Sky Retreat Genting Highlands

Location: Jalan Ion Delemen 1, Genting Highlands, my

Star Rating: 7.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Sauna
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Japanese garden
• Swimming nearby

Rooms Available

• Deluxe Double Room

  The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bidet and a hairdryer. This double room provides a TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Superior Queen Room

  The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bidet and a hairdryer. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Standard Double or Twin Room

  The spacious twin/double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bidet and a hairdryer. This twin/double room provides a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Deluxe Double or Twin Room

  The spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a hairdryer and slippers. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

Guest Reviews

• Singh (10/5): -
• SITI NURIZZATI (8/5): Good -
• Chang joo fui (7/5): - cuaca yang sejuk ...sunyi. bilik besar dan selesa. sebelum ni bas boleh sampai...sekarang perlu tunggu di bawah...tidak mudah utk mereka yg bawa barang banyak dan anak kecil.
• Bruce (3/5): -
• Arnab (10/5): -
• Lois (8/5): -
• Guillaume (9/5): -
• Hasmira (9/5): -
• KEN WOON (6/5): -
• babrin (8/5): -
• Siti Masita (10/5): - many food choices, the view also nice
• ANH (7/5): Ok - Khí hậu Đồ ăn quá đắc
• Nur (6/5): - Idk la.. huhu The location are very hard to find. Why make such a complicated ??
• Ooi (8/5): - Cozy and self sufficient Confusing to navigate
• S.Snega (10/5): Good - The view Basement parking was very far
• hari (9/5): -
• Wen (8/5): -
• Mohd Zahren (9/5): Family Staycation - The room is spacious and cozy. The bed is good and comfortable. The facilities are good and functional especially in the room. The swimming pool is too cold compared last time stayed at the same building.
• Shah Khairul Faizul (8/5): - very high location..coooilllll far away from theme park..haha
• aggromadness (10/5): - Terbaik
• Kevin (2/5): Don’t expect much on cleanliness - Customer service Cleaning
• Nitya (7/5): Fantastic viewport - All good just the way to parking and rooms is complicated. Less options for food especially vegetarian. The view is fantastic. Room we gotten is mouldy and scared to stay as its dangerous to Health
• Jason (8/5): -
• Fiqa (9/5): Wv been upgraded to 1001 nights and it was awesome we definitely come back - Wv been upgraded to 1001 nights and it was awesome we definitely come back Wv been upgraded to 1001 nights and it was awesome we definitely come back
• nurul (10/5): -
• jacky (7/5): - The room was spacious and well decorated with rather unique items like the Cinderella items.. The check in was very slow and chaotic..the front desk staff was very slow and the self check in machine was not working after we queue for 15 mins
• Sanjet Dana Palan (8/5): -
• Iqbal (10/5): -
• Leong (5/5): Y'25 Christmas Review - The room environment is good and the room space is big enough for 2 people. The bathroom was clogged, water flowing out at a very slow pace where I'm soaking in my own bath water. The shower was leaking causing water splashing in another direction. The pillows and bedsheets were not properly cleaned causing bloodstains and yellow stains still persist. The parking is far away from where we stay, had to walk a long way for car.
• Salini (10/5): -
• Ahmad (7/5): -
• Teo Qin Xion (9/5): -
• Tengku Ikhwanuddin Bin (5/5): -
• Shengyuan (1/5): Not pleasant - Nothing Customer service unhelpful. Issues with getting refund for the stay.
• Maham (8/5): - The free parking instructions were not clear. We were told to show our touch n go card at time of checkout to refund our parking payment but we were not told to do it before taking our car out of the parking lot. So when we brought our car around for checkout they told us our parking fee could not be waived as we had taken our car out of the parking lot so we had to pay for all nights parking.
• Ho (8/5): -
• Sara (10/5): - Feel comfortable stay there
• Siew Keong (5/5): - Room was alright The bathroom and shower was moldy
• Frankie (2/5): - Rooms was dirty ..dustbin nvr cleared Room door card problem Waited half hour outside door Cockroachs running around Bed bugs bites u
• Shahir (8/5): -
• Khalidah (10/5): Exceptional -
• Mohd (10/5): Exceptional -
• Parames (8/5): Very good - Overall all ok, room big, all facilities gt , value for money jus the room smell not good Pls improve, iron don't have
• 2846 (9/5): Superb -
• Reddy (9/5): Superb -
• Fahmi (10/5): keep maintain clean and being nice with customer - its clean and comfortable please ensure lift from basement parking LG1 to Ground Floor (lobby hotel) is working nicely
• Apinya (8/5): Very good -
• Amy (8/5): Very good - I get upgraded room. Satisfied with the services Maybe its better to put air freshner in the room and toilet coz the smell isnt nice
• Darshini (8/5): Very good - I had a wonderful stay at this hotel! The service was exceptional—staff were friendly, attentive, and always willing to help. The room was clean, comfortable, and well-equipped with everything I needed for a relaxing stay. I especially appreciated the peaceful atmosphere and convenient location (shuttle service). Overall, I highly recommend this place to anyone looking for. One small downside was the balcony view—it faced another building rather than the mountains, so I missed out on the morning cloud views that would’ve been lovely to capture.
• Wong (8/5): Very good -
• Angela (10/5): Relaxing - Is surprise me for free upgrade to Wyndham ion hotel . Nice new place , will book again. Not including breakfast with the price and abit expensive for paid if additional . The location not far but abit dangerous when night drive back from genting.
