Black Diamond Suite

Location: 18 Václavské náměstí, Prague, cz

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Wine release events
• Covered parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Premium Apartment

  This spacious apartment consists of a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, soundproof walls, a mini-bar as well as city views. The unit offers 7 beds.

  Max Occupancy: 11 (11 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Róbert (8/5): - Jó volt a szállás, közel a központhoz, mégis csendes. A lift nem működött és 75 lépcsőt kellett megmászni.
• evlegson (4/5): Pobyt okej, lecz brak zwrotu depozytu. - Lokalizacja oraz kontakt z gospodarzem był dobry w momencie pobytu. Apartament znajduje się w przystępnej lokalizacji, w środku było czysto. Kuchnia była dobrze wyposażona, jak i reszta obiektu. Odbiór kluczy nie stwarzał żadnych problemów. Niestety nie mogę polecić obiektu. Wpłaciłem podczas przyjazdu 70 EUR na poczet depozytu, który miał zostać zwrócony. Poinformowano mnie, że zwrot nastąpi w formie przelewu bankowego do 14 dni roboczych. Po 3 miesiącach czekania, nieudanych próbach kontaktu z obiektem i brakiem informacji zwrotnych, dalej nie otrzymałem zwrotu pieniędzy.
• Ledinek (6/5): -
• Sebastian (1/5): Mid Apartment but awful hosts. - Location Everything. We weren't welcomed, the staff wasn't answering the phone when we arrived we were standing at the street for almost an hour. Then we found out that free parking isn't at the apartment. The booking location wasn't same as an apartments. The parking wasn't free host told that they going to pay for it. They didn't we got a fine and a wheel block. We had to spend 2hours to remove it to get police. They afterwards refunded money for it but still bad experience. The water boiler wasn't working, we didn't had a hot water. After we found the power outlet wasn't working, the host suggested to use extender which isn't safe thing to do near the shower and especially for the boiler which is leaking. The rooms had a lot of outlet extenders laying on the ground. The apartment looks like premium hotel in the photos but in reality it's just old building with small renovation. Some beds were broken and just covered with bedsheet. Also in the washer there bunch of dirty laundry left. I saw in some other review that they had same experience so most likely they like to leave their dirty panties for guest to see. Also noticed that some reviews was fake. So I wouldn't recommend this apartment to anyone. Worst experience of booking accomodations I had.
• Sergio (10/5): -
• Alice (1/5): - Die zentrale Lage und die Größe des Appartements. Der Check-in war eine reine Katastrophe!!! Erst einmal ist eine falsche Adresse in Booking.com hinterlegt!! Wir sind da hin und haben erst einmal eine halbe Stunde gesucht. Nach mehreren Anrufen und Mails habe ich endlich die Richtige erhalten. Sind dann um 13.30 uhr ans Appartement. Dann hieß es: es ist noch nicht fertig und sie bräuchte noch max. 2 Stunden zum putzen. Dann sind wir (wenig begeistert) wieder gegangen. Um 17.30 fragte ich, ob es schon fertig ist. Bekam aber keine Antwort. Dann sind wir einfach hin. Es war immer noch nicht fertig! Es hieß dann noch 20 Minuten. Wir haben dann endlich erst um 18.15 uhr eingecheck. Die ganze Wohnung stinkt zudem nach Zigaretten! Ich kann Ihnen sagen, dass das alles mit 7 Personen, 2 Autos, absolut keine Parkplätze in der Nähe und einer riesigen Baustelle rings herum mitten im Zentrum absolut keinen Spaß macht! Küchenausstattung sehr spärlich 6 Gabel 5 Messer und 4 Löffel für eine 7 Pers.Buchung ist einfach ein NO GO.
• Lucinda Yezabell (10/5): Excelente - Todo impecable y muy espacioso el apartamento. En el mismo centro, cerca de todo.
• Lu_arg77 (9/5): Amplio y bien ubicado - La ubicación era realmente buena. El apartamento muy cómodo y amplio con muchas comodidades, incluyendo lavadora de platos entre otras cosas. A metros de la plaza Wenceslao y de las mayores atracciones comerciales. De fácil acceso y fácil contactar con los propietarios. Con una sola dificultad que tuvimos respondieron enseguida Un solo baño para muchas personas a veces resulta poco. Éramos un grupo de 8. El agua caliente no funcionaba bien y enseguida enviaron a alguien a arreglarla y pudo hacerlo pero había que poner atención en cómo abrir la ducha para que saliera el agua a punto. Pero entiendo que es algo transitorio y reconozco la rapidez en intentar resolverlo incluso de noche. Faltaba algo de vajilla para grupo numeroso. Nada importante
• Svetlana (9/5): - Месторождение от достопримечательностей в пешей доступности, хорошая квартира много спальных мест, просторно уютно. Удобные кровати, мы хорошо высыпались.
• Maribel (8/5): - Muy céntrico y cerca de todas los monumentos de interés
