Pension Santa Elena

Location: Contigua al Banco Nacional Santa Elena, Monteverde Costa Rica, cr

Star Rating: 8.1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Shared lounge/TV area
• Concierge service
• Shared kitchen
• Fire extinguishers
• Pub crawls
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Art gallery on site
• Japanese garden
• Covered parking
• Bicycle-friendly property

Rooms Available

• Standard Quadruple Room

  This double room has a private entrance. For group reservations of 3 or more rooms, Pension Santa Elena requires a 50% non refundable deposit at time of reservation. For more information please contact the hotel

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Toilet
  • Private bathroom
  • Private entrance
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Deluxe Double Room

  The double room features a private entrance, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet
  • Private bathroom
  • Private entrance
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Quadruple Room with Shared Bathroom

  This quadruple room features a shared bathroom and a private entrance. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private entrance
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Family Suite

  The family room offers a private entrance, as well as a private bathroom featuring a shower. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Toilet
  • Private bathroom
  • Private entrance
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

Guest Reviews

• Amrei (8/5): -
• Alice (8/5): - I liked the room, it was spacious and had good storage in both the bathroom and the bedroom. Liked the hot shower also. Breakfast was just ok, quite basic (rice, eggs, cheese and a piece of fruit) but for the price I paid more than adequate. It was great that they had the monteverde cloud reserve shuttle do pick ups and drop offs directly at the hotel as well as various other tours available to be booked directly at the hotel at the same price (or better) that you could find at the agencies. Clean drinking water from the tap is available as well as use of the kitchen, which were both bonuses. Well placed in my opinion for the restaurants, grocery stores and bus station (albeit a very short uphill walk). Could have benefited from a fan for the room as it did get very hot. While I'm able to sleep through road noise which actually wasn't even bad in the room that I was staying, the walls between rooms are thin - I could here the person in the next room snoring and any conversations or til toks videos being played late into the night could also easily be heard so if that bothers you then bring ear plugs and maybe play some white or brown noise to drown it out (which did the trick for me). Communication before and after booking could have been better - via booking.com and email, responses were delayed or no response received at all, until I was able to get the WhatsApp number which then communication was a lot better, quicker etc.
• Maren (9/5): - Wir hatten ein Zimmer mit privatem Bad. Gemeinschaftsküche muss man halt mögen
• Katerina (10/5): - Convenient location, facilities and the staff is very helpful with organising anything you might want to do. You can enjoy your gallo pinto breakfast or just chill in the garden.
• Simlat (9/5): Bonne auberge - Bonne ambiance Propre Super cuisine Petit jardin reposant
• ithurria (8/5): -
• Giuseppina (10/5): -
• Leah (10/5): Ein tolles Hostel, indem man entspannend kann. - Ich habe bisher kein Hostel gebucht und war so positiv überrascht von Pension Santa Elena. Ich hatte ein privates Zimmer mit eigenem Bad. Es war sehr sauber und liebevoll eingerichtet. Der Gemeinschaftsberwixh war angenehm und die Hängematten im Garten haben zum Entspannen eingeladen. Sehr zu empfehlen! Alles war super. Ein Kühlschrank im Zimmer wäre ein tolles Add-on gewesen oder dass die Mülleimer im Bad täglich geleert werden, da das Toilettenpapier nicht runtergespült werden darf. ABER: perfektes Preis-Leistungs-Verhältnis
• Alysha (10/5): Everything we needed, clean and comfortable. Well located and easy to get to. Would stay again. - The facilities were great as Pension Santa Elena. We had a Room with a private bathroom. Towels were provided along with toiletries. The bed was comfortable and everything was clean. The shared kitchen had everything you need and was a good space, with Tea and coffee provided. Breakfast was also included which was 2 options- traditional Costa Rican breakfast and yoghurt with granola and fruit. Both were great options. The garden and communal space are also well maintained. We were able to book tours via the hostel which were very reasonably priced, easy to arrange and flexible. There was nothing I didn’t like about this property.
