Americas Las Viñas

Location: 3 Calle Noelia Afonso Cabrera Bloque E, Puerta 1, Arona, es

Star Rating: 8.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Swimming pool
• Express check-in/check-out
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Delivered food - securely covered
• Express check-in
• Free wired internet
• Golfing on site
• Scuba diving on site
• Tennis lessons on site
• Water park access (surcharge)
• Pool sun loungers
• Internet access
• Exercise/lap pool
• Fishing nearby
• Horse riding nearby
• Swimming nearby

Rooms Available

• Maisonette

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 5 beds.

  Max Occupancy: 8 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access

Guest Reviews

• James (8/5): - Great facilities in apartment. Lots of room. Brilliant location for stag group. Check-in process needs work.
• Jonina (10/5): We all had a great stay. Walking distance to everything nearby, the beach, the strip, restaurants, pubs, Siam park, Siam - Everything we needed was there, facilities great, staff replied promptly when contacted, very helpful, the pool area has rules which are expected to follow, if rules are followed and area respected then all is great. We would definitely book again. The property itself and facilities were good. Nothing to dislike
• MATTEO (8/5): Piacevole - Appartamento ampio e ben accessoriato anche se non lussuoso come nelle foto. In pochi minuti si possono raggiungere diverse spiagge. Supermarket vicinissimo All'arrivo per entrare dal cancello bisogna aspettare che qualcuno ti apra perché le chiavi sono dentro l'appartamento. Sistema di apertura della porta all'inizio difficoltoso. Ci vorrebbe un cartello sulla porta per individuare meglio la proprietà. Complesso residenziale un po' popolare. Letto della camera più grande che scricchiola e molto basso. Materasso e rete (rotta) da cambiare
• Ross (1/5): -
• vincent (10/5): Apartment is lovely, very handy to shops, bars and restaurants. - The apartment was good in a great location. Pool nice and quiet Good bars and restaurants very close by Supermarket on your doorstep clean Spacious wifi needs improvement a second key to the complex is needed considering the apartment has 3 bedrooms and that people like to have time on own rather than do everything together. You can't gain access to the complex with out a key. Also on arrival we could not gain access to the complex, as the key is inside the apartment. You have a code to get into the complex but no way to get into the complex without the key. Needs to be an easier way.
• Elizabeth (1/5): Closed pool, blood stains and bad customer service - Location was good and the beds were comfy. The pool was closed for maintenance our entire holiday and they did not tell us even though they admitted they were aware in advance and chose not to inform us. I have been emailing to request compensation, but they then started changing their story saying that they didn't know, then saying that they had emailed me to tell me but it didn't save, and then finally they said I should have informed them before the holiday that we wanted to use the pool! They then stopped replying to my emails and have not offered any form of compensation even though our holiday was ruined by not having a pool or anywhere to sit in the sun (the balcony is in shade all the time). In addition, my son discovered blood stains on the wall and curtains in his bedroom which was such a health and safety concern. I informed them and the cleaner came that day to clean it. The basement bedroom smells of damp and the bathroom smells of stagnant water, so I think there are some issues.
• Helena (7/5): Helt ok - Väldigt bra med stort utrymme för alla (vi var 6 st). Bra sovrum med bra garderober. Alldeles för liten balkong, det framgick inte vid bokningen. Gick att sitta 2 st på balkongen och vi var 6 personer. Hade förväntat mig en mer terrass liknande yta då det stod terrass i beskrivningen. Skrangliga dörrar och låsanordning. Ytterdörren med kodlåset var något svår att öppna utan att klämma fingrarna. En kaffebryggare designad för en lekstuga. Ett sådant stort boende för många personer borde haft en normal stor bryggare.
• Sergei (5/5): - Просторные апартаменты, хорошее местоположение Очень плохая шумо изоляция, очень шумно. Не работал бассейн и это стало очень не приятным «сюрпризом». На кухне было много муравьев.
• Manuel (1/5): ATENCIÓN PÉSIMA - La casa estaba bien, grande amplia, y ubicación buena La experiencia fue muy mala. Nada más llegar, la propietaria ni se molestó en explicar cómo entrar al apartamento ni en darnos las llaves del portal, y estuvimos más de una hora buscando sin que respondiera al teléfono. Una vez dentro, descubrimos que había cucarachas: tanto pequeñas ya dentro como otras que entraban por una ventana rota. Se lo comunicamos, pero la propietaria fue borde, impresentable y sin ofrecer ninguna solución. En resumen: un sitio sucio, descuidado y con una atención pésima. No lo recomiendo en absoluto.
• Paula (10/5): Lovely appartment perfect for a friends get away or a family stay , we would definitely return to this appartment. - Very spacious and clean property, good location. It had everything we needed when travelling light from beach towels to a hairdryer with a diffuser which I need. We liked everything
• Pablo (10/5): Todo ok - Es enorme y súper bonito La entrada al alojamiento fue un infierno, y vi alguna que otra cucaracha
• Pablo (8/5): -
• Pablo Francisco (7/5): -
• Louise (7/5): Value for money and enjoyable with only a couple downsides - Location. Cleanliness. Great size, lots of space Air con downstairs didn’t work. One bedroom didn’t have air con, only a fan that worked only when the light was on so not ideal for sleeping. Staff shouting and being rude to guests at the pool,
