Hotel Panorama Ski

Location: хотел панорама, Pamporovo, bg

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Health or beauty spa nearby
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Ski storage
• Solarium
• Non-smoking throughout
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Coffee Shop on site
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Access to health care professionals
• 24-hour security
• Shopping on site
• Ski storage
• Free wired internet
• Ski lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Games
• Clubhouse
• Reception hall
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Snow sports gear
• Charcoal grill
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  The double room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a shower. This double room provides heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans

• One-Bedroom Apartment

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. The apartment offers a wardrobe, a sofa, a carpeted floor, heating, as well as a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans

• Basic Triple Room

  The triple room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a shower. This triple room provides heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans

• Family Double Room

  The family room offers a wardrobe, a sofa, as well as a private bathroom featuring a shower. This family room features a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans

Guest Reviews

• Естел (8/5): -
• Пепи (10/5): -
• TÜZİNOĞLU (5/5): -
• Te0 (7/5): -
• Iva (6/5): -
• A (7/5): -
• Semova (9/5): -
• Gülal (9/5): - Pistlere yakın ve servisi var. Odalar sıcak ve yataklar rahat. 2. Gelişimiz ve genel olarak çok memnunuz. Yabancı müşteriler için yemek alırken etlerin hangi hayvandan olduğunu belirten etiketler olmaması.
• Димитрова (10/5): -
• Mehmet (1/5): Korkunç bir deneyimdi - Hiç birşey Personel ve konum
• tatar (8/5): - Otel pistlere yürüme mesafesinde ancak küçük çocuklarla yürümek biraz yorucu olabilir ufak bir yokuş var. Yolun karlı ve buzlu olduğunu da düşünün. Biz ilk gün yürüdük ancak sonraki günlerde arabayla pistin yakınına kadar gelip ailemi bıraktım. Otel temiz. Fiyatına göre kaliteli. Yemek çeşidi fazla değil ama güzel. Salata çeşidi yeterli. Restoranda saat 9'a kadar alkol servisi var. Özel içkiler dışında alkol ücretsiz. Spa, sauna imkanı var orta düzeyde. İnternet var ama odalarda yeterince çekmiyor. Bekleme alanlarında daha iyi çekiyor.
• Mariya (10/5): -
• oky (8/5): - Tesiste yemek olanağı güzel. Fiyat uygun. Konum da iyi İşletme dağınık, çalışanlar çok ilgili değil. Personel yetersiz, tesis biraz eski ama bu fiyata bundan iyisi zor.
• Gabriela (9/5): -
• Violeta (7/5): - Dobar i bogat dorucak i vecera,lokacija hotela je super ali ipak da bi stigli do ski staze ako ste skijac morate ici sa kombijem ili sa autom,iako je voznja samo 2 -3 minuta ipak nemozete pesice sa skijama i celu opremu, Sobe su male,higijena nije bas na zavidnom nivo.
• Ivelina (10/5): -
• Selimovski (5/5): - Храната СПА центъра работа 4 часа и честно казано това което е на снимките не отговаря на реалността.
• Galen (6/5): -
• Galen (7/5): -
• Sophia (6/5): -
• Stoyan Lyutov (9/5): - The food was great,friendly professional staff Too small rooms...
• Vasil (8/5): -
• Daniel (8/5): -
• Yuliya (7/5): Everything was perfect apart from unfriendly girl at the reception and not really nice room - Everything perfectly organised/suitable for skiing holiday Rooms are hardly used, reception girl is not friendly at all
