MADAMA GUEST HOUSE

Location: 20 Via Fiume 1 piano, Florence, it

Star Rating: 8.3 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Internet access
• Covered parking

Rooms Available

• Economy Double Room

  1 Queen Bed

  248 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 24-inch flat-screen TV with digital channels

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, shower, a hair dryer, and a bidet

  Practical - Desk

  Comfort - Fresh towels (on request), air conditioning, and heating

  Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Heating
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Private bathroom (not in room)
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)

• Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room has air conditioning, a wardrobe, a TV and a balcony. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Double Room with Private External Bathroom

  The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a balcony, this double room also provides an electric kettle, a tiled floor and a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• shiyun (10/5): - 酒店地理位置非常好，离火车站很近，办入住时热情的介绍了周边的景点，还特意给了份地图标注出来，景点都在附近出行很方便。酒店所处的这座古典建筑充满着魅力，石砌外墙、复古木门廊、超有仪式感的手动电梯、老式高窗花砖，屋内的设施还不错，就是电源插座比较少，有新旧不同版本，虽然有烧水壶但容易跳闸。喜爱复古建筑的还是很推荐的，这次的入住体验整体令人满意！
• Xenia (8/5): -
• Antonio (8/5): -
• Don Arthuro (5/5): Verkehrsgünstige Unterkunft für einen kurzen Städtetrip - das Frühstück war sehr gut. Der reservierte Parkplatz im Hof war sehr hilfreich. Das Personal war sehr aufmerksam. Es war sehr laut. Die Wände des Zimmers waren renovierungsbedürftig. Das gleiche gilt auch für die Möbel.
• Beatriz Amelia (10/5): Excelente - Todo. La habitación, la ubicación, el trato del empleado. No tengo nada para decir
• Alain (9/5): -
• Marianna (9/5): - We picked it for the location (very near the train station), but also loved that it was a historic building. The room had a lot of character, and it was really enjoyable to stay there. We booked with breakfast, and it had a very nice selection of foods, including a wide variety of pastries, yogurt and toppings, breads, and eggs/bacon. The shower was a little bit small; we are 6' and 5'9" in height.
• Sian Eirian (9/5): Good location for train station - Great location for Florence Santa Maria Train Station Pleasant and professional manager, comfortable mattress, clean and well presented. We received a room with bathroom, an upgrade to the one booked I believe. Shower pressure was low Coffee satchets would have been good to have
• Justin (8/5): - The location is great. Right by the train station. The door rubbed on the floor. The outlet by the bed wouldn't stay in, causing out items to not charge. A tile on the floor is loose. The hallway smells like Jell-O. The restroom smelled like sewer gas.
• Laura (5/5): -
• Olga (9/5): Хороший гостевой дом - Гостевой дом находится рядом с железнодорожным вокзалом, что очень удобно для поездок. В то же время до центра Флоренции недалеко, в пешей доступности. Номер просторный, есть подставка под большой чемодан, шкаф, стол, небольшой холодильник, чайник, также розетки рядом с кроватью. Кровать широкая, удобная. В целом очень довольны объектом размещения. Пришлось чайник разогревать на тумбочке около кровати, так как не подошла вилка к розетке около стола. С тяжёлым чемоданом сложно преодолеть довольно высокую лестницу до нулевого этажа. Выше можно воспользоваться лифтом.
• Jô rosai (10/5): -
• Kristin (5/5): Basic room was fine, but not if you're a light sleeper - Location was convenient Very noisy. Pricey for the basic room and noisy area. Accidently left my dress in the closet, and when I emailed them later that day after leaving, knowing I would be back in a few days to retrieve it, no real effort to help me out. Accidently paid for a breakfast but knew I couldn't use it (flight was at 0655), and no offer for a refund.
