Charnwood Regency Guest House

Location: 136-138 Leicester Road Loughborough, Loughborough, gb

Star Rating: 8.3 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Family rooms
• Pets allowed
• Express check-in/check-out
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Wheelchair accessible
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Vegetarian menu options available

Rooms Available

• Budget Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Deluxe Double or Twin Room

  1 King Bed

  Entertainment - 32-inch Smart TV with digital channels

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request) and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Shampoo
  • Daily housekeeping
  • Bedsheets provided
  • No housekeeping
  • Smart TV

• Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Double or Twin Room - Disability Access

  Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Twin Room with Private External Bathroom

  Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 2 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Double or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Comfort Quadruple Room

  Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Standard Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Double Room with Private External Bathroom

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe King Suite

  This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 3 beds and 1 futon.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe King Suite

  This suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

Guest Reviews

• Thara (4/5): - The staff were very friendly. The dispensers in the toilet looked like it hadn't been filled in ages. The shower head looked very rusty. When I ran the soap dispenser in the shower,a disgusting liquid poured out,which was DEFINITELY not soap.
• LAURA (9/5): -
• Atkin (8/5): -
• Bryan (8/5): Clean, friendly run budget hotel within walking distance of the GCR and town centre. - The location was good for us as we wanted somewhere close to the Great Central Railway station. We also wanted to be able to walk into town for dinner to leave the car behind so we could enjoy a few drinks. The establishment was very clean. We only interacted with one member of staff and found him to be very friendly, helpful and courteous. Definitely couldn’t fault his customer care and service. We were treated very well to be honest. I sleep lightly and noise, light and temperature are all contributors to me not sleeping well. I was concerned that this establishment is on a main road, in particular my room faced onto it. However, although my room was affected quite significantly by traffic noise, after about 21:00 the level of traffic was almost imperceptible and so it wasn’t a problem for me. We left at 07:00 the following morning (a Sunday) so the traffic hadn’t really started to be much of a problem. I did find the room to be uncomfortably warm and the opening window, being limited by a security link, didn’t let in much air. There was a tower fan in the room and this was quite effective but too noisy to keep going while I slept. By 23:00, the room had cooled down enough to no longer be uncomfortable. The room has a pair of flimsy curtains which did allow a fair amount of light in, even after dark and during these long summer days, light started to enter the room from around 05:30. Seeing I was up around 06:30 though, this proved not to be too much of a problem. In the end, I actually slept quite soundly through the night. Finally, the room I was in (J) had its own shower room & toilet but it wasn’t en-suite. The room itself is situated at the top of the building at the top of its own staircase. I think it would be better if a door was provided at the bottom of the stairs and the main door to the room removed to make this a self-contained room with an en-suite bathroom.
• Alistair (10/5): Lovely staff warm and welcoming even though I arrived late, definitely use again! - Breakfast was superb as I was travelling for business I had my own reserved table which was a really nice touch and the breakfast was plentiful, to exact order and hot. Very well done! I don't think there was anything.
• Central (8/5): -
• Morey (8/5): What we needed. ( price was higher had graduation week) - Very friendly and helpful staff, especially as we arrived latish The room had everything but was a little tired. The shower room did get very wet.
• Ahmed (6/5): -
• Katherine (9/5): -
• Ryan (10/5): -
• Richard (10/5): Very comfortable stay lovely large room with very comfy bed ,friendly staff - Friendly helpful staff good off-road parking Nothing
• John (10/5): Exceptional -
• Richard (8/5): Very good -
• Becky (8/5): Very good -
• Ian (1/5): Bad -
• Aerian (9/5): Superb -
• Rachel (8/5): Very good -
• Lucie (9/5): Superb -
• Les (7/5): Good -
• Hannah (8/5): Very good - Genuinely one of the comfiest beds I've slept in. Staff were very friendly and helpful and only a short walk to town.