• svetlana (7/5): Panorama manager - please renovate this hotel - The building needs a proper renovation, bathrooms are so poorly designed, urgent upgrade required Bathrooms are a disaster- so poorly built and not safe - water leaks everywhere when u taking a shower; walls are made of cardboard probably - i could hear every neighbour, very annoying when you want some sleep at 3 am. Food was good though,- not too much choice, but cooked well.
• Mohammad (1/5): The worst hotel stay in our life! If zero star was an option, this would be it! - Never again, and I strongly advise anyone not to stay there. We were given a room that supposed to accommodate 2 adults and 2 kids. The room was extremely small, old, shower is 90cm x 90 cm rooms unclean. Room didn't have space to open the luggage, let alone for us to stay. We ended up booking another apartment elsewhere to sleep at night, and only come to have dinner at this non refundable place. If you don't mind to stay in a hotel from the 1950's that is stuck back in time, and was cleaned once a month, then this is for you. But for maximum 1 person at most.
• Titko Titev (7/5): - The food was good. The room was old and with a lot of problems inside.
• Biljana (8/5): -
• Inger Lise (8/5): Very happy with our choice of accomodation - Shuttle to the ski lifts Excellent food for dinner and breakfast Wine with dinner Cosy public areas Nice spa treatments The housekeeping could have been better. No shower curtain.
• Ina Kimil (10/5): - Нямаше такова. Нямаше такова.
• Ersoy Adem (7/5): - The food was tasty with lots of choices. With some training on the Staff would be much better. Good for what you pay. Check-In wasn't smooth, no info provided on facilities. No one from the staff smiles. Towels were not changed for 4 nights. Check-out, left the keys on the desk since reception wasnt working before 8.
• STEFAN (10/5): Почивка - Всичко беше уникално Няма нещо което да не ми хареса
• Fatma (8/5): - Otel sıcak,yemekleri az çeşitli ama lezzetliydi,konumu pistlere yakın.odalar çok yeni değil ama temizdi. tam fiyat performans oteli. Çocukar için animasyon,etkinlik vs duzenlenebilirdi aksamları
• Fatma (8/5): -
• Kristina (8/5): - The food was really good The rooms were not spacious at all. The bus to the ski resort was too small.
• Десислава (8/5): - Приятен хотел. Близо е до пистите, а ако не ви се ходи пеша има и шатъл. Храната беше много вкусна. Има паркинг и достатъчно място за всички коли. Персоналът е любезен и отзивчив. Съотношението цена-качество е много добро.
• Guest (10/5): -
• Konstantin (2/5): Good for a budget family vacation, but not a couple looking for good food and a nice place to stay. - It's close to Studenets Ski Center - walking distance, about 10-15 minutes. Also hotel transport from hotel to Studenets Ski Center. Good for budget family holiday with kids. Room was too small. TV quality was horrid. Double bedroom with no extra beds placed right next to child corner. Would've been more fitting for "adult-only (2 person) rooms to be placed on the far side of the hallway and have family rooms next to child corner. Bed mattresses kept running away from one another so there was always a hole between me and my partner. Upon arrival the sink was clogged with soap from previous guests. Don't know how the sink was sanitized/washed if it was clogged. Shower looked very uninviting so to say. No room cleaning during our 4 nights stay. Coffee wasn't good. If you want a cappuccino you have to order it from the bar and pay extra - during breakfast/dinner. Juices were terrible as well, the dispenser would give you a juice concentrate and water - mixing happening in your cup. Breakfast