MarSenses Ferrera Blanca Hotel Family

Location: Sa Partio, s/n, Cala d´Or, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Car hire
• Table tennis
• Currency exchange
• Solarium
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Aerobics
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Scuba diving on site
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Concerts/live shows
• Clubhouse
• Wine release events
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Water tubing nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite.

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite is consisted of of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Studio

  This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Suite with Sea View

  This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Basic Apartment

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Universal Suite

  This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Hearing accessible

• Suite

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Hearing accessible

• Studio - Single Use

  This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Suite with Pool View.

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as pool views. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Three-Bedroom Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the fully equipped kitchen that features a refrigerator, kitchenware and a microwave. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Apartment.

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, kitchenware and a microwave. This air-conditioned apartment includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Lyndsey (8/5): Amazing! Would go back in a heartbeat! ☀️ - Location was fab! Stunning beach right opposite! The entertainment team, Sensi crew are amazing! Clean room and facilities, swimming pools lovely and clean. Really friendly helpful staff, special mention to Isa in the restaurant and Cory on reception ❤️ lovely all inclusive food. Gluten free options too. On some occasions the food was poorly labelled which was hard for me being coeliac but most of the time the chefs would answer my questions.
• Hanna (8/5): -
• Julien L (5/5): Belle endroit bien situé mais une expérience décevante avec l'accueil de l'hotel. - L'emplacement est top. La nourriture est bonne et les équipes bar/restaurant sont très gentilles À peine 30 min après nous être installés dans notre chambre, on est venu frapper à notre porte pour nous déplacer dans une chambre moins bien, moins éclairé, plus humide avec des soucis de chasse d'eau (fixé ensuite) et une bouilloire sale. Pas d'explications ni de compensations ce qui est regrettable. Autre point pas terrible : très peu de places de parkings et nous avons parfois du nous garer à 500m de la.
• kirstie (10/5): -
• Hannelore (9/5): -
• Yann (7/5): Excellente situation géographique bel hôtel bien entretenu - Le personnel très accueillant, la propreté, les piscines Il est vrai nous n avons pas trop manger à l hôtel et ce que nous avons mangé niveau qualité n étais pas a notre goût
• mickael (9/5): Superbe - La gentillesse du personnel et la propreté de l’hôtel Rien
• Diana (10/5): -
• Federica (10/5): Relax - Struttura bellissima molto grande e pulita staff sempre sorridente educati e sempre disponibili adatto x le famigli soprattutto per i più piccoli veramente bello
• Uluer (10/5): -
• ZanaHoxha (9/5): - The staff was very friendly and helpful. The room was very clean, and the food was good, although it was often quite similar from day to day. The hotel is very close to the beach, only 3 minutes away, and there are two other beaches about 15 minutes away. The activities were excellent, especially for young children. Overall, everything was just as described. Access to the beach was not very easy with a baby stroller. If you are traveling with children, make sure to book a room on the ground floor because there is no elevator in the second building. The room did not include coffee facilities. The snack bar offered the same food every day and could have had more variety on some days.
• Tj (10/5): - We loved our stay here, everything was just perfect, the property, the staff, the location and the food were all just top notch, definitely be back We had to leave it.
