Bukit Bintang Signatures Pavilion Kuala Lumpur

Location: 2 Jalan Conlay, Kuala Lumpur, my

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Safety deposit box
• Soundproof rooms
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Covered parking
• Swimming nearby

Rooms Available

• Studio

  Providing free toiletries, this studio includes a private bathroom with a bath, a shower and a bidet. The studio's kitchen, which features a refrigerator and an oven, is available for cooking and storing food. The spacious air-conditioned studio provides a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• PARICHART (10/5): execellence - room and location none
• Bintou (10/5): Super - Le service, la propreté de l’hôtel et la localisation
• Tony (10/5): Great Stay - Great location with link to Pavilion Mall, room was clean & well equipped, cleaning staff were excellent. We particularly liked the leisure deck on the 10th floor, with a quiet gym & a lovely infinity pool with a spacious deck for just chilling out in the evenings. The only negative, was a lack of saucepans in kitchen, so we ate out & worked it off in the gym.
• YOUFA (7/5): -
• Al-Lawati (10/5): Just Perfect ! - The customer service via what's app .. warm thanks to Sharon , Sherman , Rissna and all the team out there Privacy , security level , linked to Pavillion mall via the connecting bridge.
• Lam Ting (9/5): -
• CELIA DOREEN (9/5): - Great location just behind the Pavilion Mall with a bridge linking to it. Small apartment, clean with all the amenities
• Go (9/5): I like everything about this property except the washing machine in the room was not working otherwise perfect hotel sta - Convenient Location Nothin dislike
• Sharifah Raudhah (7/5): nothing fancy - Took sometime, in a small room crowded.
• Ekaterina (9/5): - Swimming pool view over the city Check in complicated
• Tay Chiew (8/5): -
• Tay Chiew (8/5): -
• Shaadon (10/5): -
• Atif (9/5): - Location was great , very clean Toiletries we're sub standard
• Chiang (8/5): -
• Rahayu (10/5): Beautiful Stay. Banyan Tree KL Service Apartments - Perfect. Beautiful property. Banyan Tree Reception at Level 16 in a room. Wishing reception at the Lobby
• Julia (8/5): Good location for shopping and restaurants, will come back again. - Big sized soundproofed room and luxurious ensuite with washing machine and dryer The shower rose water temperature was inconsistent, which annoyed us.
• KRISTELL (7/5): Good Value for money, excellent location but WIFI was an issue. - The location is perfect - direct link to the Pavillion Mall. The room was clean and the bed and pillows very comfortable We battled daily to watch Netflix. The WIFI was up and down throughout our whole stay. The staff tried to help but to no avail unfortunately. I specifically requested one King sized bed but upon arrival, we were given a room with twin beds , saying that nothing else was available but we could join the beds if we wanted.
• Antao (10/5): -
• Amir Zakwan (10/5): -
• Gareth (9/5): It is a great place to use a base from which to explore KL. - The location was wonderful - easy access to Pavilion Mall and the surrounding area. The room was spacious and clean. The staff were very responsive over WhatsApp, and communication/requests were easily dealt with. Having reception on the 16th floor and needing someone to come collect/escort you from the first floor seemed a tad troublesome. We would also have appreciated if the property had notified us of the painting works at the pool which affected the use of the same and the non-working washing machine in our room (which we specifically booked the room for). The wifi coverage was not exactly great in the gym either.
• Zaw Htut Htut (7/5): -
• mahadzir (10/5): Really nice, convenient & value for money - Location & luxury None
• Melvyn (7/5): -
• Lai Neo Audrey (7/5): Almost good if not for said hiccups by management of Signatures Pavilion - Proximity to Pavilion Mall through the covered walkway. Trini, the staff, was very helpful and quick to respond. Housekeeping needs to be improved: 1) Room was not made up although we specifically informed housekeeping staff to clean the room at noon. We came back at about 4 pm but room was not cleaned. Had to wait another hour before housekeeping cleaners came in. 2) The following day, we came back to a room that had bath, hand and face towels missing! Seemed that the housekeeping team missed cleaning the toilet area! The corridor from the lift lobby to our room was also stained and dirty with a thick dark brown liquid. 3) First time trying out the coffee capsule machine ( after staying for 3 days). There were none in the drawer. The tea bags that were consumed earlier during the stay were also not replaced. 4) Although there were two of us staying, we were only given one card key at check-in. Another key was only given when we requested for it. Even then the key could not be used in the elevator to access our floor and room.
• Paul (8/5): Very good -
• Ahmed (8/5): Best location…good customer service - Location is perfect…bridge to Pavilion…size of the rooms are big Almost nothing…only cleaning the floors and under tables could be better.
• Ghanim (10/5): Great place to stay - Location
• Elsie (10/5): Very satisfying experience with this property. - Very strategic location , the closest location to Pavillion Mall with one linked bridge which you don’t even have to walk out of the building. Very safe for single traveller. It’s very clean and you have all the amenities you need in the room. The checking in and out process is very fast and easy. The staff are very friendly and attentive. I would definitely recommend to my friends and repeat my stay there. None
• Shenghong (10/5): Exceptional -
• Alifiya (10/5): Exceptional -
• Adam (10/5): Exceptional -
• Sami (10/5): Exceptional -
• Ghanim (10/5): Exceptional -
• Chan (9/5): Clean and well equipped studio. Location easy access to Pavilion Shopping Mall, Bukit Bintang and KLCC - Covered linked bridge to Pavilion Shopping Mall and KLCC make it accessible even on rainy days. Taxi around downtown cost RM8-30 depends on traffic. Lovely infinity pool & rooftop bar @Vertigo Daily Housekeeping but missed to replace towels, hand towels…
• Fardowza (8/5): Very good -
