Ottoman Hotel Imperial-Special Category

Location: Caferiye Sok. No.6 Sultanahmet, Istanbul, tr

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premium Double/Twin Room with Hagia Sophia View

  This spacious room offers cable TV channels and a work desk. Please note that this room type has access to elevator.

  Max Occupancy: 2 (2 Adults)

  • Cots

• Standart Double or Twin Room

  Air-conditioned room with satellite TV and a private bathroom. Please note that this room type has no access to elevator.

  Max Occupancy: 3 (2 Adults)

  • Cots

• Junior Suite

  Offers cable TV and a seating area. Please note that this room type has access to elevator.

  Max Occupancy: 3 (2 Adults)

  • Cots

• Single Room

  Air-conditioned room with satellite TV and a private bathroom. This single room offers 1 single bed. Please note that this room type has no access to elevator.

  Max Occupancy: 2 (1 Adults)

• Double or Twin Room with City View

  The unit has 3 beds.

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• Paolo (9/5): - posizione favolosa, personale gentile, una menzione al ragazzo che ci ha seguito nel transfer di ritorno per aeroporto
• Nurdaulet (10/5): -
• Batic (10/5): -
• Zelemkhan (10/5): - Так себе пойдет
• Jesús Ignacio (10/5): - El personal muy atento. Las camas cómodas. El restaurante con buenas vistas. El personal del restaurante y recepción muy amables. Está al lado de Santa Sofía y la Mezquita Azul. A 15 minutos andando del puente galata. El único pero fue que había que bajar dos pisos andando a la habitación. Íbamos con una persona mayor, y hubiéramos preferido habitación con mayor facilidad de acceso.
• Carina (1/5): Good location but very old fashioned and outdated - Very good location directly in front of the Hagia Sofia The staff was also very kind and understanding and helped us get to the new hotel when we decided we couldn't stay here. Rooms were very outdated, there were no power sockets close to the beds. The first room we received had a shower that required a step to get into, which was broken. The second had a walk in shower but only one tiny bed for two people. The thing that really bothered me was that the hotel is in a no drive zone, so the taxis don't drive up to the entrance. I was traveling with my mother, who had some health issues and couldn't do steps and such so good, so this hotel was completely unfitting for us.
• Marwa (10/5): Every thing was perfect the location, the services, the staff….the breakfast and the kitchen service was amazing..Sevgi - Everything Nothing
• Yuliya (8/5): Zeker aanrader! -
• Annalisa (7/5): Ottima posizione, buona colazione, staff gentile ma necessita di ristrutturazione - La posizione è splendida, proprio di fianco ad Hagia Sophia da una parte e la più importante cisterna Romana dall’altro. L’hotel è caratteristico, in un edificio storico, ed ha uno staff estremamente gentile. Inizialmente siamo stati alloggiati in una stanza veramente piccola, ma su nostra richiesta il giorno successivo ci hanno spostati in una stanza più grande. Le stanze avrebbero bisogno di essere ristrutturate, soprattutto i bagni.
• Yurii (6/5): Намагалися концентруватися на емоціях від відвідування міста - Розташування готелю, тиша, зручність розташування відносно громадського транспорту. Вода в душовій кабіні не зливається відразу, набирається повний бокс і потрібно виключати воду. Підвіконня не закріплене, під ним пліснява. На шторі біля ліжка (зі сторони голівя) теж пліснява. Зауважень до прибирання немає, це питання має бути вирішене керівництвом готелю із залучення ремонтної бригади.
• Oksana (7/5): - Location and personnel are is the best Room quality
• Jose Antonio (10/5): Agradable estancia. - Inmejorable ubicación. El trato del personal excelente. Excelente servicio y atención. Todo estuvo bien. Las instalaciones empiezan a ser algo antiguas, pero de momento, se mantienen muy bien.
• Mounir (8/5): -
• Nina (10/5): Ruhepol in Toplage - Das Hotel liegt in absolut perfekter Lage und ist eine Oase der Ruhe in dieser doch sehr hektischen Gegend. Es hat einen wunderbaren historischen Charme, alles funktioniert perfekt - und das Restaurant ist sehr gut. Die Zufahrt mit dem Taxi bis vor das Hotel ist nicht möglich, aber für die letzten Meter gibt es ein Hotel Shuttleservice.
• Rabia (10/5): -
