Hotel Milu Florence

Location: Via Tornabuoni 8, Florence, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Art gallery on site
• Wine release events
• Covered parking
• Garage
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Single Room

  This junior suite features a smart TV, free WiFi, a coffee machine and a laptop safe. The private bathroom is complete with slippers and free toiletries.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services

• Superior Double Room

  This room features a smart TV, free WiFi, a coffee machine and a laptop safe. The private bathroom is complete with slippers and free toiletries. Some rooms are suitable for disabled guests. These should be requested in advance and are subject to availability.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services

• Deluxe Double Room

  This room features a smart TV, free WiFi, a coffee machine and a laptop safe. The private bathroom is complete with slippers and free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services

• Deluxe Double Room with Balcony

  Featuring a balcony and a smart TV, this air-conditioned room has free WiFi and a coffee machine. The bathroom offers free toiletries and slippers.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services

Guest Reviews

• Wojbuko (10/5): - Śniadanie i lokalizacja Dźwięk jaki wydawała rekuperacja ale to drobnostka
• Natasha (10/5): - Location was amazing. Staff were so sweet and helpful. The room was extremely comfortable. And breakfast on the fifth floor was a great way to start the day.
• YILE (10/5): nice - 员工很热情 相当好 酒店也很新 很有艺术性 酒店位置离火车站不是很远 如果拖行李箱可能稍微吃力一点点 但总体上来说位置很好 距离河边 景点都很近 最后一晚有点漏风 其余的都不错
• Susan (10/5): Perfect!!!! - The bed and sofa bed were very comfortable. The room quiet when window closed. AC was ok. Nice towels and robes. Ample hot water for 2 back to back showers. Water and snacks in mini fridge a very nice touch and restocked daily. Nepresso and tea kettle in room. 5th floor breakfast and all day refreshments were excellent. Lesly, Sophia, Amir, Agatha and everyone we interacted with were pleasant, professional and accommodating. The only thing I did not like were the mosquitoes that came in open window. Perhaps impossible to avoid. Screens on windows probably a no go. We had netting option over our bedding in our next lodging situation but it was a villa. If mosquitoes love you, use a skin so soft towelette on parts of body exposed.
• giuseppe (9/5): - Gentilezza staff ,pulizia e dotazioni camere Nulla
• Martina (9/5): -
• Rena (10/5): -
• Rositsa (10/5): - Great experience for our stay. The hotel is very nice, clean, and close to explore the city. The breakfast is very good and delicious. The staff are friendly, helpful, and adorable young people Everything was perfect, thank you.
• بهجت (10/5): - The staff are very professional and friendly, the location is great, and the rooms are beautifully designed and clean. Nothing
• Hande (10/5): -
• Richard (10/5): Our stay was short (two nights), but it was the perfect start to our trip through central Italy. - The breakfast was a perfect start to the day. The glass elevator with art to view was really unique. The front desk team was phenomenal. The location was great for seeing the city and th local shopping was top notch. The amount of outside noise until 3:00 or 4:00 in the morning was a bit surprising, but that is also part of the charm of being in the heart of the city.
• Ileana (9/5): Hotel molto accogliente e personale gentilissimo -
• Kimberly (9/5): -
• Timothé (10/5): - An unforgettable honeymoon stay thanks to the exceptional hospitality of Amir, Alessia, Filippo, and the whole team, who took such great care of us with their kindness and local tips. The hotel is unique, perfectly located, and has a warm, intimate atmosphere, topped off with a great breakfast and a very relaxing rooftop. A place with a soul where you feel right at home!
• Tim (10/5): -
• MICHAEL (9/5): Welcoming and very friendly staff plus clean and beautifully designed rooms. -
• ERIC (7/5): -
• ALISA SMERALDA (10/5): -
