Pacific Edge Oceanfront Hotel

Location: 653 Sleepy Hollow Lane, Laguna Beach, US

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Elevator
• Fitness facilities
• Bicycle rentals nearby
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Multilingual staff
• Mountain biking nearby
• Smoke-free property
• Wedding services
• Ecotours nearby
• Surfing/bodyboarding on site
• Segway rental/tour nearby
• Beach umbrellas
• Beach sun loungers
• Pool sun loungers
• Housekeeping on request
• Walkway to water
• Swimming nearby
• Change of towels (on request)
• Change of bed sheets (on request)

Rooms Available

• Premier Room, Ocean View

  1 King Bed

  418-sq-foot room with partial ocean views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, iron/ironing board, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking, renovated in September 2021

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Separate sitting area
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Blender
  • Window screens
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Kitchen island

• Premier Room, Partial Ocean View

  2 Double Beds

  396-sq-foot room with partial ocean views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, iron/ironing board, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking, renovated in September 2021

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Separate sitting area
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Window screens
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Premier Room, Balcony, Ocean View

  1 King Bed

  484-sq-foot room, balcony with ocean views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Safe, iron/ironing board, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking, renovated in September 2021

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Separate sitting area
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Window screens
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• David (8/5): - The room we booked had an excellent view of the beach and ocean from the large deck. The view from the king bed in the morning was good as well.
• Rozhin (2/5): Flies, and cockroaches - We had a premium ocean front room, which was supposed to be amazing, yet ended with a swarm of flies on our balcony which ended up in our room eventually. Then I wanted a mug to have some water, opened the utensil drawer by accident, to find a cockroach crawling on the utensils.
• Nadia (8/5): Great location/ average room - The location of this hotel was phenomenal. It’s right by the beach and walking distance to many restaurants. We requested early check in and ended up getting checked in late. The room was nice in some aspects but older and less kept in other. We would stay here again due to the location.
• Erin (8/5): - I thought I was booking an ocean front but got an ocean view. We were steps from the beach so that was nice. Wanted to leave the window open for ocean air but there was no screen. It was very expensive but nice to have a kitchen. Also for the price the sheets could have been softer.
• kristine (8/5): - Convenient. The beach and sand are so close. What is included with the price of the room are: beach chairs, umbrella, towels. Restaurants, The Deck, Driftwood are right on the beach. The Cliff, Orange Inn restaurants and all the surrounding shops are walking distance. Ralph supermarket, walking distance. Have fun!
• Kathleen (8/5): - The room was nicer than I expected based on some of the reviews I had read. Great location with easy access to the beach. The only thing we didn’t like was the $45 parking fee.
• Yvonne (10/5): - Our view was amazing. The room was very clean.
• Nathan (10/5): - Love being right on the beach and the new updates
• Dean (6/5): Stunning view! - The views are amazing. We had a balcony overlooking the ocean…180° unobstructed views. Just a few issues: we had to clean the table by the couch as it was covered in what looked like dry jam and there was food on the rug and the couch that hadn’t been cleaned from the previous guest. The mattress could use a soft topper as it is VERY firm, not something my bod is used to or likes, so my sleep wasn’t great. But all that melted away with the view.
• Beth (10/5): - Well situated property with easy walking. Rooms were large and comfortable. Property is very broken up into various buildings and the layout is odd but overall nice. Great hot tub!
• Lori (6/5): - Wasn’t the room I thought I booked. Has to wait for several minutes to be shown to a room that was much smaller than my original booking and no kitchenette, which was my major criteria for booking the room. They said they were upgrading us to seafront, which may have well been true, but the room was so much smaller and with so many less amenities it kinda ruined our trip. The seafront was beautiful, close to main beach and on one of the most beautiful beaches in Laguna. Valets and Maid service are top notch, but will likely never book again. I honestly feel we may have been duped.
• Ernesto (10/5): Romanctic Staycation - Beautiful hotel! We stayed at Pacific Edge Hotel to celebrate our anniversary and were ¨WOWED¨ from the moment we checked in! The check in was quick and easy and the front desk rep was friendly and efficient. When we got to our room we had a beautiful ocean view and balcony and we were greeted with rose petals, chocolate dipped strawberries and a bottle of champagne! WOW!! Luz and Porfirio provided excellent service during our stay, THANK YOU for making our stay memorable!
• Kimberly Sue (4/5): not to excited - its a long story but overall it was an ok stay.
• Arbett (10/5): - Easy acess to the beach
• Gina (4/5): - We got there at night parking cost is $45. There was a giant roch in the room and a long hair on the clean towel. Overall not a good night loud people all night.
• Verified traveler (6/5): Not as good as expected - Depending on who was working at the front desk the service and attitude was very different. It unfortunately gave me a bad first impression upon arrival. We had two rooms but one of them the lock was broken and the keys didn’t work. My parents staying in the room could not get their keys updated without me present. It would have been nice if they had self parking (especially considering it being off season and not as busy) I like the area but will pick a different place next time.
