White Monarch Hotel

Location: Naci Kasım Sokak, Istanbul, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Queen Suite with Spa Bath

  This suite offers a spa bath. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior King Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Звягинцев (9/5): -
• ina (3/5): Appena arrivata in hotel chiedo alla ragazza di pagare siccome avevo scelto il pagamento in contanti in hotel, mi dice c - La posizione Bah.
• Kenan (1/5): Not worth it - The hotel is dirty, the room so cold, escalator doesn't work more often.
• Jaina (5/5): It was okay but I wouldn’t return to that hotel again - Nothing much Didn’t like the bed there was no view the room was dark Bathroom had Funny smell
• Rabih (4/5): لابأس - خدمة الغرفة كانت جيدة الموقع كان قريب من كل ما نحتاجه قمنا بلابلاغ عن عطل شفاط الروائح والمصارف الصحية للاسف لا أحد قام بأي شي وبذالك كانت رائحة الغرفة قزرة للغاية.بلاضافة الى عاملة الاستقبال كانت غير مريحه
• Sepehr (1/5): - Nichts es war furchtbar Habe ein Zimmer reserviert und sogar bezahlt, komme dort an und die sagen zu mir wir haben kein Zimmer für Sie
• Mohammed (1/5): أسوء إقامة واجهتها في حياتي - لم يعجبني شيء الغرفة في حجز بوكنج ليس كما الواقع ليست غرفة إنما مكان يصعب التحرك فيه
• altınsuyu (9/5): Güzel bir deneyimdi emeği geçen herkese teşekkürler özellikle bize check in için kendi odamızın hazırlanmasını beklemek - Harika konum güzel bir yapı iç dekorasyon güzel Kahvaltı çok eksik kalıyor geliştirilmesi gerekir
• altınsuyu (9/5): -
• Ugur (1/5): -
• Liliana (3/5): Scarso - La colazione era accettabile, ma tutto il resto no. Riscaldamento non funzionante, lenzuola macchiate, muffa
• Talar (1/5): -
• Natchkebia (1/5): Very disappointed - Комната очень грязная, старые пятна везде, ванная комната в ужасном состоянии, ржавчина и гнилая раковина. На рецепшене обещали дать сдачу через 2 дня после заселения, и в итоге никто ничего не вернул. Еще и у меня запросили деньги за использование мини бара, который входил в суму стоимости комнаты. И очень шумно всю ночь. Никому не рекомендую
• ABD ULHAMID (7/5): -
• Nacer (10/5): -
• Mohamed Jobara Ali (10/5): - Very good staff I'm very happy with everything. Really everything ok
• Трачук (3/5): - Hello, I have a problem with the hotel where I stayed. When I checked in, I was forced to pay a deposit. When I checked out, they told me that they would return it to my card within one week, but the money never arrived in my account. How can I get my deposit back?
• Luis (7/5): -
• Vasile (1/5): Wary bad not clean I will not recommend this hotel to no one and I will not stay again - Nothing Nothing
• Bahrammiri (10/5): -
• Nacer (8/5): -
• Dimo (10/5): - Perfect location, clean room, friendly staff, very nice restaurant and breakfast. The window was screwed with screws so I couldn't open.
• Benham (2/5): misselling the gotel under the pretext that it has all the facilities when they lie and say ooh it's - Location Staff Attitude was very poor and dismissive. None of the advertised facilities were functional (Gym, Pool, Hamam) We had booked a Doubl ebed they gave us a room with single beds The reservation was cancelled at midday and price increased from £24 to £38 bt the evening wheb we got there There was no sense of responsiblity or customer care. Breakfast was very basic
• Zouaghi (9/5): -
• Dilek (5/5): -
• Hakan (1/5): A chier - Rien du tout C’etait trop sale , plus jamais je conseille l’hotel la , dans le lit y’avais des tache de pisse et du kaka , vraiment deguellasse , le service vraiment a chier aussi .