• Antoine (10/5): Super - Très bon accueil par le personnel et l’équipe à la réception. Très bonnes recommandations de restaurants
• Henrique (9/5): Excelente - A localização Gostei de tudo
• Anthony (9/5): -
• Amy (10/5): I’m a repeat customer! I love this hotel! - Clean, friendly, great location! I loved it all!
• Andrea (9/5): -
• Shauna (10/5): -
• huixia (10/5): - 工作人员非常热情 友好 及时反馈信息
• Karen (8/5): We enjoyed it so much. We loved Florence! - The location was great. We loved the staff and the free mini bar. The noise from the street
• Matthias (9/5): Een heerlijk en relaxed verblijf met alles voorhanden. - Hotel op een prachtige, rustige en nette locatie. Zeer dicht bij alles wat je wilt meemaken in Florence. Kamers zijn ruim, de bedden erg goed en de badkamer en waterdruk zijn ook uitstekend!. De geluidisolatie van de ramen plus luiken naar buiten is matig. Ondanks dat er geen horeca in de straat zit, zijn straatgeluiden al vroeg in de ochtend goed te horen. Daar moet je tegen kunnen.
• Mustafa Kura (8/5): -
• Maurizio (9/5): -
• nicolas (10/5): Séjour idéal, on se sent bien dans cet hôtel. - Hotel très cosy, décoré avec goût. Propreté irréprochable. Personnel sympathique et très serviable. Chambre spacieuse, literie très confortable. Petit déjeuner complet. Situation centrale idéale.
• alessandra (9/5): - Staff e posizione
• Natasha (9/5): -
• Heather (10/5): -
• Alejandro (10/5): -
• Patricia Christina (10/5): -
• Seyhan Nur (10/5): - Konum , odam, personel , kahvaltı, ikram ve imkanlar her şey çok güzeldi.
• Štrok (10/5): -
• BİNNAZ (10/5): - Hotel location was perfect. They offered free a glass of prosecco. The stuff is really friendly and helpful.
• maria fabrizia (9/5): - la colazione era ottima nelle camere era un po caldo e non è stato possible regolare la temperatura in modo autonomo
• Ritesh (10/5): Exceptional hotel in the centre of Florence with great staff! - This was an exceptional stay in a really nice boutique hotel, in the heart of Florence with excellent staff! The hotel is luxurious, well designed with great artwork all over. The room was spacious had all needed amenities (including complementary minibar items) and had a lovely hand written welcome note and gift which was much appreciated! Breakfast included lots of options. Great feature is the 5th floor where guests can relax at anytime, with available coffee/tea/hot water as well as a microwave and many cool art books. Location is great as it's very central, close to the river, designer shops and nice restaurants. The best part of the hotel was the very helpful and friendly staff who went above and beyond, providing great recommendations, always available via What's App, helpful with luggage, were kind enough to make restaurant bookings for us and at breakfast would go out of their way to make sure we had everything. Thank you for a wonderful stay! nothing
• Massimiliano (10/5): - Personale accogliente, sorridente premuroso camera pulita posizione strategica
• Dora (10/5): Perfect - U blizini je svega, hotel je uredan, a doručak raznovrstan! Sve preporuke!
• Didier (9/5): Boutique hotel très confortable très bien placées - Petit déjeuner très copieux sous forme de buffet. Servi dans un espace très agréable au dernier étage. Chambre très calme ( demander sur la cour) Personnel très aimable et serviable Excellent emplacement Bel immeuble. Transforme en hôtel .et totalement rénové. Manque un petit restaurant, mais large offre tout proche
• PEMPIE Frédéric (10/5): - Tout était parfait Rien de la responsabilité de l'hôtel
• Li Sun (5/5): - Location Very noisy in the middle of the night. Passerby talking can be heard loudly. No sound proof.
• patrick (9/5): Nous reviendrons sûrement - Emplacement Ancien modernisé Amabilité du personnel Éclairage de la chambre trop fort et non modulable Salle du petit déjeuner