• Melissa (9/5): Excelente pension - La habitacion es perfecta y su ducha excelente, El desayuno supero nuestras expectativas sin Duda volvere siempre El servicios al cliente de los recepcionistas es deficiente, Poco amables a la hora de realizar el ingreso.
• Robert (7/5): - Prima locatie en een relaxte sfeer, keuken was goed te gebruiken. Prima voor 1 of 2 nachten Het bed was echt afschuwelijk, een spiraal bed doet je nachtrust geen goed.
• Grace (10/5): Lugar acogedor!! - La cercanía con demás negocios. El desayuno, espectacular y la atención del personal fue siempre colaboradora
• Chiel (10/5): -
• Sam (7/5): Prima voor een of twee nachten. -
• DEPAULE MORGANE (7/5): -
• Jochem (8/5): -
• Gabriele (8/5): Preiswert, kommunikativ, aber laut - Sehr angenehme Atmosphäre, schöne Gemeinschaftsräume, toller Garten! Hervorragende Duschen richtig heiß, mit kräftigem Strahl! An der Rezeption bekommt man gute Informationen und kann problemlos Touren buchen, und sie sind nicht teurer, als wenn man sie anderswo bucht. Das (eher einfache und langweilige) Frühstück ist im Preis inbegriffen, und Kaffee gibt es immer so viel man will. Das Hostel liegt an einer sehr lauten Straße, die nachts häufig für Motorradrallays benutzt zu werden scheint. Ich konnte nur mit Ohrenstöpseln schlafen!
• Yannick (9/5): -
• carolin (10/5): - Sehr schönes zimmer Gemeinschaftsküche Frühstück Nichts
• Nicolas (9/5): - Très bien ! Un peu bruyant avec la route
• Megido Garcia (10/5): - El ambiente, las habitaciones, las camas, la zona común...está en el centro, al lado de todo andando.
• Gilix (8/5): - La ubicación es muy buena y además incluye el desayuno...y por si fuera poco hay una cocina para poder preparar alimentos. El WI fi no funcionaba en la habitación solo en la sala...y como ahí cerraban a las 930 ya no podía continuar usando el Internet...
• RodrigoQuesada (4/5): -
• Megido Garcia (10/5): - Las camas, las instalaciones, el ambiente,las zonas comunes, la limpieza, la ubicación! Repetiríamos sin duda !! Nada que mencionar
• Miahuaxochitl (10/5): - Ubicación, personal
• Ramon (1/5): - Yo vi una habitación bonita y cuando llegué tenía un camarote y la pata del camarote atravesada en la cama de abajo Fue horrible El piso no tenía piso y se venía cochino El baño es compartido y estaba medio La habitación
• julie-anne (8/5): Bon établissement - Nous avons eu une chambre en coin dans vis a vis. Le petit déjeuner était très bon. Le jardin est très agréable pour se détendre. La chambre était très agréable et confortable Quand nous étions c'était extrêmement venteux et le toit en tôle faisait beaucoup de bruit.
• Alexander (9/5): Happy to recommend - Great hostel - friendly people all around
• Nele (6/5): -
• Catherine (8/5): -
• Jorge (7/5): Buena calidad-precio - Muy buena ubicación y habitación acogedora La habitación no tenía aire acondicionado y durante el día hacía demasiado calor
• Héctor (9/5): - Situado en el centro del pueblo. Mauricio nos ayudó con todas las dudas que nos surgieron. Acceso gratuito a termas asociadas con el alojamiento.
• Javier (9/5): - La ubicación es inmejorable, a pocos metros del centro del pueblo.
• Jochen Drewelies (10/5): -
• John (9/5): -
• Caroline (8/5): Nice place, and good breakfast - Great location and good kitchen facilities , the rooms at the back was quiet, very clean too The receptionist when we arrived wasn’t welcoming,pretty cold and bored.The 2 other staff were super nice.
• EMANUELA (8/5): -
• Evelyn (9/5): -
• Mayra (10/5): Recomiendo - Excelente ubicación Lugar con todas las comodidades
• Gaelle (10/5): -
• Gabriela (8/5): - Muy buena ubicación
• humberto (8/5): - La ubicación en pleno centro lo cual podes ir a todos lados a pie o auto. Además la limpieza y calidad del personal que atiende. Buena onda y predisposición. Repetiría en caso de volver
• Sarah (8/5): -
• Marina (9/5): EXCELENTE - A localização é maravilhosa, o quarto muito confortável: bastante espaço para 3 pessoas + camas macias, café da manhã muito bom! Recomendo e voltaria novamente com certeza. Fizemos o check out e nos deixaram deixar as malas na recepção, nos ajudou muito! 1) Ao fazer a reserva na Booking, tinha clicado uma configuração errada e imediatamente cancelei (e por lei temos até 24h para cancelar). Mandei mensagem para a acomodação e me ignoraram. Tive que ligar para a Booking e foi tudo resolvido. Mas achei estressante o ocorrido. Disseram que por algum motivo minhas mensagens não chegaram. 2) Achei que os funcionários podiam ter sido um pouquinho mais prestativos. Ao perguntar do horário do café da manhã (devido um passeio que iríamos fazer), o rapaz da recepção demonstrou 0 flexibilidade.
