Complejo La Cautiva
Location: Las Lauras 952 - Villa Ayelén, Esquel, ar
Star Rating: 8.3 Stars
Property Type: Chalets
About this Property
Tranquil Bungalows with Mountain Views
Fully Equipped Kitchenettes and Cozy Interiors
Convenient Location near Ski Centre and National Park
Experience the serenity of La Cautiva's fully furnished bungalows nestled in a peaceful garden setting. With kitchen facilities, cable TV, and heating, enjoy a comfortable stay just 15 km from La Hoya Ski Centre. Explore the nearby Los Alerces National Park or take a short drive to downtown Esquel. Whether you're here for outdoor adventures or simply to unwind, our 24-hour front desk assistance ensures a seamless stay. Book now and embrace the tranquility of Esquel at La Cautiva.
Important Information
A deposit via bank wire is required to secure your reservation. A hotel representative will contact you after booking to provide bank wire instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 01:30 PM - 12:00 AM
Check-out: 10:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Family rooms
- Luggage storage
- Express check-in/check-out
- Tour desk
- Car hire
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Kids' outdoor play equipment
- Baby safety gates
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Access to health care professionals
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Covered parking
- Fishing nearby
- Bicycle-friendly property
- Charcoal grill
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
One-Bedroom Bungalow
This bungalow features a fully equipped kitchen, kitchenware, cable TV, sofas, 1 double bed, 2 single beds, heating, fireplace and bed linen. Maid service is provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Toilet paper
- Baby safety gates
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
-
Three-Bedroom Bungalow
This bungalow features a fully equipped kitchen, kitchenware, cable TV, sofas, 1 double bed, 4 single beds, heating, fireplace and bed linen. Maid service is provided.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
-
Two-Bedroom Bungalow
This bungalow features a fully equipped kitchen, kitchenware, cable TV, 1 double bed, 2 single beds, heating, and bed linen. Maid service is provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Oven
- Toaster
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Entire unit located on ground floor
- Private apartment in building
- Clothes rack
- Toilet paper
- Baby safety gates
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
Guest Reviews
- Gimenez (10/5): -
- Eduardo (8/5): - El lugar muy tranquilo y con salidas para varios puntos turisticos Lo unico q tengo q no habia era mucha señal de wifi pero no fue algo q me molesto.
- Exequiel Antonio (8/5): -
- Blanco (7/5): - La cabaña es funcional. Está bien equipada. Tiene lo justo y necesario en todos los aspectos.
La vista es bella.
Tiene administración en el lugar, así que podés remitirte a alguien si necesitas.
Tienen un servicio de aseo diario donde te renuevan las toallas y algunas cosas de higiene del espacio El inodoro perdía agua, lo que ocasionaba que siempre estuviera mojado el piso.
Es una cabaña un poco pequeña (la nro 7)
Tuvimos una confusión con el tema del pago (error mío) y percibí un poco de mal trato por parte del encargado.
El resto del personal muy amable
- patricia (8/5): -
- Méndez (9/5): -
- Oscar (8/5): -
- Vanesa (9/5): -
- EMILIA (8/5): -
- Perez (10/5): - La ubicación, rodeada de naturaleza. Hermoso el lugar
- Roxana (9/5): - La tranquilidad del lugar La calefacción era un poco ruidosa
- Adriana (8/5): -
- Lucbustamante (10/5): -
- Alan Emanuel (9/5): -
- Ramona (7/5): Comfortable but the contact person needs to be more approachable. - Great location and comfortable cabin. The contact person was very rude and impolite. He provided no explanation of how to operate things like the furnace and, when we asked, he seemed inconvenienced to help. Also, I think the stove leaked gas so the cabin smelled a bit.
- Dina (2/5): Low-rate property with poor service from absent staff - The location was nice, in the forest, just outside Esquel. It’s not my habit to say almost only bad things about a stay. But this property left me no choice.
It started with the staff: we barely saw anyone. Interaction that there was was brief and, honestly, a bit rude. As if we were an unwelcome distraction.
The home itself was small, all the taps (all!) were leaking. The bathroom was damp and smelled moldy. Nothing was provided in the kitchen, not even salt.
The departure experience, finally, was also bad. Once again, nobody there. We called the number posted by the reception. “Just throw the key and the cash in the mailbox.” We had insufficient local cash and wanted a receipt. “Transfer it by bank then.” Ok, we promised to do that and set off. Several texts ensued if we would not consider to wait and come back to pay by credit card instead of following the proprietor‘s own suggestion for a bank transfer.
Long story short, we turned around and waited for him to arrive. Charged us 10% more for credit card use, without announcing that upfront. And made it sound like it was our fault. The value for money was already so-so, but with this surcharge and attitude, we really felt ripped off.
I suggest you avoid this place and go for one of the nicer-looking cabaña complexes in the same neighborhood.
Photos