New Apartments Complex Prague Florenc
Location: 33 Petrská, Prague, cz
Star Rating: 7 Stars
Property Type: Apartments
About this Property
Prime Location in Prague 1 District
Located in the heart of Prague, Helen New Apartments Chain Florenc Prague Number 2 offers a prime location near major attractions such as the National Museum and Old Town Square. With the city centre just a short distance away, guests can easily explore the beauty of Prague.
Modern Amenities for Comfort
Enjoy the convenience of free WiFi and a washing machine in every apartment. Some units feature a fully equipped kitchen with modern appliances, providing guests with the comforts of home during their stay in Prague.
Proximity to Key Landmarks
Situated close to iconic landmarks like Charles Bridge and Prague Castle, guests at Helen New Apartments Chain Florenc Prague Number 2 can immerse themselves in the rich history and culture of the city. Don't miss the chance to experience Prague from a central and comfortable location.
Book your stay at Helen New Apartments Chain Florenc Prague Number 2 for a memorable experience in Prague!
Important Information
This property will not accommodate hen, stag or similar parties.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Lift / Elevator
- Non-smoking throughout
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- First aid kit available
- Sanitized tableware & silverware
- Property cleaned by professional cleaning companies
- Access to health care professionals
- Free wired internet
- Internet access
- Covered parking
Rooms Available
-
One-Bedroom Apartment
This apartment's special feature is the fireplace. Featuring a private entrance, this apartment consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment features a washing machine, a dining area, a wardrobe as well as an electric kettle. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Private apartment in building
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
-
Double Room With Private Bathroom
This double room's special feature is the fireplace. The spacious double room provides a washing machine, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The double room has a dining area, a wardrobe, an electric kettle as well as a sofa. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Private apartment in building
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
-
Quadruple Room With Bath
This quadruple room's special feature is the fireplace. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious quadruple room provides a washing machine, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Private apartment in building
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
-
Quadruple Room
Guests will have a special experience as this quadruple room provides a fireplace. The spacious quadruple room offers a washing machine, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. The quadruple room features a dining area, a wardrobe, an electric kettle along with a sofa. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Private apartment in building
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
-
Quadruple Room
The fireplace is a top feature of this quadruple room. The spacious quadruple room features a washing machine, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The quadruple room offers a dining area, a wardrobe, an electric kettle along with a sofa. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Private apartment in building
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
-
Standard Apartment
The fireplace is the standout feature of this apartment. Boasting a private entrance, this apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a washing machine, a dining area, a wardrobe along with an electric kettle. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Private apartment in building
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
Guest Reviews
- Sara (4/5): Disappointing - La ubicación Sorry but we cannot leave a good review. On arival the instructions to open the door did not explain to hit the top Button before and after the numbers. After we got in we found there was only 3 chairs and one if these Broken and dangerous fir a Booking if 4. We tried to have Coffee only 3 cups and no glasses. The wifi did not work as all the networks did not exist. The blackout curtain was missing we found it in the cupboard and installed. The trundle beds had board missing one was under the bed and one in the cupboard. We also installed those to make the bed confortable. One IS still Broken. We sent numerous messages which were ignoured about the wifi but also to inform bathroom sink would not drain. We have since looked Up reviews and have seen that some of these problems were reported in 2024. We Will be honest that the premesis IS good but maintenace and customer service is well below expectation.
- Akvilė (5/5): Passable -
- Gil (6/5): Pleasant - Excelent location and everything was very clean The communication wasn't very clear about what to do about the door. The kitchen barely had any equipment. And worst of all, a lot of light came into the room. The curtain barely did anything and it was very bothersome
- სანიკიძე (6/5): Pleasant - It had a very good location, close to everything. First of all, the cleanliness was terrible — there was dirt on the walls and everywhere. There was no Wi-Fi either. Communicating with the host was a hassle and very frustrating. Overall, I was really disappointed.
- Артем (6/5): Pleasant - The apartment is in a good location. Walk to the metro, bus station, railway station 10-15 minutes. The renovation is good, the furniture is new, the beds are new, the apartment is clean. What I didn't like. Wi-Fi is not working in the room, there is no iron, but there is an ironing board, there is no hair dryer, there is a broken kettle. This was mentioned to the owner, but he did nothing during the 4 days of rest.
