Soukenicka Apartments Old Town Prague

Location: 10 Soukenická, Prague, cz

Star Rating: 9.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Stand-up comedy
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Concerts/live shows
• Covered parking
• Garage
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides air conditioning, a washing machine, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access

• Two-Bedroom Apartment

  This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access

Guest Reviews

• fegilmez (10/5): - Everything. Nothing.
• Thomas (10/5): -
• Max (10/5): Amazing! - Wonderful flat in the heart of Prague, we can highly recommend this place, as well as R16 residences and the kind receptionist Adnan! ☺️ Nothing.
• Mick (8/5): Leuk verblijf met genoeg te doen - Dat het ochtend personeel (franco) heel behulpzaam was
• Manuhaar (9/5): - Well maintained new property! It was perfect for a short stay!
• Jiří (8/5): -
• P.M (7/5): - Great location very clean apartment with great facilities N/A
• Kyriaki (10/5): -
• Katarzyna (8/5): - Świetna lokalizacja, wyposażenie i wygląd apartamentu znakomite. Polecam!
• Karsten (10/5): Danke and den tollen Mitarbeiter Adnan - Am besten hat mir gefallen das ein Angestellter sein Name war Adnan er hat mir sehr geholfen bei Problemen hat er sofort reagiert , es ist sehr schön zu sehen das es so tolle Mitarbeiter gibt. Alles war okay
• Karsten (10/5): -
• Daloomy (10/5): One of the best stays I've had - The place looks amazing, the facilities are super convenient - the lights can be dimmed to a wide range of broghtness, the curtains can be closed with a switch effortlessly, the stream in the shower is strong and customizable (both its strength and its stream 'style'), the bed was comfortable... Everything was perfect. Also, the guy at the reception was very friendly and helpful. The location is really convenient, close to a supermarket, a few cute cafes, and is pretty much central over all, and yet it was very quiet. Nothing critical - the bath had some spider webs in one of its top corners (on the ceiling), but the ceiling is really high and so it didn't really bother us in any way.
• Melissa (10/5): Amazing stay - The location is excellent. The apartment is beautifully presented and very comfortable. We stayed as a couple with a 4 year old and it was perfect.
• Marie (10/5): À recommander sans hésitation - Le confort, l’équipement, la déco tout était top. Sans oublier le personnel qui était aux petits soins. Une très belle adresse à recommander +++ Le seul bémol est la proximité avec une école les jours de semaine. La nuisance sonore matinale peut être gênante.
• Andrew (9/5): Everything you'd need for a comfortable stay! - Spacious and luxurious for the price, sleeps upto 6, very clean, everything you'd need for the perfect stay, nearby to river, tram and metro, numerous food options and cafes just metres away, plus most sites are walking distance - also a very secure building and apartment The apartment opposite is about 1 metre across the corridor, they were extreme smokers and it could be smelt in our room
• Emma (9/5): Would highly recommend! - Start at reception were so kind and helpful. Loved the apartment, which had everything we needed! The bathroom was amazing Nothing
• A.khalaf (10/5): - Everything perfect thanks all. Nothing, everything perfect to me.
• Iris Fanney (10/5): - I have rarely been this satisfied with a hotel apartment! The apartment was beautiful, modern, with a very high ceiling. The bed was insanely cozy and comfortable. One of the nicest bathrooms I know of, and the shower – wow! The apartment had everything you could possibly need, with full equipment for cooking. The appliances were from top brands like Smeg, and a Nespresso coffee machine. There were even ready-made ice cubes in the freezer. The staff was wonderful, willing to do everything for us, and showed us popular places to visit. The only thing that didn’t work was the Wi-Fi, but a repairman came the next day and fixed it. I would rate it 10/10. The only thing that didn’t work was the Wi-Fi, but a repairman came the next day and fixed it.
• Anneli (10/5): Eine perfekte Unterkunft in toller Lage. - Die Unterkunft ist sehr zentral gelegen und hat eine top Ausstattung. Das Personal ist sehr zu vorkommend und hilfsbereit. Ein großes Dankeschön an Martina und Dominika für ihre großartig Unterstützung!