• Chi (2/5): Value for money - No, Room Interior decoration is bad Room is bad
• Antonia (1/5): -
• ANAMARIA LOREDANA (4/5): - I rated the location, cleanliness, and staff positively. However, the overall experience was disappointing and below the standards of a 4-star hotel. The room door did not close properly, allowing visibility from the hallway, which affected privacy. The bathroom was not thoroughly cleaned, as there were hair strands left in the shower. I also reported that the heating was not working, but unfortunately, the staff showed no interest in fixing the problem. Breakfast was very limited and repetitive every day: boiled eggs, three types of cheese, one cold cut, bread, butter and jam in very small portions. There were no fruits, cereals, or yoghurt, which is unacceptable for a 4-star hotel. I chose this hotel mainly because it advertised a sauna and a swimming pool, even though it is 8 km from the city centre, but I could not use these facilities at all as they were reportedly out of order. Another issue was the minibar deposit, which was never explained at check-in. I paid it, did not consume anything, yet the deposit was not refunded. I was told to contact Booking and send proof of payment for a later verification. Additionally, the minibar was incomplete upon arrival, and despite reporting this immediately and having photo and video evidence, I was still blamed for missing items. Overall, this stay was a major disappointment, and I would not recommend this hotel. First picture with the complete mini bar , second picture with the incomplete mini bar !
• Farzane (8/5): -
• Meryem (1/5): Slecht! - Verschrikkelijk, hele kleine en vieze oude kamers. Heel anders dan op de foto’s. Trap er niet in! Ontbijt was vies en je had bijna niks. Buikpijn er van gekregen je kon ook niet zwemmen en ook niet sporten alleen de locatie was goed. De kamers waren klein, vies en oud
• El Shakmak (4/5): - فطور عادي جدا ولايتمشي مع ماهو معلن عنه اي فندق 4 star الفندق متهالك ويحتاج الي تجديد وصيانة التدفئة شبه معدومة والحمامات سيئة واضطررت لدفع مبالغ اضافية لتغيير الحجرة والتي خالفت ماهو موضح بالصور
• Daniel (7/5): -
• Mamisha (1/5): They charged me an extra 30 dollars, which they promised to refund when I checked out, because they said I had to pay fo - Yes I do, but this time I was very disappointed! This time nothing at all.
• Almaz (3/5): В целом впечатление от проживания осталось негативным. Мы приехали утром и попросили ранний заезд. Во многих отелях, при - Расположение Работа с клиентами
• skolakpeter (1/5): Will never go to this hotel ever. - The staff was rude, neither did any not show any signs of flexibility, nor they did try to help with anything at all. In the room everything was broken or almost broken, it was really cold, we needed to use the AC on full for 6 hours to have a normal weather in there.
• Atanazar (5/5): -
• Aaer (1/5): This hotel must be closed by the Turkish authorities. - One of the worst experiences I've ever had. I had a business trip and needed to book a place close to the city. But this hotel doesn't meet any standards of human habitation. I booked a large double room, and the photos on Booking.com looked acceptable. It seems this hotel hired professional photographers to make it look presentable, but in reality, it was all a lie. I got a room unfit even for animals. The furniture was filthy, smelled musty, and the breakfast they served should be closed and not served to humans. And that's not even mentioning the staff; they are some of the most disgusting people you'll ever deal with. They are rude, they lie, they won't deal with you at all. They don't respond to calls and they steal money from guests. Truly one of the worst experiences of my life. I would never recommend it. I would only recommend it as a place for animals.
• H (3/5): -
• Ghazi (4/5): Pas mâl - Quelques une est une du brigade de l’accueil Le petit déjeuner catastrophe piscine en panne les chambre sont petit par rapport aux prix
• Michell (1/5): -
• Maria Dinkova (1/5): - Thr hotel cancel my booking one hour before we arrive...we arrived ther 7 ppl with kids and thry adk us yo make new booking for double price...we didnt agree..the woman on the reception was rude so we decide to leave and search another hotel...in this cold weather and with kids was a really bad expiarience... The hotel cancel my booking one hour before we arrive...we arrived there 7 ppl with kids and they ask us to make new booking for double price...we didnt agree..the woman on the reception was rude so we decide to leave and search another hotel...in this cold weather and with kids was a really bad expiarience
• Mohamed (5/5): Felt buried alive since I can’t open the windows , very small - Clean Very tiny room,the toilet and the bed too close. I Tried to open the window but it’s is very scary and roughly ugly view. Breakfast not good at all
• ATIF (6/5): I will never stay here again - location was perfect & you can find easy car parking all day long for free Lots of Bed Bugs in mattress Room # 708 They promised to change the mattress but they never did as they were out of stocks for new mattresses No water heater for 2 days Bathroom light was not working They never came to check not to fix even I have made many complains many times & I left the room due to staff rude behavior Breakfast was not wow ! If anything finish they hardly refill or most of the time they don’t have stock Same items everyday in Breakfast nothing changes I booked 2 rooms Daily & stayed for 4 days but decided not to come back again here in this Hotel again.
