Hotel Palacio Puerto Princesa
Location: Puerto Princesa South Road, Puerto Princesa City, ph
Star Rating: 7.7 Stars
Property Type: Hotels
About this Property
Garden Oasis Retreat
Luxurious Accommodations
Hotel Palacio Puerto Princesa offers a serene garden setting, providing a peaceful oasis for guests to relax and unwind. The shared lounge and terrace offer cozy spots to socialize or enjoy a quiet moment alone.
Culinary Delights
Indulge in a variety of dining options at the on-site restaurant and bar. From continental to Asian cuisine, guests can savor a range of flavors to suit their palate. The daily breakfast spread ensures a delicious start to each day of your stay.
Convenient Location
Situated just a short distance from popular attractions like Honda Bay and City Coliseum, Hotel Palacio Puerto Princesa offers easy access to the best of the city. With free WiFi and a paid airport shuttle service, your stay is sure to be both convenient and comfortable.
Book now to experience the perfect blend of luxury and convenience at Hotel Palacio Puerto Princesa.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Pets allowed
- Luggage storage
- Safety deposit box
- Tour desk
- Facilities for disabled guests
- Car hire
- Massage services
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Internet access
- Art gallery on site
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Queen Room with Garden View
The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The double room provides a wardrobe and garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Triple Room With Garden View
The spacious triple room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Double Room With Garden View
The double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Mixed Dormitory Room
The dormitory room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Bed In 8-Bed Mixed Dormitory Room
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Queen Room with Sea View
The double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Deluxe Double Room with Balcony and Sea View
The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Standard Twin Room with Garden View
The twin room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
-
Family Room with Garden View
The family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Socket near the bed
Guest Reviews
- Linvani (8/5): Nice stay, too short.. - The property is very nice and clean. Good location with a mall next to it. They have to improve the wifi connection
- Grant (4/5): Good value for someone on a budget. - Well positioned, friendly helpful staff, good restaurant and stunning view. The hotel is very run down, needs refurbishing.
- Gérard (10/5): - Excellent hôtel, rapport quali6/prix imbattable. Dommage qu'un tel lieu ne soit pas mieux entretenu. C'est un endroit magnifique est l'entretien n'est pas au niveau. Et lorsque l'on construit un tel lieu, la moindres de choses et d' y installer des ascenseurs
- Violeta (8/5): -
- Keith (5/5): - Clean but amenities were lacking No TV, no coffee making facilities, very old and dated. Doors don't even fit properly.
Gave me a price for van to el nido and said that included being picked up at the airport, it had gone up 50% overnight
Don't take any notice of the picture, it not like that anymore
- JohnHC (10/5): 便宜的高檔享受! - 飯店感覺有整修過,價格合理。服務員很即時的處理我任何問題。這個地方很安靜,有餐廳酒吧和泳池,很適合不想出門只需要渡假的好選擇。最棒的是陽台可以看到海景! 位置有點偏僻,建議自己租車,如果要頻繁往返市區,叫車可能不划算。還有我的熱水器壞掉了,但在菲律賓洗冷水問題也不大
- Sheryll (5/5): Good. I don’t want to recommend - The breakfast is good but limited Entrance from highway is so dark. No light. Rooms are warm.
- Tom (10/5): -
- BENGOECHEA SUÁREZ (9/5): -
- Manon (8/5): - On avait un peu peur en voyant certain commentaires mais nous n’avons pas du tout ressenti ce qui était dit dans les commentaires négatifs. Le personnel est d’une gentillesse, ils nous ont aidé et dépanné. Les chambres sont plus que correctes elles sont grandes avec de la Clim une super douche et la piscine est super agréable
- Nathalie (10/5): Très beau hotel, bien situé - Piscine, beauté de l’hôtel et emplacement Ils nous ont mal conseillé pour se rendre à San vincente
- B (9/5): nice but a shuttle from the main entrance would be helpful...mejo too long for a walk esp at night - they missed to provide our request for kettle in the room so we can have an evening hot tea, but it's ok. :-) distance to the venue of our conference; pricey transport cost to the mall and anywhere outside of the hotel
- levi (7/5): Happy to stay again - Near the sea quiet The wifi sucked
- Mark (8/5): Quite and relaxing place to stay - Swimming pool None
- Alan (8/5): - We stayed 2 nights at Hotel Palacio and everything went very smoothly. The staff was welcoming and helpful, the restaurant and breakfast were very good, and all the excursions and van transfers booked through the hotel were perfectly organized. Overall, a very pleasant stay. The only small issue was with the laundry service. One piece of clothing was missing when our clothes were returned, and the staff seemed a bit lost when we asked about it.