• Elvira (6/5): Die Stadt Istanbul ist eine wunderschöne Stadt wir waren 6 Tage in Istanbul und ich finde die braucht man auch für diese - Die Lage des Hotels ist sehr gut … Unser Zimmer wurde immer recht zügig gemacht .. Die Zimmer sind renovierungsbedürftig allem voran das Badezimmer ist wirklich nicht gut … unser Zimmer 605 war wirklich nicht ein 4* Sterne Zimmer sehr schade …Nur 2 Kleiderbügel im Schrank allerdings hat die Stadt Istanbul und die hervorragende Lage für das Zimmer entschädigt … man könnte das Zimmer schon mit ein paar Kleinigkeiten für die Gäste angenehmer machen …
• Hamzah (10/5): We had an amazing stay at this hotel and wish we would've found it sooner to extend our booking! - The staff was amazing and extremely accommodating! The hotel also provided a personal driver service allowing us to reach our destination quickly to rest and the hotel and its staff was always communicative about everything! There wasn't anything that I didn't like about this place! The place was amazing and its location was wonderful! Being in the heart of Sultanahmet and right next to Hagia Sophia allowed us to explore a lot within Istanbul!
• Reilda (3/5): I will never attend this hotel again:((( - The hotel is very old one, the furniture, the curtains, the towels…, everything was so used and doesn’t give you the comfort that you expect for 4 stars hotel…it is far from this category…☹️ The breakfast was poor as well, not at all diversified as you expected for 4 stars category, even they have a restaurant with Michelin menu…, very disappointing….
• motoshi (10/5): -
• Olga (10/5): С видом на Ай Софию - Тихое место с видом на Ай Софию. Все в старом стиле, очень атмосферное место
• Olga (10/5): -
• Andrej (5/5): -
• Naoual (10/5): - Accueil chaleureux, le personnel est souriant et à l'écoute et à votre service aussi dans l'accueil que dans la restauration et aussi la propreté
• Jean Claude (7/5): - Emplacement stratégique Personnel aux petits soins Chambre petite, Trop petite Aucune vue
• Eleonora (9/5): Раджу цей готель, якщо уи бажаєте подивитись Стамбул. Локація неймовірна! - Мені дуже сподобалось розташування готелю, сніданки а також персонал. Там працюють дуже щирі віддані люди, професіонали своєї справи. Трохи не вистачає шумоізоляції між номерами.
• Rida (10/5): - Tout Rien
• Alžbeta (9/5): - Poloha hotela je najvacsia vyhoda, ku vsetkym najzaujimavejsim pamiatkam v pesej dostupnosti. Hotel je starsi, ale ma charakter, za mna ocenujem ranajky bol skromny vyber, ale dalo sa vybrat
• Marie Françoise Froment (9/5): - Hôtel très propre. Personnel très sympathique. Petit déjeuner copieux. Très bien situé, proche de toutes les visites du vieil Istanbul. Bien desservi par les transports en commun. Rien
• Khamfula (10/5): -
• dominique (8/5): -
• Jogaile (10/5): Had a great stay and are immensely grateful for the upgrade as we came here as part of our honeymoon trip.:) the staff w - Location, service, staff It is a bit dated - the furniture has a lot of wear and tear
• Isabel (9/5): A little gem in the heart of Sultanahmet! - The location was perfect, right in the heart of Sultanahmet, across a quiet road from the Haghia Sophia. It was easy to find your way back to and very safe to go out in the evening because the area around the Mosques was well lit and busy with families out strolling about, although that may have been partly because I was there during Ramadan. The restaurant had lovely views of the city and breakfast was good. The staff were lovely and very friendly. There was no separate bar but there was no difficulty in having a drink in the restaurant in the evening. Nothing. I was very happy with my stay at this lovely hotel.
• Melissa (10/5): - Amazing breakfast, staff very friendly and accommodating, excellent location.
• Ionut Marius (10/5): -
• Brigitte (7/5): -
• IRYNA (10/5): - Вежливость персонала, удобное расположение отеля.
• Holdridge (10/5): A wonderful experience! - Loved our entire stay here! From the location to the breakfast and the staff, everything was amazing. We will definitely be recommending this hotel to family and friends and staying here for future visits. I’d like to give an extra thanks again to the wonderful staff, they were so kind and helpful and made this stay so much better, thank you!!!
• Jimmy (8/5): -