• Susan (2/5): - It was terrible. I booked rooms servers times and never have I once not get the room booked. I realized it after the second night and it was too late. The room I booked was OCEAN VIEW WITH BALCONY! I got partial view and no balcony! I didn’t complain I was too tired needed a get away and it was raining. Hate this place! The worse! I heard everything! I don’t mind the ocean noise but people and scraping of the luggage. Horrible!
• Christi (10/5): - Awesome location! The rooms were big and had a full kitchen and amenities! Can’t wait to go back!
• Edwin M (2/5): - Elevator was RUSTED inside, & seeminly non-resposive st times
• Christine (6/5): - When you pull up to the property you second guess your choice for booking this pretty pricey place because the curb appeal is the same as a rundown motel six. If you read the reviews this is not a place to book a regular room. There’s really no view in the cheaper rooms. We booked the Premier Oceanfront room with balcony.
• Estela (2/5): - Everything was amazing, except the valet. Items were stolen directly from my car and the only people that had the keys were the valet folks. While I should've known better than to leave things in my car, you'd expect valet to ensure that your belongings are safe and not stolen (especially by the staff themselves). They also charge you 45 a night. I paid to have my belongings taken. If you stay here, you're better of parking in the street, definitely do not leave anything in your car.
• Kristin (6/5): Valet problems - Hotel very nice w amazing view . Room great . Valet not organized . I asked for bags to be brought to my room and it took 45 mins due to there baggage door being broken and couldn’t retrieve bags . So we we all late for our dinner reservation and had to wait an extra hour for our next dinner reservation. Such an inconvenience! Next time tell me you’re having problems w storage room ! I want a refund on resort fee and my valet balance . I want to be refunded
• Rebecca (10/5): Amazing views! - Beautiful little room with amazing beach view with sound of crashing waves throughout the night. Bed was comfy, kitchen was clean and I’d stay again.
• Verified traveler (4/5): Fool me twice - This is the second time that the Pacific Edge has gotten the best of me. Be weary, as this hotel has a street facing row of rooms and then the more expensive "oceanview" rooms. The first time I stayed they stuck us in the street facing rooms, so this trip I decided I wanted to try again for a better room! Well, fool me twice... I paid for the most expensive ocean view room that shows a large bathtub and was ocean facing (not to be confused with the "stick your head out the window and you can see the ocean "view" room"), and of course we checked in and hauled our luggage up the stairs because the elevator was broken only to find that the room we were assigned had a tiny bathtub (not a giant soaking tub) and no ocean facing view. I called to the front desk and was told they only offer one room with that tub and it was in use, and they couldn't offer us a better room. We quickly realized during our stay that we only had one neighbor (who was in the ocean FACING room with a wrap around balcony like what the listing showed when I booked the most expensive option on their offerings). Not only that but on our last day the door to the room next door was open (not the ocean facing room, but the opposite side), and I peaked in and there was that giant tub we were told A) was only in one room and B) wasn't available. The hot tub is full of sand on the bottom and looks a little green as well. Overall I just feel like this hotel love to pull the old switch-ero, so beware!
• Jessica (10/5): - Fantastic location by the water close enough to hear the waves. The property can be a little confusing to navigate but the gentleman at the front desk was very helpful to guide the way. The room came with a big kitchen area as well.
• Gabrielle (10/5): - Our shower didn’t have the best water pressure but other than that it was absolutely beautiful
• Kevin (10/5): - Everything was wonderful. Rooms clean and updated. Staff very very friendly. Could walk every where and felt extremely safe. Lots of good options. Definitely eat at the Taco Stand.
• Sonia (4/5): - When I got there the staff was super nice and helped really fast. I booked a room that said beach view not parcial view. And they gave me a room that’s parcial. If they said that I wouldn’t have been upset. I could not see the beach from my room I could hear it but not see it. Also our rooms counters were dirty. Also in the description it said hot tub but there was only a pool on the premises no hot tub . The beach is beautiful and the dinning options are good . Really expensive.
• Laaronica (10/5): - Right on the beach!
• Joslyn (10/5): Perfect ocean view - This is an incredible location and the views are unmatched! Great spot!
• Kenneth (8/5): - Very friendly service at the front desk and at the valet. Room can do with some updates, especially the AC, which is installed so low on the wall it blew right into the bed (freezing!). AC is also very noisy, turning on and off every few minutes all night long.
• Sacha (8/5): - Convenient location, Spacious room with a kitchenette. Oceanviews make the vacation.
• Tammy (6/5): Hard Pass - Unfortunately, I didn't get the room I reserved (an ocean view) and that was a big bummer. I asked if I could change rooms, and the lovely manager complied. The new room was 'blah", old and broken down furniture, missing lightbulbs, rust and cobwebs throughout, and overall dingy room. Exterior: torn and very worn out hall carpeting -- it was gross.
• Ghaleb (10/5): Amazing - Amazing view great staff and very clean room . Will be back definitely.
• Salvador (8/5): - Location was excellent , however the room had a strong musk smell and was very disapointed that both the restaurant and the Deck Bar closed almost 2 hours before there closing time and would not serve us.