• Nhi (10/5): -
• xin (10/5): -
• jing (10/5): 超过预期，安心入住 - 房间装修现代，卫生干净整洁，服务优秀，及时回复问题，位置好，推荐入住
• Rana (9/5): A very comfortable stay for our family of 5. The apartment was very clean, modern and plenty of amenities to make our st - The apartment was clean, modern and all amenities were well-thought out making our stay very comfortable. Location was quite central.
• Linda (9/5): Top verblijf! - Het appartement heeft een gunstige ligging en is modern ingericht. De bedden zijn ruim en liggen goed. De badkamer is prachtig! De sleutel van het appartement moet ergens anders gehaald worden, dit was prima te doen. Vriendelijk personeel. En de koffers konden we op de laatste dag bij de receptie neerzetten zodat we Praag nog verder konden bewonderen. Als ik dan iets moet noemen, graag een kapstok plaatsen. Nu lagen onze winterjassen en sjaals op de bank, een kapstok zou opgeruimder geweest zijn.
• Alexandra (10/5): Perfect to stay in Prag☝️✨️ - Sehr sauber, für meine Bedütfnisse sehr gut ausgestattet. Alles vorhanden was benötigt wurde. Lage optimal, Rezeption unschlagbar freundlich und informativ. Alles perfect. Unser Zeitfenster war zu klein....🫣🤭🎄☝️ Das nächste Mal bleibe ich länger.
• Marin Georgiana (10/5): Great stay in Prague - We had a wonderful stay in this apartment in Prague. We stayed for 3 nights and everything was exactly as described. The location is excellent, close to public transport and within easy reach of the city center. Everything was perfect for our stay.
• Arwa (10/5): -
• Thomas (6/5): - I was so excited for this to be a great find, from photos of this apartment (with photos of hotel breakfast) on hotels.com. The good location was walking distance to the old town and felt safe. We enjoyed the Italian restaurant across the street. We had good communication regarding where to check in at a separate location, however when we checked in we were told breakfast wasn’t included and given 10%off coupons for a nearby coffee shop. Definitely not the same as hotel breakfast that had been presented in the photos, and certainly a disappointment. There were many keys and many doors to enter the apartment, and the door opened into the bedroom. Odd setup, but the apartment was nice and also quiet on the weekend and we washed clothes. A towel warmer in the bathroom dried our jeans fairly quickly since we apparently couldn’t interpret how to dry with the washer. On Monday and Tuesday there was a preschool next door, so noisy during the daytime and also some evening construction noise.
• Ana Rita (10/5): Apartamento de luxo com excelentes comodidades! - Adoramos tudo! Excelente localização, conseguem fazem a cidade toda a pé. Apartamento extremamente limpo e com as melhores comodidades. É o puro luxo! Camas muito confortáveis, wc excepcional. Staff muito prestável e simpático. Estão sempre disponíveis a ajudar pelo WhatsApp. Salientamos o excelente atendimento da colaboradora Martina. Não temos nada a apontar!
• Marc (10/5): -
• Adrian (7/5): -
• אלפסי (10/5): - המקום נקי נגיש וברמה גבוהה. משוייך למלון קרוב. שרות אדיב של מייקל . החימום וכן המים החמים הברזים היו מעולים. המטבח מושקע מאוד.ומאובזר שנחזור לפראג אז רק לשם... אם הייתה חנייה פרטית זה היה מושלם לחלוטין אבל זה כבר בונוס
• Silvia (10/5): - Curata nei minimi dettagli , pulitissima
• Andrea (10/5): fantastica vacanza di coppia - Camera moderna, pulita e tenuta benissimo. Zona vicinissimo al centro e alle varie attrazioni. personale gentilissimo e davvero cordiale. ci tornerò sicuro.
• Silvia (10/5): -
• Ryan (10/5): -
• Sophie (10/5): Lovely staff, perfect location and beautiful room - Very modern and clean Nothing!
