Surfers Paradise Getaway Amazing Resort Amenities

Location: 23 Ferny Avenue, Gold Coast, au

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Air conditioning
• Swimming pool
• BBQ facilities
• Lift / Elevator
• Hot tub/Jacuzzi
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Nightclub
• Free wired internet
• Scuba diving on site
• Self parking (surcharge)
• Water park access (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Golf cart
• Fishing nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Three-Bedroom Apartment

  The hot tub and sauna are the special features of this apartment. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a seating area and a dining area. The unit offers 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• tanya (5/5): Wouldn’t be staying there again. - Great location, pools were great too. The kitchen bench tops were disgusting and they’re not food safe the paint was on everything. Looking over the balcony onto the rooftop was disgusting. All needs to be cleaned. All the grout in the bathrooms are going mouldy, the washing machine tub isn’t spinning so didn’t wash the clothes or spin out the water.
• Trystan (1/5): Terrible, a lot shorter than it should've been. - The location was relatively central in Surfers Paradise. When we got to the 3 bedroom family unit we found it in a tidy but not very clean state. The kitchen cupboards and contents looked like they'd just been wiped down with a wet cloth and not cleaned while the interiors hadn't been cleaned for what seemed like at least a year. The benchtops were pitted and stained with some of the doors hanging off. Cushions on the lounge were stained and on the roof below the first floor balcony were dirty towels, a used nappy and sanitary pads. There was a film of uncleanliness throughout. Definitely the worst thing though - the thing that had the family and I exiting the property after less than ab hour - were the possibly stained linen and presence of maybe fleas or bed bugs in the master bedroom. I've notified the company of these issues but had no reply. The keys were returned on the following morning - after we'd paid for emergency accommodation the previous night - of what should of been a 4 night stay. An overall horrific experience.
• Tania (9/5): -
• Shirleje (10/5): - location, facilities
• Nick (4/5): Probably won’t stay there again unless we have no other option - Good size apartment Hard to find as no staff to guide, just pick up keys from newsagents. Requested extra car space and didn’t get any answers, fortunately after talking to security they organised us an extra car park in visitor parking . Security personnel were excellent and were more than helpful
• Willow*23 (7/5): Good - Lovely Pool set up. Close to the shopping precinct Trying to find our Apartment from the carpark on the first day was a nightmare. We are a party of 7 and there was minimal backup toilet Paper spare. Carpark was so tight. Damage on the walls and stained bedding. Glasses in the kitchen cupboard dirty.
• Tanya (7/5): Good -
• Rallaine (5/5): Passable - Great location. Close to everything. Coles was just on lower level. Restaurants and shops nearby. --Instruction was not clear on which building to enter from the designated parking space. -Something wrong with toilet doorknobs which mysteriously gets locked when closed from outside. Had to ring host to have it opened which was done the next day. -Spare blankets and quilt were just lying on the bedroom closet floor so we didn't use them. -Holes on the walls -Wardrobes were used as storage -Outdated carpet
• Ashlea (10/5): Exceptional -
• Anonymous (8/5): Very good -
• Wayne (10/5): Excellent family holiday - Room was perfect ....checkin process was easy....
• Siti (9/5): Superb -
• Sarah (7/5): Great location, room dated and in need of upkeep - Location of the hotel is great for easy walkable access to most things. Check in was fast and easy with very detailed instructions provided. Parking was very close to room which made the transition very easy! 2 bedrooms were greatly sized, 3rd room tiny but suitable size. Hotel room has not had much upkeep. Most walls has holes behind the doors, behind the tv unit was so dirty and hasn't been cleaned for awhile. One of the toilets were also dirty on arrival. The room overall was comfortable and adequately furnished. The cushion covers were all dirty/stained and there was no windows in the 2 bedrooms resulting in a very dark/unappealing space with little to no ventilation. Our checkout time was 10am, however we had people (cleaners) knock on our door a little after 9:30 to come in and clean.
• Alena (10/5): Enjoyable!!! - The property was clean, comfortable and in a great position. It was close to many attractions, places to eat and the beach. There was great communication about the property and would definately stay here again!! Nothing, everything was great!
• Tina (9/5): My family had a great 3 nights away and the grankids would like to come back and stay again - it was central to everything so could walk The parking situation casue we had 2 cars but worked out in the end John and Alyssa were so helpful
• Anonymous (10/5): Exceptional - beds were comfy spacious lounge room
• Warren (8/5): Very good -
• Anonymous (9/5): loved it, awesome stay and highly recommend - Great location, spacious unit and comfortable facilities n/a
• Monique (3/5): Poor -
• Lucas (8/5): Awesome pool and comfy bed. Great time. - The bed was awesome, was a cute note from the owners welcoming us, with complimentary drinks. Good location and kids loved the pool. Our room was on the first floor well below the pool on the 6th floor with balcony facing the street squeezed between two walls. Owners can't help this but don't feel price reflected the lack of view of either beach or pool. when you see what all other rooms look out upon.
• Neal (10/5): Perfect family accommodation - All amenities where great and location very central cant say I disliked anything
• Jagjit (7/5): Good -
• Jamie (3/5): Was very unclean. Every single piece of crockery and cutlery was filthy dirty having to be washed -
• Steve (3/5): Poor -
• Selena (7/5): overall a great stay and would stay again. - the location, a few cans of Pepsi & coke left for visitors, the size. could’ve been a little cleaner, no tea or coffee

Photos