• Emma (8/5): Clean, comfortable and close to town. friendly staff too - Friendly, clean and good facilities. Close to town and free parking. The room was described as a king room but the bed was double. I booked the room specifically to have a larger bed, so this was disappointing.
• Hall (10/5): Exceptional - Excellent location. Room spacious and beautifully decorated. Breakfast lovely. Kerry was very helpful. Nothing
• Hunting (9/5): Good - Room was quite, warm and comfortable. Shower good Tap in wash basin -tap went through cold to hot. Was not by-directional as normal taps.
• Jeremy (10/5): Exceptional -
• Joanne (9/5): Very good would recommend and/or return. - Clean, friendly staff, comfortable beds and good location very close to everything.
• Jill (9/5): Ideal guest house, recommended. - Big and very comfortable room. Friendly and helpful staff. Good breakfast. Everything suited me very well. A little cold indoors but I was given an extra radiator as one radiator in the room wasn’t working.
• Stuart (7/5): Good -
• Nik (8/5): Lovely accommodation perfect for Loughborough town - Spotlessly clean. Beautifully decorated and friendly staff NA
• Bradley (7/5): Good -
• Samuel (8/5): Very good -
• Vongai (10/5): Great and comfortable, all needs met and staff were friendly and went above and beyond - Staff went above and beyond at such a short notice to accommodate guests needs ! They were also helpful in giving information and advice Wish I had known I had to book a cooked breakfast in advance
• Robert (9/5): Superb -
• Peter (10/5): Exceptional -
• Tim (8/5): Very good -
• Alan (9/5): Superb -
• Wilson (10/5): Lovely staff, super comfortable, convenient location, clean facilities - Everything
• Ispawnalot (8/5): Very good - Large, clean room. Great bed. Comfortable mattress. Sofa and table. Great. The thermostatic control on the radiator was broken/improperly installed making it difficult to use. Not the worst problem in the world.
• Colin (8/5): My weekend stay. - Good location , excellent size room with walk in shower. Ideal for people with disability and plenty of room in shower w/c area. Good location for those who want to use GCR. Residents smoking outside of dining area including cannabis.
• Joanne (9/5): Value for money, very clean, friendly staff would definitely return. -
• Hairul (10/5): A comfortable cottage- like stay with ample parking space. Will stay again. - Comfortable and homey The restaurant does not function during lunch or dinner unless prior booking is done
• Martina (9/5): Superb -
• Trevor (8/5): Pleasant time spent - The breakfast was great and the room was a great size. Being able to park directly out side of the room was a bonus with the staff being very friendly and helpful. the only let down was heating, one of the radiators needs bleeding. Due to the size of the room it needed both radiators be running. Also could have done with a small fridge.
• Caroline (9/5): Superb -
• Simon (9/5): Superb -
• Adrian (9/5): Superb - Jaimee was really helpful and accommodating, room was clean and very comfortable. The location is excellent, a short walk into town, and very close to the university. We would definitely stay here again. We have no complaints! A mini fridge would be awesome for a longer stay.
• Jyothi (8/5): would stay again . - small accessible place near town ,quiet and clean,very helpful staff. property was cold for me but staff immediately gave me a portable heater which was greatly appreciated.you can get your own food from outside that they would heat for you if\cleaning and replenishing of coffee etc was not done.
• Sara (10/5): Great place to stay - Matt was so helpful and accommodating. Room was beautifully clean and the bed was comfy. Great breakfast too.
• Bruce (7/5): Suited the requirements and was located very well for the train ride that was the reason for coming - My Father and his girlfriend stayed. He told me it was a friendly place, and all the staff he saw were approachable and polite. . Fire alarm went off unprovoked and dining room leaked when hit by heavy rain
• Sarah (7/5): Good value for a basic stay - Clean and easy access to our room The bathroom it had a damp smell and flooded when you used the shower
• Shan (10/5): Lovely all round - Staff were friendly and helpful, the room was lovely, spacious and had everything we needed. Will deffo be booking again!
• Dragan (10/5): Exceptional -
• Lucy (5/5): Disappointed as looked good in the photos but uncomfortable bed and shower didn’t work properly .z and spacious Uncomfor - Location near to Loughborough . Spacious and clean We sleep badly as the mattress was horribly soft so two people just rolled into each other . You had to stand in the smallest bath I have ever seen to use the shower which was off to one side and you hand to hand hold it to use it - it was an old fashioned push button pump shower so noisy - shame as I expected for this price to have a working shower . The seal in the shower screen leaked also so water leaked on the floor . Towel had bleach patches on it which was horrible as looked dirty even if it wasn’t . No proper door on the tiny bathroom - just a plastic folding one .
