Oshun Neo
Location: Calle del Caballero de Gracia, Madrid, es
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Oshun Neo, a charming retreat in the heart of Madrid near major attractions like Gran Via Metro Station and the Royal Palace. Experience comfort and convenience with free WiFi, air conditioning, and modern amenities.
Central Location: Explore famous landmarks like Puerta del Sol and Plaza Mayor just steps away.
Well-Equipped Apartment: Enjoy a fully furnished space with a kitchen, hot tub, and cozy living area.
Nearby Attractions: Visit El Retiro Park, Reina Sofia Museum, and more within walking distance.
Book your stay at Oshun Neo now and immerse yourself in the beauty of Madrid!
Important Information
This property will not accommodate hen, stag or similar parties.
Please inform Oshun Neo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A surcharge of EUR 25 applies for check-ins after 20:00, EUR 40 for check-ins after 21:00 and EUR 60 for check-ins after 23:00 until 1:00.
Please note that the credit card holder must be present upon arrival. If none of the guests is the owner, please contact the hotel in advance.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Air conditioning
- Hot tub/Jacuzzi
- Non-smoking throughout
- Free wired internet
- Internet access
- Covered parking
Rooms Available
-
One-Bedroom Apartment
Guests will have a special experience as the apartment provides a hot tub. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a coffee machine, a dining area, as well as a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Heating
- Kitchen
- Sofa
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Body soap
- Accessible by lift
Guest Reviews
- Isidora (1/5): Lack customer service - The location only The staff. We received a poorly customer service, no receiving any instructions for check in and zero contact with their staff. We had to ask a local to made the call for us because they rejected all my calls, they haven't answered my WhatsApp even for a moment we thought that it was a scam. The Venezuelan guy who received us was very confrontational, with inappropriate attitude and blaming us why we didn't contact them through WhatsApp when clearly said that we have to call and no send WhatsApp, they need a better training because was no professional and extremely rude. When I tried to contact by WhatsApp the staff never replied.
So, we didn't know anything about the check in, the exactly address where we should stay, and pretty much we felt so hopeless due to the bad customer that we had.
- Adriana (7/5): Good -
Photos