The Londoner Hotel
Location: Estrada do Istmo. s/n, Cotai, Macau SAR, P.R. China The Londoner Macao, Macau, mo
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
The Londoner Macao offers a range of luxurious amenities including an outdoor swimming pool, fitness center, and a stylish restaurant and bar. Guests can enjoy top-notch services such as an ATM, concierge service, and 24-hour front desk assistance.
Elegant Accommodation
Experience comfort and elegance in the air-conditioned rooms at The Londoner Macao. Each room is equipped with modern facilities like a flat-screen TV, minibar, and a private bathroom with a bidet. The hotel ensures a relaxing stay with plush bed linen and soft towels provided in every room.
Convenient Location
Situated near popular attractions like the Museum of Taipa and Coloane History, and Macau Tower Convention & Entertainment Centre, The Londoner Macao offers easy access to key landmarks. With the Macau International Airport just 3 km away, guests can enjoy a seamless travel experience.
Ready to experience luxury and convenience at The Londoner Macao? Book your stay now for an unforgettable experience.
Important Information
Please note that hotel will charge the payment in hotel local currency (Macau Pataca) upon arrival with exchanged rate determined by hotel.
All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.
The same physical credit card used for booking must be present by the cardholder at the time of check-in for verification/payment.
The Hotel does not accept third-party payment unless a payment authorization form together with front and back copies of the credit card, and photo ID/passport of the credit card holder are all submitted to the hotel 7 days before the arrival date. Please contact the hotel directly for further information and assistance.
If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Heated pool
- Adult only
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Covered parking
- Secured parking
- Free bus station shuttle
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Windsor Suite King with all-day access to "The Residence” for 2 people
The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as executive lounge access. The unit has 1 bed.
Complimentary all-day access for two to the exclusive club for The Londoner Hotel – The Residence – with the following privileges:
- International buffet breakfast including made-to-order dishes
- Afternoon tea
- All-day snacks
- Drinks and evening cocktails
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Air purifiers
- Free gym access
- Private check-in and check-out in the executive lounge
- Concierge services
-
Louis Suite with all-day access to "The Residence" for 2 people
This suite's standout feature is the hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as executive lounge access. The unit has 1 bed.
Complimentary all-day access for two to the exclusive club for The Londoner Hotel – The Residence – with the following privileges:
- International buffet breakfast including made-to-order dishes
- Afternoon tea
- All-day snacks
- Drinks and evening cocktails
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Air purifiers
- Free gym access
- Private check-in and check-out in the executive lounge
- Concierge services
-
Victoria Suite with all-day access to "The Residence" for 2 people
The hot tub is the standout feature of this suite. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Complimentary all-day access for two to the exclusive club for The Londoner Hotel – The Residence – with the following privileges:
- International buffet breakfast including made-to-order dishes
- Afternoon tea
- All-day snacks
- Drinks and evening cocktails
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Air purifiers
- Free gym access
- Private check-in and check-out in the executive lounge
- Concierge services
Guest Reviews
- Shaun (10/5): -
- Henry (10/5): -
- Tien-Yi (10/5): -
- Yuyen vanessa (10/5): -
- SANAE (10/5): -
- Michael (9/5): The staff was extremely helpful and friendly. If you don’t mind spending a few extra dollars it’s well worth it! - Conveniently located, clean and the staff was extremely helpful and friendly
- Yu (10/5): 物超所值 - 华庭的早餐、下午茶和酒吧太值了。
- Samir (9/5): Amazing luxury and service - The room. The residence. The service Macau has no culture or broadway like events or musicals
- yutzu (9/5): - 都不錯,第三次回來住了 毛巾有發現莫名毛髮...
- Hung Chen (10/5): -
- Richard (10/5): -
- Aleksandr (10/5): Ок - Ок Ок
- Gary (10/5): -
- Kyuyong (10/5): 런더너 마카오 - 객실 너무 깨끗하고 정비도 잘 되어 있고 무엇보다 직원분들이 다 너무 친절합니다. 전담 직원이 붙어서 카톡으로 바로 바로 연락이
되고 필요한 거 해결이 가능해서 너무 편하게 지내다 왔습니다.
Cindy has been amazing from check in to out. We had a such a great staying in Londoner. Thank you so much Cindy👍🏻 없습니다
- Andreas (10/5): - Top hotel!!! Food needs upgrade
- Rustam (10/5): -
- Nga Wun (9/5): 適合休閒放鬆的貴賓式酒店 - 房間很好,景觀開揚,配套齊備。酒店員工非常有禮及好心。 去了第二次,餐飲部分相較第一次遜色。
尤其是雞尾酒時段。
- Aliya (10/5): - Прекрасный отель! Чистота в номерах, сервис, завтраки, afternoon tea и evening cocktail, всё на высоком уровне!
- uny (9/5): 有包含早餐/下午茶/雞尾酒.....覺得餐點都蠻不錯 - 8/11住過...8/25又入住四夜...
