The Luxury Apartment

Location: Carrer de Sant Tomàs, Valencia, es

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a hairdryer. The kitchen features a dishwasher, an oven and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a tea and coffee maker and tumble dryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Tumble dryer
  • Oven
  • Linen
  • Toilet paper
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Rocío (8/5): Un apartamento increíble con sus “peros” - El apartamento es precioso. Está genial la distribución, una mesa muy grande y las camas muy cómodas La ubicación es ideal porque está en pleno centro y para cuatro personas creo que es muy buen alojamiento. Las duchas funcionan perfectamente, el sistema de aire acondicionado también. Todo estaba muy limpio y perfecto Está en todo el centro y para aparcar tienes que buscar al otro lado del puente o pagar un parking. Todo a 10 minutos andando mínimo. A la hora de realizar el check in fue bastante tedioso. Primero de todo, te hacen pagar una fianza de 300€ a través de un enlace. No me funcionó y me hicieron ir a un hostal a 20 min en coche a recoger las llaves y pagar la fianza. Cuando llegamos al hostal, las llaves no estaban y tuve que ir a otra localización a por ellas. Todo por el centro y con atascos. A la hora de hacer el checkout igual, como no me indicaron qué hacer con las llaves, les escribí para preguntar si las dejaba en el apartamento y no me contestaban. Tras varias llamadas, cuando por fin me cogen el teléfono, me dicen que tengo que llevarlas a un hostal a 20 min. Finalmente pude dejarlas dentro del mismo apartamento porque tenía que marcharme. Para finalizar, les pregunté en 3 ocasiones la marca de la cafetera para llevarme cápsulas y nunca me la dijeron. Creo que el personal debería organizarse mejor y recordar que la atención al cliente es fundamental
• Ivan (1/5): Обходите этот вариант стороной, если не хотите потерять свои деньги и быть обманутыми! - Осторожно! Ни в коем случае не связывайтесь с данным вариантом, который преподносят, апартаменты Люкс! Заявленная картинка в их описании вообще не соответствует тому, с чем вы столкнетесь не самом деле. Запущенные, грязные апартаменты со сломанной кухонной мебелью, грязным и разваливающимся диваном, с вековой грязью в шкафах и посудой, вот истинный «люкс», который вас ждет за 300 евро депозита, который эти обманщики требуют клиентов заплатить и потом под разными предлогами не возвращают. Мы через поддержку Booking, затребовали бесплатную отмену, потому что в таких условиях нормальному человеку жить не возможно, предоставив доказательства в виде фотографий состояния этих апартаментов. Служба поддержки взяла ситуацию под контроль, и собственник этих апартаментов дал согласие на бесплатную отмену бронирования без штрафов. Мы утром следующего дня благополучно забронировали отличные апартаменты в хорошем районе и это спасло наш отпуск. Но неприятная история на этом не закончилась, при обещании возврате депозита в полном объеме, собственник повел себя, как мошенник, и удержал в свою пользу больше половины нашего депозита, 162 евро, якобы, за то, что мы ночь провели в этих апартаментах, но мы были вынуждены остаться там одну ночь, т.к. был уже поздний вечер, нам долго никто не отвечал в чате вотсап, и затем нам сообщили, что вопрос отмены администратор может сделать только утром. Сейчас мы вынуждены решать этот вопрос опять через поддержку клиентов Booking, чтобы вернуть все свои деньги уплаченного депозита. Если не хотите испортить себе отпуск, и потерять свои деньги, как мы, обходите эти апартаменты стороной и не связывайтесь с этими мошенниками. Валенсия прекрасный город, и очень печально, что вот такие обманщики могут испортить и отпуск и впечатление о городе. И мы считаем, что Booking должен прекратить с ними сотрудничество, чтобы люди могли доверять агрегатору и спокойно планировать свой отдых.
• francisco josé (9/5): - Amplitud y ubicación
• Ragusa (9/5): bellissimo appartamento! una gioia per gli occhi. - L'appartamento è STUPENDO!!! peccato porti qualche segno di precedenti clienti poco educati ma è bellissimo. avrei gradito una bottiglia d'acqua di benvenuto e la possibilità di ricevere l'occorrente per colazione. il divano va cambiato perchè è sfondato.
• Francesca (7/5): -
• Pierantonio (10/5): -
• Marko (10/5): -
• massimo (9/5): -
• Jacinta (9/5): -
• Ryder (5/5): Despite my notes about what we didn't like this is just feedback for the owners. We had a great stay - The wait to hand back the keys at the end of the holiday wasn't great. 4 people waiting around for over an hour for someone to turn up to hand over a key. Also, only given 1 key for 4 people wasn't adequate. Additional mugs are also needed as there was only 2 and the place sleeps at least 4. These are small things but key issues turns out can make or break your holiday.
• Torben (7/5): - Very central, stylish apartment. When you arrive after 8 pm you have to pick up the keys in a different part of the town.
• Bellanger (9/5): - L emplacement Logement spacieux,bien équipé, très agréable
• Valentina (9/5): Soggiorno ottimale - Appartamento molto spazioso, pulito, completo di tutto. Posizione ottima. A due minuti dal centro e in zona tranquilla, comodo a supermercati, mezzi di trasporto. Consiglio vivamente. Abbiamo soggiornato la prima metà di ottobre. Mancanza di finestre da poter aprire, ma c’è un buon sistema di areazione e climatizzazione.
• David (9/5): -
• Nick (9/5): -
• Elisa (8/5): - Appartamento pulito e ben tenuto