• MOHAMMAD (1/5): -
• Jonathan (1/5): -
• Fabio (3/5): TERRIBLE EXPERIENCE - Molto poco, La stanza: la porta del bagno era un disastro sia se aperta verso l'infuori, bloccando l'accesso dal letto che verso l'interno, non dando l'accesso al lavandino (foto), il termostato non era regolabile e di notte faceva freddo, ma era fornita solo una coperta, tra l'altro bucata (foto). -Il buffet della colazione aveva solo carne di scarsa qualità tutti i giorni (wurstel fritti etc.; foto), inoltre a mezz'ora dalla chiusura non sostituivano più le portate vuote. -Quando sono arrivato il receptionist invece di prestarmi attenzione stava litigando con un altro cliente e quando mi ha chiesto la cauzione in euro per gli eventuali prodotti che avrei preso dal frigo (non ne avevo alcuna intenzione), mi ha ridato il resto in lire turche. -La TV in camera non era utilizzabile e attorno a essa è stato piazzato uno specchio (foto). -La SPA non è mai stata attiva nonostante due del personale mi abbiamo detto che lo sarebbe stata in due giorni diversi. -Il 3 gennaio ci sono stati 5 blackout che mi hanno impedito di lavorare. -L'ultimo giorno prima della partenza non c'era neanche l'acqua calda per fare la doccia: voglio un risarcimento almeno parziale e non ci andrò MAI PIU'!!!
• Rahime (10/5): - Carsi ici,hersey yakinlarinda,50 metre ilerde surekli taksi bulunuyor.Fiyatina gore mukkemmel bir otel.Hergun temizlik yapildi,Afrikali guzel hanima selam.olsun. Kizlarimin odasi karanlik ve cok kucuktu malesef.
• Miloud (5/5): Cool - Bien Rien
• Elnur (10/5): -
• Catic (1/5): Quality of the Hotel. - Only the Recepion and the Bar close to it. This was the room 601: In the room cca 3 beds, between the middle bed and the eight bed the room was 30cm, the leftmost bed didnt have a bed lamp. The bathroom door you couldnt lock and iz was cold all the time. In the room the heating didnt work. After five Days and three Times saying to the staff that iz doesnt work they changed our room to 1107 in which there were no bed lamps and the Window kept opening on its own. The food was the same everyday and the taste was dull. In general the Hotel doesnt deserve four stars it deserves only two stars. I Will never come back to this hotel the staff was rude with one exceptions that helped us change rooms. Im not recommending this hotel to anyone.
• ATIF (1/5): For other Guests I don’t suggest 708 apartment to live as it’s horrible to stay with Bed Bugs - Only the Location is fine & Parking we can find fo free outside the hotel The Staff was not responsible people. Not cooperative & I found a couple of Bed Bugs in room 708 which spoiled my entire happiness of the stay in this Hotel Room OMG The staff still was not ready of compromise or to compensate me at all with a different room neither they refunded my money for the next day stay nor they provided me the new mattress at all so I had to sleep the second day also with the same Bed Bugs mattress & I eve have showed the 5 videos of both ugly mettress to their staff & hotel reception they even not bother to come upstairs with me to check the room mattress or to relive the issue at its priority. Very much Fed-up today.
