Phāea Blue - Small Luxury Hotels of the World
Location: Plaka, Elounda, gr
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Indulge in the epitome of luxury at Blue Palace, where every room and suite is meticulously designed to offer comfort and style. Enjoy stunning views of the Aegean Sea or the lush gardens from your private balcony, and unwind in elegant surroundings that blend traditional Greek aesthetics with modern amenities.
Culinary Delights
Savor the rich flavors of Crete at our world-class restaurants, where talented chefs create culinary masterpieces using locally sourced ingredients. From fresh seafood dishes to authentic Mediterranean cuisine, every meal is a gastronomic journey that celebrates the island's vibrant food culture. Don't miss the opportunity to pair your dining experience with fine wines from our extensive collection.
Unparalleled Hospitality
Experience the true essence of Greek hospitality at Blue Palace, where our dedicated staff goes above and beyond to ensure your stay is unforgettable. Whether you're seeking recommendations for exploring the island or in-room amenities to enhance your comfort, we are here to cater to your every need with warmth and sincerity.
To immerse yourself in the beauty and charm of Crete, book your stay at Blue Palace today.
Important Information
Please note that this property participates in the Greek breakfast initiative by the Hellenic Chamber of Hotels.
In case of free upgrade to half board, please note that dinner is provided only at the property's buffet restaurant.
All guest rooms, suites, villas and outlets (both indoor and outdoor) are nonsmoking. Guests who smoke are permitted to do so in their private balconies/terraces and in designated outdoor smoking areas. There is a EUR 200 recovery fee for guests who do not comply.
Card deposit payments are considered valid only when both card and card holder are present at check-in and the card details can be verified with holder’s ID/passport details presented at check in.
In any other case, the hotel will refund the payment to the original card and a new payment will be requested so as card and holder to be present and can be verified by ID/passport details.
In case of no-show, the property will charge you the full amount for your stay.
Please note that photos are representative of each type of room, and there is no guarantee that your room will be the same as the photo.
Heated Pools are available at the resort. The temperature of the heated pools at the resort ranges between 26 – 28 °C.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Evening entertainment
- Outdoor furniture
- Fruits
- Pet bowls
- Spa/wellness center services
- Beauty Services
- Pet basket
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Cooking class
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Junior Suite Private Heated Pool
The perfect blend of tranquility and sophistication, this is a true summer hideaway. The interior of the suite combines white Greek marble details and original ceramics, fabrics with textures and details that create the sense of a home. Its outdoor space is a true sanctuary of relaxation and peacefulness. A captivating experience.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Private pool
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Deluxe Bungalow Sea View Private Heated Pool
This bungalow is a world of elegant summer ease, indoors and outdoors. Equipped with its own private pool and spacious outdoor area with views to the Aegean sea, it invites guests to an intimate summer space, where connection with the magnificent nature surrounding it, is the only aim. The bungalow’s interior is curated to reflect a focus on Greek craftsmanship, and the details have been handpicked to inspire the feeling of a thoughtful host.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Private pool
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Deluxe Suite Sea View
Take a deep dove into the Greek summer in the Deluxe Suite, designed for those who wish an elevated spacious experience. A blend of refined and contemporary style, with local design details, this suite puts emphasis on natural materials and luxury textures, accentuated by the breathtaking panoramic views. The large outdoor terrace showcases large Cretan ceramic pots and space for a family to lounge.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Dining area
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Blue Maisonette Suite Private Heated Pool
The bi-level suite offers a sense of airiness and a true connection with nature. Expect white fresh interiors with splashes of blue color, Greek marble tabletops and original Greek artwork. The beautiful living room leads out to an intimate lush garden The private terrace unfolds to the perfect outdoor space with an intimate garden and a private heated pool. The suite can be extended into a two-bedroom family space. It’ll all paint the perfect Greek summer canvas.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Dining area
- Private pool
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Island Suite Sea View Private Heated Pool
Each suite is named after a Greek island and its bright and spacious spaces make up our extraordinarily beautiful interior, which unfolds to an expansive outdoor area with breathtaking vistas to the surrounding lush gardens and the endless blue. Designer furnishings, original artwork by Greek artist Philippos Theodorides, luxurious textures and locally handcrafted details make up spacious areas lead out its focal point – the spacious outdoor, inviting private pool and breathtaking views to the endless blue. For an additional peace of mind, the Island Suites are tucked away to ensure a sense of peacefulness
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Dining area
- Private pool
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Phāea Blue Villa
