Arcoleo Prestige By Dimorra

Location: 37 Via Giorgio Arcoleo, Naples, it

Star Rating: 7.8 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Express check-in
• Free wired internet
• Internet access
• Covered parking
• Garage
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Triple Room with Sea View

  The triple room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Deluxe Double Room with Sea View

  The double room features air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Deluxe Double Room with Side Sea View

  The double room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• Szandra (7/5): -
• Chiara (6/5): Soggiorno accettabile, ma non dal tutto soddisfacente. Peccato! - La camera è spaziosa, pulita e abbastanza accogliente . Lo staff non presente in struttura si è dimostrato comunque disponibile. Molta confusione dovuta alla strada principale , inoltre per 2 delle 3 notti che siamo stati lì ci sono stati parecchi rumori provenienti probabilmente da appartamenti confinanti alla nostra camera, che sono andati avanti fino a tarda sera ( urla e musica alta ). Abbiamo segnalato il problema ai proprietari ma sfortunatamente non è stato risolto dal tutto, per questo motivo abbiamo dormito non dal tutto bene. La rete wi-fi è veramente lenta e non si ha tanto campo per le chiamate, se non in bagno o fuori dal balcone. Questa cosa ci ha dato forte disagio. Il sistema automatico tramite codice sblocco/ blocco per entrare nella struttura principale e poi successivamente nella camera assegnata, non è stato per nulla semplice , soprattutto all’inizio. Ho dovuto contattare lo staff per farmi aiutare perché le istruzioni non era per nulla chiare.
• jacopo (8/5): Struttura in una posizione comoda, camera pulita e accogliente. Staff attento alle esigenze del cliente, consigliata! - La sua posizione in primis La poca insonorizzazione
• Antonio (6/5): -
• Khomich (9/5): -
• VERDUCI Thérèse (10/5): - Proche de tout Magnifique emplacement Système pour ouvrir la porte heureusement par téléphone le problème c'est résolu
• Chiara (7/5): - Camera ampia e pulita Serratura della porta della stanza rotta
• Lars (7/5): Für einen kurzen Aufenthalt war es okay, gute Lage, zweckmäßig eingerichtet, für einen längeren Aufenthalt fehlt es an K - Die Lage ist zentral und durch die öffentlichen Verkehrsmittel gut angebunden. Die Straße vor dem Haus ist stark befahren aber die Balkontür ist gut isoliert. Die Wände sind dünn und hellhörig aber wir hatten nur eine Nacht direkte Nachbarn. ;-) Wenn man die Eingabe und das Öffnen der vier verschiedenen Türen erstmal verstanden hat, dann ist es es eigentlich ganz unkompliziert.
• Merlin (8/5): Very comfortable flat near the seaside in the heart of Naples. - Very convenient location, with good public transport links (bus stop very near). Very clean and comfortable room, excellent wifi. There was a small fridge in the room, and also access to a shared kitchen with a fridge/freezer and cooking facilities, so self-catering is possible. There was air conditioning in the room, and a balcony with a view of the sea. The host messaged me to check everything was OK and responded relatively quickly when there was any issue. There was a small beach within walking distance - the sea was warm and beautiful. Checking in with the door opening app was a bit stressful - although I watched the video before, the app didn't work on my phone. I had to log in with my laptop and then key in the "code" option which worked. It would have been good for the video to mention this. The street outside was a bit noisy with traffic but this was OK when closing the windows and shutters. On my last day, the catch on the front door wouldn't open when I pressed the button. I was lucky that another resident came and was able to let me out, by pressing a switch which I would not have known about. Again it would be good to inform guests on other options for letting themselves in or out, when the main method doesn't work. ON a couple of days the cleaner left my room door unlocked.
• Elisabetta (10/5): Eccezionale - Posizione ottima, vista spettacolare. Ariosa, spaziosa. Letto comodissimo. Pulita. Tutto perfetto.
• Katarzyna (8/5): -