- Alisha (1/5): we didn’t get to stay there because the Property cancelled our booking with no notice - the property canceled our booking with late notice
- Christian Lewis (8/5): - Great staff, prime location and has that resort feeling. Food is good. WiFi was hit and miss but was good for the most part. Bathroom did smell of sewage every once in a while but that is just drainage for you.
The AC worked but was rather outdated.
- Margot (9/5): Super séjour - Le personnel est super , c est propre et confortable L emplacement et il n y a rien a faire autour
Manque des transat a la piscine
- samantha (8/5): Great pit stop I didn’t realise is was off the beaten track. Apart from that fantastic value - Great friendly staff.The pizzas there are amazing. Location
- Blazevic (10/5): Would definitely return and recommend :) thank you - Extremely accommodating and friendly staff who are helpful in organising any activities and transport throughout your stay. The food and menu are excellent! The rooms are clean and well maintained. The communal areas such as the dining room and the outside pool area is accommodating to large groups of people. No complaints :)
- Łukasz (10/5): -
- Guillermina (8/5): Good - Super friendly staff and good value for money.
- Sara (7/5): Bon rapport qualité prix - Un bon rapport qualité prix, le vrai plus la piscine, les chambres sont un peu vieillotte, resto agréable et de bons plats. Chambre à rénover
- John Michael (7/5): It was good and we’ll probably come back with our family. I hope there’s an available room in higher floors - We liked that it feels like the place was privately rented. We were quite confused about the parking and there were no guards on duty when we arrived at around 9pm.
- Marcin (10/5): Ogólnie warty polecenia - Czasza spokój Wi fi nie działa, ale to drobiazg
- Carole-Anne (10/5): - Très bel établissement. La chambre était très confortable et propre. Super piscine !
Bon petit déjeuner avec différentes options.
- David (7/5): -
- Aline (9/5): -
- Rhodora Vanessa (10/5): - Friendly and welcoming staff Wifi in my room was not so great
- Madeleine (2/5): - The room was cheap but we did not like our stay because alot of mosquitos in our room! Luckly we were just staying there for a few hours before our trip to Balabac. It was soo many mosquito in our room when we arrived! We got a bug spray and that's it. They said there was no other rooms available, but it was available rooms in booking.com...
The hotel looks ok but the rooms are really old.
There is nothing around the hotel and you need to get a taxi to get to a supermarket
- Nerea (9/5): - El edificio en sí, la música y las vistas desde la terraza. Nada
- Martin (4/5): Slechte ervaring met het personeel in een verouderd hotel. - Hotel ziet er veelbelovend uit en er zou ook wel iets van te maken zijn als er goed management zou zijn en wat aanpassingen om het comfortabel te laten worden. Maar helaas, het is geen hotel om naar terug te verlangen.
Ruime kamers, maar gehorig en verouderd. Zeer weinig behulpzaam personeel. We hadden een doos verse kiwi gekocht voor de volgende dag, maar het mocht niet in de koelkast van de keuken, ondanks meerdere keren verzoeken. Op de kamer is geen koelkast, dus de volgende dag konden we de kiwi's weggooien. Het personeel is niet klantgericht en ongeïnteresseerd.
- dawn (8/5): Just what we needed - Staff were so friendly and helpful! The food was great and easily the best Pino colada I’ve ever had!! The room was lovely and spacious and had an amazing view! I was worried about being away from town but all tours picked us up happily from here and the hotel helped with any other transport. Would definitely recommend! The room cleanliness could have been better, don’t get me wrong it wasn’t bad but it wasn’t clean at all during our 3 day stay so no fresh towels, toilet roll, bins ect. But was clean on arrival.
Again another thing just due to me being so pale was the beds by the pool were shaded which was lovely but the pool itself had no shade at all which made it hard to stay in for very long without getting burnt and meant the pool was very warm!
- Chaima (10/5): -
- Adriana (6/5): Bon hôtel pour y passer une nuit, bon hôtel de passage - Grand lit avec filet anti-moustique, douche propre
Staff super gentil et à l’écoute Pas de sèche-cheveux dans la chambre
Cuisine à améliorer
- Sanjiv (10/5): - Era tutto perfetto il resort era bello pulito il cibo buono e lo staff gentile. Hanno una piscina molto carina con molti letti. La posizione forse era un po lontana dai negozi
- Dianben (3/5): -
- Daryl John (8/5): - Overall the Place is beautiful and Clean.
staff are all friendly and approachable
they provide extra effort to cater your needs Price is somewhat very expensive... not recommended for local or budget travelers because price is somewhat in dollars or euros category. And the transport its quite a challenge if your new.