• Mickael (10/5): Nous avons prolongé tellement nous nous sentions à la maison Home Sweet Home - Tout. Nous recommandons vivement l'appartement et une astuce pour le stationnement si vous êtes en voiture , garez-vous sur la rue de QUART après les tours c'est une Zone Bleue et beaucoup plus pratique le parking du marché centrale. Rien
• Mickael (10/5): -
• jean Christophe (8/5): Appartement à la hauteur de nos attentes! - L'emplacement était parfait. Rue tranquille car la circulation est très limitée. Au centre, proche des places principales. Appartement très agréable, grand espace. Bonne climatisation donc température agréable en été. Bonne literie. Beaucoup de rangements pour les vêtements. Lave vaisselle, machine à laver. L'absence de portes pour les chambres était signalée et ne nous a pas dérangé, par contre, quitte à mettre une séparation entre la douche et les toilettes autant faire en sorte qu'elle ne soit pas en verre (donc transparente) de façon à ce que les deux pièces puissent être utilisées ensemble en toute intimité. Pas de possibilité d'aérer car la façade est en vitres scellées, idem pour une des chambres. Four mais pas micro onde,
• Ana (3/5): Pésima atención. Ignoraron incidencia tras realizar el pago - El servicio de atención al cliente fue nefasto. Tras ponernos en contacto con ellos para confirmar la hora de llegada y que iríamos en coche, no nos informaron de que el apartamento se encontraba en una zona de prioridad residencial, ni nos dieron opción de gestionarnos un permiso. Consecuentemente tuvimos que pagar una multa al Ayuntamiento. A pesar de que el apartamento nos dijo en varias ocasiones que lo gestionaría, una vez abandonamos el apartamento no volvimos a saber de ellos a pesar de llamar en varias ocasiones.
• Soko (10/5): -
• Nas (7/5): Good large place. Cleanliness shall improve - The space of the apartment is awesome. Looks very nice, and has various commodities in it. Its location, as good as it gets. It's amidst the night life neighbourhood though right around a corner in a quiet street, better impossible. Isolation is not good. Anything passing by on the outside can be heard from within. Luckily it's a quite street,nevertheless, anyone walking by or just talking, you can hear it clearly inside. Kitchen equipment is very poor, has no microwave! There are no curtains covering the massive light entry fron the from side of the apartment. Cleanliness should definitely be improved, I'd say it's the most downside of the place. I found stains and hairs around. Also the rubber part of the shower is dettached from the door, so it sweeps dirt around, that wasn't nice at all as one can get fungus from that. No doors on the bedrooms, so you can hear everything downstairs and the other way around, hence no privacy despite the large space. Nevertheless,, a good stay overall.
• Vga (10/5): Central location, very modern - Very modern, with everything what you need N/a
• Hurditch (8/5): Great apartment a 15 min walk from the main areas of the old town, not a bad thing. Don’t let the local Grafetti put you - The size was fantastic and perfect for 2 couples or a small family. Very spacious and a sofa large enough for everyone to sit on. Great showers and lots of hot water. Very difficult to find as there was no apartment name or number. We were in the correct street but stood for 15 mins trying to locate the apartment, very hard to find out which door was for the property. Not enough coat hangers would be useful, 8 for 4x people was not enough.
• Eric (10/5): Lovely location in the heart of the old city, great for walks to many sites, food/drink and transit -
• Sally (10/5): Exceptional - This was a very spacious apartment which would definitely visit again
• Juan (9/5): Superb -
• Tamara (2/5): Inadequate behaviour from the Venu towards clients - The ONLY ONE thing the property has in its favour is the location Contact between the Venue and myself was very poor. they encourage you to use their WhatsApp but keep you waiting for days until you get a reply or I had to chase them and ring them. In appearance the person who show us around seem kind. However ran late to collect our bags before heading to the airport and he became extremely rude. it got worse when me and my friend got into the property to take our bags out and the two cleaning ladies talked in Spanish criticising us and though we could understand them. I don’t know what the Venue told them or not but they were speak bad about ourself and laughing about it. ZERO points for a place that treats costumers as denigrating and abusive towards it’s guests. I went there to recalling beautiful memories of my friend who just passed away a month ago and our time visiting certain places in Valencia. that peace of mind was robbed and ruined by me because of the Venue. i also have to add the bathrooms have a bad smells coming out and no doors in the bedrooms so not ideal for families. fake advertising. I’ll make my voice her at take what I paid back. We had issues with the shower first ground floor and they were disorganise payment. Next time time I’ll stay where my money it’s probably going to give me and my daughter and two best friends the experience that was robbed from me in to pay due respects to my best friend who passed away a month ago. They also complained about cloths being on top beds and cleaning ladies not being to start their work because of the clothes we had over the beds- there were NO clothes left there. we will ask for a refund for how psychologically and taxing staying there was. Definitely nit recommend.
• Lisa (7/5): great location and great flat for a short stay in Valencia - location, size, comfy beds hardly any windows to open, no soap or welcome basket on arrival which at this level is expected

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