• Simon (10/5): Convenient location and affordable price - Close to pavilions shopping centre, beautiful amenities and free parking Nothing
• Vothy (8/5): Very good -
• Arnie (7/5): Good - The location which is walking distance to the pavilion mall and other shopping area Not having the flexibility to extend the check out time because we reach the hotel almost midnight. We reach beyond the check in time due to traffic and we travelling from Hatyai to KL.
• Christopher (8/5): Very good -
• Nordyana (10/5): Exceptional - Everything! 2nd time here and they definitely didn’t disappoint from Location, the room itself and the staffs. Will comeback again! Nothing
• Huai (9/5): Superb -
• Luvuyo (9/5): Superb - The king size bed was WOW. I would say 2nd most comfortable bed I have slept on (#1 Empire Brunei ). Towels were top quality. Washing machine came in handy. Shower was top form. Hard to think of what I didn't like. Maybe a USB port next to the bed light switches. But that is very insignificant
• Mohammed (9/5): Superb -
• Gilberte (10/5): Exceptional -
• Masa (3/5): Unfortunately, not satisfactory, and not recommend to others. - Good location connected directly to the pavilion shopping mall. Room smells and bath unit smells very bad in deferent way (it seems no ventilation in the bath room). Kitchen oven and washing machine are out of service which are indicated as equipped in the unit details of the booking. No view at all, as it is facing next hotel .
• Russel (10/5): Exceptional -
• Denise (8/5): Very good - Great staff. Washing machine in the room was out of service , but they offered to wash the clothes. Location is very good , especially when you have business in combination with vacation planned. Hotel is very close to the convention Center so I could walk in 5- 6 min for the convention Easy access to shopping, you could walk straight into the mall through the skybridge The kitchen was nice , you had a stove but no pots , pens or soap to wash the dishes , but overall a nice kitchen and a great bathroom and daily roomcleaning
• Dominic (8/5): Very good -
• Susic (8/5): It’s my 2nd times staying here , very convenient, helpful staff and clean pool - Very convenient and private NA
• Sherly (10/5): Exceptional -
• Hani (9/5): Superb -
• Jean (8/5): Had a pleasant time and staff were polite and helpfull - Prime location, good security Occasional dragging noice from floor above (Level 16) in early hours with of the morning.
• Julie (8/5): Very good - Great location Washing machine broken, mini bar wasn't restocked
• Mnaan (4/5): Disappointing -
• Karine (9/5): Good stat - Decent property and clean, very good gym, nice pool, central location
• Mouhamad (5/5): Perfect disaster. - The property is behind the Pavilion Mall and connected by a skywalk which makes it convenient. The rooms are nicely furnished and look like the pictures. While I was staying there for 10 nights rates per night were slashed by half. Perhaps due to management shortcomings. Cleaning staff made sure to clean everyday. Gym on 10th floor well equipped and pool was empty most of the time. Now the disaster. First night I found roaches in my room Next day they pop out again. They moved me in a different room. There is a strong smell coming from bathroom drain system that can be unbearable at times. Kitchenette did not have enough utensils. There is definitely room for improvement especially where management staff is concerned . Extended my stay for 1 night since second night . Found myself moved again in a different room. Packing and unpacking was frustrating . I had to cancel that extension and request a refund. The room was smelling like cigarette and AC was poor. Microwave not working. It went from bad to worse. Never coming back to this one, not worth the trouble.
• Shctaisyah (8/5): Very good - Everything but especially the staff. They waited for me eventhough i arrived late during midnight and responds quickly to any requests. Can be easily contacted through whatsapp I wish there is pots and pans in the room, because there is an induction cooker. But without pots and pans, you still cant cook. But everything else is perfect.
• Marelyne (10/5): Exceptional -
• Ana (10/5): Exceptional -
• Noman (10/5): The stey was very good and very nice. Very good connectivity with Pavillion Mall - Very good and prior location. Neat and clean. Newly built. Kitchen was over there, but Kitchen Amenities was not present.
• Sue (10/5): Fabulous stay - loved it - Loved everything about the property, it was fabulous. Staff were so good. We will recommend and use again! Nothing
• Chong (8/5): Very good -
• Ting (10/5): Exceptional -
• Nordyana (10/5): Definitely worth every penny and will come back again for the next trip to KL. Love everything about the place - Everything especially the cleanliness, the friendly staffs & location. Location: just next to Pavilion (which a bridge linking to it) Staff: very accommodating. You can reach them via whatsapp 24hrs and they always reply fast. Clean: they clean our room everyday Nothing
• Wan (10/5): Exceptional -
• Lia (9/5): Superb - The big room, the decor & comfy bed It is connected to the pavilion mall but you had to walk through the parking to reach the bridge.
• Nur (9/5): Superb -
• Karen (9/5): Superb -
• Maulana (10/5): Exceptional - Location and price
• Dato (9/5): Superb - Convenient location & good value for money
• Anonymous (7/5): Good -
• Trina (8/5): Very good -
• Susan (8/5): Very good - Perfect location - covered walkway to Pavillion Mall Stayed in 2 separate rooms on 2 occasions in one the Bed was too soft for an Asian bed and pillows were quite firm which resulted in not a great sleep. But all good in the other.
• Anonymous (7/5): I would’ve given the highest rating if the AC was good - the air conditioning was quite poor. It took ages for the room to cool down a little once the AC was turned on but it was never cold to a comfortable temperature.
• Toshiya (9/5): We want to have a plan to stay again. - It’s located near by Pavilion and connected directly. Everyday we can communicate by WatsApp. In this time we can not watch the news TV
• Mark (9/5): Superb - best location, everything is just a walk away. The view by the pool is also great, you can see the city and the Petronas towers nothing to mention.
• Shi (9/5): Wonderful - Location

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