and dinner were unimpressive. Example with salads - most of them were store-bought, taken out of the box and placed on trays. Meats - there was the basic variety of chicken and pork, but nothing fancy. Desserts were disappointing as well with 1 exception their fruit salad with whipped cream, which was served only one night out of the 4 we were there. Transport from hotel to Studenets Ski Center and back was not available for free during peak times. The transport in the morning was okay (starting from 08:30 every 30 minutes until 09:30-10:00), but return the last one back was at 16:30. You can get the last ski lift at 16:30, then you have 15 minutes to get to the top, then ski down one last time, then leave your equipment if you're renting and it's at least 17:00. Haven't asked, but they usually do this so you can pay extra per person to come pick you up after 16:30. If you go by car prepare 10-20 BGN in cash to pay for parking.
• Aykut (6/5): - restoran, spa, service for ski center rooms, toilets, bad internet quality
• Katherine (1/5): Not good. We asked for a refund and changed to a different hotel. - Absolutely not value for money. Hotel is priced more expensive than a lot of hotels in the area and the room was not good. Very small, dirty and old. The bathroom door didn’t shut properly and the door to the room was open and unlocked when we checked in.
• Silvia (4/5): Разочароващ - В общите помещения на хотела е доста топло. В апартамента имаше приличен набор от ТВ канали с добро качество. Зеленчуците и салатите в ресторанта бяха добри. Списъкът е доста дълъг: - хотелът няма асансьор (не видях това някъде да го пише в офертата) и се налага сами да си носите багажа (ние бяхме на 3ти етаж и това доста ни затрудни) - единия от радиаторите в апартамента не работеше и беше студено, особено вечер (поискахме от момичето на рецепция да се отстрани проблема или да ни дадат допълнително печка, каза че ще предаде на управителя, но нищо не се случи) - мокета в стаята беше захабен, на петна и на места изтъркан - в банята миришеше на канал, не работеше отдушника, а от душа течеше вода само на силна плътна струя, което правеше почти невъзможно да се изкъпе човек + това че междувременно ваната се пълнеше, защото не можеше да се оттича нормално - в ресторанта храната е еднообразна, напитките и десертите са с ниско качество
• Hazim TAMER (7/5): Öğrenci yurdu tadında bir otel. Otel açıklamasında "özel park yeri var" demişler ama ücretli - Yemekleri gerçekten güzel. Açık büfe ve alkol dahil sınırsız içki mevcut. SPA ve çocuklar için geniş alanların ayrılmış olması SPA sevenler ve çocuklu aileler için çok iyi. Fiyatlar uygun. Personelden en çok resepsiyon görevlisi Mihael'i sevdik. Aracımızda sorun çıkınca güler yüzü ve samimiyetiyle elinden gelen yardımı yaptı. Bizi karşılayan kadın resepsiyonist sormadan hiç bir bilgi vermedi. Hatta kayak merkezinin uzaklığını sorduğumda oraya araç seferlerinin olduğunu bile söylemedi. Son gün kendimiz öğrendik. Günde kaç kez kalktığını sormamıza bile gerek kalmadı. En yakın lift 700m uzaklıkta ama yokuş olduğu için malzemelerle beraber yürümek mümkün değil. Odalar konfor bakımından yetersiz. Yatak kenarlarında lamba var ama yakmak için ayağa kalkmanız gerekiyor. Oda da saç kurutucusu yok, isterseniz resepsiyondan veriyorlar. Okullar açıkken gittiğimiz için sanırım metrekareye düşen insan sayısı çok fazla. Dolayısıyla internet çok yavaş. Yemekhanede masalar çok sıkışık.
• Иво Цеков (8/5): - Благодаря за хубавите моменти прекарани заедно...
• Viorel (9/5): -
• Ugur (5/5): -
