Ayatt Bukit Bintang

Location: 239, Jln Bukit Bintang, Kuala Lumpur, my

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Premier Two Bedroom Suite (2 Queen + 2 Bathroom)

  This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a shared bathroom with a bath, a shower and a bidet. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. The spacious air-conditioned double room offers a flat-screen TV, a washing machine, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Two Bedroom Suite (2 Queen + 1 Bathroom)

  This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a shared bathroom with a bath, a shower and a bidet. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator and a microwave. The spacious air-conditioned double room offers a flat-screen TV, a washing machine, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Two Bedroom Suite (2 Queen + 1 Bathroom)

  The pool with a view is a top feature of this twin room. Featuring free toiletries, this twin room includes a shared bathroom with a bath, a shower and a bidet. The kitchen features a stovetop, a refrigerator and a microwave. The spacious air-conditioned twin room features a flat-screen TV, a washing machine, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Three Bedrooms Suite (3 Queen + 3 Bathroom)

  The pool with a view is a top feature of this triple room. The spacious triple room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a microwave and a tea and coffee maker. The triple room provides a wardrobe, tumble dryer, a dressing room, a flat-screen TV, as well as garden views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Studio Suite

  The pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator and a microwave. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a wardrobe, tumble dryer as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Premier Two Bedroom Suite (1 Queen + 2 Single + 2 Bathroom)

  Guests will have a special experience as the twin/double room features a pool with a view. In the kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. The spacious twin/double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• ريم (5/5): Unprepped room - Too much cockroaches in the room, kettle broken, no trash can provided in all rooms. Pure bad Experience to be honest. Restaurant is outside and doesnt have AC.
• Farooq e azam (2/5): VERY AVERAGE BREAKFAST. NOTHING TO BE GET EXCITED FOR. - the only thing that i liked about them was that they let us keep our luggage when we went to langkawi. OTHER THAN THAT NOTHING EMPRESSED ME MUCH DURING OUR STAY I GOT A SIMILAR ROOM, FROM A DIFFERENT BOOKING HOTEL IN OTHER TOWER OF THE SAME BUILDING AND THAT TOO ON A HALF PRICE THAN AYYAT AND THAT PISSED ME OFF.
• MAKARAND (5/5): Fairly valued - Breakfast was good. Room was spacious. Location is excellent There was no response to requests for cleanup. Drinking water bottles were not provided on daily basis. Location of charging points or power sources are not very user friendly. There is not clothes drying arrangement
• Wim (10/5): Perfect vriendelijk netjes - De mensen de view en de kamer Te weinig liften
• Choun Siang (8/5): - Location nice, the room is big and clean When enter car park the parking RFID totally cannot use every-time need security open the gate
• caroline (8/5): - La taille de l'hebergement
• Dulmini (7/5): Decent, but has the potential to be excellent. - Good location. The view was amazing at night. The apartment was spacious with 2 bedrooms and 2 bathrooms. It was very clean. Appreciated the washer-dryer and the kitchen. The breakfast staff were excellent! Very obliging. However the breakfast buffet did not have fresh juice, pancake/croissant / bakery items etc. it was still substantial. The lifts did not work properly. There were 3 lifts for the B block which contained (at least, to my estimate) 5 apartments X 50 floors😳 While our entire 5 day stay, 1 lift was not working. The reception was okay-ish and impersonal. They were not friendly or welcoming. (Everyone we saw at the reception was like that.
• Godil (5/5): Bad experience - Pricing only Cleanliness, bad staff, overall service.
• Juan (10/5): Séjour court mais assez satisfaisant - Le concept est super bien, l’endroit est proche de tout, une fois bien installée, c’est assez spacieux, L’accueil , le personnel été présent pour le Check In, et le Check Out, je trouve que c’était assez froid le premier contact. J’ai voulu payer avec ma carte via Apple Pay mais malheureusement je devais sortir la carte physique. Dans l’ensemble au niveau des chambres tout été assez propre rien à dire de mauvais.