• Laura (8/5): This is a less expensive option if you are comfortable with a hostel - This property is a hostel with a few extra rooms with a private bathroom . There is a common kitchen to prepare your own meals. Free traditional breakfast is offered. Coffee and tea are always available. The garden area is very pretty. The guests were from all over the world. The location in downtown Santa Elena, allows for walking to everything in town. The hosts can help set up shuttles and tours to all the highlights Monteverde has to offer. The parking lot was full most of the time we were there. We did drive a private vehicle so we did need to use the lot. We did just leave the car and walk everywhere
• Amelie (9/5): -
• Kristen (10/5): -
• CLAUDE (8/5): -
• Christine (7/5): Immer wieder - Klein,aber fein.Wir haben uns wohl gefühlt.Das Zimmer war sauber,das Bett bequem,Frühstück war lecker,Lage sehr gut Alles gut 👍
• Cynthia (9/5): We would highly recommend - The staff were extremely friendly and helpful. Very convenient location downtown but therefore very noisy.
• Esther (10/5): It was perfect and everyone was so nice - We loved it Nothing at all
• Joan (9/5): -
• Roos (10/5): Fijn verblijf gehad! - - centrale ligging - gezellige plek, monteverde is ook erg leuk - vriendelijk personeel - ontbijt is geregeld. Twee keuzes: yoghurt of casado - fijne kamer met badkamer. Schoon beddengoed. - leuke tuin - keuken - gehorige kamers
• Emil (9/5): -
• Smith (9/5): Restful, secure and great location, beds and warm shower - Wonderful location, and nice big rooms. Comfy bed and good bathrooms/shower Great front end staff made everything easy and was responsive (Fabián) Very quiet and restful Not the most social, most people kept to themselves but I hear thats typical of monteverde no just this hostel, older crowd on average
• Stephen (9/5): -
• Patrick (3/5): Mécontentement - L'emplacement Vétusté de la chambre H10 Pomme de douche et mitigeur obsolète Matelas à ressort défoncé et sol abîmé murs brut Danger prise électrique derrière le lit Prix exorbitant pour une chambre bat ee gamme
• Tina (6/5): Find another place. - The location is the best part of the hotel. The shower was hot. The rooms. I had an upper room with cement floor that was dirty and looked like it had not been cleaned properly and was cold. On windy days (all of them while I was there) the door banged and the windows rattled so needless to say, had very little sleep for the week. For what they charge for rooms, they could update this place and make it much nicer. Breakfast had two options only and the coffee was undrinkable. I would not stay here again.
• Luke (8/5): Amazing staff, great location, a little uncomfortable sleeps - Staff 10/10, absolutely lovely and very helpful. Great location too Quite uncomfortable bed especially the pillows and very creaky so struggled to get to sleep
• Irene Machado (7/5): -
• Enzo (9/5): - Il personale gentile e accogliente. La posizione centrale. Struttura semplice ma accogliente. Nulla
• John (9/5): -
• Judith (6/5): Thin walls and limited breakfast options. - In the town centre The walls are very thin—you can hear your neighbors as if they were in your room. Breakfast options were limited.
• Peden (8/5): -
• SUZANA (7/5): - Lokacija V sobi ni bilo mozno odpreti okna, slabo zapiranje vhodnih vrat
• Miriam (6/5): - La ubicación y el trato del personal. El desayuno estaba bueno. Habia solo 2 baños compartidos para todo el hostel. Entre las 9pm y 630am solo 1. Las cortinas de la habitación eran muy delgadas y dejaba pasar la luz. Las toallas estaban limpias pero rotas.
• Sven Jonatan Schøyen (10/5): -
• Mary Luz (3/5): -
• Paula (8/5): - La ubicación está muy bien, tienen un pequeño parking aunque por la calle también había bastante hueco por la calle. El desayuno está bien, solo hay dos opciones pero ambas muy buenas. El hotel en si es bonito, éramos 5 y no nos resultó muy espacioso. Pero te apañas. El baño sin más, hay que hacer un máster para encender la ducha pero una vez lo entiendes bien.
• Raffaella (8/5): - Pension avec des chambres et des lits en dortoir. Cuisine disponible avec the e café en libre service. Positionnée au centre du village, déplacements très faciles par navette avec réservation préalable aux parcs de Monteverde et Santa Elena. Partez tôt pour les parcs! Et reservez en ligne votre entrée.
• Neal (9/5): -
• Elorri Fani (7/5): Agréable étape à Monteverde pour 1 nuit - Le petit déjeuner inclus et le choix entre deux petit déjeuner, l’emplacement, le cadre et la cuisine bien équipée. La taille de la chambre pour 4 personnes avec bagages c’était un peu petit.