• yasin (8/5): - Çocuklu aileler için uygun, açık büfe yeterli,çalışan personel yardımcı Odaların özellikle banyonun yenilenmesi gerekiyor, otopark ücretli olması,
• Игорь (5/5): Второй раз туда не хочу возвращаться! - Тепло Воняет сигаретами, достаточно грязно в коридорах и детской комнате, ужин однообразный, алкоголь самый дешевый, отель уже нужно ремонтировать ! Хотя по обеспечению всех удобств проблем не было .
• Huseyin (9/5): - Tesis temiz ve olanakları yeterli Yemek salonunda barda duran bayanların daha güler yüzlü ve daha misafir perver olmalarını görmeyi çok isterdik, birşey rica edildiğinde ücretsiz olan içeçekleri verirken kafanıza atar gibi olmamasını görmek isterdik
• Özer (6/5): - Ucuz ve yemekleri güzel Temizlik sorun bina eski
• Dimitrova (6/5): -
• Piotr (9/5): - Wszystko było ok. z drobnym wyjątkiem. W łazienkach brak zabudowy kabiny prysznicowej
• Sunay (8/5): -
• Umran (8/5): - Çocuklu aileler için güzel bir otel. Temizlik ve yemek daha iyi olabilir
• USLU (6/5): Otel konaklama iyi yemekler vasat - Receptiondaki görevli güler yüzlü ilgiliydi Yemek kalitesi ana yemek çeşitleri az domuz eti ağırlıklı Hotel servis şoförü kaba iletişimi kötü Türk misafirleri giden bir hotel için türklere özel menüler yapılabilir
• KARAKUŞ (5/5): - Çevre imkanları Türk ve müslüman konuklar çok olmasına rağmen domuz yemekleri ve domuz ürünleri çoğunluktaydı. Tv de izleyebileceğimiz türk kanal sayısının 4 5 tane olmasını isterdim.
• Gülal (9/5): - It's a pretty good hotel for the price. It's a 10-minute walk to the ski resort. It's great to have morning shuttle service. The food is adequate. There could be a hair dryer in the rooms. I saw many Turkish Muslim customers. For this reason, pork, chicken or beef could be written in front of the dishes. We wouldn't make it difficult for the staff by constantly asking :)
• Andrii (3/5): - Cannot say much. Transfer to slope? - it is said that SPA hours are from 16:00 - 20:00. So only 4 hours a day. When we came at 19:30 it was closed. Next day I came at 19:00 and saunas was already off. - poor WiFi - poor breakfast, always same. No coffee option. - hard to park car even though you pay for it 10 lev per day - double bad is 2 singles, so no comfort sleeping as a couple
• Методи (8/5): -
• Barbu (10/5): -
• Dobrinka (10/5): -
• Eti (10/5): -
• Eti (10/5): -
• Barbu (10/5): -
• Barbu (10/5): -
• Zoran (7/5): - staff, food, room
• tolga (6/5): - Konumu Temizlik iyileştirilmeli,odalar daha konforlu olmalı
• Albena (9/5): -
• Hristo (5/5): - Храната не е много разнообразна, но е на добро ниво. Локацията е в близост до пистите. Добро отопление. Стаите са силно амортизирани и малки (оставяш един куфар и няма минаване до леглото), баните са много зле - разпадат се. В стаите мирише ужасно. Плаща се по 10лв./ден за паркинг, но клиентите трябва да си разчистват паркинга от сняг. На персонала общо взето не му пука за нищо. Ледени висулки над входа към паркинга, по 2м застрашаваха живота на клиентите в продължение на 3 дни.
• Miodrag (9/5): -
• Igor (9/5): - The hotel is conveniently located, you can walk to the ski lifts. The food is excellent, meat, fish, soups, side dishes, vegetables, pastries, everything is well and deliciously prepared. The spa centre is small, there are saunas and hammam. The staff is polite, always ready to help. I liked this hotel very much.
• Laura (9/5): - Atmosfera plăcută, caldura, personal amabil, curatenie, mancare foarte buna si proaspătă. Hotelul oferă transport gratuit la partii. Nu exista uscător de par în camera, se obține destul de greu de la recepție. Micul dejun incepe la ora 8, putin cam tarziu pt cei care doresc sa mearga pe partie la prima ora.
