DoubleTree by Hilton Istanbul-Avcilar

Location: Cihangir Mah. Londra Asfalti E5 Yan, Istanbul, tr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Currency exchange
• Hammam
• Non-smoking throughout
• Concierge service
• Steam room
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Covered parking
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• King Room - Mobility Access

  Modern suite with luxurious bedding, a laptop safe box, an LCD TV with cable and satellite channels.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Slippers
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• Twin Room

  Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Slippers
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• King Guest Room

  Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Slippers
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• King Deluxe Room

  Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box. It offers views of the Lake of Kucukcekmece.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Slippers
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• Twin Deluxe Room with Panoramic View

  Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box. It offers panoramic views of the Marmara Sea or the Lake of Kucukcekmece.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Slippers
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• King One-Bedroom Suite

  Modern suite with luxurious bedding, a laptop safe box, an LCD TV with cable and satellite channels.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Slippers
  • Bidet
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• King Duplex Suite with View

  Modern suite with luxurious bedding, a laptop safe box, an LCD TV with cable and satellite channels.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Slippers
  • Stovetop
  • Bidet
  • Sofa bed
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

• Premium King Room with Lake View

  This room has air conditioning and mini-bar

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Slippers
  • Cots
  • Feather pillow
  • Smoke alarm
  • Privacy curtain

