Redbank Plains Cozy Retreat

Location: 10 Samantha Street, Bellbird Park, au

Star Rating: 6.1 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Family rooms
• Non-smoking throughout
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Food delivered to guest room
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Covered parking

Rooms Available

• Three-Bedroom House

  Featuring a private entrance, this spacious holiday home also consists of 3 bedrooms, a seating area and 3 bathrooms with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned holiday home provides a flat-screen TV, a washing machine, a dining area, a wardrobe as well as garden views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Socket near the bed
  • Lockers
  • Smoke alarm

Guest Reviews

• Irene (8/5): Good space for larger group - Enough space and bedrooms for a larger group. Communication with owners was slow
• Ashlie (5/5): Passable - The property is a great size for a group and it’s brilliant having a separate bathroom for each bedroom. It’s set up for accessibility (possibly formerly an assisted living house?) and should be marketed more as such because 2 of the bedrooms and bathrooms appear to be completely wheelchair friendly, wheelchair friendly entryway etc. The Aircon didn’t work while we were there and the communication from the owner about getting it repaired or willingness to provide a solution (eg a standard fan) was really disappointing. Based on this experience we personally wouldn’t stay here again but if you need an accessible property it might be worth reaching out to ensure the Air con has been fixed (I’m advised that’s now planned for this week)
• Lisa (10/5): Exceptional -
• Blaire (8/5): Very good - Nice size house and rooms good location The house wasn't really clean couch had a lot of scuff marks and stove top didn't work so could cook much food
• Karen (1/5): Disgusting. Will not book via booking.com again if you allow properties like this on you books - Nothing Not clean, very dirty, not sure if linen on beds changed No racks for towels No flannels No tea towels. Found dirty one on floor in garage which had unlocked chemicals WiFi didn’t work Stove didn’t work Microwave unclean. Oven not hot enough Lights flashed when turned up. No basic items like sugar or salt & pepper ( not welcoming for out of staters) Dishes still in dishwasher so had to empty Bathroom garbage bins not emptied. Hair & meds in there. Appears to be a disability respite house. I come from that background & this would not pass NDUS standard. One of the family is now unwell since leaving the property
• Bonnie (3/5): Never ever again - Was easy to find and close to family The house was dirty the toilets were filthy the drains stunk the bedding wasn't clean bandaids on the floors. Used feminine hygiene products left in bathroom bin stinking. Feaces on toilet seat. My husband had to clean it. No clean towels lucky I brought my own the induction cooker didn't work wifi didn't work. The air fryer still had food from the person before us. There wasn't enough cutlery for my family. The floors made our feet black there were spiders and animal droppings in the bathrooms ants running on the benches. Windows were filthy. We were uncomfortable our entire stay.
• Carolyn (8/5): Very good - I expected this place to be worse based on all the negative reviews that others had written on here but my experience was different. Each room had its own onsuite and they were massive which was great. The 2 rooms were massive and one room had a single bed but it was big enough for one person. The beds were comfortable enough. Wifi and aircon worked well. It had everything you could need and it was a good location close to family and shopping areas. There were little ants all over the bench crawling inside the sugar container. Perhaps the sugar was what attracted them. There were no railings or hooks in my bathroom for towels. Otherwise this place was alot cleaner and nicer than some of the places that I stayed in.
• Jennifer (9/5): Superb -
• Jason (10/5): Exceptional -
• James (10/5): Exceptional -
• Sarah (5/5): Wouldn’t stay there again - Location to family in red bank plains There were spiders, even found in the master bed. It was dirty. There walls were dirty in the showers. The dryer had lint everywhere. Extremely basic facilities. Is set up as an ndis facility. (Googled) Almost like they moved the residents out for the weekend to get some extra cash
• Plunkett (6/5): Loved the home but not very professional hosts or staff. Whoever we spoke to online was awesome. - Beautifully presented home. Poor communication between multiple hosts and their hired staff. Was approved VIA messages to stay two hours later than check out but received multiple texts telling us to leave the next morning as well as a hired cleaner interrupting our sleep and morning 3 separate times trying to gain entry to the property. At one time she even went to open the door herself. Very upset about all of this because we asked for a later check out (approved by host on booking.com) because we were in the middle of a family emergency and had barely gotten any sleep for 3 days.
• Victor (7/5): Good -
• Renoir3 (8/5): Very good - Very clean and spacious
• Ronald (7/5): Good - An entire house with three bedrooms, three bathrooms, a kitchen and a living room. A washing machine and dryer are available Nowhere to hang the towels in the bathrooms Tiny ants in the kitchen and the other rooms (rooms were sprayed on first work day of the week) No iron available (but was provided the next day). The contact was very responsive. A mess in the garage; it seems to be used as a dump by the cleaning staff and handy men. When the neighbour plays music, the sounds gets transferred through the concrete floor to this house, and everything vibrates in tune with the music. Luckily, the neighbour stopped the music at 10:30 pm
• Darren (7/5): Pleasant stay in a great location. - Large open house with comfy beds in a great location. Couldn’t get the induction cook top to work at all, had to use the air fryer to cook breakfast. Soap holders in the big showers would have been handy as well as shelves near the hand basins. Table & chairs on the back patio also would have been good so we could have enjoyed the outside.
• Rameera (1/5): Worst - Not clean at all. Full of dust and dirty toilets. No wifi.
• Krystal (2/5): Unclean, unsanitary and a waste of money - Iv never been disappointed by a booking.com place to stay but this one was terrible the customer service was terrible we couldn’t get into our accommodation when we arrived but kept being hung up on when calling for help. The moment we walked in the entire house stunk like pee, it was filthy the bedding had stains of bodily fluid on it , the showers had not been cleaned and had razors still in them. The dishwasher was full of dishes from the last guest, the clean towels smelt so bad There was ice cream spilt all over the freezer!! Dog poo left in the back yard area, I would not reccomend staying here I am a cleaner myself and I’m absolutely disgusted in the way the house was left for us to stay in. It felt dirty uncomfortable and unsanitary The customer service was shocking as stated above. The booking directions were unclear don’t waste your money you will be highly disappointed Iv never been disappointed by a booking.com place to stay but this one was terrible the customer service was terrible we couldn’t get into our accommodation when we arrived but kept being hung up on when calling for help. The moment we walked in the entire house stunk like pee, it was filthy the bedding had stains of bodily fluid on it , the showers had not been cleaned and had razors still in them. The dishwasher was full of dishes from the last guest, the clean towels smelt so bad There was ice cream spilt all over the freezer!! Dog poo left in the back yard area, I would not reccomend staying here I am a cleaner myself and I’m absolutely disgusted in the way the house was left for us to stay in. It felt dirty uncomfortable and unsanitary The customer service was shocking as stated above. The booking directions were unclear don’t waste your money you will be highly disappointed
• Elliot (1/5): Worst ever. Will never book a house again on Booking - Lied about how many beds there was. The house and linen was so dirty I had to go and buy new linen to stay there. Beyond disgusting the state the house was in.

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