• Khudusoy (10/5): -
• Nina1307 (3/5): Disappointed because I was expecting a quiet room where you could rest and sleep. - The location was great, 10 minutes walk from the city center. Friendly staff. The windows were not soundproofed. All the rooms faced a very busy street, so the noise from the traffic was transmitted into the room. The noise was constant even at night, so it was impossible to sleep even with earplugs. Unfortunately, there is no insulation between the rooms either, and you can hear everything from the hallway and other rooms. The hotel urgently needs to install soundproof windows. Stone floors without carpets, it is essential to bring slippers.
• Elena (9/5): - Very nice front desk people! Clean space, had everything we needed
• Mia (8/5): Suprnöjda - Bra läge - nära stationen Frukost långt över förväntan Vattenkokare/ kaffe på rummet Trevlig personal
• Luisa (10/5): Maravillosa - El alojamiento es muy cerca de la estación de tren, tranvía y de todos los lugares para visitar en Florencia. La habitación es amplia, cómoda y las personas muy calidad y amables. El desayuno es delicioso. N/A
• Andriy (8/5): -
• Marialucia (8/5): - Posizione
• Lucia (10/5): Todo perfecto. - El espacio, la limpieza, la ubicación.
• Nicole (10/5): -
• Gohar (10/5): -
• Marjeta (8/5): - Velika soba, čista, svetla. Dober zajtrk. Okna slabo tesnijo hrup iz ceste.
• Luisina (10/5): - La atención y la limpieza
• David (6/5): - L'emplacement est bien, à côté de tout L'hôtel est très bruyant ,double vitrage très fin. Aucune isolation, on entend les voisins de chambre .
• Jonathan (10/5): -
• Valentina (8/5): - Top Lage & Bett war sehr bequem etwas hellhörig, musste mit Oropax schlafen
• Leyla (9/5): Razı qaldım ümumilikdə - Hər yerə yaxın, təmiz şirin otaqdır.Və lazım olan kettle, çay kofe hər şey var. Otaqda şəpiyin olmamasını, yerin kafel olmasını
• Micol (8/5): -
• Selcen (10/5): Excellent - The hospitality was perfect
• Ching-Yun (10/5): The location is extremely well. The service is fantastic. They even upgrade the room for us for free. Provided free lugg -
• jeannethe (1/5): -
• Ormond (8/5): - I loved the location, the room was also very good, and the staff was also kind I didn’t like was that the room was very bright, and the curtains didn’t block the light well, but it was fine. The breakfast disappointed us, we were expecting more.
• Monica (9/5): - El desayuno era muy completo y todo rico. La cama muy grande y la habitación muy amplia. Las ventanas son antiguas y se escucha el ruido de la calle, hace un poco de frío por este mismo hecho.
• Ζωη (10/5): -
• Gretel (9/5): -
• Klara (10/5): -
• Cornelia (9/5): - Die zentrale Lage war super. Das Personal hat uns tolle Tipps gegeben und war sehr freundlich. Das Parken war für Florentiner Verhältnisse perfekt! Wir kommen gerne einmal wieder 😀
• Perazzelli (8/5): Ottimo alloggio in posizione vicino il centro e la stazione dei treni - La posizione, i servizi offerti, il personale, la stanza in generale Si sentivano un po' di rumori ma nulla di eccessivo
• Kinga (10/5): -
• Roberta (10/5): Ottima struttura - Lo staff è gentilissimo, la struttura pulita e accogliente, il posto centralissimo
• Myrea (8/5): -
• Marta (10/5): -
• CB (10/5): Uygun fiyat konforlu zaman - Beklentimin çok üzerinde bir yerdi. Tren ile gelirseniz çok yakın, merkeze çok yakın. Şehrin nabzını hissedebiliyorsunuz ve en mutlu olduğum şey sabah ayrılırken biz teklif etmeden bavullarımız için emanet yerlerinin olduğunu söylemeleri. Akşam gidip teslim aldık ve herhangi bir ücret talep etmediler.