• Sylvia (10/5): -
• Joris (10/5): -
• GOLAN (9/5): -
• Liudmyla (10/5): - Гарна, комфортна , чиста, тепла квартира, в пішій доступності до багатьох визначних памʼяток.
• Janina (3/5): So much potential, but fell short. - The apartment was designed and trimmed beautifully. They made good use of a very small space. I love that they used elegant quality linens, sheets, duvets and towels. All very nicely appointed. We were there only 2 days and spent so much of our time lost due to all of the mechanicals broken. We had not hot water for 2 days so no showering. We had no WiFi for most of the time, so we had to take phones to WiFi cafes just to function! Then the washing machine broke locking all of our clothes inside and the front desk didn’t come and fix it until the next day so we lost hours trying to fix it ourselves and not having clean clothes.
• Shadi (8/5): -
• Amna (10/5): -
• Erika (9/5): -
• Raphael (10/5): -
• Steinbichler (10/5): -
• Ahmed (10/5): ⭐️⭐️⭐️⭐️ - El apartamento superó todas mis expectativas. Es muy moderno, elegante y con todos los detalles cuidados al máximo, realmente transmite un aire de lujo y confort. La ubicación es perfecta, justo en el centro, lo que facilita moverse a cualquier lugar caminando. Además, la atención de Martina fue excepcional: siempre amable, atenta y dispuesta a ayudar en todo momento. Sin duda, una experiencia de 5 estrellas que repetiría sin pensarlo.
• moriya (10/5): - חוויה מצויינת. דירה נקייה,מרווחת , ומאובזרת ממש טוב. מיטות נוחות דירה בעיצוב מהמם, ואני חייבת לציין לטובה את צוות הקבלה שהיו מעל מצויינים. בחיים לא קיבלתי כזה שירות מטעם צוות קבלה. במיוחד מרטינה. שעזרה לנו מאוד עם הכניסה לדירה ביום הראשון וליוותה אותנו עד לדירה. לא הייתי אומרת שזה דברים שלא אהבתי כי באמת נהנתי מאוד מהדירה, אבל אלו דברים שחשוב שידעו. הדירה נמצאת בביניין לא הכי חדש ואפילו אגיד ואומר מוזנח וישן, חשוב לציין שהדירה לא כזאת והכניסה לדירה נמצאת בדלתות נפרדות בביניין.
• Mishal (8/5): - check in process (two different buildings)
• Мария (10/5): -
• Oliver (10/5): Stylish, zentral, sauber - zu einem guten Preis - Das Apartment ist sehr stylisch, hochwertig und geschmackvoll eingerichtet - es sieht exakt so aus wie auf den Bildern. Es war außerdem enorm sauber! Das Gebäude von außen ist nicht so schön, aber davon darf man sich nicht abschrecken lassen. Das Apartment selbst ist wirklich ein Traum! Auch die Klimaanlage funktioniert super, was gerade bei unserem Trip im Sommer ein Segen war. Die Mitarbeiter an der Rezeption waren auch extrem freundlich und zuvorkommend. Besten Dank - bei jedem Aufenthalt in Prag würde ich die Unterkunft wieder wählen! Ich müsste wirklich nach Kritikpunkten suchen, da es wirklich toll war! Ein paar Steckdosen haben nicht funktioniert, aber es gab ausreichend Alternativen - also wirklich kein großes Problem!