• valeria isabel (10/5): Great hotel, location and amenities! - The location was great! Very close to many stores and main attractions, if you are planning on dinning in the oltraorno neighborhood like we did (which we recommend) this location is perfect!! The rooms are clean and comfortable as well as the bathroom. The closet could be a bit bigger but wasn’t a dealbreaker for us as it does have space. The mini bar is free, mostly water, juice, coffee and some snacks which was a pleasant suprise. They also have a coffee machine in the 5th floor where they serve breakfast, that is available all day and also free which we loved and found very convenient. Also the staff is great, very welcoming and ready to help with anything that is required. We would definitely recommend and will be back! There is a bit of noise outside during the night but not a dealbreaker either.
• Sirus (10/5): - Stayed twice at this hotel, and wouldn’t hesitate to return. Perfect location in the historical centre. Helpful and kind staff. Modern and clean rooms.
• Gentian (9/5): -
• ALLAN (9/5): -
• RIZA UGUR (8/5): Personelin güleryüzlü ve yardımsever olması memnun edici - Konum, Temizlik, Güleryüz, misafirperver Odalar daha comforlu ve ferah olmasını bekliyordum.
• Clarice (7/5): -
• Karen (10/5): I would recommend and stay again. - The staff were all very friendly and helpful. There was some street noise into the night, early hours. Not much the hotel could do about that.
• Masood (7/5): -
• Ozgur (10/5): -
• Robert (10/5): Very friendly and competent staff. - Breakfast was good. Staff excellent.
• Emil (10/5): -
• Tigran (10/5): -
• Fabienne (10/5): - Le caractère central de l’hôtel et le professionnalisme et la gentillesse du personnel. Rien de négatif à signaler.
• Ellie (9/5): - The absolute best location, central to all the things to see. The design & decor was chic, the room was comfortable and well laid out. The bed was hard but I was able to sleep.
• Antonio (10/5): -
• elena (10/5): -
• Doreen (10/5): Wunderschönes Designhotel in Toplage - Die tolle Lage und das sehr zuvorkommende Personal waren besonders angenehm für mich. Das Hotel ist sehr aussergewöhnlich, da es viele Kunstobjekte zeigt, die jede Etage interessant machen. Es gab nichts zu beanstanden. Alles top.
• ANTONIO (8/5): - Bellissimo ascensore. Frigobar gratuito a disposizione un camera Pur essendo al 3° piano, di notte la stanza su via de' Tornabuoni era molto rumorosa. La prossima volta meglio una stanza sul retro
• Bobby (8/5): Best staff, location and very clean room - The staff was amazing! The location is the best! The room is very clean The breakfast wasn’t so good. Not for me, that eat less in the norming but for my kids, they didn’t like so much. For me the biggest problem is the breakfast space… very tied, because bot so comfy. But I understand that doesn’t have so many empty spaces at the building.
• VALTER (10/5): Grazie a tutto lo staff. Molto gentile e professionale - Location, camera e struttura, staff
• Janette (10/5): Everything was perfect . Could not have asked for more ! - The property was clean and beautiful. The service was amazing ! Also, great location. na
• Ming (9/5): - 地點很方便，環境清潔很棒，早餐也很豐富，晚上還可以在頂樓自己來杯cappuccino休息一下
• Jean Charles (5/5): rapport qualité/prix décevant - Espace petit déjeuner médiocre pour ce type d’établissement, manque de place, Pas de pain frais! Pas de lobby, pas de room service
• Katia (9/5): - Staff
• assunta (10/5): Da ripetere sicuramente - Personale molto gentile. Ragazzi giovani alla reception molto disponibili e preparati. Signore delle pulizie molto gentili. Posizione ottima! Molto pulito e spazioso. Nulla.
• Paola (10/5): Una vera chicca! - Tutto: posizione, stile camere, colazione e soprattutto cortesia e disponibilità dell’accoglienza
• בהר (10/5): חויה קסומה, ממליצה! - מיקום פצצה, פותחים את החלון לפראדה וגוצ׳י ממש קרוב להכל חדר נקי ויפה וצוות נעים ושירותי מאוד אהבנו מאוד!
• Yi (10/5): -
• Alex (9/5): -
• Barsalini (10/5): - Hotel vicinissimo a tutte le attrazioni della meravigliosa Firenze, camera bene arredata, silenziosa, con tutti i comfort, pure le ciabattine che fanno un gran comodo, frigo bar ad uso gratuito per necessita' importanti ( acqua, spuntino etc ), colazione per tutti i gusti ( e puoi ordinare anche altre cose ). Staff gentilissimo e disponibile per dare consigli inerenti al soggiorno. Lo consiglio a chiunque voglia visitare la citta'. Mi e' piaciuto tutto!