• filippini (8/5): - Comoda alla stazione e al centro. Ottima colazione. Letto molto comodo anche se un pò triste ( le gambe di plastica in vista sminuivano la bellezza della camera). Ci tornerò sicuramente Si può curare un pò di più l'aspetto del letto. Il bagno un pò vecchiotto ma pulito
• Massimo (8/5): -
• Miryam (8/5): -
• Alessia (9/5): - Accoglienza Scarico doccia non funzionante
• Ayşe Dila (8/5): -
• Marcelo (10/5): -
• eduardo (8/5): - El hotel está muy centrico,cerca de la estacion de tren el tranvía y el casco antiguo El ruido del piso de arriba y de la calle
• Monica (8/5): -
• CARLO (8/5): -
• Chiara (10/5): -
• I Ting (6/5): - 地點離鬧區近走路可到達，早餐特製咖啡好喝 房間老舊聲音多，單人床偏小，窗戶緊鄰馬路車聲來往多，廁所很舊，淋浴間會積水，車不好出入
• Gallone (2/5): -
• Simonetti (8/5): Consigliato - Personale molto gentile e disponibile, posizione ottima Zona un po’ rumorosa
• Saniye Alize (10/5): -
• URSO (10/5): Impecable - Lugar limpio, cama comoda, ducha caliente. Muy cerca de la estacion y del centro, el check in fue sencillo y el personal muy amable. Volveria sin dudas, la relacion precio calidad es excelente. No habia shampoo y acondicionador, es lo unico que faltaba. Igual no esta grave.
• VALERIO (10/5): -
• Simona (7/5): -
• Meschiari (10/5): -
• JULIANO BENVENUTO (6/5): Bom - A hospedagem é parte integrante do hotel Vecchio Palazzo, porém fica num edifício anexo. Cheiro muito forte e impregnado de cigarro no quarto. Não deveria ser entregue uma acomodação assim. Só não pedi pra mudar porque era só 1 noite e só pra dormir.
• WANLUN (8/5): -
• Ekaterina (3/5): - Great location, friendly and helpful staff, and a decent breakfast with good cappuccino. Unfortunately, we found bed bugs in our bed at night. The hotel team tried their best to make up for it: we were immidiately relocated to a hotel in the same building and offered some extras. Even so, the situation was very uncomfortable. I hope the problem was resolved right away.
• Nutsubidze (8/5): -
• Megan (8/5): -
• Davide (10/5): - Posizione, praticità, stanza ok Quisquilia..... il sapone doccia è fissato in alto scomodo da prendere e non mi piaceva
• Sara (10/5): -
• Maria (9/5): -
• Oktay (7/5): Tesisin konumu güzel , çalışanlar yardımsever. Oda gayet temizdi. Odadaki ufak birkaç eksiklik dışında memnun kaldık , t - Çalışanlar yardımsever , konumu çok iyi, temiz . Kaldığımız oda güneş almıyordu , odada terlik olabilirdi bu çok ihtiyaç.
• Stefany (9/5): -
• Sara (10/5): - Comodissimo
• Ariel (10/5): -
• Mario (3/5): - Lo mejor la ubicación El alojamiento estaba sucio, sin limpiar y solo limpiaron un día de todos los que estuvimos de estancia
• Kai (8/5): - 早餐不错，服务很棒，位置非常方便。 隔音不太好。
• Kirsten (8/5): - Breakfast great. Location great as we had to be near the train station for early departure The bathroom in corridor (we were told) and dark entry
• Marta (8/5): Very central location - Spacious room, fitted with air conditioning. Smooth check/in and out experience. Very central location. Noisy location with some light seeping through the blinds at night.
• Sihong (8/5): - Other than the noise，everything was great: the location is excellent, the facilities are complete, the room is clean, and the staff are very friendly. It was quite noisy here — we could clearly hear other guests in the hallway, so whenever people came back late, we were woken up. Since the room faced the street, we could also hear passing cars and honking. Not suitable for light sleepers or anyone who needs a very quiet environment.
• Renzo (10/5): Recomendable, specially if you arrive or leave from train stataion - Next to train station Everything was fine, just some mosquitoes but that can happen anywhere
