Floren Hotel

Name: Floren Hotel
Address: Via Panzani 17, Florence, it

Location: Via Panzani 17, Florence, it

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Historic Elegance
Step back in time and experience the charm of a 16th-century structure, welcoming guests for over two centuries.

Prime Location
Unbeatably situated just a short walk from the convention center, the iconic Duomo, and major galleries, explore Florence with ease.

Delightful Dining
Begin your day with a sumptuous buffet breakfast served from 7:00 to 10:30, preparing you for a day of exploration in the heart of Florence.

Book your stay at Floren Luxury Hotel now for a truly unforgettable Florentine experience!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Emergency cord in bathroom
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Happy hour
Cooking class
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Garage
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle

Rooms Available

Deluxe Double or Twin Room

Guests will have a special experience as this twin/double room provides a hot tub and a spa bath. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation
Junior Suite

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation
Suite

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Double or Twin Room with Balcony

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room features air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Suite with Spa Bath

This suite's special features are the hot tub and the spa bath. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation
Classic Double or Twin Room

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Terrace

1 Queen Bed
Soundproofed room

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Smartphone with unlimited calls and unlimited 4G data, laptop-compatible safe, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Bathroom emergency pull cord
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Smartphone
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Classic Room

1 King Bed
215 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Smartphone with unlimited calls and unlimited 4G data, laptop-compatible safe, local maps, and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Smartphone
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Deluxe Suite

1 King Bed and 1 Queen Sofa Bed
431 sq feet

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Smartphone with unlimited calls and unlimited 4G data, queen sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Smartphone
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Deluxe Room

1 King Bed
269 sq feet

Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Smartphone with unlimited calls and unlimited 4G data, laptop-compatible safe, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Bathroom emergency pull cord
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Smartphone
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Smart Room