• Selim (10/5): Suveränt! Åker säkert tillbaks!! - Rent, proffsigt, nära till den fina stranden samt mycket mat att välja på. Borde finnas en snackbar vid stranden.
• M. Kuiper (9/5): Geweldige vakantie in gezellig hotel - Mooie locatie, leuke zwembaden, kleinschalig, mooie kamers, heel schoon, aardig personeel, op loopafstand van het mooie strandje. De kinderen hebben zich prima vermaakt met tafeltennis en volleybal. Het eten in het restaurant viel in de avond op sommige avonden wat tegen. Het was niet slecht maar ook niet geweldig.
• Myriam (10/5): - L'emplacement, le personnel Restaurant bruyant
• Wilfrid (10/5): - L'accueil, le personnel souriant, la qualité de l'ensemble des services, animations, bar, restauration Il manque un espace sanitaire dans le restaurant pour se laver les mains
• Samira (10/5): Wow we loved this stay , amazing food , clean and the staff were amazing , I can’t moan about anything it was beautiful - Everything Nothing
• Martijn (9/5): -
• Legorini (7/5): -
• Isabelle (9/5): Super Hôtel - Super emplacement, animations, piscines, repas Rien nous reviendrons c'est sur
• Pieter van Hoeven (8/5): Heerlijk hotel met goede all inclusive en loopafstand van het strand en centrum - Heerlijk hotel met alle faciliteiten en op loopafstand van het mooie strand! De all inclusive is van heel goed niveau! Het hotel is wel op kinderen gericht daardoor soms want geluidsoverlast van de kids. Maar dit wisten we ook wel beetje vooraf.
• Sara (7/5): - Limpeza, a comida e variedade de actividades para crianças. Na parte da comida, ainda ha muito despercebido alimentar (tambem da parte dos hospedes, algo que o hotel nao pode controlar) sobremesas muito doces. Mas no geral a comida estava boa e havia variedade.
• Sergio (10/5): Super toll - Super Das es kein innenpool hat
• Helene (10/5): Je recommande cet établissement - L’emplacement, l’hôtel était à taille humaine et avec de belles infrastructures Les buffets pourraient être plus variés mais c’était de bonne qualité
• Christian (6/5): - Für Urlaub mit Kindern gut, Sauberkeit, Zimmer in die Jahre gekommen, Essen nicht so gut
• Jessica (8/5): - Los trabajadores muy amables todos, buena comida en el Buffet. Tal vez diría que la cama no era muy cómoda.
• Cinara (7/5): -
• Michael (9/5): - The staff was amazing, the facilities very clean, and my kids loved the mini disco at night. We had the all inclusive and there was always enough food and drinks. It was early in the year and the temperature was around 20-25C so we cannot complain, but heated water would make this the perfect place.
• Diana (10/5): -
• Thibaud (2/5): Déception, nous avons écourté notre séjour dans cet hotel - Le bruit. Notre chambre était juste au dessus de la scène. Mon petit garçon était fatigué de nos journees excursions et il ne pouvait pas s'endormir avant 22h30 à cause des spectacles. De plus, on entend tout... La nourriture. Vraiment pas bonne. Niveau mauvaise cafétéria. Aussi bien pour le dîner que pour le petit déjeuner. Nous n'avons presque rien mangé, heureusement il y avait de nombreux restaurants à côté. Heureusement également nous n'avons pas été beaucoup dans cet hôtel. Je ne comprends sincèrement pas sa bonne notation. Ce n'est pas du tout du niveau 4 étoiles et le buffet vraiment horrible... :( Nous avions trois nuits prévues et n'en avons fait que deux. Pour notre dernière nuit, nous avons rejoint un autre hôtel 4 étoiles, une pépite d'ailleurs... Ainsi nous sommes restés sur une note positive pour notre dernier jour.
• Mélanie (8/5): Très bon séjour - Nous avons aimé : - les piscines, notamment celle pour les enfants +++ - la qualité des produits pour les repas du midi et du soir + - le personnel ++ - la cala très proche et magnifique ++ - le stand nourriture et boissons ouvert à côté de la piscine enfant + - le mini disco chaque soir +++ - les activités proposées tout au long de la journée - le manque de choix et diversification pour le petit déjeuner ++, et la qualité de certains produits - l’horaire des spectacles du soir (trop tard pour les enfants en bas âge, 30´ de décalage serait parfait !)
• Joana (9/5): -
• Antonia (6/5): Not much to do here if it’s raining. - Rooms were clean and an ok size. Our room looked out over a road and shop. Very poor all inclusive provision compared to other hotels I have stayed at on the island. Wine only from taps and no bottled water. Nowhere to get coffee to have in the morning in your room.