• Fauzan (10/5): Superb. - Everything was just brilliant. None.
• Dinesh (10/5): Exceptional -
• Farhana (10/5): Exceptional -
• Atchaya (7/5): Good -
• Youyi (10/5): Exceptional -
• Lisa (10/5): Exceptional -
• Le (9/5): Clean, Modern & Perfect for a Relaxing Stay - Had an amazing stay here! The hotel is new, very clean, and well-maintained. Despite having 50 floors, the elevators are fast, so there’s minimal waiting time even when it's busy. Since the hotel is at a high altitude, it's often surrounded by fog, but when the sky is clear, you can even see First World Hotel! The room is bright, spotless, and well-equipped with their own toiletries, disposable slippers, and more. Perfect for couples looking to relax and enjoy 😎. The location is great—only a 15-minute drive to First World Hotel, and the price is absolutely worth it! Highly recommended! The only suggestion would be to add some basic kitchen amenities like cutlery and a microwave for more convenience. Other than that, everything was perfect. Highly recommended!
• Nurul (10/5): Perfect and worth it - Semua nice. Baca review mcm banyak yak okay. But everything just perfect. Friendly staf. After this nak bawak family staycation kat sini. Love!
• Angela (6/5): Pleasant -
• Angela (5/5): Passable -
• Alex (7/5): Good -
• Angela (6/5): I am not sure I will go back again - Not really Too complicated, from building to building
• Angelo (10/5): Will recommend 10/10. Will try again next time for longer stay. - Originally booked in grand ion delemen hotel, was upgraded to Wyndham, still under gran ion hotels. The room was spacious, had a balcony, have the mountain view. Had towels, vanity kit, etc, the bed was very comfy. Clean and tidy. All the staff was easy to approach and friendly. If you don't have a car or private vehicle, you will need to book grab, the price is okay but grabdrivers will usually cancel because the hotel seem far due to the curvy long roads. But if you manage to book, it's good. The hotel also have a shuttle going to and from the mall or resortsworld, scheduled every hour - We paid 7rm per head, it was very fast.
• Mazura (10/5): Exceptional -
• Suryani (10/5): Exceptional -
• Tan (10/5): Exceptional - comfort,modern design and high end hotel standard
• Mohd (10/5): Exceptional -
• Zamzahariah (10/5): Exceptional -
• Chris (8/5): Very good - Affordable and good location, facilities and variety of food vendors. Need room maintenance, A/C full of cob webs. A/C ledge door keep banging not able to lock, wardrobe not able open fully (afraid the whole door panel collapsed).
• Huda (10/5): Exceptional -
• Ai (10/5): Exceptional - So excited we were upgraded to Wyndham Ion Majestic Hotel. Very happy.
• Akmal (8/5): Very good -
• Jayamani (7/5): Good -
• Zulkifli (8/5): Very good -
• Zulkifli (8/5): Very good -
• Ummabaty (5/5): Passable - Room and bathroom floor very dirty
• Mark (8/5): Very good -
• Tariq (10/5): Everything good - I had an exceptional 4-day stay at this hotel with luxurious amenities and top-notch service. A special thanks to Mr. Zakir, whose professionalism, politeness, and attentiveness made our experience truly memorable. The entire staff was incredibly helpful and welcoming—I can’t wait to return! Good all.. love it…
• Everbluelogistic (9/5): Superb -
• Tan (8/5): Very good -
• Amy (9/5): Superb - Its hard to find the lobby for check in. Other than that, its all fine
• Kavivarmen (10/5): Exceptional - the facilities are fantastic and super clean the view is so nice its a bit far away from casino area parking not in the same building...need to take lift 2 times
• Chin (10/5): Exceptional -
• Md (8/5): Very good -
• Shin (10/5): Exceptional -
• Mohamad (10/5): Exceptional -
• Geenath (10/5): Amazing views and nice restaurants!! - Amazing views and nice restaurants!!
• Bahrin (6/5): Overall ok - Mostly the view Water heater sometimes dont work
• Umer (10/5): Exceptional -
• Shatish (10/5): Exceptional -
• Jing (1/5): Hmmmm grand majestic hotel is better than jade tower!! - Highest hotel at genting highland I purchased premium room but i got standard room when i checked in…..the room dirty….i clean again the floor by ourselves…The sheets were stained by previous guests. I called the counter to apply for new sheets and quilts, but was informed that I needed to pay.
• Chee (9/5): Superb - Swimming pool, hope u make better swim pool in future Kotor, pool and mandi water near pool no more heater very cold
• Lia (10/5): Best room but minor inconvenience - Easy to self-check in, modern room big enough for 3 or 4 people inside to sleep, a large table, has a refrigerator, safe box, iron board, flashlight, hair dryer and a small balcony, can sit without chairs, have hot water, and a sink beside water heater. Toilet is big have overhead shower and hand shower. Also what I like have button for do not disturb, room service and doorbell. Confused lay out. For example, check in, I have to go to another building, and check out. Not sure if others need to go to check in building or ground floor or hidden lobby. Parking another building and to room floor usually get inside lift before u know u arrive to your room floor but for this room, I need to go level 7 then exit lift, walk another 2 minit, get in another lift then u arrive your room floor. This room don't have iron, but an iron board. Some plugs do not work at all. It confusing to switch hand shower to overhead shower. Switch light button is confusing.
• Sugantharaj (7/5): Good - Kk Early check in
• Paul (6/5): Pleasant -
• Radiana (8/5): Very good -
• Steven (7/5): Good -
• Farah (8/5): Very good -
• Muk (8/5): Very good -

Photos