• Yumiko (9/5): -
• Faisal (8/5): جميلة لفترة قصيرة فقط - النظافة المبنى قديم لكن الشقة مجددة ونظيفة جداً
• Noya (9/5): - .Modern apartment, super clean, well equipped, perfect location few minutes walk from bakeries and the paladium mall most freindly and helpfull staff We were 5 and because the fifth bed (dubble sofa bed) was in the leaving room area, it was a little crowded. For 3-4 people it would have been perfect
• Christopher (9/5): -
• Mohammed (10/5): - كل شي مميز الشقه والخدمه والموقع والسعر متواجدين 24 ساعه تستطيع التواصل معهم بكل سهوله وخاصة السيده مارتينا انسانه لطيفه وبشوشه ومتعاونه جدا
• Sven (9/5): Luxe appartement op top locatie. - Luxe appartement met goede faciliteiten. Goede wifi, 3 tv's (met netflix), Miele wasmachine, droger en benodigde keukenapparatuur. Zelfs een bluetooth box om muziek te luisteren. Goede geluidsisolatie, waardoor we rustig konden slapen. Bedden hadden iets zachter mogen zijn (persoonlijke voorkeur).
• Hanae (8/5): Very good - The apartment is very clean and overall feels quite luxurious. However, there are a few areas that could be improved. Since the apartment is divided into two units with a shared hallway in between, any early movement from the neighbor—such as opening doors or walking through the corridor—can be heard from the room. The pillows, unfortunately, are quite flat and don’t offer much support, which affected the sleep quality. That said, our discussion with Hussein was truly wonderful—he was kind, responsive, and very helpful throughout our stay.
• Yi (8/5): Very good -
• Rachel (9/5): Our stay was amazing. Place is centrally located. Staff is amazing! Super helpful at arrangeming transportation, helping - Clean, well located
• Nasser (9/5): Superb -
• Julie (10/5): Great location with a modern interior. - Very modern facility with a great location. Building had an elevator with no step access, which was helpful for my son.
• Sanjiv (10/5): Had an excellent stay and will certainly recommend R16 apartments to anyone visiting Prague. - Martina at the reception made us feel welcomed and at home from the moment we arrived. She made note of our requirements and ensured these were promptly met. The apartment is in an old building.
• Kelly (10/5): Exceptional - It was a beautiful and modern apartment in a very nice location, we felt very comfortable!
• Nene (10/5): Exceptional - I loved everything about the apartment. Not only was it clean, the entire apartment was of a modern style. I loved the shower 🚿 and the different options you can choose from. The fact that I had everything needed in terms of (cooking pot, knife.....), to cook a meal was amazing. The staff (Michael, Jibran, and another lady whose name i forgot) were so helpful. I really felt welcomed . The service was top-notch. Definitely my number one choice for any trip to PRAGUE. I would definitely recommend. Please do not hesitate. NA
• Debra (10/5): If visiting Prague and want to be near to the Old Town and waterfront, these apartments are a must. - Excellent Apartment. The owner had thought of everything. Even down to quality bath robes and slippers. Top end for style, quality and value for money. Loved the electric curtains, fabulous high spec bathroom and kitchen area. Lovely having a large tv on the bedroom wall. Great having three large tv's in your apartment. If you book you wont be disappointed. The hotel staff were so helpful and nothing being too much trouble.
• Jhoan (10/5): quality - the location, the comfort of the apartment, everything was of quality and martina the receptionist made the stay very welcoming. all was good
• Cozzzy (10/5): Exceptional -
• Rajamanthri (10/5): Home away from home, even better!!! - Everything! Nothing
• Hayden (9/5): Fantastic spacious and updated apartment minutes walk from old town. - The apartment was fantastic with an incredible bathroom (I may copy for a future home remodel!), washer and dryer. The location is just outside old town…a short 5 minute walk, and convenient to the tram and subway. Breakfast outstanding though crowded. Well worth the slight inconvenience and well documented in advance but having one location of the apartment, another for checking and another for breakfast could be confusing. But communications via booking were excellent and easy for us to navigate.
• Lorraine (10/5): Perfect amenities in a perfect location within this charming city with perfect hosts - All of it .. perfect for our stay. The separate bedroom from the kitchen/sofabed area was ideal as we are a family of 3 with a teen daughter. Bathroom is superb with an amazing shower. Beautifully presented, we felt very much at home. The space was well planned and the decor modern. Nothing to report at all.