1 Queen Bed
Located on the top floor

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Smartphone with unlimited calls and unlimited 4G data, laptop-compatible safe, local maps, and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Smartphone
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Bathroom emergency pull cord
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Smart Single Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Grzegorz (10/5): It was a great stay, thank you! - Very good location, super friendly staff, comfortable room and bed, tasty and varied breakfast.
Khalid (6/5): -
Simona (10/5): - Everything (location, bed, bathroom, food, cleaning service, reception) Nothing
Brad (10/5): Brad and Iwona's Adventures! - They were very nice staff and always willing to help with anything.
Peter (9/5): Great place - Location Super friendly and supportive staff Very good room
Ana (10/5): -
Propert (10/5): -
Abdulmajeed (6/5): -
zeev (9/5): - הצוות במלון היה שרותי מחוייך ומסייע לכל פנייה. המלון במקום מרכזי ונוח לתיור בעיר. ארוחת הבוקר מצויינת. המסעדה והשף אחת הטובות שפגשתי. ברמה גבוהה מאוד. שהיתי במלון שבוע ימים ונהנתי מאוד מחווית השהייה . המלון מוגדר כ 5 כוכבים. יש בו לובי ודסק קטנטנים. מעלית אחת קטנה . חדרים קטנים יחסית. בית קפה קטן שמארח בשני שולחנות בצמוד לחדר האוכל. יחסית למספר הכוכבים די מאכזב.
Karl (8/5): Ausgezeichnete Lage aber problematische Autozufahrt. - Lage ist wirklich gut, Zufahrt mit dem Auto problematisch. Das Personal ist sehr bemüht, Zimmer entsprechen dem Standard und das Frühstück ist ausgezeichnet, selbst für meine Frau als Veganerin. Zufahrt zum Hotel mehr als problematisch, Parkservice mit € 60,00 pro Tag grenzwertig.
Fiorini (10/5): -
Olena (10/5): Чудовий віпочинок - Дуже привітний персонал. Ще раз дякую Маріанні за допомогу. Дуже смачний сніданок. Неперевершено! Зручне ліжко. В новелі є чайник та кавомашина. Чудовий кондиціонер. Дуже гарна звукоізоляція. Іноді було важко відрегулювати температуру води у душі.
Andrew (10/5): -
Giovanni (8/5): -
Fatma (9/5): -
Tanal (8/5): -
dana (8/5): -
Stefano Strassil (7/5): -
Iman (10/5): -
livia (8/5): ótimo custo benefício - funcionarios cafe da manhã limpeza é muito bom mas nao é luxo gostei de tudo
Samantha (10/5): - The staff were amazing and the breakfast was delicious.
Apraiz (8/5): Hemos estado muy a gusto - Buena hubicación, con trato excelente. El desayuno de calidad. La habitación justo en tamaño, sin embargo el baño muy completo con bañera hidromasage. Conexión de TV con dificultas
Kimberly (9/5): - Lovely staff ,comfortable rooms
RUSTAM (10/5): Счастливое время во Флоренции - Все было супер, размер комнаты, ванная комната, кровать завтраки Разочарований не было
Vesna (5/5): - Location and proximity of train station Hitel is 5 star, it feels like 3 stars
Anna (10/5): -
Anna (10/5): -
salvatore (9/5): -
Alejandra (10/5): Excelente moderno hotel!!!! - Es un Hotel que está muy bien ubicado, es modernos, con instalaciones impecables y personal que asombra por su buena atención. La habitación es buenísima, las personas ayudan en todo lo que necesites. El desayuno es muy rico, con productos italianos de sabores exquisitos. Jugos, café, yogurt, jamón, variados quesos muchas cosas dulces, huevos en distintas preparaciones, pan… muchas cosas en realidad. Debo mencionar que el restaurante del hotel es increíble, sus preparaciones, la presentación, sabor y toda los que atienden hacen que sea una grata experiencia. El hotel está cerca de la estación de trenes, lo que ayuda si te quieres movilizar a otra ciudad en el. Pero está muy, muy cerca de todo lo que hay que conocer. Para visitar prácticamente todo lo hicimos caminando, porque realmente todo está cerca. Si estuviera nuevamente en Florencia sería nuevamente mi elección. Todo muy bien
Aliaksandr (10/5): -
Dezső (9/5): -
pifferi (9/5): Ottima scelta - L'hotel si trova in una posizione eccellente, il personale è gentile e preparato, le camere sono pulite e accoglienti. Ottima la colazione. Cena al ristorante consigliatissima
Roberto (10/5): -
Davide (10/5): - 450 metri a piedi dalla Stazione Ferroviaria di Firenze Santa Maria Novella. Colazione molto buona e con discreta varietà di prodotti; possibilità di scelta a buffet o di ordinare alla carta (alcuni prodotti non sono stranamente inclusi con regolare segnalazione dei prezzi per ognuno). Gradita consumazione omaggio al bar con cocktail analcoolico. Staff Reception molto cortese e sempre immediatamente disponibile. Camera molto ampia e pulitissima. Pulizia della camera più volte durante la giornata. Prodotti per bagno della AquaFlor in Borgo Santa Croce a Firenze. Ristorante OSMO CUCINA provato a pranzo molto gradito [voglia di provare quanto prima menù degustazione proposto nel servizio serale per cena. Hotel straconsigliato e mi auguro di poter tornare quanto prima
Federico (8/5): -
