Eco Urban Apartment

Location: Via Faenza, 54, Florence, it

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Air conditioning
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Concierge service
• Allergy-free room
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Delivered food - securely covered
• Cooking class
• ATM/banking
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Japanese garden
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture

Rooms Available

• One-Bedroom Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The apartment's kitchenette, which features a stovetop and a refrigerator, is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Terrace
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Fire extinguisher
  • Key access

Guest Reviews

• Amanda (10/5): A little oasis in the middle of Florence - Wonderful spacious and modern. Tucked away from the hustle and bustle, a little oasis! Lovely balcony. But still steps from all the action in Florence. Checking in to grab the keys at a different location although we did get assistance with our bags which was greatly appreciated.
• Ann (10/5): - Rent, stort, sentralt
• Putri (9/5): It was a pleasant stay. - Neat, clean, convenient location with private entry and space Perhaps you could provide some condiments for cooking and water dispenser.
• XINGYUE (1/5): Unprofessional！ - Location The location of this hotel is quite good, but its service quality does not justify its price at all. Except for the lady who helped me check in yesterday, I have significant issues with the service here. First, the bed linens in this hotel are definitely not clean, which caused an allergic reaction on my skin, resulting in many bumps. I’ve stayed in many places across Europe and have never encountered such a situation before. Second, the air conditioning in the hotel is faulty. Florence is already getting cold in October, but the air conditioning cannot provide heat. I messaged the hotel about this, but they did not respond to my concern. Third, the hotel staff were impolite in their communication. They sent me a message, and when I didn’t see it, they copied their previous message and added a standalone "?" in front of it. This is extremely rude and disrespectful behavior toward a guest. I don’t know how your staff training is conducted. Is it acceptable to send a "?" directly to a guest? When I pointed out the problem, they ignored it and offered no apology. I will definitely not choose your hotel again when I come to Florence in the future, and I will also advise my friends against staying here. It’s utterly disrespectful.
• Susan (8/5): Comfortable and quiet - Clean, unfussy, practical, peaceful and comfortable Very poor wifi, interfered with holiday planning Didn’t realise it slept 4, so expensive for 2 people
• Camille (8/5): Great stay in great location. Just a few things lacking for price paid but still recommend - Fantastic location. Walking distance to great restaurants, shops/markets & train station. Beautiful, clean apartment with comfortable beds & balcony which is always a must for us. Kathlyn was so lovely & accommodating, offering to hold our bags after checkout. It was a little chilly at night but we couldn’t get the heating system to work. There was also no dish detergent or towel to wash/dry dishes. And the shower head was unusable, just the handheld head which was annoying (especially for hair washing) Having to go to separate location to pick up keys before going to property when walking with luggage was also annoying. Could be a better system for check-in
• Gan-erdene (9/5): Superb -

Photos