• Bassam (8/5): -
• Tariq (10/5): Loved it - The staff were friendly, the breakfast was nice, rooms were very big and spacious and clean and the bed was comfy, the outdoor pool was amazing and the views were the best The lift system was so slow
• Suri (10/5): -
• Ahmad (8/5): - The unit was clean and comfortable to stay in along with all necessary amenities. 1. No bell boy services. 2. Having to go to a separate space each morning for breakfast. 3. One of the 2 keys given to us malfunctioned the very next day. When inquired as the reception, they had no additional key to replace.
• Andrew (9/5): Great stay, very good location, roomy apartment - We picked this hotel for several reasons for our 8 night stay - 2 bedroom apartment, combo washing/dryer machine, value for money, good location (walking distance to Pavillion and TRX shopping centres which also has the MRT stations). The apartment was roomy and good views over parts of the city. Note that there is no levels ending in a 4 (ie, ours was 33A). Overall we enjoyed our stay. Each room has its own aircon unit (3 for the apartment) which we enjoyed. Big fridge for all our goodies too. Yes, the lifts were slow during busy periods, and when the cleaners claimed the designated freight elevator, but it didnt worry us. Yes, no daily room service, but it can be requested daily at reception, also didnt worry us. Some minor room issues like broken window handle, loose kitchen tap, leaking kettle, but was fixed within a day after we mentioned them to reception.
• Luca Júlia (10/5): -
• JONATHAN MELCHIADES (7/5): -
• Iram (8/5): -
• AYE AYE (7/5): no mirror and dressing table available for the bed room. There is no complementary coffee sticks - rainy days are difficult to go to reception because there is no roof from block A to reception lobby
• Alex (10/5): -
• Shakil (1/5): Fruit flies, Roaches, Spiders all over. - Nothing but the location. Entire building is full of fruit flies, bugs and cockroaches. Though they promised and advertised HOUSE KEEPING everyday but it was merely any housekeeping at all. I HAD TO TAKE PICTURES OF BUGS AND COCKROACHES AND SHOW IT TO THE RECEPTIONISTS AND FINALLY MANAGED TO GET THE APARTMENT CLEAN. Cleaning here means barely cleaning at all, even after complaining. Elevator was a huge issue. Average waiting time was 7 to 10 mnts, if you are lucky. Had future bookings but cancelled and got out. BUGS and COCK ROACHES, SPIDERS(Rest room) all over. Kichen cabinets were broken and utinsills were non functional. Bad experience, very bad. Not worthed fr money at all. Got the chance to add pictures of bugs, broken cabinet n non functional utensils. Enlarge my pics on top of their microwave and floor, SCAREY BUGS!!!! They didn’t give any trash cans in the entire apartment. It was a total loss!!!
• Fatma (10/5): -
• Boon (4/5): -
• Marz Mohamed (8/5): - The suite that i booked was clean, comfortable & spacious. The bed is too hard & the location is abit busy.
• Bassam (8/5): -
• Shamoon (5/5): - Not clean
• Faheema (8/5): -
• Colin (1/5): Overall my stay was quite dissapointing, mainly due to the poor service and slow lifts. - The location of Ayatt Bukit Bintang is very good for shopping as it was very close to the major shopping malls like TRX, Pavilion, Fahrenheit etc We had booked a Premier Two Bedroom Suite (1 Queen + 2 Single + 2 Bathroom). The 2nd bedroom had a queen bed instead of 2 single beds. To add the 2nd single bed, they just put a mattress on the floor of the lounge. When we arrived, there was left over food in the kitchen cupboards from the previous guests, food stains in the fridge, there was blood stains on the sheets of the beds. When the room was serviced, the new sheets had blood stains again. You need to request for the room to be serviced otherwise it does not get done. Rooms get serviced between 1:00pm - 10:00pm The first time we requested the room to be serviced, we specifically asked for new towels - we didnt get new towels, they only emptied the rubbish and did nothing else. You also have to ask for extra toilet paper. They do not provide laundry powder for the washing machine, and there is no tea towel to dry dishes. The room was advertised as having a clothes drying rack but there was no drying rack and when I asked at reception, they did not have one. There is no hot water for the kitchen sink or bathroom basins. There is only hot water for the showers. There are only 3 lifts for 60 floors and you can wait up to 30 minutes to get a lift. 1 lift is quite often used by staff, so effectively there are only 2 lifts for guests to use.