Rachael (10/5): - Perfect location, wonderful staff, stunning rooms, absolutely outstanding restaurant attached, should be a Michelin star restaurant! If you stay at the hotel they provide a 50% discount for their restaurant, which was more than exceptional! One of our favorite meals on our trip! The beds and pillows were not as comfortable as expected for a 5 star hotel. Beds could be softer, pillows were flat and hard, could offer more fluffy/softer options.
Alexandre (9/5): -
José Luis (9/5): -
roman (9/5): - El hotel nos encantó. Super bien situado. Estaba impoluto y el personal super amable y atentos. Un día no pudimos desayunar porque teníamos excursión y nos prepararon el desayuno para llevar. Desde la habitación si te asomabas se veía la Iglesia de Santa María Novella, pero no se veía directamente. Sin duda, si volvemos a Florencia repetiremos!
Dominique (10/5): -
Sarah (10/5): Fantastic, the hotel was in a fantastic location, within just a few minutes walk from the train station. Beautiful room, - We had a beautiful room, with a very large bathroom. Lovely dressing area, very spacious room. The bed was really comfortable, however I found the pillows not right for me. I used to suffer with neck problems, so this is no fault of the hotel. The toiletries were fantastic, I love it when hotels provide shower caps as having curly hair. I like to keep my hair dry during showers. The stuff amazing, really helpful and friendly. I asked for an omelette at breakfast which was cooked a perfection, nothing was any problem to anybody, always friendly and helpful staff. Checking very easy, the lady at Reception gave us a map and marked out Where we should go to see, which is really helpful and really made our trip! We’ve booked again to stay at the Floren in a few months time and can’t wait. The room was quite warm, but once we got the air-conditioning going that helped cool it down. Booked to be completely honest there was nothing I didn’t like about the hotel. The location was perfect, very clean.
salvatore (9/5): -
Susanne (10/5): -
Ricardo Fernando (10/5): Você precisa ficar nesse hotel para ter uma excelente experiencia em Florença. - O Hotel é excelente em todos os aspectos. O quarto muito espaçoso, silencioso e confortável. A equipe ágil e atenciosa. O ponto alto foi a surpresa que fizeram no dia do aniversário da minha esposa. A localização também é excelente podendo ir para qualquer atração em Florença em menos de 3 minutos de caminhada. Tudo foi excelente. nada a queixar-me
zdenek82 (8/5): - Ottimo servizio soprattutto dela parte reception e dello staff della prima colazione (molto gentili, mi hanno avvisato per tempo che avrebbero iniziato a sgomberare la zona buffet). Non mi è piaciuto atteggiamento del responsabile del servizio della cena di sabato 28/2. Alle 21.00 ho chiesto se potessi avere i cocktail analcolici di benvenuto, ed il responsabile di sala con aria saccente mi ha risposto "li serviamo evidentemente quando non è presente un servizio in sala", quando sarebbe bastato un semplice "mi scusi ma essondoci la cena non risuciamo ad accontentarla perchè il bar è chiuso".
Shahad A (9/5): - Staff always great and helpful. Excellent location, close to everything, walk everywhere. Comfortable bed, huge shower with strong water pressure, heated rack if you want to wash something and dry overnight. Excellent breakfast. I've stayed there three times and would do it again, but I didn't like that I had pre-booked at a higher rate than the hotel rate the 3rd time and didn't get a price adjustment so I paid more than I should have (reserved through Booking.com)
Edoardo (1/5): -
Keishi (10/5): - 朝ごはんのオムレツが美味しいエレベータが一つしかないウェルカムドリンクでアルコールが飲めない
pieri (10/5): -
Hung-Hsuan (9/5): -
Paul (8/5): Recommended - Convenient and comfortable
عبدالله (7/5): - طاقم العمل + الموقع ريحة مجاري فالغرفه والممرات
Anna (10/5): - Потрясающее расположение, сервис и чистота в номерах. Очень довольны, спасибо.
merav (8/5): מלון קטן במיקום מעולה צוות מקסים,עובדי הקבלה וחדר האוכל אהבנו - מיקום מושלם
Abdulaziz (7/5): -
Denis (8/5): - Very nice and modern room number ,a little bit small but for 1 night it’s more than enough. Friendly and helpful staff. Breakfast not bad ,the only one thing the salmon fillet was not fresh and a little dry and dark and it was very good visible, I didn’t even eat it. All the rest is fine.
Gianluca (10/5): - Posizione, stanza, pulizia, staff
Aliaa (10/5): - perfect location, clean and great breakfast. thank you to the great host Tiziano for caring for guests during breakfast. he memorised what i like 👍🏻 the beautiful Claudia at reception for smiling and welcoming us every time we walked in 🥰 and the true gentleman mister Mauro for allowing us extra time to pack ❤️
Mohamed safi (10/5): We Very happy with our stay - Absolutely amazing very clean. Well, organized very polite helpful stuff.
Robert (8/5): - Size of bedroom very small
Olli (9/5): -
Craig (10/5): -
bernard (6/5): - The location has no parking and the room was in front of the street and so noisy all night. Couldn’t get any sleep Rooms are small like a cruise ship rooms. We had to drive for over an hour to figure out out where to park and the staff was nice and sent us a taxi for us to follow to the hotel but cost us extra 20 Euros.