• Tomasz (9/5): Nice place where we may come back. - Nice apartment in old building with high ceiling. Quite nice space, not claustrophobic, with small space for eat or work. Comfortable bed. Access to door was bit tricky but not difficult, could be improved in future. Nice location, close attractions and to bus stop. Poor network. I was able to connect to wi-fi but there was no network. Could not download any mail or web page. Without roaming data my vacation could change to nightmare. Nice kitchen but not enough number of forks, spoons, knives, plates, food preparation utensils. Not enough place to dry dishes after hand washing. Missing dishwasher. Lot of noice from the crowded street, even with closed window. Can’t change location but windows noise resistance yes. The shower could be cleaned more thoroughly.
• Domenico (9/5): -
• francesca (3/5): - Non c'erano neppure le pile del telecomando. Le ho dovute acquistare io personalmente. Per aprire la porta non è stato semplice. Nonostante avessi seguito le istruzioni a video ci sono stati problemi. Inconcepibile che non ci sia una persona sul posto. Totalmente insoddisfatta
• luigi (6/5): -
• Dessislava (10/5): Exceptional -
• Renato (8/5): Great location, clean to standard, less hustling to open doors - Prominent area and sits in a wonderful 1800 building Electric door knobs, why not having keys for room and main door I can’t understand?!
• Vivian (9/5): Pleasant stay, helpful online staff, would stay there again! - Centrally located and comfortable. The way to get in and out of the property was a bit confusing to me.
• Veronica (1/5): Bad - The location I arrived in a semi-furnished apartment, with a cheap mattress. I slept very badly!! The noise from outside is terrible!! Soundproofing -zero!!! Old, wooden windows, hard to use!! Unsightly!! Broken towel rack! Cold!!! Heating with a stove!!! Dangerous! I never left it open when I went out.. What was most disturbing was the attitude of the owner who lied about how I left the apartment!! Although I handed it over to the housekeeper, with the TV turned on to a music program, I received a photo after a while, that I had broken it and they request 150eur for it!! He probably intended to buy a new one and used a fake photo, with a TV with a broken screen.. Very ugly!!! I do not recommend such people!! An unpleasant experience!
• David (10/5): Exceptional -
• Graal (9/5): Superb - Great location, really nice appartment, very clean and the host is responsive. Beautiful view through the window directly to the sea, close to bus and metro stations. Only thing I can think of, is that is right on top of a bussy street, so it get pretty loud in the morning.
• Dean (8/5): Very good -
• Gaetano (10/5): Beautiful Place Beautiful city - Beautiful Place apartment was Great view was amazing will definitely be Back
• Luis (1/5): I would never stay here again, even if they stay was free of charge! - The only thing we liked about Prestige by Arcoleo was the partial water view from our balcony. The lack of cleanliness and rudeness of the cleaning staff. We literally had to beg to get our room cleaned. The kitchen was disgustingly dirty with overflowing trash everywhere. Also, there were 6 adults and one child (my daughter) and no where near enough utensils (only two forks!) and only two pans for all of use to use. They didn’t even supply the kitchen with dish towels! And kitchen chairs? I was harassed by the guy in room #2 because he demanded that I give the chair I was sitting in to his partner. He started to yell at me and call me names. I called Demorra’s office and they did absolutely NOTHING about the man harassing me. As a matter of fact, when the employee called me back, Elma, all she did was complain that I was using the last two shelves of the fridge and that the cleaning service called to complain that we wanted our room cleaned. Basically Elma completely avoided subject at hand and wanted to talk about unrelated issues. The cleaning staff down right refused to clean our room and we were there for an entire month! I used a small portion of the refrigerator and was very respectful and left plenty of room for others. The use of refrigerator was used my my harasser to change subject and revert the the attention off of him. Everything about our stay was real disappointment!
• Curran (9/5): Superb -
• Heidi (7/5): Good -
• Ana (9/5): Perfect location, great kitchen, very clean and comfortable, secure protection by locking sustems - Old style, clean, comfortable even umbrella was there, also the coffee 😊 Bad internet connection