• Gürhan (10/5): -
• Pavlin (1/5): - Absolutely nothing Rooms were dirty and smaller than they look on the photo
• Miljana (5/5): Dobro je, ali osoblje moze malo vise da se potrudi - Hrana je dobra i osoblje u restoranu je super. Devojka na recepciji nista ne zna. Sve sto sam je pitala ne znam. Ne zna gde moze da se zameni novac, ne zna gde je zicara. Ni na jedno pitanje nije znala odgovor. Covek koji pre podne vozi kombi prevoz, a popodne radi u spa je toliko neljubazan i namrsten.
• Srđana (8/5): - Hrana je bila savršena, sve pohvale za kuvare.
• Nebojša (10/5): -
• Umit (2/5): Zorunda kalmadıkça tercih etmem. - aç kalmayacak şekilde yenecek şeyler vardı. yiyeceklerde lezzet yoktu. restoran kısmında havalandırma yok. sabah ve akşam yemeklerinden sonra kıyafet değiştirmek zorunda kalıyorsun veya hep aynı kıyafetle yemeğe inmek mantıklı olabilir. Odalar çok küçük, tüm eşyalar eski duşa kabin yoktu her yer su oluyor. Restoran kısmı havasız, kahvelerden sadece kısa kahve çalışıyor, meyve sularından sadece bir tanesi çalışıyor. sallama çay koymuşlar en azından siyah sallama çayda konabilir.
• Ion (8/5): -
• Denis (7/5): Overall a good stay but with exceptions - Distance to Studenets Ski Center, relatively close (15 min of walk) Free transfer to Studenets Ski Center with the hotel bus Acceptance with pet Polite and diplomatic Reception Staff Variety of food Warm in the room Shuttle bus driver - very arrogant Small rooms, even for 2 persons The fact that had included the SPA access in the price, while you have to pay additional for the towel and bathrobe
• Dušan (7/5): -
• Tabarcea (7/5): - Mincare de ajuns si diversa,camera calda,curatare zilnica si schimbare prosoape Internet foarte slab in camera(etaj 3),eram nevoiti sa coborim la primul etaj pentru a vorbi,peretii camerelor foarte subtiri,se auzea tot din camera vecina,.serviciul spa sarac si murdar.Halate contra cost-5 euro,parcare contra cost-5 euro pe zi,vin si cafea la restaurant de calitate proasta
• Mariana (9/5): - Camera pentru 3 persoane prea mică
• vasile (8/5): Locație bună, personal amabil, mâncare bună și suficientă. Un sejur ok. -
• Валентин Димитров (10/5): - Храната разноубразна и вкусна. Супер персонал. Спа хубаво..
• Валентин Димитров (9/5): Много добър. - Храната. Персонал. Апартамента. Ваната нямаше запушалка за канала.
• Vesna (9/5): -
• Stojkovska (9/5): - Location,accomodation, food,spa,staff everything was excellent.
• Vyara (6/5): - За тези пари нещата бяха окей. В стаите беше прекалено топло, сейфа не работеше, спа зоната - твърде малка
• Ася (10/5): -
• Тельпис (8/5): - Отель был красиво украшен к праздникам, уютно. Понравились завтраки и ужины, включены алкогольные и безалкогольные напитки. Во время ужина было всегда весело: песни, танцы, выступления. Есть детская комната, игровые автоматы, спа, тренажёрный зал. Не понравились сами номера и при заселении очень воняло доместосом, хлоркой. Но при просьбе, нам поменяли номер, где уборка была видно раньше и хоть можно было дышать в номере.
• Шевченко (10/5): Хороший отель - Вкусная и разнообразная еда, отзывчивый персонал. Нам понравилось 😊 Спасибо за прекрасный отдых.
• Mert (6/5): -
• Petar (9/5): -
• Hafise (8/5): - Çalışanlar çok yardım sever ve güler yüzlüydü. Yemekleri harika ve çeşitliydi. Koridorlarda kötü bir koku vardı.
• Azra (7/5): Karlar içinde masal gibi bir tatil için sıcacık konaklama - Yemekleri lezzetli, çalışanlar güler yüzlü, konum olarak iyi Oda göründüğünden daha küçük ve saat 21:00’den sonra alkollü içeçekler ücretli
• Slava (8/5): -
• Kalcho (7/5): -
• Melina (5/5): -
• Боян (8/5): -
• Kremena (6/5): -

Photos