Sorin (10/5): -
Maryna (10/5): - Все было супер
Nicole (10/5): -
Julia (10/5): sehr empfehlenswert für einen Städtetrip nach Florenz! - Wir hatten einen sehr schönen Aufenthalt! Das Hotel liegt sehr zentral, alles ist bequem zu Fuß erreichbar, und das Personal war sehr freundlich. Das Frühstück war gut, und unser Zimmer war geräumig und angenehm. Als wir in Florenz waren, hatte es im Juni bereits 38 Grad – zum Glück konnten wir zwischendurch immer wieder ins Hotel flüchten, und die individuell einstellbare Klimaanlage hat hervorragend funktioniert.
Inessa (10/5): -
Antonio (9/5): - Desayuno muy bueno Ubicación buena La habitación es un poco pequeña
Dmytro (8/5): -
António (10/5): -
SALVATORE (10/5): Top tutto peccato che anche una canina di 1.1kg educato non possa entrare . Il Resto Top . - Tutto al Top ! Niente
Michele (10/5): quando le persone fanno la differenza... - L'albergo è in linea con quanto ci si aspetta da un 5 stelle, è stato recentemente completamente rinnovato, presenta camere ben curate con tecnologie moderne e la colazione è all'altezza. La posizione è ottima, si trova a due passi dalla stazione. Il vero plus però è dato dalle persone: l'impressione che ricevi è che tutti (ma proprio tutti) vorrebbero fare il possibile, ed anche qualcosa di più, per metterti a tuo agio e per risolvere i tuoi problemi. Dal punto di vista delle persone è probabilmente uno fra i migliori hotel in cui abbia mai soggiornato.
Beyza (10/5): A perfect trip to Florence - Everything was perfect. The location, the staff, the breakfast and the hotel itself. I would prefer to come back to this hotel if I visit Florence again. Do not hesitate to book a room. There is nothing that I didn’t like. If I could only make a suggestion that would be maybe having a better/another hand wash,body lotion (another brand) in the rooms.
Tahani (8/5): -
Pini (10/5): מומלץ - מיקום נהדר מלון מדהים
Mohamed (10/5): -
Sophia (8/5): -
maha (7/5): -
Vimul (5/5): Disappointing - Location is stunning. Right outside the train station and a few hundred meters from the duomo and city centre. The property says it’s a five star but in my opinion it is not. The rooms are tiny. Quite noisy. The reception is tiny and smelt really bad. On entering the hotel one is quite disappointed at the two person desk which is the reception. Hotel is overpriced. Calling it five star is extremely misleading.
Taleh (10/5): - Fantastic location, staff is very friendly Nothing
CRISTIANO (10/5): -
Elisa Gianneth (10/5): -
Mustapha (10/5): Très agréable - Personnel aux petits soins, avec une mention spéciale pour M. Pedro Ras
Asma (8/5): كانت اقامه جميله وممتعة - الموقع الافطار متنوع الموظفين ودودين لاشيئ
luigi (10/5): - Pulizia ed architettura Nulla
Raquel (7/5): -
Μπαμπης (10/5): -
Abdullah (10/5): -
Mona (5/5): المدينة جميلة لكن ليس هناك شيء مميز في الاقامة عدا تعامل الموظفين - تعامل الموظفين صغر الغرفة
Stylianos (10/5): We enjoyed our short stay very much! - Location is excellent, very central, close to the train station and the best shopping area and restaurants at the same time. Rooms are great, with attention to detail, and very clean. Staff is very polite, and the breakfast was also tasteful. The reception room could receive some improvement, aesthetically, to meet the rest of the hotel spaces, which are really beautiful. If they do this, that hotel could reach perfection.
nomura (3/5): 食事にだけ立ち寄りたいです。 - 朝食は、素晴らしく、スタッフも良かったです。ロケーションも素晴らしい。まず、雑音があり、壁が薄い印象、ドアが中からしか施錠出来ず不用心でした。二人とも外出したときは、無施錠の状態でした
Maria (10/5): Excelente - La ubicación, cerca de la estación pero también de la catedral. Está todo nuevo, la cama estación muy cómoda, las sábanas muy suaves, la ducha era enorme y el trato del personal exquisito. El desayuno de 10, muy completo tanto de salado como de dulce. Nada
Amet (10/5): -
Bin Seng (10/5): Wonderful hotel n staff - Check-in was warm and seamless by the Concierge Antonio, his ever-smiling and friendly colleague with the bun and the bellhop promptly taking care of our luggage to our room. The reception staff were outstanding in their hospitality and efficiency throughout our stay. The hotel is excellent—comfortable, clean, modern, and well worth the money. Housekeeping also did a great job. Special mention must go to all the Breakfast staff who were attentive, courteous, and helpful. The breakfast spread was wide, high-quality, and well organized. Dora stood out for her efficiency, friendliness, and going the extra mile guiding us around Florence. Nil
Nawaf (10/5): جميلة ومريحه - الموقع والنظافه واحتراف الموظفين بالخدمة لا شيء
Abdullah (6/5): Very good staff always smile and helpful - The location is very good near the train station and now far away for the center The cleanest and there is a bad smell
Mahshid (9/5): - Almost everything
Alqarni (8/5): -
Michal (9/5): Fajny hotel do zwiedzania miasta -godny polecenia. - Śniadania urozmaicone z miłą i profesjonalną obsługą. Bardzo dobra lokalizacja - kilka minut pieszo do głównych obiektów. W recepcji również bardzo pomocni pracownicy.