• Fachry (8/5): Value for money, good deal - Very close to main tourist attraction Just that they didn’t provide toothpaste and toothbrush
• Kadir (7/5): - Mir hat besonders gefallen, dass die Unterkunft sehr sauber war und eine super zentrale Lage hatte. Außerdem war alles Wichtige in der Nähe und gut erreichbar. Die Mitarbeiter haben zwar zugesagt, sich um ein Problem in der Dusche (ein Loch) zu kümmern, allerdings wurde dies während meines Aufenthalts nicht behoben. Das Frühstück war leider sehr monoton und bot wenig Abwechslung. Zudem waren die Zimmer nicht gut schallisoliert, sodass man Geräusche von draußen deutlich hören konnte.
• Harold (8/5): - Buena atención, la comida es excelente y el servicio extraordinario. Quizás el precio de habitación es muy alto en comparación del tamaño del hotel.
• Elena (9/5): - Perfekte Lage! Super sauber! Ausreichendes Frühstück! Bequeme Betten. Unglaublich nette und zuvorkommende Mitarbeiter!
• Penna (9/5): -
• PEYMAN (7/5): - Noisy midnight due to working equipment in outside, prevents sleep
• Caroline (9/5): Außergewöhnlich - Die Lage des Hotels ist perfekt. Das Personal ist außergewöhnlich freundlich. Das Service beim Frühstück ist ausgezeichnet! Wir kommen ganz sicher wieder ☺️
• Asma (9/5): -
• munaf (7/5): If your planning to be out all the time. Excellent location, cle - Location is perfect in the heart of the city. Easy access to explore walking also tram station nearby and plenty choice of restaurants nearby. Rooms are small, I had a shower in a tub bath. Would prefer a walk in shower.
• Derya (10/5): -
• Claudio (9/5): - in assoluto la posizione niente
• Peter Ros (8/5): Toplocatie, nadeel daarvan is het geluid - Ontbijt was goed geregeld, je kon allerlei soorten ei bestellen en kreeg je met je ontbijt Wifi deed het op een gegeven moment niet meer
• Vittorio (9/5): -
• Poh Chan (10/5): Pleasant good short trip - The location and design Unfortunately this area is a no go area for cars driving in
• Colin (7/5): - Location and friendly staff Rooms small and a bit tired
• Meltem DEL (10/5): - Das Personal ist sehr zuvorkommend, freundlich. Ist mein zweites Mal in diesem Hotel und ich will nochmal herkommen. Es gibt nichts , was mir nicht gefallen hat.
• Lorna (9/5): Would definitely return, staff went out of their way to help us at every point of our stay. - Fantastic location, staff went above and beyond. Rooms a little dated.
• Guy (9/5): Second time there and just as good this time. - Proximity to sights, friendly staff. Nothing.
• Kristine (10/5): -
• Anthony (10/5): I was very happy staying there, and as I said, the staff were very helpful and friendly - The people were very helpful and friendly in the hotel and it’s the hotels in a perfect position for anyone that’s traveling to Istanbul. It’s in the heart of where you need to be.
• Muhammed (10/5): -
• Stoycho (10/5): - Muy agradable y muy céntrico, cerca de todo. El personal es muy atento. El único el alojamiento es un poco desgastado.
• Vittorio (9/5): -
• Askar (10/5): Wonderful holiday ! - Very good location, breakfast, bar, location in the heart of Sultanahmet area, very friendly staff, especially Mert, the women cleaning the room, reception and the chef. Nothing
• Iulian (10/5): -
• Jakhongir(Jack) (10/5): -
• Michele (10/5): - Exceptional location. Extremely helpful staff. Highly recommended.
• Mukhammad (6/5): -
• Rita (8/5): Soggiorno perfetto nella magica Istanbul - L'hotel è situato in una posizione strategica: di fronte a, Santa Sofia, vicino al palazzo di TopKapi e alla linea del tram. Le stanze sono accoglienti. Abbiamo avuto la bella sorpresa di vederci riservate 2 stanze con il bagno turco in camera. Molto apprezzato. Lo staff è tutto gentilissimo e disponibile ad aiutare gli ospiti in ogni modo. A noi hanno riservato ad esempio una splendida gita in battello sul Bosforo. Colazione abbondante (sia dolce che salata). Ero già stata qui 2 anni fa e credo che ci soghiornero' nuovamente se dovezsi tpr are ad Istanbul Il buffet della colazione è molto migliorato rispetto a 2 anni fa ma forse potrebbe migliorare ancora (con più opzioni dolci per italiani o altri europei del sud)
• PATRIZIA (9/5): CITTA PETTACOLARE E HOTEL OTTIMO - PERSONALE GENTILISSIMO E PREPARATO, CI HANNO ACCOMPAGNATO CON UINA MACCHININA AL PUTO DI INCONTRO DI UN TRANSFER GIA' PRENOTATO OCCUPANDOSI ANCHE DI CHIAMARE GLI ORGANIZZATORI. DAVVERO BRAVI.
