Gnaanams Hotel and Restaurant

Location: 299,301 Clock Tower Road, Jaffna, lk

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Ironing service
• Car hire
• Packed lunches
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Garage
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• Standard Double Room

  The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. The double room offers a mini-bar, a tea and coffee maker, a dressing room, a tiled floor, as well as a TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed

• Deluxe Family Room

  The family room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The family room's kitchen is available for cooking and storing food. The family room is furnished with a desk and a seating area and offers a mini-bar, a tea and coffee maker and garden views. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Bidet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Fire extinguisher

• Single Room with Private Bathroom

  The single room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed

• Standard Triple Room

  The triple room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed

• Standard Quadruple Room

  The quadruple room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. The quadruple room features a TV with satellite channels, a wardrobe, an electric kettle and a tiled floor. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed

• Standard Family Room

  The family room provides a wardrobe, a tiled floor, as well as a private bathroom boasting a shower and a bidet. The family room offers air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a TV with satellite channels. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed

Guest Reviews

• Pavin (7/5): -
• Shal (6/5): -
• James Kanagaratnam (10/5): Worth the money. Friendly Staff. Central location - The Breakfast buffet is good worth the money N/A
• Nithushan (10/5): -
• Krishan (10/5): -
• James Kanagaratnam (10/5): I enjoyed my stay at Gnanams Hotel. As it's in the central location - There is a Buffet Breakfast and it's delicious. Location is a big plus because you can reach the Private bus station, SLTB bus station and the railway station by walk. Staff are very friendly and helpful. N/A
• MAASILAN (10/5): Worth for price. - I had a really good stay at Gnanams Hotel at an affordable price. It was truly worth it. The receptionist was excellent, and all the staff were very friendly and welcoming. I highly recommend this hotel because of its great location and fresh new look. I will always choose Gnanams Hotel whenever I visit Jaffna again. nothing to mention.
• gaja (10/5): - - "Located close to both bus station and railway station. Short walk to Jaffna town. Staff extremely helpful" - "Front desk staff welcomed us with a smile and was very helpful" - "Staff are frequently commended for their friendliness and helpfulness, often going above and beyond" - "What we loved the most was the food! Their Jaffna crab curry was YUM!" - "A must try is the Jaffna fish curry and the Jaffna prawn curry. The lemon juice and orange juice is fresh and lovely" - "Rooms are clean and comfortable, with air conditioning, mini fridge and hot water" - Free WiFi, parking available None
• gaja (10/5): - - "Located close to both bus station and railway station. Short walk to Jaffna town. Staff extremely helpful. - "Front desk staff welcomed us with a smile and was very helpful. - "Staff are frequently commended for their friendliness and helpfulness, often going above and beyond. -"What we loved the most was the food! Their Jaffna crab curry was YUM!" - "A must try is the Jaffna crab curry and the Jaffna prawn curry. The lemon juice and orange juice is fresh and lovely" - "Rooms are clean and comfortable, with air conditioning, mini fridge. - Free WiFi, parking available None
• iroshan (1/5): -
• De Silva (2/5): -
• Abeykoon (3/5): - Place is near to station and bus stand Facilities are not good, 1. I booked an Air condition double room. They allocated us to a ground floor room(105), but its very noisy and not clean properly, then requested a new one. 2. After that they gave us a single AC room(305). Then we did not have any other option, so we agreed with it. But few minutes we noticed it has mini AC water waterfall infront of the room, middle of the door. And room amenities are not good and bathroom also very small and not good smell and they are not using any air freshners. If you guys are correcting these issues, room is ok.
• Prasad (7/5): -
• Krishnamoorthy (1/5): - very very bad room no bedsheet, no towel no soap cockroach lots available no drinking water totaly very bad room very very bad room no bedsheet, no towel no soap cockroach lots available no drinking water totaly very bad room
• THAVARASA (10/5): - Cleaned Rooms and Bathroom Good tasty food 🥝 Environment is not cleaned 👎
• chidambaram (2/5): ok to bad - none
• Wai King (8/5): -
• alaee (10/5): -
• Jorund (1/5): Avbestilt ved ankomst - Positivt at jeg kunne avbestille ved ankomst uten å måtte betale Stedet virket ikke rent - resepsjon - området.. Rommet hadde ikke håndkle, toalettpapir.. Kjøleskapet inneholdt en brukt vannflaske. Området veldig slitent. Men klart - til en rimelig pris- så overlever man vel. Men jeg valgte å avbestille
• Waldvogel (8/5): Preisgünstige zentrale Unterkunft - Zentrale Lage Restaurant im Haus und der Service