- Hernandez Sanchez (10/5): - Tuvimos que dejar el hotel una noche antes de lo previsto por cancelación de vuelo, y la gente que trabaja ahí nos ayudo en todo ya que teníamos que ir rápido al aeropuerto. Se ofrecieron a acompañarnos y fueron muy empaticos con nuestra situación. Pudimos disfrutar de la comida que servían y de sus servicios de lavandería. No poder disfrutar la noche que habíamos reservado por culpa de cancelación de la aerolínea.
- Allysa (10/5): - for a property this good and the rates it was really good that a pool. They have an in-house restaurant which serves good food and good coffee I think and the location of the properties is really good so I really like this.
- Louis (10/5): - - Hôtel très calme, un peu à l'écart du centre de Puerto Princesa, parfait pour se reposer (et avec une magnifique vue)
- Espaces intérieurs et extérieurs bien aménagés et agréables (en particulier la piscine et les nombreux sunbeds autour)
- Bon restaurant sur place (bien qu'un peu cher)
- Chambre propre, spacieuse et très confortable
- Salle de bain nickel, avec de l'eau (vraiment) chaude ! - Pas grand chose accessible rapidement à pied aux alentours : scooter ou trike nécessaire pour se déplacer
- Une bouilloire et un frigo dans les chambres seraient un plus !
PS : les prix des trikes proposés par l'hôtel sont exorbitants, il vaut mieux sortir de l'hôtel et héler un chauffeur sur la route (exemple pour une course jusqu'à l'aéroport : 185 PHP en hélant un chauffeur vs. 500 PHP proposé par la réception de l'hôtel)
- luigi (8/5): -
- Rutger (9/5): -
- Anthony (8/5): - Super friendly and helpful staff, clean room, great value for money, food was nice Everything was good, the hotel is a little tired and the rooms too but excellent for the price
- John (5/5): - It's a nice place to stay, breakfast was ok They had the restaurant area closed, made it very inconvenient to walk out to see the back to view the pool or to buy anything, service for breakfast was slow, when someone ask for coffee, they wait til your food comes out, should have a choice in the matter..... But they didn't ask..... Wasn't asked if I wanted cream or sugar.... Service is key too all businesses.....
- Maria Fe (10/5): -
- Louisa (10/5): Toller Kurzaufenthalt - Wir fahren für eine Übernachtung dort und wurden sehr herzlich empfangen. Das Zimmer war Wunsch aber gut ausgestattet und ja das Hotel ist etwas im die Jahre gekommen. Wir fanden es trotzdem sehr gut und würden wieder buchen.
- Clerino (8/5): I had a good relaxing vacation - near to everything none
- Jean-luc (9/5): -
- Sarah (10/5): -
- Marvin (5/5): -
- Charlotte (5/5): Chambre correct, personnel peu serviable. - L’extérieur est sympathique, la chambre est convenable pour le prix. Nous avions fais une demande de transfert pour venir nous récupérer à l’aéroport qui nous avais été acceptée par message booking. J’avais pris une chambre exprès la nuit d’avant pour pouvoir nous reposer. Nous sommes arrivée après avoir fais un long voyage à 6h du matin à l’aéroport et personne n’étais venu nous récupérer. Au moment d’arriver pour le réceptionniste s’est littéralement moquer de moi quand je lui ai expliquer la situation en lui disant que ce n’étais pas lui qui s’occupait de cela. Le service demander n’a pas été effectuer. Petit conseil, ne prenez pas le transfert de l’hôtel comptez sur vous même.
- Maria Paola (1/5): Pessimo comportamento del personale e della gestione dei problemi dei clienti!!!! - NULLA! PESSIMO!!! La poca attenzione verso il cliente, poca comprensione. Tutto pessimo!!!!
- Lea (10/5): Perfect for a Short stay between travels - A very Beautiful Hotel with a calm vibe and very good Food. The Personal was super relaxed and always eager to assist and help out. —
- Yvette (9/5): the experience was worth it. - Staffs are very accommodating. Had a great talk with the bartenders/baristas in the Cafe.
- Sarah (6/5): - Le personnel est accueillant, serviable et agréable. Un peu de calme fait du bien. La salade au quinoa est très bonne ! Les serveurs sont très pro. La wifi capte très mal, la piscine n’est pas très propre.
