First Residence Hotel Kemaman

Location: 119, Jalan Sulaimani, Cukai, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Air conditioning
• Room service
• Family rooms
• Non-smoking throughout
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Deluxe King Room

  The double room provides air conditioning. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Air conditioning
  • Trash cans

• Single Room

  The single room provides air conditioning. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Air conditioning
  • Trash cans

• Twin Room

  The twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Family Room

  The family room features air conditioning. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Air conditioning
  • Trash cans

Guest Reviews

• Khairul Rozee (5/5): Please upgrade cleanliness and facilities - Restaurant nearby hotel ( breakfast ) Room 220 Toilet door unable to close Shower bath broken Towel seems like old/expired Room 223 Toilet door difficult to pull/push to close Bowl no shining Towel seem like old/expired
• Haslina (5/5): - The hotel is near Hai Peng Kopitiam. The carpet is too smelly, I think it needs to be replaced with the new carpet for the whole hotel.
• ben (5/5): -
• Dorairaju (1/5): 0 - Nothing Poor cleaning
• Anita (4/5): - Booked for 3 room but 1 room is not ready, reach at hotel around 3.40 pm...the staff promised room will ready in half an hour unfortunately only get the room around 5.30.....it is north worth it bcoz too long......suppose by the time we check in the room should be ready.....very disappointed.....has paid full but this what we got....
• Fazlina (8/5): -
• Fizlah (8/5): -
• Nurul Izzah Binti Abd Aziz (4/5): -
• Nadhirah (7/5): KEBERSIHAN BILIK PERLU LEBIH LAGI.KARPET PENUH RAMBUT -
• aimy (10/5): -
• hamidi (6/5): - Value for money
• MUHAMAD (9/5): - the room spacious, easy access to convenience stores and shops maybe staff have to clean up the wall of the room because a bit dirty with old water marks and dusts with lizard droppings
• Fuad Asyraf (9/5): -
• Guest (3/5): Bad experience, will not stay again in this hotel - The hotel is in the middle of the town, close to facilities. The hotel is dirty, smelly. The lobby is not well keep.
• Khairan (6/5): Other than the issues I mentioned earlier, everything else was fine.with the facilities provided,it was worth the money - Even though the facilities are a bit old,that’s okay.i only had an issue with the mosquitoes,which were very disturbing.. another problem was that opening the door with the key card was quite troublesome Main issues: 1. Mosquitoes 2. Key card door access
• Natasha Alina (4/5): Stayed one night at this hotel and had a disappointing experience overall. The first room was in poor condition. there w -
• Husna Humayra (1/5): -
• Md Isa (7/5): -
• shaari (5/5): -
• ying teng (10/5): -
• Jezzuri (7/5): -
• NURUL SYAMIMI (10/5): Comfortable and happy - Staff friendly Good environment Safety Nothing. Everyhg is good
• Rushdi (9/5): - Good stay facilities with not require to pay for deposit Car Parking by luck
• Mohd Asri (3/5): Slow service, BAU hapak di koridor le bilik - Bilik ok Tunggu Lama no checkin, laluan BAU hapak. Air conditioning lobi xde.
• Normala (5/5): - Location Clean
• Mohd Tarmizi (7/5): - Location smelly carpet.
• Akma (9/5): -
• MUHAMAD (9/5): - comfortable, reasonable price and location strategically nearby convenience stores and restaurants maybe staff should clean up the wall in the room because dirty water stains can be seen
• Farhani (8/5): -
• Nurul Liana (8/5): - city center furniture quite old
• Nur Farahin (10/5): Boleh repeat & selesa - Bilik besar & toilet pun besar. Paling penting ada lif. Reception pun ada je 24h. Walking distance dengan banyak kedai macam kopi hai peng, restoran ayam gepuk, PFC chicken. Sebaris hotel pun ada watsons, alpro pharmacy & 7eleven. Depan hotel ada petron. Parking pula kadang² ada je depan hotel. Kalau takde, memang ada tempat parking luas di area bersebelahan bangunan hotel. Kalau nak senang download apps KPark siap² untuk bayar parking sebab parking tu public parking, bukan dedicated untuk customer hotel je. Water pressure sangat kuat, best shower. Water heater pun berfungsi dengan baik. Harga juga dikira berpatutan untuk bilik yang luas. Lokasi sangat strategic, dekat dengan kebanyakan kedai² yang menarik seperti Kedai Kopi Klasik, Garage Kopi, kedai buah-buahan kerana dalam 5 - 8 minit sahaja kalau drive. Overall boleh repeat. Kalau tengok komen lain ada bau hapak. Tapi saya pergi bau hapak tu mungkin ada tapi tak perasan sangat. Mungkin sebab hotel fully carpet. Tapi tak mengganggu pun baunya, kalau ada.pun mungkin certain tempat atau level lain kot. Cuma ada bau asap di koridor, mungkin sebab kurang ventilation. Oh ya and dalam bilik tu mungkin boleh tambah satu lagi lampu supaya lebih cerah, sebab area tilam (di tengah bilik) tiada lampu.
• Khadijah (8/5): Good vacation wt cheap price -
• Jasni (9/5): -
• Amy (4/5): The odor was the uncomfortable but I just sleep for that price. All the best guys - Hotel assistnce good Hotel bed and pillow good I think hotel management need to get ride the floor carpet Bad odor due the old carpet i guess