• Marco (9/5): - Ottima posizione per il centro di Firenze e per raggiungere a piedi la stazione S.Maria Novella. Staff molto cortese. Stanza delle giuste dimensioni e pulizia perfetta. Nulla in particolare. Mi sarebbe piaciuto avere una camera leggermente più grande con un tavolino per lavorare ma per una notte non è stato un grosso problema.
• PASQUALE (10/5): -
• Stefano (10/5): -
• Demou (9/5): All was to our satsfaction - Breakfast was generally good
• SERGIO (10/5): - La posizione dell'albergo,la professionalita' del team,dalla loro partecipazione e gentilezza.
• Michele (8/5): -
• Enrico Mario (9/5): -
• Bernadette (10/5): -
• Claudia (10/5): -
• elines (10/5): Adoro o Milu ! Já me hospedei algumas vezes ! Recomendo - Simpática, moderna e tamanho ideal Nada
• Daniel (10/5): An absolutely perfect stay in Florence - A perfect hotel. One of the best in 67 years. Perfect location, great comfort, extremely kind and helpful staff, and the amazing, delicious and varied breakfast. And very sophisticated decoration. Good taste without arrogance. Briefly: wonderful. We liked everything
• Si Yue (10/5): - I stayed initially for one day then was passing through Florence for an extra day and felt like it’s a no brainer to choose Milu again. It’s very centrally located, the all day concierge ensures that even when I’m travelling back late at night there’s someone there to help me. I’m not super sensitive to noise so I didn’t feel like there’s anything to complain about the location once the windows are closed. The single room is well-equipped and very comfortable for one person. I had late trains and appointments both times after checking out, and it’s always been such a smooth experience with leaving my luggage there and picking it up later. Claudia at the front desk is an absolute delight, super helpful and very friendly, recommended two restaurants and made bookings for me - turned out to be my absolute fav meals during my stay! Nothing, everything’s great.
• Olivia (10/5): Loved every second of Florence and this hotel! - Gorgeous, artistic, clean, friendly Nothing
• Carlo (10/5): Great location. Great hotel. Great service (Leslie, Jenni. Agatha) - EXCELLENT HOTEL. AMAZING LOCATION. FANTASTIC CUSTOMER SERVICE: Thank you Leslie. You are amazing! So is Jenni and Agatha at breakfast. Such great customer service. I will be back!! The location is perfect. A+++++ everything was fantastic
• Mohamed (10/5): - Very friendly and helpful staff, great location
• Mira (10/5): מלון ביתי נעים נקי בעיצוב נהדר - רחוב נהדר במקום מרכזי
• Gregory (10/5): - Balcony on 5th floor was so nice and relaxing. We could hear nightly musicians in Pza. Santa Trinita. Sectioned by bamboo, fabulous lounge chair. Very convenient to local restaurants and museums. Staff were all very helpful and pleasant.
• Barbara (10/5): Excelente opcao em Firenze. - Excelente localização e servico! O hotel é lindo - cafe da manha delicioso!
• David (10/5): - Lots of restaurants nearby
• David (10/5): - Great restaurants nearby
• LUZ (10/5): - Excelente todo el personal del hotel siempre atento a que se sintiera comodo .me encanto y una terraza con una buena vista tomandose un cafe....Recomendado
• Pia (10/5): Well worth the price! - The rooms were spacious and very comfortable - loved the cleanliness, colorful decor and the welcome gift! The hotel was centrally situated and in a very safe area. Breakfast was fantastic - superb choices and the top floor where it was served (with drinks available 24x7 for free!) was a beautiful area where you can just hang out. The best part was the accessibility- my daughter is in a wheelchair and the bathroom met her needs, with the front desk ensuring a ramp was always available for her. This hotel was well worth the price! Nothing. We travelled across 3 countries and I can honestly say this hotel was voted the best by my family of all the hotels we stayed in.
• Joanne (10/5): -
• Olga (10/5): - Lovely! Best coffee machine in the universe at the roof bar.

Photos