• Markéta (10/5): - Prostorné ubytování, vybavená kuchyň-mohlo by být více nádobí. Hluk z ulice- souvisí s lokalitou.
• Mateja (10/5): -
• Urmas (10/5): - The location is very good.
• tomasz (10/5): -
• Berto (3/5): - Il fatto di essere in centro é veramente comodo e la host che ci ha accolto é stata veramente gentile Divani e letti un po' troppo morbidi per i miei gusti, televisione molto grande se non si vuole uscire la sera Ampio soggiorno per vivere tranquillamente in 10 L'appartamento è composto da 2 camere matrimoniali di cui una cosa 2 letti doppi e un soggiorno con letto matrimoniale e divano letto, un bagno con Water e uno con la doccia (il secondo senza water) Il parcheggio non é sotto casa ma a circa 15 minuti (poco male) Su booking purtroppo non risponde nessuno... É indicato 2 bagni ma in realtà uno ha il water con il lavandino e l'altro un lavandino con una bella doccia e la lavatrice Consiglierei qualche pentola in più essendo un appartamento per 10 persone L'host mi ha fatto pagare la tassa di soggiorno e il deposito cauzionale su un altro sito (90€ di deposito per 3 notti...), quest'ultimo non mi è mai stato restituito e non sono mai riuscito a mettermi in contatto L'appartamento è un po' rovinato e ha qualche pecca, non troppo impattante però il servizio di risposta è pessimo
• SILVIA (8/5): - La ubicación Los colchones
• olivia (9/5): -
• Marko (10/5): -
• Reece (10/5): Good apartment for short stay. - It was in a perfect location for being the centre, the apartment was very spacious. There was only 1 key and no key box.
• Davit (6/5): -
• Olena (10/5): - Отличное расположение . Квартира просторная, порадовали такие мелочи как капсулы для посудомоечной машины, моющее, гели для рук. Набор посуды небольшой, но достаточный. Вообщем нам все понравилось, спасибо!
• Benas (10/5): -
• Ирина (10/5): -
• Inga (10/5): Дуже сподобалась Прага і наше проживання в центрі міста. Постійний звʼязок з менеджером. Дуже приємне спілкування. Велик - Нам все сподобалось. Нас було 2 сімʼї. Було дуже зручно. Велика квартира, дуже зручні ліжка, спати було комфортно. Дуже тепло. Величезний телевізор в великій кімнаті. Достатньо рушників. Необхідний посуд. Є навіть шампунь та гелі для душа. Постійний звʼязок з менеджером. Локація просто чудова. Центр міста. Багато ходили пішки, бо всі памʼятки поруч.
• Yousuf (10/5): رائعه - موقع ممتاز ، كل شيء متوفر في الشقه ، تعاون المضيفه جداً ممتاز .( انصح فيه) موقف السيارات بعيد عن موقع الشقه ، فيها حمام واحد ومسبح واحد فقط
• Anke (8/5): Wir kommen gern wieder. - Uns hat die Unterkunft sehr gut gefallen. Wir konnten bereits vor dem Checkin unsere Koffer dort lassen und wurden höflich empfangen. Es ist sauber und hübsch eingerichtet. Die Lage ist sehr zentral, wir konnten fast alles fußläufig erreichen. Es gibt einen Aufzug, das war mit den Koffern wirklich hilfreich. Es gab für 11 Personen leider zu wenig Besteck. Wir haben alles abgesucht, konnten jedoch nicht mehr finden. Auch fehlte für die 11. Person ein Laken. Gemeinsam am Tisch sitzen, war aufgrund des Mangels an Sitzgelegenheiten und des zu kleines Tisches für eine große Gruppe nicht möglich. Da ich jedoch mit einer Jugendgruppe reiste, die zur Not auch auf dem Boden essen würden, war das halb so schlimm.
• Glenn (10/5): Great communication from Nelly, loved the place, well appointed and comfortable - Location and very roomy.
• Sabrina Jordan (4/5): Not as advertised but still okay - The location was perfect. We were able to walk everywhere we wanted to go. The TV is gigantic, they had ice in the freezer, and it was clean. The beds were comfortable. It worked okay for my family, and the building seems pretty secure. The photos and listing completely misrepresent what you're getting. "3 bedrooms" are actually 2 separate bedrooms and one bed sharing space with a common area. There's no real privacy for that one if you have a larger group - one of the other bedrooms requires you to walk through that area to get to the bathroom. Only one toilet. Shower looks completely different than the photo - it must have been replaced after that. There weren't enough towels for five people, much less the 7 or 8 they're advertising for. I asked about the towels and my contact said that was all there is. There certainly wasn't any champagne or anything extra like shown in the photos.
• Tom (10/5): Your perfect getaway. For stag parties, families or couples - Very friendly staff. A small walk and you are in the heart of Prague. Perfect location to explore this beautiful city, Would definitely look again
