Smart Rooms Naples

Location: Via Guglielmo Melisurgo 15, Naples, it

Star Rating: 8.3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Standard Twin Room

  The twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Reading light
  • Single-room air conditioning for guest accommodation

• Double Room with Private Bathroom

  The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. This double room features a tiled floor, heating, a flat-screen TV and city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Reading light
  • Single-room air conditioning for guest accommodation

• Quadruple Room with Private External Bathroom

  The quadruple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a tiled floor, heating and city views. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Reading light
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Silvia (8/5): Ottima posizione e servizio automatico di check in e check out. Buon prezzo - Comodità dei bagni e servizio senza chiavi Pulizia delle stanze non proprio impeccabile: tende e muri sporchi, coperte rovinate, asciugamano di scarsa qualità
• ΣΤΕΛΛΑ (6/5): Ικανοποιητικό δωματιάκι για την τιμή του αν κ μικρούλι, εμείς για τον ύπνο το θέλαμε οπότε δεν είχαμε κάποιο θέμα, καλή -
• NICHOLAS (10/5): - Location. Extra work room with laptop tables
• Daniele (10/5): Ottima posizione - Tutto perfetto tranne una sola piccola critica: il condizionatore era un po' rumoroso
• Maitane (9/5): -
• David (10/5): - Posizione e struttura
• ALVARO (7/5): - Buena ubicación. El agua de las duchas sale con bastante presión. Los lockers que hay en las habitaciones no funcionan.
• Laurin (6/5): - es war sauber 2 von 4 Duschen gingen nicht, eine einzige Tasse bzw gar keine Gläser, in einem Zimmer gingen die Schlösser für die Kasten nicht
• Bifulco (9/5): - Posizione perfetta Pulita e nessun tipo di disagio Tutto perfetto
• Ana belen (10/5): - Ubicación Ausencia de personal, solo comunicazione tramite wsp
• Giusi (10/5): Fantastico - Tutto perfetto,pulizia,posizione,gentilezza
• EMIRJAN (10/5): - Super
• Aurora (10/5): Perfetto per la tua vacanza a Napoli, centralissimo! - Tutto ottimo! Pulito, centralissimo, silenzioso, accesso facile e veloce!
• Giusi (1/5): - Abbastanza centrale Bagno e doccia separati e mi son trovata gente nella mia doccia
• Dalila (10/5): -
• Francesco Paolo (10/5): -
• Gianluca (10/5): La struttura è molto pulita e la stanza molto confortevole - Pulizia, check-in
• Petrillo (10/5): -
• Vasileios (10/5): -
• Giulio (2/5): - La doccia, nuova e ampia, peccato fosse esterna alla camera. il riscaldamento efficiente. Nella zona giorno comune non c'erano strumenti per preparare la colazione (tazze, caffettiera, caffè, frigorifero, fornello, posate, ecc.), purtroppo il servizio di pulizia non era compreso durante la fase di soggiorno e il cambio degli asciugamani una sola volta su 3 notti (alle nostre rimostranze in merito il gestore ci ha risposto che trattandosi di un affittacamere e non di un albergo, era tutto nella norma e che fosse specificato in fase di prenotazione). La doccia e i servizi igienici, (a nostro uso esclusivo), benchè fossero molto belli, entrambi doppi e nuovi, anche se privi del bidet, (i gabinetti avevano il doccino, ma non era funzionante), erano scomodi perchè esterni alla camera, cosa che noi non avevamo capito dalle foto illustrative in fase di prenotazione, così come il fatto che la nostra camera con 4 letti singoli avesse 2 letti a castello, invece che 4 letti normali.