• Meredith (8/5): Very good - Location Apartment was hot at night
• Nathan (10/5): What a gorgeous apartment to stay in!! When we arrived the staff was so welcoming, the room wasn’t quite ready as we arr - Lovely decor and spacious apartment! The shower was amazing Great location!!
• Sarah-jayne (10/5): Excellent apartments, I would really recommend these for a family. - This was a lovely central and modern property. The apartment was so well thought out and comfortable. Nothing
• Yan (10/5): Exceptional -
• Michelle (9/5): Amazing stay for our group, super comfortable and great location! - Really comfortable and clean. Location was very convenient. Property had all the amenities you could need - even a washer/dryer! Also, beds were super comfortable. Rooms were a bit tight but not a big deal
• Peter (10/5): I would book again. - Clean, great location.
• Michalis (9/5): Just great! - Very nice room, well equipped, modern and luxurious. Extremely friendly and helpful staff. Good location within walking distance from central Prague. Offering great breakfast at the nearby hotel. Nothing at all that we didn’t like!
• Vicki (10/5): Perfect city stay - Great central location close to metro and tram. Very nicely furnished modernised apartment with comfy beds, good aircon and wifi. Breakfast at Kings Court hotel was excellent. Would be good to get more than one set of keys if you are travelling as a group.
• Andrew (10/5): - Very nice breakfast included with the hotel at Kings court, excellent location 👍👌 would definitely recommend for family of 5 and will stay there again!
• Yehonatan (9/5): Great stay in prague. - The apartment was tidy clean. Hi end finishes, the shower was amazing. It was large enough for a family of 5. The checkin and key pickup was done in a near by hotel, the staff there was great. Prime location. We only had 1 key initially, it took a while until we could get the second key. Other than that it was perfect.
• Miro (10/5): There was everything excellent even surprising elements that I will try to install at my own home. - There was everything excellent even surprising elements that I will try to install at my own home.
• Mohammed (8/5): Very good -
• Romana (8/5): Wonderful stay - I had a wonderful stay at this apartment in Prague! The location was perfect, making it easy to explore the city’s attractions. The apartment itself was clean, modern, and well-equipped with everything I needed for a comfortable stay. Overall, I had a fantastic experience and would highly recommend this apartment to anyone visiting Prague. Window view
• Jane (9/5): Superb -
• Melani (10/5): Exceptional -
• Angela (10/5): Exceptional - Very beautiful room ! All is comfortable
• Kristýna (8/5): Overpriced apartments in the block - The furniture of the apartment was beautiful. The breakfast at Kings Court hotel was amazing. We came to the apartment and there was still a cleaning lady. We have order and payed for 3 people, unfortunately the apartment was prepared only for 2. I had to call to the hotel to change it. When you enter, you open the door and in the little hall are two doors of the apartments. So it looks like you are at someone’s home, no like luxury apartments. Also if the second apartment is occupied you can hear everything, because you have common hall.
• Janet (8/5): Beautiful apartment, facilities, good location and great staff. - Beautiful apartment and good appliances, people/staff were super nice. We needed extra bedsheet and it was solved instantly. Breakfast was great, please keep in mind that breakfast is quite far, one tram stop away. There is a school next to the apartment, during daytime it is quite noisy. One towel was dirty (with previous makeup). I was recovering from medical issue and it was a nice walk to the breakfast but a bit too long distance personally. When healthy or not with mobility issues then it is no problem.
• Lance (8/5): Excellent location, comfortable stay - These apartments are associated with the Kings Court Hotel and located a few blocks away. Key pickup is at the hotel (which isn't as convenient as a self-check box), but the breakfast at the hotel is great. The location is excellent and the access to public transportation is fantastic. It was an older building the apartment is well maintained and seemed to be recently renovated. There are 2 apartments. We stayed in the smaller one. The one weird thing was you walked into the apartment through the bedroom and the kitchen and the living room was beyond. So you tracked wet clothes and stuff into the bedroom. That was strange. The windows could also be better to prevent noise. It was a little loud late in the evening with noise from the street and courtyard.