• Iritra (9/5): - Cleaning service was not good. I had to tell them repeatedly to clean the bathroom but they didn’t.
• YOICHI (6/5): - ブッキンタンの街もさほど遠くなく歩いて行けます。周りにも美味しいパン屋や少し高級感のあるお店があり、ショッピングセンターには銀座で２時間は待つバチャコーヒーがあったりと少し調べるとなかなか楽しい場所です。 難点はエレベーターが時間を間違えるとめちゃくちゃ混んでいるのと 駐車場の場所がわかりにくいです。 あとコンドミニアムなのでタオルなどは自分で洗濯しないとハウスキーピングは来ないので、3泊以上する人は洗剤を持って行った方がいいと思います。
• Zaleha (10/5): - Ayatt location is good, within walking distance to TRX and Pavilion, we even walk to KLCC. The room we get is a new unit, thus it is clean and tidy. The rooms is spacious and view is outstanding. During new year celebration, we get the full view of fireworks display from TRX to KLCC just from the window of our room. Unfortunately the housekeeping is terrible. Out of the 4 nights we stay, they only clean once, basically it's not cleaning, they just make the beds and top up water bottle. Rubbish was not empty, floor are vacuum or swept, toilet was not clean. Towels and floor mat was not changed. When we first arrived, they don't provide kettle, shampoo or shower gel, no cups, plates and cutlery too. We have to call the reception to send it to our room. The room comes with induction cooker, but no cooking pots or pan. Basically nothing is provided. I would suggest that Ayatt should provide a cleaning tools eg, broom, toilet brush and mob. The guess would gladly do their own cleaning if the tools is provided. Rather than staying for 5 days in a dirty toilet and floor..
• Jamie (8/5): Goed verblijf en goede prijs - Goede faciliteiten. Fijn zwembad en ruime schone kamer. Ons koffiezetapparaat was kapot en het duurde soms heel lang voordat we met de lift mee konden.
• Naushaad (1/5): Do not stay here and waste your money. - Nothing was good except the location . the check in was a nightmare, one one pan pan to cook no other vessels to cook when asked for one more pan or a casserole were rudely answered saying no to us. no glasses in the room , no slippers or bathrobes in bathroom , the bed sheet and towels were not changed daily as told earlier in our booking stating they had a shortage of bed linen and towels this was conveyed to us by the room cleaning staff . of the 06 days we stayed 02 no room cleaning staff came to our room even after repeated reminders nothing changed the bathrooms were also stained and dirty , When we told them that we would complain and give a bad review they said that our review wasn't very important . The breakfast was average with not very welcoming staff..
• Ragoonathsing (7/5): - Facilties Noise due to ongoing works
• Chathura (6/5): - The location was great. Good restaurants close by within short walking distance. The apartment was clean. Each building is only serviced by 2 lifts for guests and the service lift. Leaving the apartment was a nightmare as the lifts usually took up to 10 minutes to arrive. As we were on level 40, we were able to get a lift going down after a lengthy wait. However, the lifts would go to lower floors and would be too full for new people to come in from lower floors. Going up would require joining a queue, and waiting upwards of 10 minutes for the lifts. There was only a couple of times where a lift was empty, and available within under 2 minutes. The housekeeping has to be booked in before 3pm.
• june (9/5): Pleasant stay! - Walking distance to Pavilion & KLCC and nice layout of the apartment. Nice city view from the room and lots of eateries around and there is also a Bila Bila mart at grd flr. There is also swimming pool, gym, karaoke at level 10 but we didnt get to use it. Requested for an iron and they were quick to send it to the room. Parking was convenient and accessible through RFID given by reception. Overall it is was a very pleasant stay. Sometimes takes a longer time at the lift area as there are many guests checked in.