Guest Reviews

• tugba (6/5): -
• Faruk (10/5): -
• Tomas (1/5): -
• Waleed (7/5): - قريب من محطه المترو والمنطقة جيدة من ناحيه الخدمات لا شي
• David (7/5): -
• Myursel (10/5): -
• Homeira (4/5): Je ne reviendrais plus à cette hôtel - Chambre et salle de bain pas pratique. matelas très dur et pas confortable. chambre remplie de poussière. linge de bain vieux et pas propre avec beaucoup de tâches. Petit déjeuner très maigre. Pas de choix et pâtisserie pas bon. Le décore du lobby est très jolie mais le reste n'est pas un 5* hotel. On a dû nous même descendre nos baggage pour le check out car il n'y a personne pour le service et cela était à 9h30 du matin. Je ne recommande pas cette hotel pour les personnes qui on l'habitude d'un 5*. Ce n'est même pas un 4* cet hôtel. Il est bien pour un 2.5-3*
• 2c9df3e64726710066a83b76bd7f2cec (2/5): Not at all as I expected for that price. - I like only the hall entrance floor and the elevators they were super fast First of all if jt says 30km from the city be aware that is always more and more then 1 hour. I didn’t like this hotel because at the property was the rude receptionist, the room was very very cold it was cold outside we arrived very late at night because of our flight and like they should’ve heat it a bit before. It wasn’t clean as it should’ve like hello its DoubleTree by Hilton its not any random Hotel, then they were a lot of thing missing in bathroom the toothbrush and toothpaste the shampoo we called them 4 5 times to refill the shampoo it didn’t work, the tv remote control didn’t work until we called someone to changed it. That very high price with nothing even breakfast was not included and etc etc
• Denise (9/5): C’est un hôtel spacieux, bien équipé, propre. Le personnel est sympa malgré que y’a une diminution. - Le confort Je suis venu plusieurs fois dans cet hôtel, y’avait plus de choix niveau petit déjeuner. Ils peuvent faire mieux. Baisser le prix du massage. Ce n’est pas près du centre d’Istanbul.
• Signoret (10/5): -
• Yusuf (9/5): -
• LŐRINCZ (10/5): - YOUR room is very nice clean very good ( Nurgül She was very neat and cleaned the room nicely, the cleanliness was perfect)
• OLEKSANDR (9/5): Всё хорошо, отель удобно расположен, отличный персонал, разнообразие еды на завтрак, просторный номер и удобная кровать. - Шикарный отель, отличный завтрак, удобный и просторный номер Шум из окна от шоссе внизу
• Ahmad (5/5): -
• Nabil (5/5): -
• Kaoutar (8/5): Van herhaling vatbaar. - Top!
• Eda (10/5): -
• Victor (9/5): -
• Asuman (10/5): -
• Marc (9/5): Pleasant and efficient -
• Adrian (9/5): -
• ashraf (6/5): NOT to expectaions. - very bad attitude in receiving clients as well the categorization on booking for the room far away from reality paying extra money for nothing, staff in eating lounge are so aggressive with tourists.
• MOHAMMED (10/5): -
• Zhelyo (10/5): -
• Mahmoud (10/5): -
• Natasha VR (9/5): -
• Gabi (6/5): -
• Piotr (8/5): -
• Saghn (10/5): -
• Ibrahimkhil (10/5): -
• Abul (6/5): Picked the best in the local area by review. Very happy with Room but let down by Hotel facilities. - The room was a decent size, clean, and had everything you'd expect. The hairdryer was of good design, which is a plus compared to some hotels, and the Wi-Fi was pretty solid. The TV was old, so the picture quality wasn’t great, but honestly, that wasn’t a big deal. The bed was okay, though it was a little sunk in around the mid back location, likely from guests sitting up to watch tv. The room had a 180-degree view, but with the grey winter weather and the industrial area outside, there wasn’t much to see. The continental breakfast was fine. The omelette made by Domra-Sema was really good, but other than that, I was a bit disappointed by the breakfast options. The chicken soup was nice, but sadly, it was only available one day during my week-long stay. The biggest letdown was the hotel restaurant. Honestly, I couldn’t figure out if it was open or not the entire time I was there. When I first arrived, I was turned away because it was late, which was fine, but reception said it would be open late. It would’ve been helpful if they had just said the last entry time instead of the "closing time." Luckily, the terrace bar was open late, so I had a burger for dinner, but the terrace was super smoky and didn’t have much fresh air. Throughout the week, I couldn’t tell if the restaurant was open or not. One day, I came down for lunch, sat down, and saw the chefs cooking, but there were no staff around. After a few minutes, another group came in, asked the chefs something, and left. I waited a bit and then left for an outside restaurant, which I ended up visiting at least three times during my stay. I’m guessing they mostly focus on room service, since the menu in the restaurant and room service was the same. As for the food, the main dishes were pricey and not very flavourful for what you got. The snack meals, like burgers and pizza, were average but better than the main dishes. There was one local restaurant I really liked more for the food, vibe, and experience. I also tried the spa, but that was a bit awkward. I was thinking of booking a treatment for the evening, but the lady didn’t speak English, and it was hard to understand what she was saying. She was friendly enough, but the conversation was uncomfortable. I ended up downloading Google Translate afterward, but I didn’t end up booking anything. I didn’t use the gym either since it looked pretty dull. Another thing to note was the sound. Even though I had a corner room, the noise bounced around everywhere, almost like the room was surrounded. I could hear noises from the windows and hallway, which I later realized was probably from the room above or next door, maybe sound travelling through the air ducts by windows.
• Tomas (8/5): -
• Tomas (7/5): -
• Tomas (8/5): -
• KARYNA (9/5): -
• gurkan (7/5): -