• Laurane (9/5): - Pension adorable et très agréable au coeur de Santa Elena, le jardin est magnifique et le personnel sympathique et les espaces communs confortables
• sandrine (7/5): - L'aménagement de la chambre avec salle de bain privée- le jardin commun- le parking à disposition- l'accueil Le fait de devoir faire la demande de changement des poubelles et de remettre du papier toilette dans la chambre. L'absence de buffet pour le petit déjeuner.
• Steve (9/5): Did the job at a good price - Clean and comfortable with access to nice shared kitchen Sitting area was a bit sparse and could be made more cost.
• Ina (8/5): Bis auf Kleinigkeiten hat es uns gut gefallen und wir können das Hostel weiterempfehlen - Zentral gelegen, gut ausgestattete Hostelküche, Zimmer war groß mit großem Badezimmer Gemeinschaftsraum hat abends schon um 21:30 zugemacht. Tür im Gemeinschaftsraum stand ganztägig offen, dadurch hat es sehr gezogen
• Doreen (8/5): - Mega nettes Personal, sehr gute Lage und ein nettes miteinander unter den Gästen. Die Matratzen!
• Gaël (9/5): - Très bon emplacement pour visiter Monteverde. Concept de la pension très bien. Petit déjeuner très bien. Parking un peu juste pour toutes voitures de la pension.
• maryline (8/5): - Charme de l'hôtel, jardin tranquille en retrait de la rue Nombre de tables insuffisant pour 5 personnes
• Agathe (8/5): -
• Marie (5/5): A little cold - Location was great. Near all restaurants. Walkable distance to the Monteverde letters. Shuttle organised to La Fortuna. Since we can't throw out our toilet paper in the garbage it would have been nice to be able to get ride of the garbage everyday. Also it was really cold in the room. The wind would come through the half closed windows and holes in doors.
• Alison (8/5): Lovely location, chilled atmosphere, very comfortable. - Comfortable room, nice facilities, good breakfast, relaxed atmosphere. Our bathroom bin wasn’t emptied during our stay.
• malcolm (7/5): - Small clean room. In central St Elena. Breakfast Free tea and coffee 0
• Rocio Vanesa (7/5): -
• Georgina (8/5): Muy recomendable - Buena ubicación. Todo muy limpio. La habitación acogedora. Buen desayuno. Las zonas comunes agradables y con mucha zona exterior Cuando fuimos hacía mucho frío y no se podía estar en las zonas comunes exteriores, y las interiores se quedan cortas para toda la gente que hay. Lo mismo pasa con el desayuno, si no vas pronto no tienes donde tomártelo. Pero si hace un día bueno siempre te puedes poner fuera al solito ;)
• Lis (9/5): -
• Zafeira (9/5): -
• Michèle (8/5): -
• Francesco (8/5): -
• Alexander (8/5): -
• aydda (10/5): -
• Brad (6/5): Decent for the value. - Staff were very helpful with information on tours. Fair amount of wind and street noise.
• Daniele (6/5): Scarso - Posizione, Staff educato, Colazione ottima. Siamo rimasti delusi dalla camera: dalle foto sembrava molto più grande di quanto non fosse in realtà. La stanza era piccola, con una scaffalatura minima dove riuscivamo a malapena ad appoggiare le nostre cose. Abbiamo avuto continui problemi con lo scarico dell’acqua della doccia e l’ultima notte l’abbiamo purtroppo passata in compagnia di uno scarafaggio, decisamente poco piacevole. Durante il soggiorno ci sono stati anche giorni molto ventosi e piovosi: l’aria fredda entrava dalle finestre nonostante fossero chiuse. Inoltre, l’assenza dell’aria condizionata o di un sistema per riscaldare la stanza si è fatta sentire, così come la mancanza di un asciugacapelli, cosa poco comprensibile considerando il clima fresco e piovoso della zona. A peggiorare il tutto, il piumone fornito presentava una bruciatura da sigaretta. Alla luce di questa esperienza, non mi sento di consigliare questa struttura.
• Ellen kjestine (9/5): Skønt lille sted midt i Santa Elena ❤️ - Jeg kunne godt lide enkeltheden og at alt fungerede. God valuta til prisen.
• Markus (9/5): -
• Lena (9/5): -
• Donna (6/5): Ok, we won’t be back. Sorry. - The staff, close to restaurants. The bed was horrible, I never slept. My fault, I didn’t know this was a hostel. I was told to pick something quickly and I did.
• Hans Christian (7/5): Mit etwas mehr Liebe der Betreiber zu ihrem Objekt, wär’s ein toller Ort. - Die Dusche war richtig warm, sehr wichtig in diesen kühlen Höhen. Das Zimmer kam sauber, jedoch gab’s für die drei Tage keine housekeeping. Anstrich blättert, was den Eindruck einer billigen Absteige erweckt. Sehr ringhörig. Frühstück gerade noch ok.
• giovanni paolo (10/5): - Centrale ed economico
• JAIME ENRIQUE (10/5): -

Photos