• Nilsas (8/5): - Great location right in the center of Prague. We were easily walk to entertainment district bars and restaurants, most of the tourist attractions are in a walking distance. There is a grocery shop right across the street and plenty of coffee places around. We had everything we needed on the inside plenty of bedding were prepared, amenities like washing machine comes in handy. The listing at the time said 7 beds, however there were only 5 beds, which we did not expect as a male bachelor party of 7 we had to share couple of beds. On the check-in site that the host provides via messages on booking, you have to provide your details and pay tourist tax, however there is a hidden unavoidable damage insurance charge that you cannot uncheck so it adds quite a bit to the price of your stay.
• Almudena (10/5): Buen lugar para hospedarse - El apartamento tenía la amplitud que necesitábamos. Estaba limpio, con toallas disponibles para todos, buena ubicación y con instalaciones cómodas como el baño o las camas. Nelly, la chica que nos recibió, fue muy amable y estuvo pendiente de nosotros y lo que necesitásemos en todo momento. Ha sido una buena experiencia y un lugar recomendable para hospedarse en Praga. La entrada en el portal es un poco oscura y el ascensor está a mitad de escalera, pero eso no es responsabilidad del apartamento sino del edificio. Todo lo relacionado con el apartamento es estupendo.
• jeannette (3/5): Ikke som forventet - Beliggenheden er helt fantastisk. Hvis man er 4 personer er lejligheden god. Dog mangler der service. Vores tjek ind var dårligt. Vi stod og ventede på gaden og havde et lille barn med. Der var beskidt, så jeg måtte starte med at gøre rent. Der ligger beskidte underbukser bag sengen. Der står toilet artikler. Der blev hentet en shampoo,bade sæbe og et par eller toilet papir. Vi købte selvfølgelig bare selv. Der mangler service til antal man booker. Det er for eksempel 1 teske og 4 dybe. Vi var 7 i lejligheden, så teskeen gik på tur.
• Zoe (5/5): -
• Maksym (10/5): -
• Óscar (9/5): -
• Adam (10/5): - Všechno bylo perfektní a čisté. Doporučuji👍🏻
• yasir (10/5): -
• Alexander (10/5): Exceptional - The apartment was spacious and comfortably accommodated five people, with the option to fit a sixth if needed. Everything we needed was available in the apartment. The building has an elevator, which is good to lift up the luggage.It was clean, with large rooms, a huge TV screen in the living room, and very friendly staff. The location was excellent—just 150 meters from one of Prague’s main streets. The lift in the building was out of the order the next day of our accomodation.
• Dylan (7/5): Great city, cosy beds and would recommend - Great comfy beds. Good size TV and plenty of room. When we arrived booking.com address was incorrect and was very hard to get information about actual address so we ended up wandering around for 2 hours with our cases at night. We got there in the end though. Make sure to ask for the real address and not go off the address tied to the booking. It can be confusing. First time experiencing this with a booking.
• Savitha (10/5): We had a great time and enjoyed our stay. - Location and spacious Downside has one toilet and one shower. The description on Booking.com is a bit misleading. Reach out to the property manager before booking. We were four adults sharing one shower and one toilet.
• Claire (7/5): A good city stay - The location of the property is pretty centralised. Even though the street has clubs. It was safe and not loud or noisy. The rooms are spacious and clean. There is Kitchen, washing machine and air con too. The water pressure is also good for showering. There is also a lift inside the building. The building is quite old and from the entrance, you need to walk pass the rubbish collecting room which smell quite bad.
• Karthik (6/5): Pleasant -
• Ibolya (9/5): Superb - Lovely apartment near Wenceslas Square, clean and tidy, well-equipped in a quiet apartment building. Shops, restaurants and bars are in the immediate neighbourhood. Our host was kind and the handover of the keys was smooth. The only negative was that there was only one bathroom, for a large group this was problematic.
• Milen (4/5): Disappointing - Location of the apartment Everything was bad except the location of the apartment. The address shown on Booking was completely wrong and the staff was uninterested and did not give the necessary information about what to do. They are uncommunicative and do not speak English. We found the address of the apartment with difficulty and got the keys. The apartment is old, neglected and dirty.
• Amit (10/5): Exceptional - I already mentioned that was superb experience. Only suggestion is that we short with toilets . Other wise it's awesome.
• Pawel (10/5): Exceptional -
• Sona (8/5): Very good - The apartment was clean ,though the location was very close to main attractions there was very calm . The only thing we didn’t like was that the information about possible free parking wasn’t close to the apartment(almost 1km far away) and it took quite long time from as to find some paid parking.
• Genefel (10/5): Exceptional -

Photos