• Ibrahim Katbi (8/5): Enjoyed my Stay - Nice Location. Apartment is spacious and really nice view on the twin towers. Beds were comfy. And value for money was good. The swimming pool and gym are free access for residents unlike other towers in KL. I stayed twice in Nov and Dec and they gladly stored my luggage free of charge between the two stays. Baby crib is offered free of charge. No response on booking messages at all and they don't have a reception to call or WhatsApp. Anything you need, you have to go down 45 floors and go to the other building just to inform the staff of your needs. I hope they can arrange easier communication for residents. Also on my arrival day at the second stay, I had a lot of luggage but they didn't have anyone late at night to carry my luggage. Had to carry 6 pieces of luggage all alone and when I requested the trolley they asked me to return it back. It wasn't a pleasant experience after a long trip and arriving tired. No face towels provided. Baby crib was dusty from storage. At least was supposed to be cleaned beforehand since a baby will use it. Had to clean it ourselves. Overall experience was good and will definitely come again.
• Teemu (10/5): - Very nice and clean appartment
• Ei (7/5): -
• ulaganathan (5/5): -
• Rima (7/5): Family holiday for 10 nights - The location and close proximity. Washing machine in there apartment. 3 bathrooms with the 3 bedroom. The lifts took so long during peak times and so full with no air-conditioning in the lifts or where you wait for the lifts. House keeping is not house keeping and no cleaning was done. We stayed for 10 nights. Some days our room was not serviced and we had no towels. There is a drain smell in the rooms. One of the toilets was really slow to flush.
• Kirill (8/5): - Красивый вид из окна. Капсульная кофемашина в номере Завтраки приемлемые Были севшие батарейки в пультах. Не было капсул для машинки. Не сразу принесли
• Muhammad Hilmi (6/5): -
• Dharshika (10/5): -
• ramy (8/5): - Location
• Nur (5/5): -
• Tom (1/5): -
• Jordi (4/5): -
• Clément (8/5): - This could be perfect ! Great location, lovely staff, very nice pool, the room was great as well. But several issues, it was not clean, lots of hair in the room and it was lacking from fourniture: no hand soap, no big trash, no hand towel… overall a good experience.
• Gabriel (9/5): -
• Siti Ajeerah (6/5): - Nak masuk parking agak susah
• BINTE NOR SAM AFANDI (10/5): - Super clean accommodation and close to nearby malls!
• Edson (10/5): -
• Laëtitia (10/5): Appartement avec une belle vue et bien placé - Le standing et le personnel Le manque d’équipements dans la cuisine et les bruits de porte du couloir sans frein
• Juan Pablo (8/5): - Céntrico, cómodo, las vistas, el precio. El cuarto de baño nos dio problemas, el water no tragaba y aunque lo solucionaron, el problema seguía sin ir del todo bien. Estoy seguro de que el problema ha vuelto a aparecer.
• Sarmad (9/5): -
• Hina (10/5): -
• Swee Lee (8/5): Nice and comfortable service residence - We booked a night for a 3 bedroom apartment at the Ayatt but after checking in, we we're told that we are actually staying at the Agile. Overall it's a nice and comfortable Residence but you only have 2 elevators for 60 floors. Each time you need to wait at least 5 minutes to get into the elevator and during checkout time, you need like 10 minutes as the elevator is packed with people and their suitcases.
• Joelle (9/5): Appartement lumineux et avec vue à côté de Bukit Bintang - La hauteur de la tour, l'appartement situé au 51ème étage, la vue, proche de Bukit Bintang à pied. Calme. Nettoyage à l'arrivée un peu limite, le sol de la cuisine était collant et on en mettait partout. Il a fallu nettoyer. Les ascenseurs lents avec le va et vient. Piscine qui ne donnait pas vraiment envie de se baigner. Lit très dur.
• Oudayrao (1/5): Worst place to stay - Rude staff and dirty place - Nothing. The staff were rude. Rooms were never cleaned. We were treated badly in the lobby. One woman was acting like a bully to us as she thought that we were indians (We are mauritians). Each time we had different responses to queries asked for luggage storage by the same rude woman. I would never recommend this to anyone else. This was distressing as we had to look for another hotel late at night.