• Keith (9/5): Reasonable price, dog friendly and close to town - Location good. You can walk to the town centre easily. Craft beer pub under 10 minutes walk along with a fish and chip shop too. Room clean and tidy. Nothing really
• Samuel (8/5): Very good -
• Sarah-e (9/5): Superb - Very convenient to walk into the High Street. Close to parks as well. Staff is super friendly and helpful. Looks a little dated on the outside but inside is fresh, modern, we'll kept and clean
• Keith (9/5): Good value and good location - Great location close to Loughborough shops, college and university. Really nice in the main hotel. Polite staff. If you like beer moonface brewery is a short walk away. Good value for money Nothing
• Richard (8/5): Very good -
• Allan (9/5): Superb -
• Samuel (8/5): Very good -
• David (9/5): Great price and location. - Lovely room close to the town. Great staff welcoming us and on departure too.
• Jill (9/5): Lovely, hardworking staff - The staff, Matthew was lovely. He did a brilliant breakfast. The room was lovely and big and bright. The toilet wasn't the cleanest. No soap in sink dispenser so used shower soap. Know it would have been filled if asked but we were only there 1 night so didn't make a fuss.
• Cjeggo (10/5): Exceptional - The lady who welcomed me was helpful when I arrived later than expected. Facilties were very comfortable and cool on a very warm evening. Loved the large room and four poster bed. Nothing!
• Stephen (5/5): Passable -
• Louise (10/5): Very pleasant, comfortable and convenient. - The location was perfect my needs. The room was clean and comfortable with a renovated bathroom and great shower. Generous complimentary tea, coffee, etc. There is plenty of off-road parking for guests.
• Williams (8/5): Very good -
• Barbara (3/5): Shabby grim atmosphere, perfectly adequate if need be. - The Shower had good pressure and the water was hot. The bathroom was clean, if very small. Fresh water in a glass bottle and two glasses was nice. The kettle worked. No herbal teas though. I asked for two twin beds for 25 year old daughter and myself , but this was not accommodated, and no alternative room was available although the place was not very busy. The double room could not have been any smaller. The guesthouse has a neglected, seedy atmosphere when you arrive and in the shared areas. For many years no effort has been made to make the planted areas outside the front and rear car parks pleasant. There is stored furniture and linen visible behind curtains in empty rooms , a former entrance lobby is blocked off with a sign FIRE EXIT ONLY , random pushchairs are stored in the hallway. Our room window looked into a light well only, the door knob into the toilet was only a screw! The sheets had been changed but had small stains and hairs on them, we had to ask for fresh sheets. Even then they could have separated the bed into two but did not. the bed was comfortable, the cold breakfast adequate. We don’t all have lots of money to throw around but if you book here be prepared …. It’s low budget !,!
• Kay (8/5): Great location. Comfy beds. Great staff. - The staff. Matt was excellent. The bar wasn’t open.
• Rob (10/5): Exceptional - Everything was spot on . It was comfortable, clean, light and airy and had plenty of places to store , place and hang possessions . Great find . Will stay again when in the area Nothing not to like
• Anna (9/5): Superb -
• David (8/5): Pleassant stay with good transport links for exploring the local area. - The hotel is located on the outskirts of town on Leicester Road. It was easy to find with good travel links. The Skyline bus ran past every 20mins or so and it was a 20 min walk to the station. We were warmly greeted and our family room was clean and tidy. The bathroom had a large shower. The 3rd bed could have been a bit bigger as my daughter (13) could hardly fit on it.
• Thomas (7/5): A fleeting one night stay but I have paid less for better overall experience and the price did not include breakfast whi - Considering it was on a busy main road once the property felt isolated and well set out on the outside The toilet was not in the room and you had to leave the room and cross a public corridor. The shower needs to be updated due to tiered fittings. Not that it’s very important but the TV didn’t work
• Catherine (10/5): Exceptional -
• Malcolm (8/5): Very enjoyable. - Because of a burst pipe putting some rooms at the Charnwood out of action, we stayed at Buckleigh Court. This was very good but some distance from our preferred location. However, we were very impressed by how well the change of accommodation was handled by the Charnwood and would like to thank those concerned in making arrangements for a more expensive alternative at no cost to us. We will certainly look to stay at the Charnwood if we visit Loughborough again.
• Zoë (7/5): Nice place - Clean and tidy
• Lucy (7/5): Great location for exploring Loughborough - Friendly staff, great central location, lots of parking. Hot water hit and miss but staff tried to resolve.
• Olyasanna (7/5): Good -