• Cindra (8/5): - The premier oceanfront rooms are in a perfect location. Down side, the property is a little run down. Furniture is really nice, but balconies are rusted. Would expect nicer for $700 per night.
• Dennis (10/5): Highly recommend! - Very nice hotel! Great location. Loved the renovated room and view. Genie was very helpful with our customer service needs. We will be back soon!
• Sonia (10/5): - So truth be told, I booked the room because of how pretty the pictures looked. After i booked, I went through the reviews and immediately wanted to cancel. I’m so glad I didn’t. The room was absolutely beautiful. The views were stunning and the staff was amazing. My check in guy was thee best. And my valet guy was awesome too. I know it’s not the most inexpensive place, however you are paying for location. I love hearing the sounds of waves crashing on the shore. This room gave me this. I would definitely book again.
• Michael R (10/5): - I never thought I would find such an welcoming, comfortable and service based lodging accommodation and still be so affordable.in an area like Laguna Beach. Especially "On the Beach". I was working on a clinical trial in the area and had one of the patients with me. I was already stressful situation but they made accommodations for their disabilities. They treated everyone with sincere care and after even one stay there, Im completely convinced they definitely know what they are doing and how to successfully run a business like this.They "Get It" Thank you Pacific Edge, Ill be back as soon as possible and tell others how pleasantly surprised and satisfied I was. Michael
• David (10/5): - Great
• Mayra (10/5): - It was a beautiful experience everything was amazing definitely will be booking another trip. Thank you.
• Cassie (8/5): - Great location and room in the tower was a good size (king bed, plus big kitchette, seating area). The bathroom shower is not great, the vanity is super small, but the mirror is fantastic (lights up). We did get a partial ocean view and can literally hear and see the waves/beach! Super convenient to walk everywhere.
• STACEY (6/5): - The room was a upgraded motel 6 and the room had a strong odor but our bed was very comfortable and great location
• Caley (8/5): - Incredible setting!! Fell asleep to the waves crashing on the shore. The property can be a smidge confusing at first as it’s multiple buildings and one lobby, but easy to figure out once you know. Location is worth it a million times over. Looking for a place ON the beach, do it!!
• Steven (4/5): Very Disappointing Overall - We had stayed here previously so expected a certain level of experience, especially since they increased the prices significantly. Our ocean view rooms were over $800 per day, once all the “resort fees” and “valet fees” were added on. First, the actual “day” is already truncated - check in is 4:00, not the normal 3:00, and check out is 11:00, not noon, so a day is 17 hours. Then, our room didn’t have any of the food items listed on a sheet they provided, nor was there any bar soap in the bathroom. The housekeeping spoke zero English and neither did her manager, which became an issue on day two, when after we specifically called the front desk to tell them when we were leaving the room and when we would be returning, we came back six hours later to a room that hadn’t been touched. Our complaint was met with, “we don’t have anything to do with housekeeping”. But the straw that broke the camel’s back, around midnight on the second night, upon returning to the room, there were two very large cockroaches in our room. That did it. We demanded to be moved to another room, which they did; the only available room, a tiny room with a small bed and no view. I will give them credit for the way they handled it; they moved us right away and we’re very good working with us about adjusting the billing appropriately, but you don’t expect to encounter situations such as the ones I described at a hotel charging upwards of a thousand dollars a night.
• John (8/5): - Room spacious and clean. Shower/tub a bit slippery. Elevators quirky and slow. Valet parking convenient. Nice view ocean.
• Verified traveler (8/5): Great Views and Location - Definitely paying for location. It is one of the lesser expensive units, but with great views and right on the beach. It is old and in need of some paint. We were in the tower on the beach. Elevator vent completely rusted. Water pressure in our room (110) barely flowed out of the sink. Comfort was ok except for the AC unit literally blowing your face all night as it is right next to the bed. Just leave the windows open if you feel safe enough and it will be cool enough. I would book again but would also like to see just a little more TLC put into it. Yes, it is at the ocean edge so things will rust quicker, but that's where the constant upkeep comes into play. The pool was average and nothing to write home about, but then again, the ocean should be your pool for this trip.
• Michael (4/5): - The floors were filthy - we had to clean our feet before getting into bed every time.
• Andrey (2/5): - “Premium ocean view room” has no view whatsoever, and is facing a wall. For a premium room it also has very basic furniture - nothing but a bed and a table without any drawers. Room is also in need of repair with mold on bathroom window curtains, and the floor is so poorly cleaned, your feet get dirty and get sand stuck to them when you walk in for the first time. Staff has been nice and helpful though, and location is good.
• Benjamin (4/5): - Despite booking an oceanfront room my room was not oceanfront. I asked the front desk and the gentleman told me that this is what they have so take it or leave it. In fact, to view the ocean, I had to walk out of my room, walk to the end of the floor, and then I could glimpse the ocean. Parking is super annoying too. Lastly, for some reason there is excessive lighting around the room and the blinds are completely ineffective (so don’t plan on sleeping late). I would not recommend staying here, especially for the high price.

Photos