- Tien (6/5): It was fun but not really worth what I have paid - I like the cleanliness and the convenience in my location The security staff and other staff. I tried to look for help as I do not know really well this location, but they were not being nice. Some of them were showing attitude when I asked them some question. The most common answer that I received from them is please contacting your host. It was hard to contact my host as she rarely respond my message.
- Louise (5/5): Great location - Great location and lots of shops close by Not that clean and a major lack of kitchen utensils
- Sandy (7/5): okok - view cleanest
- Peter (8/5): Ot was a good stay and would definitely return. Thank you host for being accomodating! - The property was very nicely situated. Just 2 minute walk to Landmark 81 and it park across it. Has convenient store at the ground floor. The property was very clean although the bathroom enclosure will be a challenge for some with waistlines above 38”. Maybe owner can turn the door outward instead.
suppose to be checking in Landmark 4 but owner transferred me to Landmark Plus. They only accept cash as I was told so I hope Booking.com will not charge me another fee. Shower enclosure and bathroom a needs more cleaning. Centralise aircon leaks water when turned on the whole day.
- Igor (10/5): Exceptional -
- Chantal (7/5): Asthmatics beware - We enjoyed the smell of the towels, the clean marbled tiles, the space, the master bedroom and the comfortable beds. Very centrally located in the concrete jungle of ward 22. Clean area with malls, theatres, attractions, children parks but unfortunately no Saigon vibe. You could be in any western city and you would have no idea. we did not enjoy being switched apartments last minute. We were told her that we would have a two bedroom two bathroom apartment with a certain view, they ended us moving to the other building with the view of another building in our face. The pictures did not match, even though we were happy overall with our stay.
We really did not enjoy the smell of the apartment. When you first come in, it smells so strong of cologne, masking moldy smells coming from both bathrooms. Our unit had a master en suite bathroom which we did not use due to the overpowering smell of mold. The other bathroom was a little bit better, but you could see and smell mold everywhere! Underneath the kitchen sink was the same scenario. Opening that lower kitchen cupboard was a nightmare. Besides that, the lady that helped us check in was the least professional lady we have encountered during our trip so far. Scuffing and sighing at the price that we had booked our room from Booking.com, talking loudly on her phone while walking us to our unit, and genuinely not thankful for our business. We were told that the pool was not accessible to us due to our short stay, and that we needed fingerprint entry only to get in. We were told that, upon request, we could still go to the pool. We did not want to cause an inconvenience so we didn’t go. Not the expectations we had when we booked this high caliber “4 star” place.
- Alex (10/5): Overall good and comfortable stay - Good furniture, The balcony and view could be better but still OK.
- Razvan (6/5): Far away from luxury - a lot of cheaper options around for this price - It is close to a mall, plus you have all the restaurants for foreigners around.
The host is really nice, trying to run her business as much as she can. The photos and the name clearly do not reflect the reality. They are stated as luxury but far away from this.
These buildings are like a lot of boxes stacked on top of each other.
The furniture is old. I got into an apartment that was previously used for kids or something.
Lot of things missing from kitchen to cook even a breakfast.
- Tuan (8/5): pleasant stay close to landmark building - near landmark81 nil
- Thomas (10/5): Exceptional -
- Thomas (10/5): Exceptional -
- Thomas (10/5): Exceptional -
- Steven (6/5): Pleasant -
- Dung (8/5): Very good -
- Van (10/5): Exceptional -
- Hao (4/5): our stay was a fake news - the location Bed feels like you are laying on wooden planks with a blanket over it. one bed room had no furnishings outside of the bed itself and an empty wardrobe (no lamp, no bedside table etc)
Shower had enough room to perhaps fit an infant. You cannot go in and close the door since its so tight.
- Marko (10/5): Exceptional -
- Đức (10/5): Exceptional -
- Simon (8/5): Good accommodation for families - We arrived and, due to an error in our booking, got a larger apartment than the one we had booked in the first place. The apartment was very clean, quiet and had a nice view (33th floor). The location is 15mn away by taxi from the city center of HCMC. Expensive but still a good solution for families travelling to HCMC. There is a kitchen but no kitchenware.
- Hang (8/5): Very good -
- Le (7/5): convenient location but unit could be better maintained - convenient location, helpful staff and security staff lots of wear and tear in the unit, peeling wall paint, not enough kitchen ware for use
- Suzette (10/5): Exceptional -
- Choong (8/5): Excellent service apartment for travelers and tourists. Our first visit and strongly recommended. - Good location and clean slow wifi access
- Counting (10/5): Exceptional -
- Baljinder (8/5): Very good -
- Amitabh (7/5): Good apartment but house keeping was poor. - Good location and layout of the apartment . Wifi was good Aircon required to be serviced in between and took 2-3 hrs ...with technician in the house...also the TV was not working properly. Kitchen was without basic items like cutlery/ cleaning cloths etc ...no extra garbage bags.... Cockroaches were there.... Wash basin in kitchen very smelly
- Mahesh (8/5): Very good - Location Staff doesn't know English, staff were not much helpful,
- Эмиль (10/5): Exceptional -
- Anne (8/5): Good location & spacious clean apartment. - Spacious and clean apartment.
Convenient Location. Everything is within a short stroll. Spacious pavement to walk and lots of trees, park, ponds. Near river so cool breeze at night.
Shown Photos of apartment are correct. Washing machine is old and dirty.
Not enough kitchen cutlery.
Always had to wait at the lift.
Shown Address is not correct. Only after you paid then they would text the correct address.
- Weida (7/5): Good -
- Chaur (6/5): Pleasant -
- Tom (2/5): Very bad communication, Poor service - We met Lan in the lobby, the reception was already very dry and she directly asked for the passport and the money. So, we already did not feel very welcomed.
Arriving at the room, we realized that the room was not ready yet and we had to wait further 30mins, although we check-in after the mentioned check-in time on booking.
When we could finally enter our room, Lan informed us that they had arranged a person to clean the couch in our room, which we already find strange since the room was booked by us and therefore we expected to have the room for us.
But the worst: After the dude from the sofa company left, we found our bathroom to be completely wet and there were foot stamps everywhere. The sofa was completely wet and could therefore not be used.
We reached out to our contact person Lan and explained that we find this inacceptable. Overall the communication was very difficult with her:
Either she did not understand us, ignored us for days or did not pay attention to our concerns.
She managed to organize a cleaning for the next day, as a cleaning on the affected day was not possible anymore, we also mentioned that the sheets for the couch were missing (they were probably removed to be washed) and we asked when she could bring them back, so that we can use the couch. But: No answer or ignored by Lan.
In the end we asked for a discount, as we were not happy at all with the service and the cleaning of the couch during our stay (should have been organized when the apartment was not in use).
- Kim (1/5): Avoid this place, this place is a scam. They sent me to a different building that is so old and ugly. Nothing looks like - Avoid this place, this place is a scam. They sent me to a different building that is so old and ugly. Nothing looks like the photos. Very disappointed and felling like been ripped off. Avoid this place, this place is a scam. They sent me to a different building that is so old and ugly. Nothing looks like the photos. Very disappointed and felling like been ripped off.
- Thuỷ (10/5): Exceptional -
- Truong (10/5): Exceptional -
Photos