• NIK MARINI (9/5): - the hotel reception staff can always be more genuinely friendly instead of looking so pompous and proud. Ms sevga in the cafe is awesome, great service.
• tatiana (9/5): - Emplacement exceptionnel, petit-déjeuner top, personnels accueillants Chambre paraissait plus petite que 25m2 annoncés
• Osman (9/5): Very comfortable and enjoyable - Very neat and clean with friendly staff. Clean and comfortable
• Derya (10/5): -
• Rabia (10/5): Super zentral!! - Es war nicht das erste Mal und wird definitiv nicht das letzte Mal sein! Herr Özgür und der Rest der mitarbeitenden waren alle sehr super nett und hilfsbereit. Alles top
• MARIKO (9/5): -
• Grazyna (10/5): amazing place and best staff ever! - Breakfast - great/ staff amazing! Location - very close to all places which we had on our list to visit
• Δημητρης μανωλης (10/5): Εξαιρετική διαμονή - Πολυ καλη τοποθεσία Προσωπικό πολύ εξυπηρετικό!!!
• Victoria (10/5): MARAVILHOSO! Recomendo! - Localizado bem central próximo às principais atrações, muito limpo e roupas de cama deliciosas!!! Banheiro muito bom também! Café da manhã delicioso e atendentes muito solícitos e simpáticos. O recepcionista Alihan inclusive preparou uma box de café da manhã dado que saímos de madrugada.
• Amar (10/5): - When we arrived at the hotel we were met with complimentary drinks. The staff were welcoming and professional. The hotel was clean and very near and walking distance to the attractions, cafe shops, parks and restaurant which we enjoyed. The room services was very good. The breakfast was excellent and the breakfast area was beautiful looking out to the beautiful picturous surrounding views. The breakfast staff were always helpful and friendly. AMAZING!!! for our first vist to Sultanahmet Istanbul. Thank you.
• Suleyha (8/5): Goede verblijf alles was goed -
• Ahmet (7/5): -
• Cheryl (8/5): Lovely hotel with authentic furnishings and atmosphere - Location is opposite the Hagia Sophia which is very convenient for visiting this area but not so convenient when the call to prayer is broadcast over the loud speaker. Breakfasts were excellent, the room very comfortable and the staff were very helpful. Call to prayer announcements at 5:30 am and the shower over the bath.
• Hakima (10/5): - Magnifique séjour , personnel tellement chaleureux !
• sharam (9/5): Genuinely nice and Service minded staff, perfect location and Service minded - eople working at the property The location Good value The room was a bit too small but highly functional and comfortable.
• Lóczi (10/5): - Az elhelyezkedése,csodálatos! Minden közel és jól bejárható távolságra! A személyzet eszméletlenül segítőkész, barátságos!!!
• Karl-H. (9/5): -
• christophe (8/5): albergo idealmente collocato per chi vuole visitare la citta con comodo accesso ai trasporti publici - accoglienza del personale, pulizia, location in cita per visitare nessun vista sul balcone causa di un immobile in immediata vicinanza, riscaldamento troppo alto e difficilmente regolabile
• Rabiye (10/5): -
• Adam992 (9/5): Perfect place - It was an excellent experience in this hotel, the staff are very friendly and the service is more than wonderful and also they did upgrade for my room for free i want to thank Radhan in Reception and Restaurant staff,.. segri and the other staff i forgot them names . Perfect location i recommend couples and family for this hotel
• Kamila (10/5): - Die perfekte Lage, Hagia Sophia war direkt vor dem Fenster, Das Personal sehr freundlich und herzlich, Frühstück war sehr gut, man fühlte sich willkommen
• János (9/5): Szuper helyen lévő, szuper szállás - A történelmi központ közepén, közvetlenül a Hagia Sofia mellett található a szálloda. Az első éjszaka után a nem igazán a szálláshelyhez méltó szobát lecserélték egy színvonalasra, kérésre, de szó nélkül. Az szuper volt. A reggeli is rendben volt, friss tojás ételekkel, egy felvágottal, de sok egyéb finomsággal. A személyzet nagyon kedves, mindenki! Korai becsekkolásért plusz pénzt fizettem, de erről ők nem tudtak, szerintük a booking.com saját “akciója” volt. A gép késett, így nem számított, de ha időben érkeztünk volna, kellemetlen lett volna.