• Greg (6/5): Didn’t like we had to pickup the keys and have breakfast 500metres away from the apartment - The apartment was new and clean . We didn’t know we had to pickup the keys and have breakfast at a different location. If we had knew this before hand we wouldn’t have booked. It was difficult to find the appartment, then had to walk in -8 degrees at night with luggage’s to Kings Court hotel to pickup keys and then walk back to have breakfast at the hotel again .
• Nitin (9/5): Superb -
• Mary (10/5): Christmas in Prague - We like the whole apartment. It was clean and spacious and quiet. The bed was big enough to accomodate my 2 big boys. The rainfall shower was very good. Its like having a spa inside the apartment. It was the best. Plus theres a kitchenette. And washing machine and drier which was the plus side to it! On top of all these features they offered a very good breakfast in Kings Court Hotel. It was one one of the best breakfast in Prague. Its a good thing I have cancelled our stay in Marriott Prague. I have saved a lot! And my family were happy that we took an apartment with everything in it than 2 bedrooms in Mariott. My 2 boys enjoyed our stay in Prague. And definitely will book again in here! We did not see the place at firsf as it was already dark. I was not sure at first so we came back and forth.
• Melanie (10/5): Exceptional - The apartment was very clean and comfortable. We felt like we were staying in a very high end hotel but with much more space and comfort! The building is very quiet. The hotel is just a few blocks away but the breakfast was well worth the small walk. The breakfast exceeded all our expectations!! We were a little warm in the evenings and called the front desk to help with the thermostat. They sent a handyman over right away, I was very impressed. I recommend this stay to everyone, you will not be disappointed. Nothing!
• Cuijuan(claudine) (9/5): Excellent stay, would recommend it. - Short walk to the old town, appreciated having a small kitchenette even though we did not really cook. Washing machine with a dryer was a plus too,,it would be great if the hotel also offers washing powder. Not sound proof. As this is an old building I can easily hear the neighbors talking.
• Patrick (7/5): Nice apartment, but think twice if you have mobility issues. - Nice hotel in a central location, where we'd pick up keys for the apartment. Breakfast buffet there was also very nice. The apartment is close to a couple grocery stores, several restaurants, and public transportation stops. The apartment itself was clean, reasonably spacious, and in a safe building/location. First, the hotel where we pick up the keys isn't really close to the apartment. It's several city blocks away, which might not sound like much to anyone without mobility issues/disabilities and without luggage, but the first thing in arriving to a new country and city shouldn't be this "adventure" to get keys to an apartment, esp. when all you want to do after a long trip is to sleep or rest. Second, the hotel gave us the wrong keys. They were for an adjacent, much smaller apartment. Since we didn't yet have mobile SIM cards yet for CZ, and there's no phone in the apartment, we had to walk all the way back to the hotel to get the right keys. Not much of an apology given for this major inconvenience. There was also a surprise $500 deposit demanded upon check-in, which wasn't mentioned in prior correspondence, etc. No real option to debate it, since we really had no choice in finding another place to stay, and it was much too late to cancel the reservation by then. The breakfast buffet included with the apartment was very nice, but it was held at the hotel. Since we had mobility issues in our family, it wasn't easy for us to make it that far (which involved taking a tram) just for breakfast, so we had to skip many breakfasts. The hotel did allow us to take breakfast back to the apartment, so that everyone could eat; so, that was good, but a refund for those breakfasts we couldn't make would've been better. Finally, the bedroom doors in the apartment are made of frosted glass and let in way too much light, if any other light is on in the apt; so I was working in the dark in early mornings (afraid to open the curtains) so to not wake up family. It was otherwise a nice apartment, just not great for anyone with mobility issues.
• Ciprian (10/5): Exceptional -
• Sonya (9/5): Great location, amazing breakfast! - The breakfast buffet is AMAZING! Great location! We couldn’t get the dryer to work. When we called to ask questions, we were told to Utube some videos. It would be helpful to have instructions on the appliances in the apartment.
• Emily (10/5): Exceptional - Beautiful apartment Fantastic breakfast

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