• Domonkos (7/5): -
• Li Volsi (1/5): - niente Tutto dal bagno fuori camera alla porta della doccia che non si chiudeva
• Giulia (7/5): Tutto sommato non manca nulla, comodo e in linea con i prezzi bassi - Sono stata più volte a Napoli e credo che quella del porto sia la zona più comoda per chi vuole spostarsi in metro o a piedi verso il centro senza spendere eccessivamente o rischiare di finire in zone pericolose o troppo centrali, quindi posizione direi top. Raggiungibile sia a piedi che in metropolitana e neanche troppo pericolosa come zona. Non c’è mai personale, Check-in fatto totalmente online su whatsapp, poche ore prima ti vengono inviati i codici con cui accederai in struttura o in camera e il gioco è fatto. Le pulizie avvengono di pomeriggio il che è comodo per chi vuole riposare magari la mattina, c’erano in dotazione solamente un cuscino a testa ma il proprietario dopo un messaggio ci ha fatto recapitare prontamente tutto il necessario. Io ho soggiornato in una matrimoniale con bagno privato mentre le altre stanze avevano in dotazione il bagno esterno, sostanzialmente in un’altra porta ma comunque privato con il proprio codice. La struttura presenta anche una piccola area comune con tavolini e cucina oltre che dell’area esterna fumatori. Difetto più grande direi essere la completa assenza di privacy e isolamento dal rumore, sia esterno che dalle altre camere. D’altronde le camere e i rispettivi bagni esterni sono stati ricavati da un’intero e grande appartamento quindi i muri e le porte (scorrevoli) non ti isolano sicuramente da urla di bambini nella stanza accanto o ai piani superiori come successo a noi. Inoltre fino a tarda notte senti le auto e rumori vari dovuti al vento che tira essendo sul porto. Comodo il fatto dei codici ma il non avere una persona fissa in struttura o comunque per una parte del giorno ti fa sentire un po’ abbandonato a te stesso se dovesse succedere qualcosa di notte, alla fine noi avevamo solamente un numero whatsapp di riferimento. Per arrivare alle stanze bisogna fare due piani di scale oppure pagare l’ascensore in alcune ore del giorno. Non c’è il kit di cortesia con cosmetici ma asciugamani cambiati tutti i giorni e a richiesta coperte in più.
• D'Aguì (10/5): Davvero una bella struttura, in pieno centro. Stra consigliata - Struttura centralissima, molto pulita e accogliente.
• Liuzzo (9/5): - Pulizia e tecnologia Assenza totale e la signora delle pulizie ha aperto la porta con noi a letto
• Giorgia Scarfò (8/5): Ottimo rapporto qualità-prezzo, soprattutto considerando la posizione. - Buonissimo rapporto qualità prezzo. La struttura è a pochi passi dal Maschio Angioino, proprio davanti al porto. Si arriva facilmente anche a piazza Plebiscito. La stanza era pulita e rispecchia le foto in descrizione. L’unico piccolo aspetto migliorabile è l’insonorizzazione della stanza: durante la notte si sentivano un po’ di rumori provenienti dalla strada. Per il resto, soggiorno piacevole. Nulla che tolga valore all’esperienza complessiva.
• Alejandro (10/5): - La ubicación, zona segura y sin problema. No tengo ninguna queja, calidad precio excelente.
• Asfaldo (8/5): -
• Buda (6/5): -
• Mehdi (8/5): -
• Antonio Pio (10/5): - Molto sistemata e ben strutturata Era tutto ok
• maria (10/5): -
• Erika (8/5): -
• Verderio (8/5): -
• Dario (7/5): - Posizione Stanza piccola
• Juan Augusto Fiorentino (10/5): -
• Savino (5/5): Napoli è fantastica - La posizione rispetto ai luoghi da visitare è ottimale La stanza con i letti a castello è poco proponibile, non è adatta a due persone. Il bagno, per le sue dimensioni e per l'assenza del bidet, non è accettabile
• Loann (7/5): -
• Martina (5/5): -
• Elise (10/5): Très bien - La propreté, l'arrivée autonome, la télé connectée, la disposition de la chambre, le prix Manque de produits nécessaires de beauté
• Fernando (7/5): Bastante comodo - Limpieza y ubicacion En la sala común debería haber una cafetera onun hervidor y un Frigider
• Guetta (8/5): - מיקום נוח תמורה טובה למחיר אין מראה בגובה סטנדרטי בחדר הכל מאוד גבוה ...