• Asnah (9/5): -
• Diana (8/5): Tutto bene! - Struttura nuova, pulita e funzionale. Bella vista dall’appartamento e ottima posizione. Utile la presenza di un piccolo alimentari aperto h24 lì sotto. La ragazza alla reception era un po’ scocciata.
• Faiq (8/5): Good - Nice apartments, good furniture. Decent location walkable to Pavilion mall and TRX. Reception staff were very good. Booking.com mentioned complementory late check out but property manager denied. Building entrance, creepy corridors, outside men hanging outside lobby entrance. Pain to get a lift and use the touch panels. Housekeeping needs attention
• Johan (7/5): Great location, comfortable place. - Hard bed. Key access to the elevators was VERY tricky.
• A (10/5): Exceptional -
• Abuton (10/5): Exceptional - nice
• Alishah (10/5): HIGHLY HIGHLY HIGHLY RECOMMENDED. - sadly, we didn't choose breakfast option during our stay so don't know how it was but surely, overall experience was exceptional. highly recommend it.
• Vincenzo (10/5): Exceptional -
• Perween (9/5): Superb - Great pool and location. Could walk to the Pavillion in 15 mins. Room clean and tidy.
• Meme (8/5): Very good -
• Samantha (2/5): Look around for better - The location Our first room was filthy & hair everywhere, I tried to shower and nearly vomit from being in there, requested room clean twice, still not cleaned at 6pm so I went down and the lady moved us rooms. The room we moved to was okay, still hair around but the room was very loud like airplane flying over every 10 min. Only writing this review as we have 2 year old daughter and it was not pleasant being there with her
• Emilia (3/5): Fairly nice facilities but basic otherwise - Nice pool Good view Cockroaches Lifts were poor Not helpful staff NOT a hotel as advertised.
• Nashina (8/5): Great place with amenties and great views and easy access to bukit bintang. Would recommend it! - The city view from the 52nd floor was amazing. i wish I had gotten view of the twin tower and bukit bintang though. it would have made it a 10/10. the mattresses were abit worn out and the cleaning team wasn't very thorough. it could have been better.
• Noel (8/5): Great Peaceful Stay - Property was clean. The AC was running when we walked in which really helped with KL heat. Rooms were big as advertised and the beds were comfy. It is located at a very convenient place, you can walk to most places nearby. They did not provide enough cutlery for 3 guests. Some of the bathrooms did not have enough toiletries.
• Rima (1/5): No, stay elsewhere. Still partly under construction defect stage. - The location was good. The view from the facilities pool was the only good thing about this place. New building not completed should not be accepting guests, just yet, maybe in the future it will be better. Dangerous, noisy and smelly. Terrible, would take too long to write everything that was bad and not to standard. Works going on in rooms nearby could hear the noise. Floor outside lifts and corridor protective plastic ripped a big trip hazard. 3 pillows without covers, no coffee cups or glass wear in kitchenet, asked 3 times before they delivered the next day. No hand soap, only one small towel hook behind a door. Gymnasium not open. Guests dive bombing in the pool. Smelly bins at entry if you can find the door. Had to wheel luggage a long way from reception. I called it faulty Towers. Could not be bothered to ask for partial refund.
• Tech (10/5): Exceptional -
• Shaimaa (8/5): Very good -
• Phạm (9/5): Superb - The location is amazing. It's near the center and has everything around When we came, all electronic devices were on, including the iron. We found that really dangerous. But everything is good, organized and clean
• Jeannie (8/5): Very good -
• Kai (5/5): Passable -
• Kiat (8/5): Very good - The unit is well equipped and well furnished. Location is near TRX and Pavilion. If you drive, then the check in process is tedious because there's not alot of parking lots in front of the check in counter. Also the carpark entrance is on a different street so after you check in and get a RFID tag, you will need to drive your car over by making a u turn on Jalan Bukit Bintang and turn into Jalan Delima. Not a big issue, just need to give better instructions upfront. Check out time is a nightmare as everyone check out at the same time and the lifts stop at almost every floor. Making things worse is the lift does not have aircon and is hot and stuffy so it felt like sauna. I stayed on the 45th floor and it took close to 10 minutes to get to the car park on the 2nd floor and on the way down, can see many residents /guest fuming as they must have waited for a long time to get into the lift but couldn't. If they can solve this issue, it would be perfect. Not sure why but there was alot of live music coming from somewhere
• Sarah (7/5): So so - Not too crowded, the property facilities is good. There’s lil mart on the ground floor and the receptionist stay for 24 hours which is good so i can check-in even in the mid nite They dont change the towel, floor mat, either the dont clean up the room daily. Its not fair for the price i paid.