• Nancy (8/5): Wir haben verlängert ❤️ - Tolles Hotel mit kleinen Schönheitsfehlern
• Rachel (9/5): We are very happy with our stay. We plan on making it as our yearly tradition to come. So much activities and the food i - The staff were so friendly, polite and helpful. The hotel is also perfect for families because the children will not be bored. Lots of activities everyday. This is just a personal taste, but the room we’re in is not so good in terms of design. I dont like sleeping with bathroom as my view. They could have put a curtain just to feel it like more personal space. But nonetheless is very good.
• Vera (2/5): Muy mal no lo recomendaría a nadie, decepcionante - NADA, ya que abandonamos el hotel al día siguiente después del desayuno y teníamos pagado 5 días y 4 noches en todo incluido y el día 04/04 mi marido fue a retirar las maletas y entregar las llaves, no se podía dormir del frio en la habitación, la primera noche dormimos con la ropa puesta y al día siguiente nos fuimos. No hemos utilizado ni la piscina y cenamos solo una noche, no tengo nota para nada de esto. Para empezar hicimos el check-in a las 12 a medio día, nos comunican que la habitación nos la darán a las 15 h, a las 14:30 h fuimos a recepción había una cola de 50 personas como mínimo que estaban haciendo el check-in, preguntamos y nos comentan que a las 15h nos darán las llaves que las habitaciones no estaban limpias todavía. Finalmente a las 16:15h conseguimos que nos den las llaves después de de casi discutirnos con los de recepción, decían que estaban desbordados ya que es el primer día que abren, pues bien haber llamado el personal de limpieza unos días antes y no estarían montando este caos, la gente se quedo sin comer ya que algunos estuvieron hasta las 17:30h esperando habitación a la cola interminable. Bien entramos en la habitación que para empezar la entrada estaba sucia y la terraza toda llena de excrementos de los pájaros de todo el invierno, adjuntare las fotos. Al entrar en la habitación constatamos que la calefacción no funcionaba, hacia mucho frio dentro ya que en todo el invierno no se había calentado. llamamos a recepción a comunicar nos dan indicaciones de como poner la calefacción y no arranco, volvimos a llamar nos dicen que vendrá el técnico eso fue a las 17h , pues finalmente el técnico dicen de recepción que fue a las 21.30h y ha dejado el aparato funcionando. Sobre las 23:30h fuimos a dormir y la habitación estaba helada, se oía un ligero ruido del aparato de la calefacción puesto que estaba a 28C, pero no salía calor para nada, dormimos con la ropa puesta después de volver a comunicárselo a la recepción dijeron que ya mañana lo volverán a mirar. Preguntamos que nos cambien de habitación, pero no aceptaron hacerlo. A la mañana siguiente decidimos irnos, ya que para pasarlo mal estamos mejor en nuestra casa. Perdimos 650 €, pero hemos aprendido a donde no volver, ni recomendar este establecimiento. Hemos estado en otros hoteles de esta cadena y genial, pero la Gerencia de este hotel es de un 0 grande a la izquierda, muy, muy deficiente.
• Özge (9/5): - Vielen Dank an das gesamte Team des Hotels, das stets freundlich und zuvorkommend war. Die Zimmer sind sehr gut ausgestattet und sauber. Wir haben unseren Aufenthalt im Hotel sehr genossen. Das Preis-Leistungsverhältnis ist unschlagbar. Sehr leckere und abwechslungsreiche Speisen. Unsere Erwartungen wurden übertroffen. Wir kommen gerne wieder.
• KULAIEVA (10/5): -
• Victoria (9/5): Fabulous week in the sun with a toddler - The food was excellent and staff lovely. The restaurant toilets were in a building fairly far away which wasn’t great with a toddler.
• Keila (9/5): Tudo ótimo - Ser all inclusive Nada
• Stuart (9/5): Great return trip after 10 years - Food was excellent with theme nights frequently. Nothing
• Leonard (8/5): Sehr schön - Kinderanimation. Wasserpark und Essen Keine längere Kinderbetreuung
• Sharon (8/5): -
• Ewelina (10/5): - Sehr schönes Hotel, sehr nette Personal. Die Lage ist sehr gut. Sehr schöne Sandstrand nur 2min zu Fuß entfernt. Für Familien mit Kindern einfach Traumhaft .Jeden Abend ein Live Schow und Attraktionen für Kiddis.Viele Restaurants in Fuß Nähe.Wir kommen bestimmt nochmal wieder.