• Rossetto (9/5): Super 👍 - Mi è piaciuta la posizione, vicina al centro e la metro è a due passi. La struttura con arredamento contemporaneo e ben tenuto. Infine anche l'accesso tramite codici evita di avere chiavi che si possono perdere. Nulla da segnalare :)
• Isabella (8/5): - La struttura è vicinissima al porto beverello, abbiamo soggiornato lì per fare le escursioni a Procida e Ischia, davvero comodo! C’è stato un problema con il bagno, i proprietari hanno tenuto sotto controllo la situazione e ci siamo venuti incontro trovando una soluzione consona per entrambe le parti. Spazi comuni tutto estremamente pulito e curato nei dettagli Il bagno, le docce e i letti sono in tre stanze diverse (si deve uscire dalla camera e passare per il corridoio comune) Un po’ scomode ma comunque fattibile. Entrano in stanza solo per togliere il sacchetto della spazzatura.
• Willy (10/5): Perfetto - Tout est parfait
• Roberto (9/5): - Pulizia - Assistenza - Posizione - Organizzazione
• Györgyi (9/5): -
• Villa Tivoli S&G (6/5): La stanza e carina il posto e bello - La zona Che il bagno era fuori la stanza
• Barbara (6/5): - mi è piaciuto il fatto di avere tutto smart senza avere contatti ne chiavi da gestire il bagno esterno
• Chiara (9/5): Utile e funzionale! Prezzo competitivo - Posizione - funzionalità - pulizia Nel 2025 pagare per usare l’ascensore è ridicolo
• Antonio (7/5): - Non era nei nostri cannoni, in quanto come visto in foto sembrava un mini appartamento ma abbiamo trovato camere con doccia fuori la stanza all interno di un corridoio a parte ... Il bagno faceva puzza di urina
• Soukaina (8/5): -
• Victor (1/5): Bad -
• Aline (9/5): i had a very nice stay - all was clean and safe! would stay again! - very clean, location perfect, customer service very good and friendly, all needed was available in the room, wifi very good nothing, all was good
• Blake (8/5): Very good -
• Spielman (9/5): Superb -
• Diana (8/5): Very good -
• Orrell (10/5): Exceptional - There was a rail strike in Naples, so we had to make a reservation here at the last minute (same day) and we are SO glad that we did!! We are in our 60's, so staying in a hostel is NOT on our list. However, this really is not like a hostel. Yes, there is no staff and you'll need codes to get into the building and into the room, but they communicate VERY well to ensure all goes smoothly. Granted, the room is small and you need to sleep in bunkbeds, but don't let that deter you. The room is spotless, we had a private bath, the A/C worked well and it was VERY quiet. In addition, the location is phenomenal as you can walk to the Beverello ferry dock is just a few minutes and the Municipio Metro station is right around the corner. If we return to Naples we will definitely stay here again!
• Gianluca (10/5): Exceptional -
• Hiromu (2/5): Very poor -
• Christ (10/5): Exceptional -
• Lauren (9/5): Superb - Awesome location which is walking distance to all the main areas of Naples. Quiet hostel with clean and modern facility. Comfortable beds and AC. Don’t expect to do cooking here as only a microwave, go enjoy all the great food of Naples instead. No blankets and only a sheet provided for the beds.