• Kl (1/5): worst accommodation experience ever - Our 4th time at Playa de Las Americas and this was by far the worst accommodation experience ever. So, we are a family of 6, with 2 adults, 3 teenagers and one child. We stayed all together for 9 nights. On the positive side, there is a nice pool area and a good location. Not for families or those who also want to rest and relax during their holiday. Possibly a good destination for party groups? The complex is very noisy, music is played loudly in different apartments, and dogs bark on the balcony early in the morning. Also our next door apartment had 2 different party groups, which is why the night's sleep was awful. The mattress on the bed in the large bedroom is unsuitable for sleeping, you can't sleep on it because it is 4cm thick and very hard. It is like sleeping on the floor. The two-bed room smelled of vomit when we arrived. I think someone spewed there before we came? The downstairs smells strongly of mildew and because of that you can't sleep there or even want to go there. The downstairs TV is missing, which is in the pictures. There were also problems with the electronic lock, the door wouldn't be locked properly, and one person always had to stay in the apartment to guard it. Our last night we had to stay at the hotel because we were so tired that we could not sleep at all in this apartment. We decided to save our last night, that’s why we left the apartment earlier.
• Susan (8/5): Perfect short break with family & friends - Absolutely loved this property it was in an ideal location, the property was perfect for the 5 of us and had plenty of space. We had a very big problem with the front door locking system. The instructions left to enter & lock the door did not work. This needs to be looked into. We would definitely book again if the door problem is rectified
• Dominika (8/5): Would definitely recommend - Very spacious and clean property in great location, close to the beach, shops and city centre with everything you need for a family stay. No blind in downstairs room and because of this it is hard to sleep there as the light from outdoor lamp is directly opposite the window. Found a few cockroaches in the property, I can understand that this might be due to open windows and obviously it is Canary Islands so no property’s fault.
• Matthew (9/5): Great place to stay with friends of family if visiting the south of Tenerife - The location was fantastic, it’s so close to shops, bars and restaurants as well as a 10 minute walk from the beach. The apartment was nice and spacious and it was great having 2 bathrooms as well as washing machine. There was air con in most of the rooms which was perfect for when it got warmer inside. The swimming pool was nice and clean and could be easily reached from the apartment. The apartment was clean and the hosts were responsive with any questions we had. No blinds in the downstairs sofa bed room. Limited parking but public transport links are amazing so not essential.
• Robert (8/5): Very good -
• Alberto (8/5): Very good - Plenty of room, swimming pool There were many cockroaches in the residence that got into the house, something could be done about it.
• Georgie (8/5): Very good -
• Samantha (8/5): Fabulous holiday, would definitely recommend - The size & location are both excellent, good value for money, ideal for our family of six. Just a couple of issues, the kettle didn’t work so we had to boil water on the hob, the fan also stopped working, we had to idea where the bins were located so had to ask another resident, I do feel communication could of been a bit more prompt, replies often arriving too late after our query.
• Steven (7/5): Great location and nice modern apartment but let down by a few factors explained previously. - The location close to everything was great and the property is very modern with comfortable beds and nicely decorated. They only provide 1 key for 7 people. This one key is required to access the pool area and also to gain entry to the complex. The apartment door has a key lock so that was fine but we had to keep going out to allow access back in as the gates are always locked, so it isn’t sufficienct for 7 people. 7 people don’t always do everything together. I requested an additional key and was advised they only have 2 and the cleaner has the other one. I’m sure they could get some cut but I was told no. The plugs in the apartment varied, some accepted the European adapter and others wouldn’t, I asked about this and got no response. There is a Ring door bell on the front door which I found quite intrusive, are they watching you go in and out the property all the time. The balcony is north facing and doesn’t receive sunshine at any point of the day but it does look on to the pool so a nice view
• Eva (8/5): Very good -
• Laura (10/5): Exceptional - Excellent location, very safe area
• Kirsty (10/5): Brilliant definitely stay again and recommend to friends and family - Very spacious plenty of room for my family Only slight thing was a smell of damp coming from the lower floor
• George (10/5): we had a great time and spent most of the nights in the town - I liked how clean the property was, and the area it was in Everything was perfect.
• Danilo (8/5): Very good -
• John (8/5): Very good - very big funny smell but disappeared when windows was doors open
• Chris (7/5): Great quiet modern apartment in a good location for bars and restaurants. - Great location for bars and restaurants and the apartment was very spacious and the complex was surprisingly quiet. Nothing major but the TV downstairs didn't have an aerial so I wasn't able to use that and I couldn't get the ceiling fans working but the 2 pedestal fans were enough for the bedrooms.
• Nerijus (8/5): Very good - location location location noisy
• Andrea (8/5): Almost perfect - Good size apartment, close to amenities and walking distance from pretty much everything you could want. Very clean, nice decor and all the required utilities Due to being in a residential block there is a no noise rule in the afternoon and evening which isn't ideal as would be a great place for a party. No key to pool when we stayed so had to rely on other people letting us in if we wanted to swim.
• Barbara (10/5): Absolutely fantastic! - Absolutely fantastic place. Beautiful and clean. Perfect location and superb staff working in there. Elena (person of contact with the apartament) went above and beyond for us. She is an absolute legend! None

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