- María (1/5): Not going to repeat - Nothing about it, only the location. Pray that nothing happens to you because the host WILL NOT ANSWER YOU
We entered the apartment the first day and it smelled like someone had been smoking there a week. Awfull.
The courtain was broken so we had to put it aourserlves.
Then, there were not sheets for the bed. We had to call him multiple times and he sent a worker to bring us something to cover the mattress.
On booking, the host mentioned that it was included the hairdryer, shampoo, gel shower etc WE DID NOT HAVE THEM AND HE DID NOT BRING ANYTHING
Lastly, there was only 3 glasses and a few plates
- Blondlet (4/5): I can't recommend it. - Good location. Room dirty, towels still wet, sheets dirty and trash still in the rubbish can. Tricky communication with the owner. However, he gave us a new room which was dark and smells cigarets. Way too expensive for what it is.
- Cansu (1/5): Absolutely disgusting experience - Nothing. Absolutely disgusting experience. The room was filthy and crawling with insects — they were everywhere. We reached out to the owner and got completely ignored. No help, no apology — just a shameless message begging for a good review. This was by far the worst place I’ve ever stayed, and I wouldn’t go back even if it were free. Stay away.
- Giacomo (1/5): Nightmare - Nothing Worst experience ever, when we arrived we found just one towel each, dirty sheets and side beds, broken heaters, no hair drier. We ask for help but nobody has shown up. We decided to move to another hotel.
The host I’d call it, the Ghost, invisible.
Avoid this if you want to enjoy your stay in Prague.
- Genti (5/5): Passable -
- Антонио (9/5): Superb - Great location. Close to many interesting places and to public transport Slow internet
- Arthur (8/5): Very good -
- Bhuvanesh (8/5): Very good -
- Natela (9/5): Superb -
- Radwan (10/5): Exceptional -
- Irena (8/5): New Year in Prague - The apartment is very close to the center, with convenient transportation and easy accommodation..warm and clean, but a small room with two double beds in it, one of which is a sofa bed...not suitable for 4 guests...the kitchen is comfortable enough for cooking. Despite everything, the apartment is nice, but the price is quite high for the offer... We expected there to be a separate bedroom in the apartment and a stove (the stove was listed in the apartment amenities)...the price is too high for an overnight stay, for the apartment that is offered.
- Alain (9/5): Superb -
- Satish (9/5): It’s worth for the money - Location More clean Bed spread and blankets would be nice
- Jorge (4/5): An average overpriced stay - Location was very convenient as it was close to the bus station. Communication with the host, check-in process, issue with the room not being cleaned at the time of arrival, issue with the delivery of keys, amenities not as listed (does not have oven nor fireplace), the place is somewhat oversold in the description, property safety.
- Vaibhav (9/5): Superb -
- Xavi (10/5): Fantàstic - Wr traveled on december 2024.
The apartment was perfect, big with natural light (3rd floor)
Bed was really amazing
Kitchen very completed
It was all very new
We could park our car just in front (i don't know if it was possible, but spend 3 days without paying)
Just 10 minutes walking to city centre
Easy check in with code for the key
Very clean
Warm with central heating
Heating on the floor for the bathroom
- Andrew (8/5): Very good -
- Nadhiya (7/5): Good - Location is center to tourist places. Transportation facility 2mins away. Quite and decent apartment, all amenities were good WC to be maintained well
- Salou (10/5): Exceptional -
- Teona (10/5): Exceptional -
- Todua (9/5): Superb -
- Claudiu (3/5): Poor - The apartment was not like the pictures seen on Booking, it was a ground floor apartment where you could see all the passersby on the street side, I could do over this aspect if it was a clean apartment however I must say it was really dirty everything even the sheets!!! I had to buy my pregnant wife a new towel because the one the host was providing sucked !!! Really painful ! I usually don't write recessions but for this one I made an exception to the rule 😊 The apartment was not like the pictures seen on Booking, it was a ground floor apartment where you could see all the passersby on the street side, I could do over this aspect if it was a clean apartment however I must say it was really dirty everything even the sheets!!! I had to buy my pregnant wife a new towel because the one the host was providing sucked !!! Really painful ! I usually don't write recessions but for this one I made an exception to the rule 😊
- Kunal (8/5): Little High price as compared to facilities but location wise good - Location, convenience, apartment with basic facilities.