• Viktoria (1/5): HORROR - Die Lage. Zwar nicht sozusagen mitten im Herzen, jedoch mit gutem Spaziergang zur Geschichte und Kultur und Stadtleben erreichbar. ⭐ Absolut nicht empfehlenswert – ein einziges Desaster Dieses Hotel war für uns ein absoluter Albtraum und hat unseren Aufenthalt in Istanbul massiv belastet. Unsere Idee war es, spontan Silvester in Istanbul zu verbringen. Die Buchung über Booking verlief zunächst problemlos und wurde vom Hotel bestätigt. Doch einen Tag vor der Abreise änderte das Hotel ohne Vorwarnung unsere Buchung und verschob sie um einen ganzen Tag. Auf mehrere Kontaktversuche meinerseits reagierte das Hotel überhaupt nicht. Auch Booking habe ich kontaktiert, erhielt jedoch aufgrund der Feiertage bis heute keine Rückmeldung. Uns blieb nichts anderes übrig, als kurzfristig ein weiteres Hotel als Notlösung zu buchen – zusätzliche Kosten, Stress und verlorene Nerven inklusive. Bei der Ankunft im Hotel ging das Chaos weiter: 20 Minuten vor der offiziellen Check-in-Zeit wurde uns der Zugang verwehrt – begleitet von sehr unfreundlichem Personal. Wir gingen daraufhin essen und kehrten eineinhalb Stunden später zurück, konnten aber immer noch nicht einchecken. Uns wurde erklärt, dass andere Gäste bereits seit dem Morgen warten würden. Währenddessen beschwerten sich andere Hotelgäste über kaltes Wasser. Das vermittelte bereits einen sehr schlechten Eindruck. Erst nachdem wir selbst deutlich ungehalten wurden, durften wir endlich einchecken. Man teilte uns mit, wir hätten nun ein „sehr gutes Zimmer“ im obersten Stock mit Aussicht erhalten. Die Realität: Das Zimmer war eiskalt. Die Klimaanlage wurde lustlos eingestellt mit dem Hinweis, sie brauche Zeit. Als wir später erneut darauf hinwiesen, dass es weiterhin nicht warm sei, bekamen wir einfach eine zweite Stromkarte mit der Aussage, dann würde sich das Zimmer aufheizen. Tat es nicht. Als wir nachts zurückkamen, war das Zimmer immer noch kalt – wir mussten mit Jacken unter den Decken schlafen. Das Frühstück war sehr schlecht und äußerst überschaubar.
• Abdullah (1/5): صغير وحمام صغير وخدمة عملاء سيئه - صغير وحمام صغير وخدمة عملاء سيئه صغير وحمام صغير وخدمة عملاء سيئه
• Tayfun (1/5): Worst hotel ever..! - Swimming pool and sauna not open. Although i booked i booked for that. Breakfast is is so bad...! Rooms are smelling and stinks..! Personel is rude and not friendly..! I would not recommand this hotel for anyone..!
• Matic (10/5): -
• Ataev (10/5): -
• Lazar (6/5): -
• ATIF (7/5): -
• Ines (7/5): -
• Skrijelj (1/5): Osoblje je jako ljubazno ,hotel je realno za zaobic . - Lokacija dobra Higijena u hotelu i sadrzaj hotela ocajni
• ATIF (7/5): -
• BASEM (10/5): -
• Kamal (1/5): - Ubicación Todo
• RAOUDHA (10/5): -
• Bojana (6/5): -
• shayan (7/5): -
• Catalão (1/5): Very bad experience - Nada 1° - Breakfast with little variety 2° - I had a reservation for a triple room, they asked me if I was alone, I said yes, they gave me a double room without informing me. Only when I got to the room did I realize it wasn't what I had booked, and they said that the rooms were the same price and they wouldn't refund me for the night. There were other guest on the reception with the SAME ISSUE! 3rd - Some of the reception staff do not speak English. 4th - The bathroom in the room had broken shower doors and dripping taps. 5th - The notepad had things written on it by the previous guest saying it was a ver bad hotel and the Room was dirty on the floors 6th - The bed was uncomfortable. 7th - broken ligths Dont be fooled by the pictures on Booking!