• JUAN JOSE (10/5): Excelente ubicación y servicios por parte del personal que nos tocó en diferentes visitas q hicimos - Excelente atención por parte del personal, desde la recepción hasta en el desayuno. Siempre estuvieron atentos a darnos indicaciones q mejoraran nuestra experiencia viajera. La ubicación ideal para recorrer la zona de Sultanhamet. Todo estuvo muy bien. Agradecidos del servicio recibido.
• Bruce (7/5): Excellent location, very pleasant/helpful staff, some facilities lacking for 4 star hotel - The location was excellent - in the centre of the old town next to Aya Sofia, Blue Mosque, Cisternas, Topkapi Palace, etc. It is located in an area which is not accessable to all vehicles but the hotel has a buggy that they send to pick up/drop off guests at the taxi drop point. It is an old building - originally a hospital. The heating worked well. Plenty of storage space. Tea and coffee making facilities were provided, The hotel had a very good Micheline restaurant and there was no shortage of restaurants nearby. The staff, both in Reception and the Restaurant were pleasant and very helpful. WiFi free in hotel. The hotel, because of it's age, is not as modern in it's facilities as one might expect from a 4 star hotel. There was a shortage of plugs in the room, and Al Jazeera seemed to be the only English speaking TV channel available. The beds were comfortable but the pillows were too firm for our liking.
• David (8/5): Super Hotel in top Lage - Zentrale Lage, super nettes Personal. Bisschen in die Jahre gekommen, aber nicht schlimm
• Ravshan (8/5): Very good location and kind staff, they are always helpful and care about their guests - Very good Leakage in restroom
• Hira (7/5): -
• Derya (10/5): Unser Aufenthalt im Hotel war sehr erholsam und alle miteinander waren sehr sehr höflich hilfsbereit - Das Frühstück wahr sehr köstlich Sevgi Hanim hat sich auch um unseren wohlbefinden sehr gekümmert wir waren als Familie da und sind sehr zufrieden 💖🌸 Alles war perfekt
• Syed (7/5): Good hotel but location not good if you need taxi at doorstep - The best thing about this hotel is one staff member her name is Sevgi who mostly works in Kitchen. Always took care of each guest and helped with everything. Provided a 5 star experience with her service Rooms were spacious and they cleaned everyday. Rest of staff were ok. This hotel is located in restricted area where taxis cant come and the taxi area is quite a walk which is not good if someone has joint issues or mobility problems. Its just behind Hagia sofia mosque though and good if u like to walk or use tram etc. With parent who had limited mobility we didnt like location. Surprisingly the airport taxis can come but they charge a lot. We were told by another manager in last 2 days of stay that we can call them and gave us number to use golf buggy. First night after checkin when we asked the first manager at night he gave us address and leaflets of restaurant and who charged us about 9000 turkish lira for dinner of 4 people. I would sugggest for such good hotel they should not recommend restaurants like that. It doesnt look for hotels's name Hotel staff did help with their golf buggy to drop us few times and pick up but the manager on first day didnt tell us if we can call them if needed the most.
• Ioana (8/5): -
• EL MAJDOULI (9/5): A relaxing and enjoyable stay in a clean, well-located hotel, with an excellent breakfast that made - I particularly appreciated the warm welcome from the staff, who were always smiling and attentive, the quietness of the room despite the central location, and the quality of the breakfast which was generous and delicious. I particularly appreciated the warm welcome from the staff, who were always smiling and attentive, the quietness of the room despite the central location, and the quality of the breakfast which was generous and delicious. The woman from the restaurant named SERVGI was so kind and respectful; she always spoke with a good smile and every time asked if we needed something she is so good and they even prepared a surprise birthday for me.
• JUAN JOSE (10/5): El lugar ideal para conocer parte de la historia de la humanidad... - La atención del personal, en recepción y en la zona de desayunos. La ubicación cerca de todo lo más destacado de Sultanahmet. Siempre atentos a nuestras inquietudes. La verdad q me cuesta decir q no me gustó...todo perfecto.

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