• Ben (8/5): Very good -
• Erica (7/5): Cool building and great city - We loved where the apartment was located. You could see the sea from the balcony. It was an older building which was awesome. It is a room within an apartment that has been turned into three separate rooms. Bathroom and beds were good. Had a tv and good internet. They didn’t give us enough towels or toilet paper. We also had two small garbage cans for three days…that was not enough. There was no microwave to warm up the food. The two outside doors are fine to get through. The top two doors into the apartment and room were difficult to navigate. Someone has walked into our room because it didn’t lock. It was a little difficult to navigate. As you turn it you’re also hitting the buttons so it’s a little annoying. Also, you can hear the people in the other rooms.
• K (7/5): Clean and comfortable! Read the directions! - The property was sparkling clean! The bed was comfortable and the water pressure was very good. The staff provided information ahead of time such as a video on how to unlock the doors and that the baggage storage is off site. There are no staff on the premises, unless you happen to see the cleaning staff. I did have a little trouble with the lock but the staff was responsive to the message and was able to fix the issue. There is a little kitchen with laundry. I did not need to use it though. I did have a view to the ocean, as the large window looked down the street. Room 3. There is no staff on the premises. Be mindful that check in is no earlier than 3 pm. Be aware that baggage storage is off site at a self service bag storage unit a short walk from either the Toledo or Municipio metro stops. I arrived early and had not understood WHERE the bag storage was so I had to wait with my bags for an hour and a half. I could have stowed my bag and explored Naples. Anyway it all worked out.
• Rolf (8/5): Very good -
• Sofía (10/5): Exceptional - There was no breakfast included. I really liked it. The view was amazing and the area was good to walk and get to know Naples. I would recommend this space to anyone wanting to get to know Naples and have a nice view near the beach. The door is a little difficult to manage.
• Владислава (1/5): Don’t recommend - Terrible soundproofing. If you want to sleep at night, then this option won’t suit you. There is a road under the window, and cars and mopeds drive around the clock. You can also hear all the sounds from the next bathroom there is just a partition, it seems to be made of cardboard. The neighbor was drying his hair at two in the morning, swimming and it was very noisy. Just a completely inconvenient door lock system.
• Irida (10/5): Exceptional -
• Hammami (5/5): Passable overall experience - location is good, close from a small beach. restaurants and bars around. access to some close bus. The property is actually a room in a shared apartment. No much facilities in the room, no closet btw. The isolation is very poor, you can hear all the other rooms talks and the loud street outside. so no much chance to sleep 😫. cleaning ladies are so loud too 🤭 but friendly.
• Faris (7/5): Good -
• Maria (9/5): Superb - Great location, very clean. The wall between our bathroom and the next one is so thin that we could hear every single noise, even at night. The code system is a bit annoying
• Paolo (6/5): overall good - central position close to city centre cleaning lady in the morning was very noisy, she was talking all time on phone and very loud. door locking system was not very user friendly.
• Miodrag (10/5): Exceptional -
• Ania (8/5): Really nice place, perfect location. Apartment had everything I needed. Clean and cozy. -
• Hamza (8/5): Very good -
• Mauro (8/5): Very good - Position close to Castel dell'Ovo and lungomare No metro. Virtual key not working properly.
• Anonymous (6/5): Pleasant - position 1) very bad acoustic isolation 2) misleading and complicate instruction to open the door 3) very long and annoying way to open the door
• Embla (9/5): Superb - Clean and stylish room with ocean view The AC didn’t turn off.
• Горлова (10/5): Thanks for the nice holidays in Naples! - very nice clean accommodation, located next to the beach it’s impossible to pay when you arrive as it was claimed in the booking

Photos