• Terry (10/5): A 2 day saty in Loughborough - This stay corrosponded with a 50th birthday we were invited to, and chose this accomodation as it was fairly close! We arrived, and no one answered the door, I then phoned, a very polite helpful gentleman let us in, and apologised profusely for not hearing the bell. I was upset at first, that my sister was on the ground floor, and I was on the top floor, but the gentleman carried up my case, I am 67 my sister 75! However both rooms were in very good condition extremely clean, and as I said to the gentleman on checkout, I was thrilled to be in a penthouse suite, but I find the stairs difficult now! The gentleman, sorry I dont know his name, again apologised for me being up the top, but I said it was fine, I also realised that I had stayed at this guest house before, it was at least 15 years ago! Ha! Ha! The only criticism I can say, I found the room chilly, there was a radiator, and also an added electric one, but I think it is possible the double glazing might need to be replaced, and in the shower room, the windows need a decorate. Apart from that great! The TV was a smart one, so I must admit it was a bit lost on me, but I managed to watch what I needed! Excellent couple of days. Thankyou
• Rutherford (9/5): Superb -
• Bfrenchy (8/5): Short stay - The room was pretty large and comfortable. The bathroom is small compared to the room size but just fine for a short stay. Easy parking and short distance walk into town.
• Cc788 (9/5): Excellent little guesthouse, I stayed for 1 night, very happy -
• Meranda (10/5): Enjoyed one night visiting son at uni. Great stay - Clean, spacious and newly refurbished Nothing - all good
• Pamela (8/5): Value for money. Very clean and comfortable stay. - Clean, bright and friendly staff. Modern decor, good tea making facilities.
• William (8/5): Good stop for the price - Comfortable bed, useful location, free parking, a good English breakfast
• Dave (7/5): Good -
• Julie (8/5): Lovely room but no breakfast - Lovely room, friendly staff, but very expensive without breakfast, we had to leave a night early as my 88yr old Mum had a fall back in Wales. No discount for having to go home early, no breakfast, £400 for 2 nights in a Guest House is very expensive.
• Cathy (7/5): Nice place but soundproofing much needed between rooms. - Good space, v clean. Great to have a ground floor room with the dog - easy access to outside. Green emergency exit sign above the door was so bright it disturbed my sleep. Walls so thin we could hear every word of the tv news when the staff member next door turned it on just after 6am.
• Bridget (9/5): Superb -
• Catherine (4/5): Disappointing. Had higher expectations. - We needed to be close to Leicester, & were looking for somewhere with a bit of character over the Christmas period. The staff were very welcoming & looked to sort out various issues when we mentioned them. Standards of housekeeping were very poor. Several light bulbs were missing and/or defective, (particularly frustrating as the overhead lighting was horribly bright & unaympathetic); shelf by bed was broken & hence unusable, bathroom smelt of smoke & had tail-end of just 1 loo roll, breakfast table was inadequately laid so we had to go on a hunt to find sugar, spoons & other items from other tables. All in all it felt like potentially a very nice guesthouse but spoilt by poor decor & very poor standards of housekeeping.
• Anonymous (8/5): Very good - Very nice room Will use again
• Julia (8/5): Very good - We stayed with our kids and dog and the space was fantastic, very clean and furnished nicely. The staff were brilliant and so helpful when we wanted the kids bed made a bit more comfortable with some added mattress toppers. Walls quite thin, but the adjoining neighbour was very friendly and turned down the tv when we asked. It is quite bright in the room at night time due to the fire exit sign which illuminates green, so bring an eye mask if you like it pitch dark! Very clean and couldn't fault it. Lovely breakfast and great location. Would definitely recommend.
• Tony (9/5): Very good, I would go again - Very friendly, clean, good parking Nothing negative
• Paul (10/5): Exceptional -
• Roger (8/5): Very good - Nice comfortable period building, clean and smart. Staff were pleasant, helpful and efficient. My only gripe were the fixtures and fittings...they seem to have been on an economy drive. There were no bedside tables, just a mini shelf for a smartphone. Maybe I'm old fashioned, but I have book, reading glasses, bottle of water...all on the floor. There was no desk or indeed any flat surface were you could use a laptop or write something. The shower head would not stay in place, and then it fell to pieces. Basically it seemed like a good room ruined by skimping on the accessories.
• Kaiwen (8/5): Very good -
• Anonymous (10/5): Exceptional - The staff were all very friendly
• Avi (10/5): Exceptional -
• Meritxell (5/5): Passable -
• Elizabeth (10/5): - A warm and comfortable guest house, the staff were welcoming and helpful. A perfect place for my overnight stay in Loughborough.
• Elizabeth (9/5): Superb - Lovely comfy bed, great large warm room - really enjoyed my stay I didn't have breakfast, a little pricey at £15
• Hartnett (10/5): Exceptional -

Photos