• Magdalena (10/5): Una estancia perfecta - Cama cómoda , la comida muy buena , el personal muy amable
• Aniela (9/5): Bardzo polecam! - Bardzo dobre jedzenie, miły personel, świetna lokalizacja Baseny mogłyby być podgrzewane, bo w drugiej połowie października woda trochę zimna
• Fanou (8/5): Fijn verblijf! - Fijn en vrolijk personeel, ideaal met kinderen! Mooie tuin en fijn kinder zwembad. Het appartement was wat basic en het terras bij het appartement was fijn en groot, maar miste een parasol en fijne stoelen. Dat is fijn voor de momenten dat de baby slaapt.
• Simona (10/5): - Svarus viesbutis, maistas skanus,susisiekimas geras. Personalas galetu daugiau nusisypsoti 🙂
• Yvonne (9/5): Schöner Familienurlaub am Strand und Pool - Ruhig gelegen, schöne Pools, Restaurant nicht zu gross, kein Anstehen am Buffet, tolles, freundliches Personal. Der Strand ist rasch erreichbar Der Reinigungsservice während das Aufenthaltes war sehr minimal ( Boden nur 1 mal gereinigt, im Badezimmer nur sporadisch geputzt). Nur 2 Stühle auf der Terrasse für 3 Personen
• Lagnier (5/5): Le ménage est une option - Le restaurant est très bon. L'hôtel est beau. Les animateurs sont très sympas. Le ménage est une catastrophe. A l'arrivée on nous a demandé si on voulait un passage par jour où un passage tous les deux jours. Étant avec un enfant en bas âge nous avons demandé tous les jours. Nous avons dû nous rendre trois fois à l'accueil pour demander pourquoi personne n'était passé, aucun ménage de fait, plus de papier toilette, serviettes sales. Les draps n'ont pas été changés une seule fois sur la semaine. Invasion de fourmis dans la chambre qui nous a obligé a déposer la poubelle devant la porte de la chambre, a notre plus grande surprise, la poubelle a été vide devant notre porte.... Serviette avec tache suspicieuse. Lors de mon troisième passage à la réception on m'a répondu : ok j'envoie quelqu'un pour les serviettes, seule chose qui a été faite sur une semaine.
• Annemiek (8/5): Fijne vakantie - Locatie Veel lopen, naar restaurant, geen lift, weliswaar 2 verdiepingen maar met zware koffer en ouder stel niet prettig
• Dana (10/5): - Krásná lokalita … úplně jako v lázních Nic
• Adam (10/5): None stop fun and laughs. - The service from the staff is amazing and so much to do for adults and children Nothing
• Emilie (10/5): - L accueil, l'attention pour mon anniversaire., les repas. Manque cruellement de place de parking et nous sommes en Octobre......
• Iryna (10/5): -
• Antonie (8/5): Užili jsme si pobyt, hezký areál, milý personál - Blízkost pláží, hlavně Esmeralda asi 700m od hotelu, areál hotelu krásný , prostorný a hlavně čistý, bazény čisté , jídlo normální U jídla bychom ocenili více steaků kuřecího např, málo výběru masa, postel v ložnici ok o gauči na spaní uz se to říct nedalo, matrace velmi měkká a nepohodlná, hlavní dveře v pokoji netěsnily a bylo vše slyšet zvenku
• Christian (10/5): -
• Adéla (10/5): -
• Jessica-Sarah (8/5): Lovely hotel but probably best for families and not couples - The hotel itself was lovely with great pools, spacious rooms and it was really close to a beautiful beach. The variety of drinks and food was also good. The entertainment was of a really high standard. We had a problem with ants in our room and sometimes the food was cold/the atmosphere in the dining room was quite clinical. The hotel is also an hour away from the airport which is something to consider. The staff are very professional but not overly friendly.
• Ельза (7/5): -
• Hidde (10/5): Top vakantie gehad bij Marsenses, een hele goede aanrader! - Super aardig en meedenkend personeel. Top faciliteiten, en drankjes. Locatie is perfect gelegen bij het strand op goede loopafstand van Cala d´or. Het avondeten vonden we minder, eten was vaak koud wat warm moest zijn. Het is een gehorig restaurant waar de sfeer minder is.
• Cristina (10/5): - Totul cu exceptia scarilor spre mare, incomoditate totala pentru cei cu copii mici Scarile catre mare, cu carucior cu copil mic foarte incomod