For a small family, recommended this apartment with kitchen studio. There was toiletries, kitchen utensils, etc made stay comfortable. Communication for check in could be made easy so that travellers don't find problem who is not local. There is no reception.
Some hanging clips required for winter coats.
Curtains are not proper. If want to sleep till late, it is not covering whole window.
No television.
- Lara (7/5): Good -
- Rima (5/5): Average stay - Location. The property owner is highly non cooperative.. It does not have any wifi which caused a major problem for us. Even after repeatedly asking for it, the owner refused to provide. The check in time was 3pm.still the owner handed over the room at 4pm.I have been to many places in Europe but never had such a bad experience in any apartment.
- Nikhil (8/5): Very good -
- Anastasiia (1/5): Bad - We struggled to negotiate about booking period shift, we didn’t get WiFi access after few calls to the apartment representative. Not recommended service at all.
- Deshmukh (9/5): Good stay, good location. Faced slight inconvenience but not that big of a deal :) - Good location and clean property. I had booked for 4 people. There was one double bed which was very comfortable, but another sofa-bed, for this half part was comfortable, but the other half was very uncomfortable, i did write to the property owner/ manager but no one came to take care of it, or simply provide an extra mattress.
- Polat (8/5): Very good -
- Stephen (7/5): Good - Owner was very friendly and helpful. Location was excellent; close to shops and restaurants and a short walk from the Old Town. Cleaniest was a bit of an issue, however the owner quickly rectified the issue. There was no TV and the room was a little basic, however a perfect apartment if you want a budget friendly apartment in an excellent location.
- Bar (8/5): Very good -
- Rait (10/5): Exceptional -
- Slavisha (9/5): Superb -
- Nodari (9/5): Superb - Nice location, clean places.
- Maria (3/5): Poor - 1st thing which was not acceptable - we didn't receive any check-in instructions before arrival, so I had to call by phone and ask the owner for them. The owner told that I need to find him on WhatsApp and send him the number of the reservation. After some time, he sent me the instructions, how to get to the property. When we got to the apartments, we fount out, that it was not the room, which we booked with a separate bedroom, but a small studio with a double bed a couch and a kitchen in one room. I called the owner back and he told me, that the bed in the room, which was booked by me was broken by previous guests, so he can only propose us to stay in this room and to move to the other one the next day. I didn't agree and had to find another place to stay urgently. The thing, which we have mentioned during our 20 minutes stay in the apartments - only 1 pc small dirty towel per person, uncomfortable couch, dirty floors, windows are towards the loud motorway
- Mikael (6/5): Good location but the rest was unsatisfactory! - The location was as advertised but on the back part of the house. There was no WiFi and it was not very clean.
- Alexandra (8/5): Very good -
- Karolína (8/5): Very good -
- Iryna (1/5): 🤬 - Alfred apartment!!!!! Not give for us information about code key! Time to check in from 15.00. We received keys information around 15.30 in check in day! So i with my family just waiting in front of the door before when Alfred answered!!!!!! I ask them about key information 1 day before but not received answer, internet nor working! Cooking plate not working too! 🤬
- Serkan (7/5): Good -
- Anane-ani (9/5): Superb - The apartment is in a quite quiet place. It's not next to the central sights, but not far either. The apartment is clean and tidy. Internet works well. The owner gives you detailed instructions and answers all questions in a timely manner. As I mentioned, the apartment is clean, but the bed covers could be whiter and smell better.
- Hayden (10/5): Exceptional - Great location was close to most of the attraction sites. 7 min walk and your there. Easy access has parking near that you could bargain with the price. The only disappointment was that there was no fan, ac or any kind of cooling system.
- Solomiia (5/5): Could be a very nice place to stay if the communication was good. The messages are not read and responded, very hard to - The flat itself looks nice, spacious. The location is close to the center. There were not enough towels and toilet paper. The communication with the owner was very poor. There was no internet. No hairdryer.
- Kostiantyn (8/5): Very good -
- Anastasiya (8/5): Very good -
- Nathan (10/5): Exceptional -
- Petr (4/5): Disappointing -
- Yackel (8/5): Very good -
- Basilis (5/5): Passable - Goog location with tram, bus and metro stations close to apartment. We left our luggage until 13.30 to the apartment the check out day. It was very difficult to communicate with the owner about our check in. He didn't reply to e mail and messages we sent. We called him twice to inform us how we will get the keys.