• Elena (9/5): Nice stay - Power sockets were placed perfectly around the room. Double curtains, large and comfy bed, big shower. Even if it is really small it is designed very smart and congrats to the interior designer cause the color choice was just on point. Hair dryer blows hard which I loved. Extremely clean room from sheets to the bathroom. Everyday cleaning included in the price. The building in marble with free elevator (propriety is on 2nd level) Convenient location Unluckly the first morning the cleaning lady got into the room at 10am while we were still laying on the bed and it was really a bad situation to be in. Nothing like that never happened to me and I hope it wont ever happen because it was very embarassing. I was waiting for the ower to have a special eye considering the case but did nothing than insist on recieving the city tax from the first day of our arrival which I didnt like of her at all. The toilet seat is made up of plastric which means that it moves and can happen to broke it or fall on a side. Add a do not disturb sign in the room so people are free to hang it out just in case and avoid problems 😉
• Maria (10/5): Exceptional -
• Mia (8/5): Very good - Bathroom was so small
• Matteo (7/5): Good - Close to the harbour The room was boiling hot and the air conditioning did not work.
• Anika (8/5): Very good - Good AC. Good wifi. Good location. Cleaning lady was prompt at cleaning room at 10am every morning but sometimes doesn’t knock and would just open the door. But she was very lovely.
• Alison (9/5): Technological Hostel Near the Port - We were travelling as a group of friends and it was ideal for us. The location was very convenient for the port and a short walk to the city. The room was very clean, the beds were comfortable and the host was very responsive via messages and helpful. The rooms could have been a bit more colourful.
• Izabela (7/5): Good -
• Plawustiak (9/5): Superb -
• Itay (8/5): Very good -
• Jakub (10/5): Exceptional - Good localization, very kind personel, nice price and very comfortable place. I can kindly reccomend this place.
• Wilson (8/5): Great location, good if you're on a budget - The location was perfect, right near Via Toledo and within walking distance for a lot of the places we wanted to visit, and there were also multiple bus stops and Metro stations close by too. The room was very clean and was cleaned everyday, the WiFi was very good, the beds were relatively comfortable. The manager of the hotel was very helpful and sent us all the details we needed to get into the hotel and our room prior to our arrival, as well as a long guide to Naples, including recommendations of things to do and places to eat nearby. She also allowed us to leave our bags at the hotel after checking out, which was great as we were able to spend our last day in Naples without having to carry our bags around before we headed back to the airport in the evening. It was also very easy to get to and from the airport - we took a bus that lasted about 30 minutes and the bus stop was only about a 5 minute walk from the hotel, which was very convenient. We were only given one set of towels for our 4 night stay - it would have been nice to have clean towels everyday or every other day. The room was very small so it got quite stuffy, especially at night. There was also an unpleasant smell often in the evenings, though we aren't sure where this came from. The bathroom was very small and everytime after showering the whole bathroom would be flooded and water would pool around the toilet, which made it uncomfortable to use the bathroom until it would be cleaned the next day.
• Andreas (10/5): Very clean hotel near harbour - Close to harbour. Very clean. Roberta the host was very kind. Nothing.
• Svetlana (10/5): Exceptional - Perfect location, nice and clean place. Very satisfied and recommend to all my friends when visiting Nappies. Roberta is so careful and helpful. Although we didn’t met she was all the time caring about how is our staying. Thank you so much.
• Katarina (10/5): Perfect location - The room was clean with a comfortable bed. No noise from the outside during the night. Perfect location for visiting the city center and for a day trip to the islands. The bus from the airport has a stop nearby.
• Valeriia (9/5): Great accomodation in Naples - Smart Rooms Naples offers an unbeatable location and impeccably clean facilities. The hotel's prime position makes it ideal for exploring the vibrant city. The rooms are modern and well-maintained, providing a comfortable stay. I highly recommend Smart Rooms Naples, especially for group travelers looking for a convenient and pleasant accommodation experience.
• Dipesh (7/5): Good -
• Vercammen (9/5): Fantastic stay, very inviting host! - Roberta is great, although we didn't meet in person, she was very lovely via messages. The location was great. We were here with a family of 4 (children 8 and 13) and had a great stay. The outside bathroom and shower (both private and only for us) was not a problem for us and were cleaned daily. The room had 2 bunker beds and they were very comfortable. We enjoyed our stay a lot. Nothing, we do have some suggestions. - A working small fridge in the bedroom would be nice. Te one in the kitchen didn't seem to work and I would rather have a private one. - some cutlery and plates to eat in the lounge, we were here for 7 days and 8 nights, we didn't want to eat outside everyday. For us it was no problem, we bought some plastic plates and cutlery, but it would have been nice to have.