• mohamad (9/5): -
• Nadia (5/5): Location is good but they really need to maintain at least the basic cleanliness - Location Smelly carpet. When we checked in toilet bowl still had some faeces.
• Ariffin (3/5): The bad and good - The bed is standard and clean. The toilet is smells pungent and the curtains are broken.
• ANNIS (10/5): -
• amirah (9/5): -
• Luqman (10/5): -
• MOHD IDZUAN NOOR (8/5): -
• Ayu (8/5): -
• Nurin Sahira (6/5): The aircond temperature should be adjust colder, we cannot sleep well because room quite hot - Near to the city, many restaurants nearby The carpet is so smelly
• Mohd (9/5): - Thier location
• Fakrul Ariffin (8/5): -
• Mohd Azlan (10/5): -
• Mohd Musthahfeel (7/5): Overall good experience - Bilik family besar san selesa Tandas beebau kuat.
• Alias (8/5): -
• Rusli (8/5): - The best part is definitely the location — it’s very near to Kedai Kopi Hai Peng. Unfortunately, I got a room without a window, so it felt a bit stuffy. The security door latch was broken, and for ironing, you had to do it outside the room. If I’m not mistaken, there was no kettle provided in the room either.
• MOHD ZAMILI (7/5): -
• Hassan (7/5): -
• NAZRI (8/5): soso.. due to town area - in town area n facilities around hotel smell carpet from floor n room. the room not ready housekeeping but the staffs take fast action to do housekeeping.
• Victor (1/5): Really bad - The location near famous coffee place The smell of the room like wet smelll. Towel got stains. My room latch was broken
• Hairi Azuan (8/5): -
• Yusoff (4/5): upset with the hotel interior, lobby need to upgrade. - location Interior old. overprice. carpet at balcony bit smelly.
• Zamri (8/5): -
• shahrul imran (7/5): -
• Yusuf (6/5): It was OK - 1st room I got have some cleanliness issue. The staff upgraded our room and it is cleaner than the 1st one. Room corridor has weird smell but lucky the room is ok. Linen has soft unpleasant smell but solved with a few spray of own parfum. Staff at the reception (male) is super proactive and very helpful The location is great. In the same building got Watsons, 7E and accross the road got eating place
• zamani (1/5): Mcm xberfungsi - Xde org kat reception Kotor
• Hinckley (4/5): - Location My room Water heater splash out water from inside, it's dangerous, I could be electrocuted. Outside corridor paint is chipped but didn't paint back
• Siti Zuraidah (7/5): -
• AHMAD HISSHAM (7/5): -
• Mohd Zamani (5/5): Quite often stay here. But this time cleanliness not at satisfaction. Staff was friendly and helpfu. - Toilet floor was slippery and not fully clean
• Mohd Zamani (6/5): -
• Mohd (6/5): Pleasant -
• Sow (5/5): Still ok - In centre point The room is quite old with some bad smell inside the room
• Md (9/5): Everything is good. Just need to improve about the toilet. - Easy check in and check out. The room spacious. Found a big cockroach in the bathroom. The shower drainage slow.
• Zamri (4/5): Disappointing -
• Dee (6/5): Pleasant -
• Mohd (5/5): Passable - Nearby eatery places and local shops. No staff/front desk to serve booking/check in during lunch time. Room quite spacious. Lot of Parking spaces. Pay using apps.
• Muhammad (5/5): Passable -
• Zuraidi (10/5): Exceptional -
• Azhar (10/5): Exceptional -
• Kamsiah (6/5): Pleasant -
• Romaino (10/5): Exceptional - The Hotel was very confortable , nice to staying with family Non
• Ahmad (9/5): Superb -
• Hasriza (10/5): Exceptional -
• Abd (8/5): Very good -
• Goh (6/5): Pleasant -
• Adhiah (9/5): Superb -
• Ahmad (9/5): Superb -
• Wan (9/5): Superb -
• Muizmurad (7/5): As expected. Would try other hotels around the area to experience other stay. - Location was strategic. In the middle of town. Ambience is lacking. No staff present at the reception area. The room had a cockroach during my last night. Not sure where it came from.
• Ishar (4/5): To improve on carpet cleaning and wet carpet smell so that customer feel happy to sleep after travel - The location is good which is nearby of restaurant, petrol pump and bus stand. Smelly room and carpet all over the level 2 and my room. Tv not clear to watch.
• Huey (4/5): Disappointing -
• Gobi (6/5): Pleasant - Location A little old,
• Zabil (5/5): Passable -
• Norazilawati (7/5): Good -
• Wee (1/5): Bad -
• M (10/5): Exceptional -
• Azhar (8/5): good value for money - All No
• Nur (7/5): Good -
• Ahmad (9/5): Superb -
• Ahmad (9/5): Superb -
• Dato (1/5): Bad day - Smelly Very bad experiences
• Intan (10/5): Exceptional -
• Amran (8/5): Very good -
• Amran (7/5): Good -
• Hermanto (9/5): Superb -
• Mohamad (4/5): Overall it is okay. I had high expectations since this is my preferred hotel in the area since 2019. - The staff were helpful and friendly. The family room was spacious, and the bathroom too. Smell the cigarette smoke scent. The air conditioning became loud due to water and ice build-up (maintenance??). The water heater is functional but why is the blinking LED light (earth indicator)

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