Shanzu Palm Beachfront Suites

Name: Shanzu Palm Beachfront Suites
Address: Serena Road, Mombasa, ke

Location: Serena Road, Mombasa, ke

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Luxurious Amenities:

Infinity pool with pool views
Private beach area
Balcony and free WiFi

Comfortable Accommodation:

Well-equipped kitchen and walk-in shower
Sea-view terrace and flat-screen TV
Free toiletries, slippers, and private entrance

Family-friendly Facilities:

Children's playground and picnic area
À la carte and continental breakfast options
On-site bar for relaxation and enjoyment

To experience a perfect blend of luxury, comfort, and family-friendly facilities, book your stay at Shanzu Palm Beachfront Suites today!

Important Information

Managed by a private host A deposit may be required at the property.

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Ironing service
Hot tub/Jacuzzi
Car hire
Currency exchange
Private check-in/check-out
Shuttle service (additional charge)
Grocery deliveries
Infinity pool
Salt-water pool
Outdoor furniture
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Mobile app for room service
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Playground on site
Scuba diving on site
Snorkeling on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Water park access (surcharge)
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Game drive nearby
Internet access
Private picnics
Reception hall
Pool waterfall
Exercise/lap pool
Japanese garden
Fishing nearby
Horse riding nearby
Swimming nearby
Beach club nearby (surcharge)
Bicycle-friendly property
Beach toys
Guest education on local ecosystems and culture
Paddle boating nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Three-Bedroom Apartment

The pool with a view and hot tub are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a mini-bar, executive lounge access, a seating area as well as a terrace with sea views. The unit has 5 beds.

Max Occupancy: 10 (10 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Trash cans
- Wine glasses
- Cots
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Two-Bedroom Suite

This suite features a pool with a view and a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious suite features a mini-bar, executive lounge access, a seating area as well as a terrace with sea views. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Trash cans
- Wine glasses
- Cots
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Suite with Ocean View

This suite's standout features are the pool with a view and hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen has a stovetop, kitchenware and an oven. Featuring a terrace with sea views, this suite also features executive lounge access and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Kitchenette
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Tile/marble floor
- Executive lounge access
- Private pool
- Oven
- Stovetop
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Quadruple Room with Sea View

This quadruple room's special features are the pool with a view and the hot tub. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, kitchenware and an oven. The spacious quadruple room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Kitchenette
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Tile/marble floor
- Executive lounge access
- Private pool
- Oven
- Stovetop
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
One-Bedroom Apartment with Balcony and Sea View

This apartment's standout features are the pool with a view and hot tub. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a mini-bar, executive lounge access, a seating area as well as a terrace with sea views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Trash cans
- Wine glasses
- Cots
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

jim (1/5): Beware - Nothing Paid booking. Com but when I got to hotel they wanted paying again in cash
Washiali (4/5): Not the best - N/A The property is very old, not new as showed on the photos. The prices they charge are not as the ones shown on booking.com
Orega (7/5): It was good - I didn't have breakfast at the hotel. I loved that it's qt the beach No microwave, beddings and towels very old
John (6/5): I won't recommend anyone - Nothing Everything from reception
Daniel (8/5): -
maina (8/5): -
Wanji (8/5): - The location is perfect. the house is comfortable TV switching off after every 30 minutes, one washroom not flushing properly
Chari (9/5): -
MWANGI (9/5): Enjoyable - Convenient Cold water for jakuzi
Bramwel (8/5): Very good -
Taib (9/5): outstanding place to relax and enjoy - serene and safe environment. kitchen was not well equipped too much salty water for swimming pool
Vinod (7/5): Good -
Nicole (3/5): It’s not their fault……. God did it 😳 - Location is nice and staff friendly We booked a king suite with king bed, we got a room in a shared house with 2 double beds. The ‘suite’ was a bedroom in a 3-bed apartment. It didn’t even have an ensuite, the bathroom was in the shared hallway. They have taken the minimalist approach to a new level; there was not another stick of furniture in the room, no bedside table, no chair, no nothing. The balcony had very rough uncomfortable park seats that were clearly meant to have cushions, but no. The bathroom also had nothing, no hand towel, no bath mat, no door on the tiny shower, not even a toilet roll holder, and no privacy! There was a window out to an internal hallway that anyone passing could look into to watch you use the toilet and shower, terrible when you’re already sharing an apartment with strangers. The property itself is so run down and in need of serious repairs, even the grounds are not well kept. Also wouldn’t recommend the English breakfast which consisted of 2 half cooked in a jaffle maker bits of bread, some boiled sweet potato and a single small sausage, which is not even prepared on site.
Henry (10/5): Great Staff Location and Views. Execellent Services provided. Highly recommend. -
Immaculate (9/5): Superb -
Paul (2/5): Very poor -
Joy (6/5): Pleasant -
Ruttoh (8/5): Very good -
Eric (10/5): Worthy doing agaain -
Mohamed (7/5): Good -
Abdiladif (9/5): Superb -
Joan (9/5): Superb -
Ladzol (10/5): Exceptional -
Abdirashi (1/5): Bad -
Dempa (7/5): Good - Accomodating and service minded staff. Nice property size. Restaurant on same property was verry slow to serve food.
Mary (1/5): Not a place to recommend - Location The place needs more maintenance and cleanliness. Everything was rusty and you could see how dirty the place was from the reception.The front desk agent was very incompetent.I paid 100 USD and my stay was 48 dollars only for them to return 42 dollars instead of 52 . They hung up on me when I called for my balance. The Jacuzzi and bathtub smell like sewer.The bed was very uncomfortable. I wouldn't recommend it.
Kuti (1/5): Not pleasant - The ocean view The rooms were dirty The bed was uncomfortable
Wanjiku (7/5): Good -
Wanjiku (8/5): Marvelous - Nice , with serenity and calmness
Crispus7u98i888899o9000000ppo099u88 (2/5): not the best - The bathtub is rusty the shower was supposed to be sliding glass door ended up being a shower curtain. bed was creaky. kitchen cabinets are rotten. there was no amenities like sugar/coffee/tea/salt.
Said (6/5): Great -
Mahmood (6/5): Pleasant -
Teresia (3/5): It was far below average for a first class hotel standard - The beach front view The facility looks like is running down, not well kept, not clean and need maintenance.
Warari (6/5): Pleasant -
Ndungu (6/5): Pleasant -
Khadija (3/5): Poor -
Omar (10/5): Exceptional -
Zakariya (10/5): Exceptional -
Safia (6/5): Was okay - Jonathan reception was very helpful and knowledgeable Place is beautiful but I had one towel No one come to clean the two days I had one towel no soap or shower gel
Zhang (1/5): Won't come again. Terrible experience. - Close to beach. Quite big balcony with ocean view. The bathroom is too crowded. The water is too hot and small. The power failed five times. We recharged the electricity in the midnight ourselves. The kitchen smells a lot. The bedroom quite dark.