• Jorg&Glenny (1/5): - Need 4 star remove off and become 2 or 3 star. It's not true 4 star. Also there are a lot damage. Example leak of water in room , no level floor properly , very poor organisation staff , no respect staff , pool is very cold , sauna is not working, breakfast is really no good most all time old 1 or 2 day same , Let me explain to you as I really very very disappointed with you as your service. When we arrive late night and they provied our room and show us room but we really very shockiert and very small room as not match my order booked. Also I has been evidence by email communication and they told me details by room etc.. that is VERY LIE.. Also I request extra 2 day and they send me successfully extra 2 day as I have proof email message so they are very LIE as they sack us out and they said fully room. SACK US OUT OF ROOM with our little 2 years old baby and 6 years old child. There was difficult our time and they DONT CARE OF CHILDREN AND BABY. (like they kill our children on street life) we has been 5 years many time travelling and over 100 different Hotel and our first time word us SACK OUT. Also 2 day no cleaning room as cleaner manager told me as cleaner sick off.. I don't care for this and they should responsible arrange person because towels was very dirty (due baby and boy) that is life.. I ask person and please give me new towels and person told me 5 min. We waiting for 53min and no one give me so I was annoying with them. They don't think of baby and children because they want shower but can't without towels. Only 1 best story when I meet Manager (Man) and spoken him about wrong room etc... they provide change room straight away because I show them and proof by email message. He agree with me. Unfortunately few day later big problem because they block us card by room attend and I walk to reception what happens room. They said we can't attend room as SACK OUT. Need 4 star remove off and become 2 or 3 star. It's not true 4 star. Also there are a lot damage. Example leak of water in room , no level floor properly , very poor organisation staff , no respect staff , pool is very cold , sauna is not working, breakfast is really no good most all time old 1 or 2 day same , Let me explain to you as I really very very disappointed with you as your service. When we arrive late night and they provied our room and show us room but we really very shockiert and very small room as not match my order booked. Also I has been evidence by email communication and they told me details by room etc.. that is VERY LIE.. Also I request extra 2 day and they send me successfully extra 2 day as I have proof email message so they are very LIE as they sack us out and they said fully room. SACK US OUT OF ROOM with our little 2 years old baby and 6 years old child. There was difficult our time and they DONT CARE OF CHILDREN AND BABY. (like they kill our children on street life) we has been 5 years many time travelling and over 100 different Hotel and our first time word us SACK OUT. Also 2 day no cleaning room as cleaner manager told me as cleaner sick off.. I don't care for this and they should responsible arrange person because towels was very dirty (due baby and boy) that is life.. I ask person and please give me new towels and person told me 5 min. We waiting for 53min and no one give me so I was annoying with them. They don't think of baby and children because they want shower but can't without towels. Only 1 best story when I meet Manager (Man) and spoken him about wrong room etc... they provide change room straight away because I show them and proof by email message. He agree with me. Unfortunately few day later big problem because they block us card by room attend and I walk to reception what happens room. They said we can't attend room as SACK OUT.
• Denis (1/5): - Kötü soguk adetta buzdolabi vok korü biz hasta ollduk biz simdi doktorlara gitmek zorundayiz isitm yok Hotel rezalllet kimseye tavsiye etmiyorum rezalet soğuk Bookinga da tepki veriyoorum boyle hotelleri oneriyor cok kötü
• Portia Samukelisiwe (6/5): -
• Anastasia (8/5): -
• Sakhavat Jahangirov (4/5): -
• Кольо (9/5): -
• Petar (10/5): -
• Lady Sandra Martin (10/5): The jewel in the crown of hotel staff - The staff could not be better, funny, kind, helpful, professional, calm and just a genuinely lovely team. Particular shout out for the beautiful AJ and the great reception team another big thanks to the same team when I was sick in bed, for the night receptionist/under manager who went above and beyond and checked I was OK and brought ginger 🫚 for tea and checked the next day I was OK. They also helped me when the taxi driver got lost 😂 The morning restaurant guys are smart, funny, extremely polite (even when one didn't feel great himself) including the wonderfully dressed manager, who sometimes looks grumpy but he has the best smile underneath it. The breakfast was just what you need, boiled eggs, great mix of cheese, French toast, vegatables . The restaurant is clean, well thought out and you can pick your own food, and fresh breads etc. Unfortunately, I missed out the last few days due to being unwell, so didn't get to say thank you to the team. I spent 18 days at the hotel and there is some work being done in places but it didn't bother me 1 bit, no noise. I loved this hotel and all it's funny quirks. For me, the staff/people are the heart of a place, don't ever lose your heart Monarch Hotel, I miss you already. ❤️. The area has everything you need and there are many food and drink places, at the side of the hotel there is even a Korean Restaurant. You honestly couldnt want more, so close to everything Can't think of anything, just go with the flow.
• Celal (2/5): Stellen Sie sich ein Hotel mit fensterlosen Zimmern vor. Im Falle eines Erdbebens oder eines Brandes können Sie nicht fl - Stellen Sie sich ein Hotel mit fensterlosen Zimmern vor. Im Falle eines Erdbebens oder eines Brandes können Sie nicht fliehen, weil es keine Fenster gibt. Das Empfangspersonal war sehr rücksichtslos. Obwohl ich angekündigt hatte, eine Bewertung zu schreiben, meinten sie, das sei nicht wichtig.
• Sevket (10/5): -
• Roman (7/5): -
• Radko (1/5): - Няма Паркинг. Трябва да се плаща допълнително. Стаите са занемарени. Изключително шумно и не може да се спи нормално. Не бих запазил стая отново там. Не препоръчвам !