- YUTZU (9/5): 從訂房到入住,感受都不錯,冷氣蠻強,下次去一定要帶外套..(期待再到倫敦人) - 很早的班機,提早到飯店,先提早給我們房先休息
覺得很好
有客服用whatsapp聯繫,有什麼問題直接傳訊息詢問之後很快就可以得到回覆。房間服務也很快地解決。
早餐.下午茶也很滿意,在酒店都可以不用擔心飲食
部分…. 房間遙控器不是那麼靈敏,不好使用
泳池沒有專業可以直道游泳的部分
- Billy (9/5): 到澳門旅遊,一定會再次入住。 - 1)Adraina及團隊非常貼心安排我們的房間。
2) 早上的自助餐非常豐富,品質非常優秀,而且有充裕的時間享用。 無線翡翠台及J2台在第二晚不能看到,希望有所改善。
- YUYEN (10/5): -
- Shaun (10/5): - Service outstanding and great food and general experience at The Residence
- Wai Ngar Cherry (10/5): -
- Sk (10/5): A Great hospitality hotel to stay in Londoner way - The guest relations super good
Food and beverage excellent
Room very comfortable Nothing
- Ka (10/5): Exceptional - Exceptional service!
- Sim (10/5): Proud to stay in such immaculate top notch hotel - I like the dedicated team attending to me from the moment I book my room to the day I depart the hotel.
Excellent service and I hope to stay the next time I am in Macau Lighting can be brighter however it must be the concept so there’s nothing I don’t like about the hotel.
- Fauziah (10/5): Could have been 100 percent perfect - Everything from pre check in service to hotel service to customer service, amenities, buffet breakfast, tea time, cocktail time,room facilities, late check out till 3pm, limousine ride to airport Only one. One finger food during tea time was wrongly tagged. It contained ham and the tag displayed written as containing salmon. I only eat seafood. Felt very disappointed this happened.
- Jia (8/5): Very good - Recommended by a close friend. I will have to say that whoever designed the service procedure is a genius.
Thanks to the F&B dept for the birthday cake for my mother. It was truly thoughtful. The service was somehow provided in a unique style.
Make sure you are aware of all the services they ought to provide. Otherwise, you might miss out on certain services.
- Hong (10/5): Exceptional -
- Yongli (10/5): Exceptional -
- Madeleine (10/5): A must try luxury hotel in Macau - Super Delectable yummiest foods , no matter in residence court or cocktail bar. Greenery
- Grace (9/5): Wonderful for our short stay - The staff was absolutely astonishing! They are so polite and pleasant. From door staff to check in staff to the very well dressed lift lobby personnel, they really aim to provide a good service. Our housekeeping lady was professional and gave us an accurate time as to when we can return to our rooms to refresh ourselves.
Casino staff, of course, are very happy to greet us! It is a bit hard to control the lighting in our rooms. Master switches are only on one side of the bed or at the door. Bathroom lighting is difficult to master as there are buttons for mood lighting and general lighting. Reading lights above the bed are also a bit confusing.
- Myagmarjav (10/5): Exceptional -
- Nigmet (10/5): Exceptional -
- Robert (9/5): Superb -
- Wen (10/5): Exceptional -
- Peng (8/5): Very good -
- Fei (10/5): A very pleasure trip. The staff of the hotel is very nice and friendly. -
- Ms (10/5): Super B Service and Professional Staff, Upgrade my Staying. - The service is super B, they upgrade me from normal suite to 2 rooms with breakfast for 4 adults 2 kids.
Celebrating birthday, the staff purposely come to decorate our room. Breakfast until 1pm. Only stay in this hotel I got experience to have late breakfast. So O dont have to wake up so early to enjoy breakfast. NONE
- Marilyn (9/5): Superb - Service was great from moment of stepping foot in Macau, got picked up with car and whisked to room. Celebrated my birthday there, delicious mango cake sent to room. And food quality was excellent at tea break, cocktails and breakfast. It’s an experience, but everything is like a show. It gets a bit much (too rich?) sometimes - too in your face luxe- so one day is enough.
- Julie (10/5): Exceptional -
- Behzad (10/5): Exceptional -
- Talal (10/5): Great experience ever - The staffs were extremely friendly.. The style and decoration were beyond imagination. Nothing
- Talal (10/5): Great experience ever - Everything Unfortunately no indoor pool
- Boon (10/5): Enjoyable - Service None
- Amy (10/5): Exceptional -
- Tan (10/5): Keep up the excellent service! - The opulence of the whole place was stunning. Your wonderful staff at Guest Services and at the Residence restaurant were all so sincere and helpful. They have to tolerate the rudeness of some of the Chinese guests from Mainland China who were unappreciative and rough on them.
Housekeeping staff were also very helpful and efficient. They served from the heart with a genuine smile. Well done! The rude Chinese guests who wore bathrobes with boxer shorts inside to dine at the Residence during breakfast were a big shame! There MUST be a minimum dress code for that grand restaurant. Please DO NOT allow their rudeness to ruin the beauty of your establishment. There should be nothing less than Smart Casual attire with long pants and no flip flops.
- Boon (10/5): Exceptional -
- Alfred (10/5): Exceptional - A working example of a best service oriented hotel in the Region with the best service and management team I have ever experienced in the past 30 years.
- Henry (10/5): Exceptional -
- Qi (10/5): Perfect staying! - Everything is perfect, clean and comfortable room, delicious and delicate food and beverage, hospitable staff. Special thanks to Eva and Vangen Qi, who arranged car services for us. Definitely will stay in Londoner again. None.
- Jensen (10/5): Exceptional -
- Chi (10/5): The best experience ever. - Super F&B ever~ Nothing
Photos