- amaury (5/5): -
- Graham (4/5): Not happy. - The view The bed was very hard. No TV no refrigerator, cost of tricycle to go anywhere was expensive. Breakfast was average. Bad sewerage smell coming from under the loose tiles. 350p for 7 kg of laundry but got charged double because it was in 2 plastic bags 5kg. Surcharge on everything.
- HEARD BOWEN (8/5): Fabulous. Comfy, extremely clean and beautiful facilities - Comfortable bed. Quiet aircon, hot shower, beautiful pool, clean rooms and great bar area with pool table
- Ernesto (7/5): It was ok for what we paid for the room. - View in the back was nice, the bar/cafe staff were nice No tv in room, tiles were cracked, sink faucet was wobbly but the room was clean and beds were comfortable.
- Philip (8/5): Enjoyed the stay here - Natural spacious beautiful I liked it
- HEARD BOWEN (8/5): The best accommodation in Palawan and Puerto Princesa. - Extremely clean, spacious , modern and comfortable room. Aircon quiet and effective. $ very good value . Beautiful swimming pool - long enough to lap in. Poolside service from bar. Pool table and good billiard cues. Scraps food left on tables and floor in dining areas attracting insects. Had to request an obvious clean up when staff weren’t busy. A lift to assist luggage to upper floor . My cocktail definitely lacked alcohol. Positive it was somehow overlooked but difficult to prove. Bought two and no alcohol affects or taste of alcohol. Watch barman make it!
- Lennart (8/5): -
- jose luis (10/5): Excelente! El personal súper amable - Todo
- Maritza Elma (7/5): I like but need to have some changes and the hotel will be at least 3 start hotel - Staff are very friendly but not enough choices outside very nices building inside very old need some restoration Not enough choices on the meal and not activities high prices for the quality of the hotel
- Ryan (10/5): -
- Alphonsus (8/5): -
- Peter (8/5): -
- alexandre (7/5): Correct - Bel hôtel, mais vieillissant Restaurant et cocktail plus que moyen
- Moldoveanu (6/5): -
- Chiara (9/5): - Struttura molto bella, cucina ottima e servizio perfetto!
- Antonio (10/5): Magnifico - La struttura è ottima, lo staff è gentilissimo, camere pulite e acqua calda nella doccia top. Hanno un bar molto bello e soprattutto buono. In reception è facile prenotare spostamenti per tutte le filippine a prezzi molto onesti. Fuori la reception c’è anche sempre un Tuktuk pronto, molto gentile ma ricordatevi sempre di contrattare
- Ingrid (10/5): -
- Julian (8/5): - Ruhige lage, wenig Touristen Billard durfte nur gespielt werden nachdem man etwas an der Bar bestellt hat, obwohl man Gast war!
Man kommt hier nur mit dem tuktuk weiter! Das Hotel tucktuck will 250p - läuft man zur Straße weiter kostet es für Ausländer 200p
- Donia (10/5): Très beau séjour. - Le point fort de cet établissement et son personnel. Le personnel. Et l’emplacement.
- Elisa (8/5): Top - Le personnel très très gentil et serviable. Ils ont accepté de garder nos bagages pendant 3 jours lors de notre excursion à Balabac !! La literie n’était vraiment pas confortable
- Tareq (10/5): - A good vibe there. Staff were great. Everything was very practical.
- Julian (8/5): Ganz gut - Das Personal war freundlich, die Lage sehr ruhig und abgelegen. Die Aussicht war super! Das Essen hat auch sehr gut geschmeckt. Die Glanzzeiten sind vorbei und es müsste mal wieder komplett modernisiert werden. Das WLAN hat oft schlecht funktioniert und am Pool ging es gar nicht. Die Lage ist ruhig (was auch positiv ist) wer aber in die Stadt möchte muss mit dem tuktuk fahren für meist 200p für 2 Personen.
- Sarah (10/5): Really wonderful stay for a great price. - I usually don't splurge on hotels, and this time I didn't have to. This hotel had it all, effortlessly: clean rooms, good location near attractions and airport, beautiful hotel surroundings, good amenities, beautiful pool, delicious restaurant, kind and helpful staff. I'd stay again. wish i spent more time here haha
- Kamillo (9/5): Wauw! - Ontzettend prachtig verblijf, de kamer was groot, het personeel was vriendelijk en de prijskwaliteit verhouding was heel erg goed. Heeft mijn verwachtingen overtroffen.
- Emma (10/5): Amazing stay, thanks to the great staff — especially Camille for her kindness! - Our stay was wonderful! The hotel is beautiful, very clean, and perfectly located. The atmosphere was relaxing and everything was well organized. A big thank you to all the staff for their kindness and professionalism — especially Camille, who was incredibly helpful and made our stay even more special. We would definitely come back!