• Rider (5/5): -
• ineke (8/5): 6 nachten Jaffna - Locatie en gebruik van gratis fietsen Eerste nacht in verkeerde, kleinere kamer die nog niet gebruiksklaar was. Ontbijt liet veel te wensen over. Veel schalen werden niet aangevuld. Bijna iedere dag geen vis in de viscurry. Op aanvraag Westers ontbijt, ei en jam. 2 ochtenden geen jam. Na gesprek hierover kregen we de laatste dag een overvloedig ontbijt.
• vigneswaran (10/5): - good
• Thayaparan (10/5): -
• Kirupairajah (5/5): -
• Sylvain (8/5): -
• Eric Nicolas (4/5): No está tan mal pero... - El desayuno está okay. Te dan la opción si querés desayuno continental o Sri Lankés. El desayuno continental es un omelette, 4 pedazos de pan lactal casi sin tostar y una taza de té bastante chica. Otra cosa buena es la ubicación. Varias cosas no me gustaron empezando por el hotel en general y el aspecto viejo y descuidado que tiene. Está totalmente abandonado, con cosas rotas y sucias. La limpieza en general no es mala, estaba limpio y no había cucarachas como mencionan comentarios anteriores. El personal no me pareció amable, una falsa amabilidad y los de la recepción al momento del check in nos dijeron que se podía pagar con tarjeta, aunque para nuestra sorpresa, cuando vamos a pagar al otro día nos dicen que no, que no es posible. Nos quejamos y mágicamente después de quejarnos era posible de nuevo pagar con tarjeta.
• Jean-Pierre (5/5): Pas bien ! - L’emplacement Mauvais Rapport qualité -prix, équipement à la limite , et le petit déjeuner est mauvais: riz et curry aux légumes tièdes et surtout le café ou le thé sont payants (foutage de gueule!). Je ne conseille pas cet hôtel !
• Jathu (8/5): -
• Roshan (8/5): -
• Gilles (8/5): - Personnel bienveillant Proche du centre ville Calme
• Geekiyanage Don (7/5): -
• Vivian (8/5): -
• Supenthiran (4/5): -
• HARSHA PANDUKA (3/5): Will not stay ever again - Closer location, easy to travel to key locations from Jaffna Room is not clean Got cockroaches Water leaks through walls Showers/Heater not working properly. Broken a/c units Generally not clean sorrounding
• Janaka (10/5): - Good place. Good restaurant. Everything ok
• Nafhan (10/5): A perfect stay in Jaffna — great location and amazingly friendly staff! - We had a wonderful stay at this hotel in Jaffna. The location was perfect as it was right in the town, making it very convenient for us to travel around. The room was clean, comfortable, and the AC worked perfectly, which made our stay even better. The staff were extremely friendly, helpful, and always ready to assist with anything we needed. Overall, we were fully satisfied and truly enjoyed our stay. Highly recommended!
• kumar (9/5): -
• Chandana (1/5): -
• Nissanka (6/5): Good place no rush good staff friendly good price. - Centre of Jaffna. Good staff Need little renovation and need improve cleaning.
• PARAMASIVAM (1/5): -
• kimio (7/5): -
• Dinesh (9/5): -
• Punsara (3/5): No value for money - Location is very good in terms of accessibility of the city Poor management and poor room condition. Door cannot be closed properly. Even i asked too many times, they did not provide any dust bin. Only provided one small water bottle for 2 days. Quality of bedsheests and towel are not good.
• Yoge (3/5): -
• Sivapiragasam (5/5): Served my purpose. But could've been better - Did not have one. They said it's not included Hot water not working
• kalindu (7/5): -
• Oriana (1/5): - Niente Sporco, lenzuola indecenti, bagno indecente
• 薄井 (1/5): 最悪 - スタッフが親切だった 夜中1時近くまで外の中庭で大きな音楽を流してパーティーをやっていて騒音が酷かった。 日本人だからか、１０８号室で、一番騒音が聞こえる部屋にされた。
• Kumar (5/5): Apart from the staff, everything needs to improve vastly. - Very polite and helpful staff. Good location, close to all amenities. Basic room, bathroom not up to minimum standard, towel and the bedding was very basic.
• Darsham (7/5): It's value for the money. Exceeded my expectation - It's value for the money
• PAOLO (6/5): Hotel da migliorare - Buona posizione, personale gentile e buona colazione Hotel in corso di ristrutturazione in cui tutte le aree comuni risultano in pessimo stato.
• Geoffrey (6/5): Ok stay. Fair reviews and comments. - As expected considering the ratings and reviews. We asked them to change our room for a cleaner one and they did very spontaneously. As said. As expected. An ok stay for a couple of nights.
• Prashanthy (8/5): -
• Giuliano (10/5): -
• Shasi (9/5): -
• Sakila (3/5): Poor -
• Mohamed (5/5): Passable - Xxx
• Richard (8/5): Very good - Location Too casual
• Aravinda (9/5): Superb -
• Premraj (3/5): Not worth for that high cost. - Location is good. Closer to town. Not clean. Insects inside the room and in bath room.
• Sancheevan (5/5): Passable -
• Sanush (10/5): Exceptional -
• Karan (10/5): Exceptional - 👍 👍
• Leo (8/5): I enjoyed my stay in Jaffna. - Room rate, flexibility, friendly staff and the location. Room were not ready when checked in but staff helped to change another room.
• Harald (5/5): Passable - Central locatiom I did not get the room I booked. I got a very small room. No Tv, no wardrobe, no table or chairs. But had to pay the price of the bigger and better room..
• Ekanayaka (8/5): Very good -
• Chithrangani (5/5): Passable -
• Faheem (8/5): Good - AC was not working
• Dhanushka (7/5): Good -
• Subramanian (5/5): Passable - Hotel was under renovation. Restaurant staff very slow