• Krisztina (10/5): - Amazing stay and overall experience. From checking through the ability of the late checkout (which hugely helped as we had a late evening flight) everything was superb.
• Thankappan (9/5): Superb - Prime location, great convenience. H to ere is a 24/7 convenience store in the premises. Also a bistro restaurant just opposite; so pretty much all covered If they could clean the room a little early in the day, it would be nicer. They did room cleaning only by 5 pm, when we were back in our room
• Faathi (8/5): Very good -
• Inez (8/5): Very good - There appears to be a misunderstanding regarding the dispute over the property’s condition, which existed prior to our stay in the unit. The management has not thoroughly investigated the matter and has instead suggested involving the police in a manner that feels unwarranted. However, Alex from the reception desk promptly stepped in, addressed the issue professionally, and worked towards resolving the situation efficiently.
• Binti (8/5): Worth the price to stay - The location very close to TRX, Pavillion & Bukit Bintang area only 3minutes drive and 10minutes walk. Very easy to access MEX highway to go to KLIA. My daughter loves the gym & swimming pool. Most of the equipment in the gym are brand new. The view of TRX is so amazing. Surely will come back here again. The long wait to go up to our apartment. The walkway quite noisy. The entrance to the parking lot very confusing.
• Kirivuth (8/5): Very good -
• Nadia (7/5): Good -
• Timsalik (7/5): Comfortable new apartment, good location but general maintenance needs improvement. - New and clean The new furniture was not bolted properly and the dining chairs were wobbly, so we had to call reception as if someone sits on the chairs would fall. There were not enough utensils in the kitchen and no proper sauce pans to head the food.
• Azlinda (9/5): Superb apartment with great location! - Friendly and helpful staff. Apartments are big and clean with all the basic necessities met. Good location as it is a walking distance to TRX Mall. The floor tiles in the toilets are slippery, might need to review in having anti-slip tiles as it's quite dangerous for young kids and elderly. The pillows are too soft, should have a mixed selection of soft and firm pillows.
• Nur (8/5): Very good -
• Tiong (5/5): Overall still ok just please improve the necessities everyday will be great. - Towels unrefilled, toilet paper unrefilled, shampoo unrefilled, floor not clean. Mineral water not enuf.
• Sam (10/5): Exceptional -
• Joylin (10/5): We had the best stay at Ayatt, we will definitely be back next time - It was well equipped with all the necessities needed and was just amazing No complaints
• Mojahed (10/5): Exceptional -
• Mojahed (8/5): Very good -
• Paulina (9/5): I liked this place so much I cancelled my stay at a different property and changed it to Ayatt. - Fantastic location, spacious apartments, beautiful pool, comfortable beds, AC runs perfectly, the apartment was cleaned every day during my stay. Good food options nearby (both expensive and affordable), super close to malls and other city attractions. The apartments are very quiet. A washer/dryer was a huge plus! A convenience store downstairs for snacks, beer, water etc. Nothing
• Chong (8/5): Very good - Good environment Parking entrance
• Abdullah (8/5): Very good -
• Nan (7/5): Great location - Great location We had a bad checkin experience as we couldn’t find where to park our car when we do our checkin. The front entrance has closed for construction purpose but we didn’t get any notice. We have asked for early check in and it has approved through message on bookinh.com. But they collected us an early checkin fees which they didn’t mention it before. The aircon in one of the room is not working well.

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