- Aikaterini (7/5): -
- Arnold (7/5): 'grammable on the outskirts of downtown & uptown - It's exactly how it looks in the photos, a palatial mansion, heightened by staircases to the different levels - a patio/balcony overlooking the swimming pool at a lower level. Entrance to the ground floor rooms is via a balcony/corridor overlooking a garden. A dispenser for cold and hot water, and a jar of infused water (the welcome drink) is freely available at the lobby. Very airy due to the open plan from the lobby to the restaurant to the patio/balcony. The tables made of solid tree trunks add to the nature atmosphere. The hotel is set back by a 200-meter driveway off the main highway, where public transportation i.e. cheap jeepneys & public tuktuks are plentiful. Private for-hire tuktuks waiting in the hotel driveway charge way more. The sea view is not the ocean horizon view with a beach but a bay view where you see the shoreline and low but nevertheless cloud-capped mountains on the other side. The bay is also full of fishpens and boat traffic which makes for a different kind of view but pleasant nonetheless. The tap water may not be recommended for tooth-brushing and eye-washing.
- JULIAN (9/5): Perfect - We felt at home during our stay. However, there should be daily trash collection in each room. Before check-in, guests should also be asked if they would like daily room cleaning. Another concern is that the gate entrance and pathway to the hotel were quite dim. There should be continuous lighting for better safety and visibility. Trash collection
- Linda (7/5): - The staff are nice. Food selection was very limited. No signage for housekeeping to clean the room. Only upon request.
Room is not sound proof. I could hear the noise from beside and above my room.
- Maria Jose (3/5): -
- Gilbert (6/5): -
- Lorenda (3/5): Breakfast is very expensive -
- ERIKATHERYN (10/5): Excellent - Estoy muy agradecida con todo en el hotel. Especialmente con la atención en recepción de Camila. Muy profesional en todo momento y colaborativa. Por favor darle un agradecimiento enorme de mi parte.
- Matteo (7/5): -
- Lena (7/5): - Das Personal war sehr freundlich und hilfsbereit. Das Hotel ist offen gestaltet, was sehr schön aussieht. Fitnessstudio war ein Flop, erst ab 17 Uhr geöffnet, dann kaum Geräte. Bin dann extra zu einem in der Stadt gefahren.
Das Restaurant war gut und das Zimmer auch. Allgemein könnte mal modernisiert werden.
- Dina (3/5): -
- Garces (9/5): Jose Garces. - The layout of the facilities
Close to supermarkets and transport
Good value for money
Restaurant on site making easier that purpose.
- Ilenia (8/5): -
- Ralf (8/5): - sehr aufmerksames Personal. Transfer zum Flughafen war ohne Probleme. Wir hatten mit Frühstück,ab den zweiten Kaffee muss alles extra bezahlt werden. Die ganze Anlage,vorallem der Pool ist abgeranzt und in die Jahre gekommen. Für die Durchreise ok,mehr aber auch nicht.
- Alberto Moricoli (9/5): -
- Emil (8/5): Eine der besten Wahlen für Stop-Over in PPC - - Delux-Zimmer (2.620 PHP/Nacht) war gut, etwas in die Jahre gekommen, aber sauber und geräumig, angenehmes Himmelbett
- Restaurant (Frühstück) war gut
- Billard Tisch im Restaurant/Bar-Bereich
- sehr freundlicher und hilfsbereiter Tuktuk-Driver - bei TV fehlte Fernbedienung, Rezeptions-Personal war damit leider vollkommen überfordert, habe selbst vergebens nach einer Lösung gesucht
- Spa-Bereich leider während unseres Aufenthaltes geschlossen
- Restaurant bei Ankunft aufgrund eines Feiertages leider geschlossen (erst bei Ankunft erfahren)
- Wasser aus Wasserspender sehr chloriger Geschmack
- Klimaanlage etwas laut
- Jönsson (5/5): - Hjälpsam personal, stora rum. Slitet hotell, för lite bemanning i restaurangen så servicen var mindre bra.maten var inte bra alls.
- Ronel Heyns (6/5): - The staff were helpfull and kind We were very disappointed with our stay due to a lack of communication and basic amenities. We were not informed in advance that the restaurant would be closed from lunchtime on 24 December until 26 December. During this period, there was no food or drinks available at the hotel, not even cold drinking water.
This was especially inconvenient as we had planned our stay assuming normal hotel services would be available, particularly during the holiday period. Proper notice should have been given so guests could make alternative arrangements.
- John Bryan (10/5): -
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