• vanesa (10/5): - El hotel lo recomendaría a todo el mundo la habitación muy amplia el baño impresionante, el comedor mucha variedad tanto en el desayuno, comida y cena , la animación muy buena sobre todo decir que Nacho en las actividades por el dia me traducía al Español porque eran todo gente estrangera y el bar de la piscina la atención muy bien sobre todo la atención de José y mariana . Solo echo en falta que a la noche en la animación y actuaciones hablen un poco mas español La falta de que hablen en las actuaciones en español
• IURIE (10/5): -
• Kaoutar (10/5): En general muy bueno! - Las instalaciones sobre todo la piscina de niños. La animación para los niños, el personal muy pro.El buffet variado y la ubicación Que tenga un sobrecoste el usar la caja fuerte…
• Gretel (7/5): - Me encantó la comida y el trato de personal La limpieza cada dos días
• Michaela (8/5): Hotel jsem vybrala kvůli kuchyňce na pokoji, byl to první pobyt v hotelu s multialergickým dítětem. Číšníci nám vyšli vs - - super vyžití pro děti - bazény, animace - velmi milý a ochotný personál - z důvodu potravinových alergií u syna jsem zvolila pokoj s kuchyňkou; naštěstí nakonec nebyla prakticky potřeba, protože byla velmi špatně vybavená, na vaření to rozhodně nebylo; chyběl i ostrý nůž, utěrka, houbička, jar se objevil až po prvním úklidu - poněkud svérázný postup úklidu, kdy věci, které úklidu “překážely” byly náhodně pohozeny někam na hromadu, např. všechny krémy do jedné kosmetické tašky apod; asi by měl člověk před úklidem vždy uklidit, na to bylo ale v pokoji málo úložných prostor a věšáků
• Marques (6/5): Poderia ser muito melhor pelo preço que é cobrado. Não voltaria. - Da localização e do atendimento dos funcionários. Ao chegar tivemos uma pessima experiência ao encontrar um barata e aranhas no banheiro e logo depois um grande inseto no quarto. Ao reclamar, nada puderam fazer para melhorar devido ao horário 10PM e a lotação do hotel. Além disso, pouca variedade de opções de almoço e janta. E a qualidade da comida também não nos agradou.
• Steven (5/5): Cheap, and is cheap. - Price point. I got what I paid for. Food options were not great. No true beach access. The staff was rather rude. They said they would do something special for my daughter’s birthday but must have forgotten.
• Cristina (10/5): -
• fatima-ezzahra (10/5): A nice hotel with a big heart -
• Kumeshnie (8/5): Was a good stay and enjoyed going to the beach every morning - The facilities was great and the location was good. A 20 minute walk to the shopping district, Cala Gran and about 10mins down to Cala Ferrera. Both beaches are lovely. Very much a hotel for people with young families. Which is great for those it suited. Looks like the young kids had a blast. Would defo book the adults hotel if your child is over 16. Usual sun beds taken before 8am and left empty most of the day when only a few people using the pool around midday.
• Lise (10/5): -
• Fiona (6/5): Good facilities but too many people for the amount of facilities. - Good facilities and rooms. Staff are very helpful and accommodating. Too many people for the amount of sun loungers. Having to queue to get shade at the pool. Having to carry buggy up and down the stairs to the room. Having to queue for dinner at certain times in the heat due to volume of people. Lots of ants!
• Ismail (8/5): Good place to stay - Location - food - team Comfort of beds - cleaness
• Emma (8/5): - An hours drive from the airport. Amazing location with lots of bars and shops right round the corner. The beach is very small and not adequate for the size of the hotel. The pools are also small for peak season. There is not enough sun loungers. Other than that the place is gorgeous. The animation team are fantastic. The food was plentiful, although not amazing but there was always something to eat Ants in the room and the lack of sunloungers
• Bettina (5/5): -
• Kate (9/5): Superb - Was a great hotel overall! Very family friendly and felt very safe. Great vibe all round. Was a nice walk into town and close by to some great swimming spots. Great buffet which was included There was no parking, but street parking was easily accessible.
• Miljana (10/5): Exceptional - Beautiful hotel close to the beautiful beach.
• Caitlin (9/5): Superb -
• Ash (7/5): Good hotel - Reception, restraunt, and entertainment staff were wonderful with all. The communal areas such as the pools, restraunt, and reception well kept clean and looked the part. In the main I would recommend for a young family. The room was a bit tired but okay and adequate for our needs. There were a lot of ants around the room entrance and balcony inpaticular