• Laury (7/5): - La chambre est confortable, grande bien décoré , la salle de bain fonctionnel, plutôt bien situé dans le centre. Le gros point noir malgré tout resté la fenêtre juste simple vitrage donnant sur la rue très très passante à toute heure même la nuit , et la porte d’entrée qui donne dans l’appartement où nous entendons tout les passage également des voisins , nous avons pas dormi de la nuit ! Dommage car tout était parfait pour passer une bonne nuit
• Giovana Sofia (10/5): - A estadia foi perfeita, no check-in o funcionário Sergey foi extremamente gentil. Adoramos tudo!! O wifi era um pouco ruim
• Fatma (10/5): - İtalyan kültürünü yansıtıyordu.merkezi bir konumda nezih temiz ve uygundu
• BARIS (8/5): -
• Jérémy (8/5): -
• Jivan (9/5): -
• Valentina (7/5): -
• PING KWAN (6/5): 位處一樓, 噪音嚴重, 但所在位置極佳 - 進入酒店後會經過一條裝修典雅的走廊, 彷彿置身藝術館之中。房間裝修也十分典雅,, 有一種古典美, 床褥大致好睡。酒店職員親切, 在寄存行李和CHECK IN時解說仔細及友善。酒店位置極佳, 鄰近佛羅倫斯火車站及巴士站, 前往市中心的景點也只須十多分鐘的步行時間 酒店的所有房問均位於一樓, 鄰近街道, 不單是車輛的聲音, 甚至連街上人說話的聲音也清楚聽到, 十分打擾入睡。窗簾只是一片簿紗, 根本遮擋不了陽光。洗手間久缺掛勾, 馬桶設計常令糞跡殘留, 花灑水壓太低, 而且溫度兩極, 未能調較至和暖的溫度。枕頭太軟, 欠承托力。電插頭的位置奇怪, 在床頭燈旁的插頭如接上電器便不能開關床頭燈。第一天空調還能運作, 但第二天卻未能運作
• Yeldar (10/5): Надо бы что нибудь придумать для входа с тяжелыми чемоданами - Персонал вежливый и гостеприимный. Локация, все в шаговой доступности.
• stefania (10/5): -
• María Laura (9/5): - Muy cómodas las habitaciones y buen aroma. Hermoso todo. Pava eléctrica y heladera.
• Gianmaria (4/5): -
• Albertina (10/5): - El personal de hotel muy amable, la habitación muy limpia y cómoda. A la vuelta de la estación de tren y a 10 minutos caminando del centro.
• LUCIANO (9/5): Scelta consigliatissima per chi vuole visitare Firenze. - Posizione strategica per chi arriva in treno, a 3 minuti dalla stazione di S. Maria Novella, con la possibilità di lasciare presso la struttura i bagagli se si arriva prima del check-in o si parte dopo il check-out. Posizione agevolissima per raggiungere a piedi tutto ciò che c'è da vedere a Firenze. Grande disponibilità e cordialità di tutto lo staff della struttura, Due suggerimenti: - qualche gancio attaccapanni a muro - un paio di reggivaligie per poter aprire i bagagli con maggiore comodità
• 雅云 (10/5): 房間相當舒適！ - 服務人員很熱情！ 推薦我們很多附近的好地方
• WAN SIN (8/5): Perfect place if you need to take tram T2 to florence airport. - Large rooms with large king bed. Rare in Italy. 2mins walk to Tram T2 for airport. Nothing
• Jacopo (9/5): -
• Stefano (9/5): Accoglienza e disponibilità top - Dovevo fare in check-in dalle ore 15.00, ma sono arrivato prima. La camera non era ancora disponibile, ma lo staff è stato gentilissimo: visto che avrei lavorato fino alle 1.30 della mattina mi hanno fatto registrare al momento, mi hanno preso i bagagli e mi hanno avvisato che la sera avrei trovato il portiere notturno che mi avrebbe consegnato le chiavi della camera. Arrivato alle 1.30 ho trovato il sig. Michele che mi ha accolto, consegnato le chiavi della camera e mi ha dato due belle notizie: non solo mi avevano fatto trovare i miei bagagli nella stanza, ma mi hanno fatto un upgrade gratuito (avevo prenotato una stanza con bagno privato esterno e invece mi sono ritrovato in una camera tripla con bagno nella stanza stessa). Inoltre il check-in alle ore 11.00 è stato molto comodo per poter prendere il treno con calma alla stazione vicinissima senza dover aspettare al freddo . Le lenzuola non erano pulitissime, ho trovato qualche pelucchio nero e un pelo
• Juan Miguel (9/5): Quaint property near Santa Maria Novella and the rest of the city center. - Excellent location. Walked to all major attractions, only took transport to and from airport (which was also easy.) Property was quaint and rooms were clean and spacious. Rooms on 1st floor to a street with busy traffic in the morning. No soundproofing. Location of outlets/electric sockets was not great.

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