Only at the check out, sent us an e mail first thing in the morning to remind us that it is check out day.
It was only 4 big towels in the apartment for 5 days.
The hair dryer wasn't working.
- Michał (10/5): Exceptional - Location, cleanliness, good service, sufficient apartment space. Street parking - to short park time in blue areas for visitors.
- Nareerat (2/5): Our nightmare T T - Location is quite close to Florenc subway station, convenient to go to other places. Roomsize is quite large. Kitchenware is quite good. Cleanliness. We arrived almost midnight and found out that the toilet bowl and bathroom floor was very dirty. It looked like the toilet bowl was exploded. There is human's splash all over the bowl and bathroom floor. We texted to the owner but he was 100 km away from the apartment and will send the Cleaner next day. So we had no choice but to clean the bathroom by ourselves at midnight without proper cleaning tools. Anyway, the Cleaner did come next day.
Also the facilities are under expectation. There are only hand soap and shampoo bottle in the bathroom with little of liquid left. I also informed the owner but the Cleaner didn't fill up the bottles. No floor mat in the bathroom. Towels are low quality, they left scrap after using. No hanging rack and no shelf to place things in the shower stall.
The water heater in the quadruple room was not stable. It cut off after 2 people used it. I had to shower with very cold water during the 2nd night. Also there is no hair dryer in this room while the other room's hair dryer was broken. TV in the quadruple room was also broken. There is washing machine but no drying function and no rack or place to dry. So I didn't use it.
The door of quadruple room requires some technic to open. We asked the owner but he couldn't help much since he was far away. My brother had to search the internet and luckily we found one clip showing the technic to open this kind of door.
- Eliezer (8/5): A great fix if you're in a jam - My flight was delayed and I was in a pinch - I had to find a place to stay in short notice. This place was just what I needed and at a reasonable price. Towels were small and lightweight but I assume that's to discourage people from stealing them...
- Aleksandras (7/5): Only location is good. Apartment is poorly. Without all you need to cook meal. It’s also strange in Prague not to have g - Apartment is located in the very good location. Only this is good for the stay. Poor contact with owner. No info about keys left until we call owner. Bathroom door lock don’t work. Bedroom door don’t lock ether. Not wo good stay.
- Eleanor (7/5): Good - Very unclear on how to get access to the room. Should have been told how to beforehand.
- Wonhu (10/5): Exceptional - Nice location I couldnt use induction, they didnt reply me message
- Helia (8/5): Very good - Very clean and central No internet in our apartment
- Ivanov (10/5): good location, confortable, clean and beautiful - it was located in a good area, very close to every where in Prague, super clean, super confortable. the best apparment in my all Europe trip. I loved this apparment.
- Maura (6/5): Nice Apartment and very central but you need to bring your own towels -
- O (8/5): Very good -
- Marcelo (8/5): Very good -
- Andrii (5/5): Passable - Good Location and comfortable kitchen. It was construction in front of a window and it was very noisy in the early morning. Also, there was no soap and shower gel. The towels were very small.
- Gonzalez (10/5): Exceptional -
- David (5/5): Terrible communication and access instructions. - Excellent location, comfy beds, clean. Terrible communication. I was not given any instructions on how to access the apartment. I had to call three times, and they didn't speak English. We were stuck outside the apartment in a freezing blizzard at 9 pm at not being able to access the apartment. The original email they sent was flagged as spam and didn't look trustworthy. I still have no idea who owns the apartment. Until we had access I was half expecting it to be a scam.
- Devin (6/5): Pleasant - Room was clean and cozy 84 euro was too much for what breakfast was offered. A few more harty options be suggested.
- Yuan (8/5): Very good - Private and quiet, the amenities are fine , room is specious , cp high, maybe because relatively low season In oder to open the front door and apartment door made me kind of tense in the very early morning . Should advise the customer of details information and contact person .the tower for body drying is too small and should provide one napkin for facial drying too.
- Bektur (10/5): Exceptional - Excellent price/quality ratio. The apartment is very nice, everything is clean, there is everything you need.
- Hans (9/5): Superb - Great service. It was convenient to check in on your own. The apartment has everything you need. There are not enough towels. Only a couple of small ones (but soft and pleasant). Otherwise, thank you very much!
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