• Anastassiya (10/5): -
• Sadullah Dr (10/5): -
• Demy (10/5): -
• Abbasov (10/5): -
• Karim (8/5): -
• İhsan (1/5): Hilton değil… girişte umut, çıkışta pişmanlık. - Otelin görünümü güzel sadece Hilton değil… Rezervasyonumu suit oda olarak yaptım ama geldiğimde normal deluxe oda verdiler. Sebep olarak “elimzide suit kalmadı” dediler. Oda ne suit’ti, ne de istediğim gibi yüksek kattaydı. Üstelik odanın tam ortasında kocaman bir demir kolon vardı! Eğer tüm suit odalarda böyle kolon varsa, lütfen bana göstersinler. Gece 01:00’de rezervasyon yaptım ama otele gittiğimde “rezervasyonunuzu göremedik, rezervasyon bölümü kapalı” diyerek beni yarım saat resepsiyonda beklettiler. Hilton ismine hiç yakışmayan bir yaklaşım! Verdiğim ücretle Deluxe odada kaldım, hizmet olarak hiçbir telafi yapılmadı. Tavsiyem: Rezervasyon yaptıktan sonra mutlaka arayıp “oda gerçekten suit mi, ortasında demir kolon var mı?” diye teyit alın. Yoksa Hilton tabelesi altında “Demir’le beraber” uyumak zorunda kalabilirsiniz.
• İhsan (1/5): -
• seda (8/5): -
• Ilqar (9/5): - Hotel so clean. Location is normal for business trip. Prices is good.
• Petr (8/5): -
• Nabilah (7/5): - Close to metro buses. The heavy smoke all around the property even in the rooms.
• özkan (10/5): -
• RANDY (8/5): It's a wonderful. - Breakfast is fine, so many choices. I'm
• Shakir (10/5): - Everything is wonderful, clean and tasteful
• OLEKSANDR (8/5): От этой сети отелей ожидал большего, а в нём даже не было нормального ресторана (только буфет, в котором завтракают) - Новый отель и просторная комната и ванная Нет ресторана поужинать.
• murat (7/5): -
• Ömer Faruk (10/5): -
• Abdoullah (10/5): - Services
• Ortikkhujaev (5/5): I will never stay in this hotel again! - Only location because of Tuyap exhibition center. Need to make some renovation. Especially in showers. All equipment is broken. Hair dryer is from my grandfathers time. No anyhygienic accessories. No bathrobe. Even in lobby there is no amy shoe cleaning machines. It is elementary things should be in every respected hotels. Tower always moving like earthquake. If staff makes cleaning upstairs, you can easily hear from your room.
• Tamari (10/5): -
• ezekiel (10/5): Peaceful and supportive - The employee are very friendly and calm. They are not corrupt with money.
• Mohanned (9/5): -
• Mohanned (8/5): -
• Anatoliy (9/5): -
• Sarhang (10/5): -
• MARCELO (8/5): -
• Дмитрий (8/5): Расположение очень спорное, далеко от истерического центра. - Прекрасный вид с верхних этажей Хороший персонал, очень отзывчивый Было грязновато, даже после уборки 🤷‍♂️ Завтраки очень простые, не для отеля с 5 заездами.
• SALAH EDDINE (7/5): -
• Kadri (10/5): -
• Petr (8/5): -
• mohammad (9/5): -
• Berrin (9/5): -
• Aleksei (2/5): - Плюсов нет За эту цену ужасно было всё. Персонал ходит с лицами, будто Вы им должны. Завтраки ужасного качества. Еды почти нет. В отеле грязно.
• harbi (10/5): -
• Cigaňak (8/5): -
• Raluca (8/5): -
• Tevfik (9/5): - Der Empfang war sehr freundlich und auch das Zimmer war sehr schön.
• Slavomir (6/5): Elevator....just try it. - Rooms was clean . Elevator was disaster with this card control. Many people don't know how to use it and few time I need to explain to other guests also what to do with that. You can be stack inside..
• Ahmet (8/5): Merkezi ve konforlu - Merkezi olması, çalışan arkadaşların iyi niyetli olması.
• Furkan (10/5): -
• Abdulsalam Saif Ibrahim (8/5): -
• Husam A.Hadi (5/5): -
• Abduh (4/5): - Nice Nice
• Sezai (10/5): -
• Hossein (5/5): Passable -
• Csiszer (10/5): Exceptional -
• Halime (9/5): Superb - This is my third stay at this hotel. For the first time, I was impressed by the staff member named Mahsum, who was very polite and explained everything I needed to know and helped us with the rooms. For the first time, I received professional service from this hotel, and for my future stays, I would like the same person to assist me again. For a 5-star hotel, the hotel is not clean enough and every time something is missing like coffee, etc. The body lotion was empty, I would like to find disposable toothbrushes, cotton swabs, etc. that every hotel offers. They are very poor with these things.
• Ruben (7/5): Good -
• Doğan (7/5): Good -
• Kaddoura (7/5): Good - The rooms are spacious and clean. The staff is friendly and helpful. The breakfast needs much improvement on the variety and the freshness.
• Ruben (8/5): Very good service and parking and food - Room very clean. WiFi v good reaching everywhere I will add some more international channels to the tv service
• Ruben (8/5): Very good -
• Olga (8/5): Comfortable as always - Whenever I come to Istanbul I stay at this hotel. Its services are good, it has everything you need for a comfortable stay and you rest well. In other occasions when I have stayed, they left coffee in the room, but this time it wasn't like that. Even after a day I thought the cleaning staff would leave it, but they didn't, and for coffee drinkers like me, it is necessary.
• Walid (7/5): Good - Nice facility and large rooms with nice choices of foods during breakfast The room was supposed to be a non smoking but it smiled smoking room.
• Nashat (10/5): Exceptional -
• Sayed (7/5): Good -
• Diane (8/5): Very good -
• Petros (6/5): Business travel - The hotel room was not clean at all, there were stamps of dirt everywhere from the fabrics, to the bed sheet, to the towels ... Breakfast was ok. One day we went to the cafe terasse , there was only one guy running around the entire hotel, making the service extremely slow !
• Feras (8/5): Very good -
• Stefania (8/5): Very good -
• Eihab (10/5): Exceptional -
• Wilson (7/5): Good -
• Waseem (10/5): Exceptional -
• Naseem (8/5): Good property, good people only breakfast menu has to be upgraded - Everything Breakfast menu was insufficient, not worth of breakfast charges which they’re charging

Photos