• Inn (7/5): Good - Bath Rooms requires more space, tight set up for a big made person
• Abraham (10/5): Exceptional -
• Varun (7/5): Good place to stay with venues for betterment. - The location and all the staff. Booking.com provided wrong information regarding complementary one-way shuttle from the airport. The property categorically stated that it doesn't provide such a facility. Limited toiletries provided.
• Gunatillake (7/5): Good - 😊 00
• Santhana (8/5): Very good -
• Varun (8/5): Very good - Location great - at the city center but away from the hustle and bustle of the center. Staff were very supportive, knowledgeable and friendly, willing to go the extra mile. That is the highlight. There is room for improvement - not all rooms had TVs, not many options on existing TV. Some more toiletries could be provided. Bathrooms, although clean looked very old. One door didn't close properly although it didn't matter much as the area was covered. A little refurbishing could make this hotel beyond excellent... It has great staff and location. Little and more diverse toiletries could also be provided.
• Junaid (10/5): Excellent 👌 - Good and polite staff , the hotel has restaurant and transportation facilities
• Rajith (1/5): Bad - It's under renovation. There is no any facilities, dust everywhere, so many construction. No bed sheets 😌 no water bottles, no soap nothing it looks like a construction site It's under renovation and they are getting bookings
• Graeme (10/5): Exceptional -
• C (8/5): Central location - Centrally located close to bus station and about 15 min walk from train station Basic but clean Some construction going on so it is noisy sometimes during the day but quietens down at night
• David (1/5): Moldy construction ruin = Hotel - close to the bus and railway, hot shower worked well, Checkin experience unfriendly, not welcoming, no hospitality or awareness to interact correctly or service oriented with human beings! The grumpy old man at reception was just interested in the money. I offered 200Rps because he had no change. The next morning for checkout he really asked if I could pay my room now. I told him that he would actually owe me still 200 and wished him well. I lived in Africa and lots of emerging countries and do not mind low budget hotel, modest homestays and do not expect a lot. BUT this place is not worth being called a Hotel. The place is under construction on the front side, great that you invest here! Going up to the rooms it is partly a construction ruin with dangerous stairs and steel parts, dirty dusty and badly maintained - I did experience this in slum areas or in camps close to Indian megacities - such hotels should just not be on booking due to extrem low standard and security issues. Rooms are moldy, linen and towels not dry cleaned - curry or blood coloring, really old. There's good hotels even cheaper with a much higher standard around.
• Kurt (8/5): Very good - It is close to the City Center, the Staff is really helpful. the air conditioner was starting automaticly in the middle of the night.
• Vm (7/5): Good -
• Vanessa (8/5): Very good -
• Sivatharsan (10/5): Exceptional - Very nice
• Ilse (10/5): Exceptional - I had a very pleasant stay at this hotel. The staff was helping me out whenever needed. They provided an excellent laundry service, too. The room was perfect, clean and quiet. The location of the hotel was perfect for me: close to the railway station, the temple and the beach.
• Suthar (1/5): Totally disappointed - The location Almost everything, cleanliness was bad, aircon wasn't working, there were heaps of dirty stains on the mattresses and pillows, as well as sheets. There was a mini fridge that wasn't working, no functioning shower. Their advertisements and what I got was totally different. Please make sure to not blindly trust such a scam.
• Vinayaga (4/5): No TV clean not everyday - Locatie is perfect walking min restaurant And Bus Station. People,s are very friendy Verybad Room,s not more clean !!
• Jojo (4/5): Disappointing -
• Adhitya (9/5): Superb - There were a lot of bad reviews so I was a little worried but we had a great experience. The staff was all very helpful and kind. Room was great for the price. Clean enough. There was a TV and a kettle too. They also have cycles that you can borrow for free. It was great. And for this price, zero complaints.
• Sarath (5/5): Passable -
• Ravi (10/5): Exceptional - Frindly staff. Calm place. Fair for the price.
• Beth (9/5): Superb - The staff were friendly, the rooms were good and there was hot water and a good bathroom!
• Pimpleton (6/5): Pleasant -
• Viranga (7/5): Good -
• Roshan (7/5): Good for just staying for 1 or 2 days. - Convenient location, near to many places, staff is good, we can check in even in midnight that's a huge benefit. Rooms are not very clean, so dirty, AC remote batteries are severely damaged, AC doesn't work properly. No blankets provided. Rooms aren't that much private. The toilet needs serious repairs and renovation, it's very disgusting to use.
• Chandrasekaran (5/5): Passable - Location Clean and facilities
• Ruwan (5/5): Passable -
• Sandra (8/5): nice afforable hotel - great location minutes walk to Centre of Jaffna problem with bedding fixed straight away restaurant not open but were offered room service

Photos