• Mustafa (10/5): -
• Despotovic (9/5): - Atención de personal Poco espacio
• Jade (3/5): - Les chambres étaient assez bien decoré En sois l’hôtel n’est pas horrible mais le personnel oui. Surtout une femme à la réception qui porte des lunettes et a les cheveux mi long châtains prête à laisser 3 femmes dehors dans la nuit à cause d’un désaccord alors qu’elle même est une femme vraiment honte à elle, très aigris et lorsqu’on lui pose une question on a l’impression de la déranger mais c’est son travail finalement. Mais sinon un jeune homme et une autre femme de la réception sont vraiment super. Quant à l’hôtel les chambres sont raisonnables, même si la femme de ménage ne fait pas son travail elle faisait que les lits mais le sol n’était jamais fais et et elle aussi est aigris,même un bonjour était compliqué, elle s’est aussi permise de jeter des choses qui n’étaient pas sensé aller à la poubelle et lorsqu’on allait se plaindre à la réception bah on nous disait qu’ils allaient faire seulement passer le mot. Je ne préfère même pas parler du petit déjeuner vous seriez outré. Enfin voilà fuyez cet hôtel.
• Dan (8/5): -
• Zekeriya (6/5): -
• NATIA (10/5): It was pleasant stay. Room was clean and with good view. Heating working well. Staff was very friendly and helpful. Over -
• Ramazan (1/5): Very very bad!!!! - Het was zeer slecht! I had a very bad experience at this property. The rooms were extremely damp, with visible mold all over the walls. The wall behind the toilet was completely yellow, the wallpaper was coming off, and the overall condition of the room was unacceptable. The bathroom ventilation did not work at all, and there was no proper air extraction, which made the situation even worse. The room felt unhealthy and poorly maintained. We asked to change rooms because of these issues, but we were not helped at all. The staff was not friendly or accommodating, which made the experience even more frustrating. The rooms were in very poor condition, the view was terrible, and the overall stay was simply awful. The food was also very disappointing, the breakfast had very little choice and was of low quality. We booked for three days, but we left earlier because we could not stay any longer. Despite this, we did not receive any refund at all, even though the conditions were unacceptable. Now it is clear why this place is very cheap: nothing was good. I would not recommend this property to anyone.
• Farid (7/5): -
• Otgonbat (3/5): -
• Cristi (6/5): -
• Okoroh (8/5): -
• Pietro Paolo (5/5): - Difficile dire cosa mi sia piaciuto, albergo troppo datato Struttura troppo vecchia, ma la nota peggiore la ragazza della spa la peggiore mai vista
• Olena (1/5): Maybe in summer time can be good , but not fir a winter visit - The rooms are quite dated, featuring worn furniture and home accessories. The bathroom has mold and is cold. The room itself is also chilly, as half of the walls consist of windows that fail to retain heat during winter. Additionally, the old air conditioner does not effectively provide heating. Due to these issues, I decided to check out of the hotel just 20 minutes after my arrival.
• Guest (3/5): -
• Adi (9/5): - Ljubazno osoblje, çist i dobra lokacija
• Guest (1/5): Sporca, maleodorante e pericolosa! - Niente! Sporca, maleodorante e pericolosa! Niente! Sporca, maleodorante e pericolosa!
• Ruslan (9/5): -
• Iuliia (9/5): Я думаю, что цена соответствует качеству - У меня была большая комната с огромной красивой кроватью. Постельное белье было новым и чистым. Только очень сильно шумно, так как нет изоляции от шума. И в номере прохладно, берите с собой что-нибудь теплое для сна, если будете там зимой. Есть чайник и холодильник в номере. Приносят каждый день воду, убирают и меняют полотенца. Уборщицы очень приветливые. В отеле очень сыро. Очень сильно маленькая ванная комната. Стены покрыты грибами. И постоянный запах сырости. Краны протекают так сильно, что на полу всегда лужа воды. Есть одна стеклянная полка, но ею пользоваться нельзя, так как она сильно шатается. Полотенца не новые, но чистые. Я читала отзывы перед поездкой, поэтому у меня были свои полотенца, но это было не обязательно. Шумоизоляции нет. Слышно всё, что на улице и внутри отеля. Персонал не приветливый.
• Maya (10/5): - الاوتيل نظيف ومميز بخدماته وسوف ازوره كلما كنت في اسطنبول لا يوجد مؤشرات سلبية
• Olga (10/5): -

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