• Lester (9/5): Superb -
• Débora (8/5): Very good -
• Linda (9/5): Superb -
• Adam (10/5): Exceptional -
• Riquelme (9/5): Superb -
• Chloe (4/5): Our son had great fun. - We liked to location and the fun for kids. The room was very small for 4 people. We asked for a double bed but we didn’t get. The sofa bed was like for a child but we had an adult sleeping in it. The room wasn’t cleaned properly and we’d never swept or balcony cleaned. The food was ok. Not much choice. Could be warmer. We wish there has also been somewhere to else to have drinks or dinner outside when you’re on holiday. The dinner hall felt very much like a canteen at school.
• Rebecca (10/5): Exceptional - The entertainment team, the staff, food, drinks and whole complex Nothing
• Lucinda (9/5): Lovely hotel, clean and well presented with great staff - The property was very well presented and clean Nothing
• Zoe (1/5): DISCUSTING food, didn’t clean room for three days or change towels - Nothing Cleanliness Food Staff
• Henry (10/5): Fantastic value for money all-inclusive - Hands down the best value for money hotel I've been to. The staff, the cleanliness, premium drinks, good quality food were all above my expectations. I'm not one to write reviews but these guys deserve it. Only point is some of the meat in the buffet wasn't thoroughly cooked through but that got rectified straight away and took the whole lot back to check. As I said, really quality procedures.
• Anatolijs (8/5): Service was not bad.For that price it is worth visiting. - Breakfast was swell.Overall tidiness and polite members if staff. Sewer smell.We were accomodated in t-houses.Ants were spoted inside the house,especially in the bathroom. A bit too far from the beach.
• Larissa (9/5): Overall it was a dream! We stayed just 5 nights but I def would stayed more. - I loved the structure, the apartament, location is perfection, staff was lovely and helpful, great variety of food and drinks. I think only the kids pool should have a heating on during some part of the year because the water was freezing in April and my daughter did not enjoy at all the pools. Of course the world does not spin around me and my family, but it would be a nice add! Also Lunch time could start at 12!
• Ken (8/5): Great place to stay. - Staff were brilliant, especially Geo rge and Alina at the reception. We had a slight issue with a leak in bathroom, but it was dealt with very quickly. The entertainment being outside in April - a bit cold!
• Alina (10/5): Excellent experience, highly recommend - Everything. The food is delicious, the staff is amazing, very supportive, the pools, all the premises are clean and safe. Plenty of activities for kids and adults, well done Senses Team!! My kids say it was the best snd want to return! Excellent experience! Nothing
• Mathieu (7/5): Good - The selection of food was good and the staff were excellent The pools were all in the shade after about 3pm
• Alexandre (8/5): Very good - Very nice large rooms, good food variety at the buffet restaurant, beautiful beach, nice location Commun area lack cosiness, missing a heated pool, buffet restaurant should drop non Spanish food as it's not up to standards while Spanish food they serve is great.
• Hannah (4/5): Wouldn’t return or recommend - The location The food, the room did not feel clean, the reception staff charged us twice for our stay, the room was next to the stage (no one told us this at check in, considering we were travelling with a 7 month old baby this should have been mentioned), no help with suitcases,
• Lisa (8/5): Enjoyed our stay lovely hotel . Prob wouldn't go back - Staff excellent and entertain team amazing they never stop We liked how the hotel was quirky with different pools and wall to meals The food wasn't good well for us Always same for lunch and dinner pork pork and more pork
• Sheila (8/5): We like to come here every July for a 4 night stay. We have never been disappointed. - The hotel is in an excellent location being close to beach and town. The food is very good and the staff friendly.

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