• Han (9/5): Superb -
• Tetiana (8/5): Very good - Good place to stay, near to the city center, there were few supermakets over there. Clean bed linen, towels, a soap in the bathroom (to wash hands, bodyand hair), hot water in the shower. There is a microvawe in the kitchen. It was pretty warm in our apartment, so it was cozy. The room clearing was everyday. There are no frigde and kettle in the kitchen, and the mosquito net over the window in our room was missing, so there were some insects inside all the time when we try to open the window. The steet ouside our window was quite noisy.
• Ian (10/5): Exceptional - Great place, clean, fantastic shower, quiet and close to everything. Host Roberta is incredibly helpful.
• Gradimir (10/5): Exceptional -
• Marija (10/5): Exceptional - Best place to stay in Naples
• Omar (10/5): Amazing clean central hotel with excellent team - One of the best hotels in Naples. The experience of self check in was amazing, they sent me a tips for a visit in Napoles, speed response on any question, accepted to check out early after long flight distance. Very clean and perfect location. Thank you for all team Nothing they are perfect!
• Nigel (1/5): Disappointing. - My second room had a better bed. I went to Smart Hotels to start with and not Smart Rooms, both are around the docks area - that was frustrating as I'd meant to book Smart Hotels on a recommendation. My first room had bunk beds when I'd ordered a twin and if I recollect none of the pictures showed bunk beds and it smelt very strongly of sewers, to the extent that I asked for a change. At this point they were very hospitable and without any argument or delay they switched my room to a much nicer double. I was disappointed that I couldn't get any hot water. I should've complained but I didn't as I was only there two nights and I thought I'd tuff it out or it may be a temporary issue that would be fixed at some point. Unfortunately it wasn't and I didn't want to waste my time on it. I went back to Booking.com when I got home but they were worse than useless so I simply won't use either again.
• Sharon (8/5): Very good -
• Hiu (9/5): Superb -
• Christian (8/5): Very good -
• Rivka (9/5): Superb - Excellent and convenient location, located near public transportation, bars nearb 😃👌🏾 The staff were lovely, Roberta answered all my questions and more The doorman at the entrance was also charming and welcoming. The only thing that bothered us Since we stayed 7 nights, the sheets were not changed. Besides, the room was clean, the showers and towels 👌🏾
• Arevadze (10/5): Exceptional -
• Georgina (7/5): Perfect location. Basic but functional. I would stay again if I had to use the ferry port. - Great location. Perfect for catching the ferry. Late check in after a flight was great. We were able to leave our bags for a few hours which helped us a lot. The top bunk is very high. We couldn’t work the air con. Our fault - the window was open. No response to our late night message about air con (I understand why) but it meant we had an uncomfortable night. I fully accept that this was because we had a late check in and had a window open. More communication for late night check ins would have solved the problem.
• Alaa (8/5): Very good -
• Janis (8/5): A very central location at fair price - A great location and clean room at very reasonable rates. This is a hostel type of apartment, but we had a private ensuite.
• Ahmed (8/5): Fair enough - Comfortable beds Good location External bathroom You can hear every step outside your room.
• Antoine (10/5): Exceptional -
• Di (5/5): Ok for a night. Rooms need proper cleaning. - Easy communication before arrival. Great location. Nice common room area. The room was unfortunately not clean, there was a lot of hair on the floor at arrival.
• Lucas (8/5): Very good -
• Abdullah (8/5): Very good -
• Kumiko (9/5): Fantastic! - Very strategic position, close to the metro station "municipio". Very clean and cozy room. The bathroom is not inside the room, but reserved for us and there are 2 shower rooms.

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