If your sole desire is to bliss out in your private villa, the Phāea Blue Villa is an unparalleled haven. Featuring a vast indoor sanctuary, opulent amenities, and a private heated pool, this space has been meticulously designed to evoke a profound reluctance to leave. This three-bedroom beauty will be your own slice of heaven, uniquely secluded from the rest of the hotel, but close enough to enjoy all comforts. Overlooking the unique deep blue of the Aegean, just imagine waking up to a spectacular view every morning, taking in each day’s sunrise. The expansive indoor space features an airy open-plan living area, so you can sit back & contemplate life. The exquisite amenities will have you planning your next trip. Bespoke interior furnishings feel like they have been curated by a thoughtful elegant host. The villa features unique pieces, such as the iconic Klismos chairs, designed by T.H. Robsjohn Gibbings, manufactured by the house of Saridis in the 60’s, and inspired by inspired by ancient Greek vase drawings; original artwork by contemporary Greek artists Panayotis Alexiou, Philippos Theodorides and Iannis Ganas; rich textured fabrics that blend together to create the ambiance of a most elegant Greek villa. Outdoor living is at its finest in this villa and offers the perfect backdrop for a bonding experience. Expansive gardens and a beautiful private heated pool offer unparalleld views to the Aegean Sea and Spinalonga island. Plenty of dining areas, barbecue facilities, shaded nooks and lush nature are part of the experience. Imagine a stay where your every desire is anticipated and catered to by a dedicated butler, ensuring that your needs are met with the utmost attention and care. Whether it's arranging activities, making reservations, or ensuring your villa is in pristine condition, your butler is there to make your experience seamless and delightful. Our private chef service is a culinary adventure where the essence of gourmet dining meets the charm of Greek authenticity. Picture savory delights sizzling on the BBQ, the tantalizing aroma of fresh herbs and locally sourced produce wafting through the air. Experience the artistry of traditional oven-baked dishes, bringing ancient flavors to life. Every ingredient is handpicked from our own Phaea Farmers farm, ensuring the freshest and most exquisite flavors. Immerse yourself in the pleasures of farm-to-table dining, relishing each bite in the comfort of your private retreat.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Private pool
- Wardrobe or closet
- Oven
- Barbecue
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
-
Signature Room
An airy refuge, the Signature Room has been designed for lazy summer days and soft nights, with an extra touch of sophistication. Details in the room have been hand-picked to reflect its Greek personality and every piece has a story to tell.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Dining area
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Bungalow Sea View
An intimate refuge on the land of Crete where a fresh interior with elegant details opens up to breathtaking views of the Aegean Sea. Embrace the Greek summer, and unwind on your private balcony, taking in the view of the sea and Spinalonga Island. Every detail within the room is curated to echo its distinctive Greek personality, to enhance the room's aesthetic and reflect the cultural essence that defines our space.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Guest Reviews
- Johannes (10/5): -
- Annabelle (10/5): Tout était superbe - Tout, le personnel au petit soin, la beauté du lieu, de l’hôtel et ses équipements.
- Stav (10/5): Amazing place to go for a holiday! - Amazing view, fantastic service with attention to detail, the breakfast is great, really wonderful all around. We even got some champagne, cake and desserts to celebrate our upcoming wedding and my fiancées birthday! Also the movie room was so much fun, we made good use of it :) One minor inconvenience was that we didn’t have a full length mirror in the room.
- omer (10/5): מושלם!!! - השירות בבית המלון היה פשוט מדהים. כל הצוות היה יוצא מן הכלל — אדיב, מקצועי, נעים ותמיד עם רצון לעזור בכל דבר. הכל היה פשוט מושלם ומאוד מאוד מומלץ. באמת שאין מילים לתאר את המיקום, החוויה, האווירה ורמת השירות — כל פרט קטן היה ברמה הכי גבוהה שיש. נהנינו באמת, באמת, באמת מכל רגע. ללא ספק אחד מבתי המלון הכי טובים שהיינו בהם בחיים.
- Aude (4/5): Hôtel vieillissant, beaucoup de bruit car travaux à côté de l’hôtel, je ne recommande pas cet hôtel si vous avez des enf - Personnel agréable sur place agréable Hôtel globalement vieillissant, notre première chambre était complètement délabré pas propre et surtout il y a des travaux de 7h du mat jusqu’à 23h juste à côté de l’hôtel qui font du bruit toute la journée : pas très pro de rester ouvert pendant cette période pour un hôtel qui se dit 5 étoiles. Je ne recommande pas cet hôtel en général vous pouvez trouver mieux sur l’île (et moins cher) et je recommande encore moins cet hôtel en famille le kids club n’a presque aucun jouet correct, l’établissement n’est même pas capable de trouver une couverture correcte pour un enfant de 3ans, rien est fait pour les enfants ici. Le petit déjeuné est du niveau d’un hôtel 4 étoiles peu de choix (plats à la carte mauvais) VS les autres hôtels 5 étoiles sur l’île. Installations vieillissantes : piscines, salle de sport, chambres etc.
- Paul & Lindy (10/5): Relaxing and luxurious - Stunning setting and first class service by all staff. Nothing
- Cheesemite (10/5): Wow just wow! - Wow - it was amazing. We have stayed at some pretty special hotels but this was one of the best. From the moment we arrived we had fantastic treatment. Our car was parked for us, our luggage taken to our room and we were given a drink in the gorgeous reception area. Our room was spacious with a balcony, dressing room, huge comfy bed and lovely view. The staff went above and beyond and clearly loved their jobs - nothing was too much trouble. Everything was immaculately clean. We had the 'pop-up' dinner in the vegetable garden one night - we sat at a group table and had plates of food to share all cooked outside over wood and in outdoor ovens and all fresh local produce and great communal dining. Breakfast had a huge self service buffet of fresh produce and amazing cooked to order choice. There is a private beach and you can get a speedboat to Spignalonga island and you can eat a snack lunch on the beach. The pool is heated and the pool area is relaxing and clean. We just loved it all. Having to leave!
- Dennis (8/5): -
- Joerg (10/5): Excellent small hotel - 5 Stars - excellent small hotel - nice location with view to Spirolanga. Large rooms and Pool. Currently a construction side is close to the hotel
- Konstantin (10/5): Wahnsinnig gut - Alles !!!
- Jackie (10/5): Absolutely fantastic! - We got married at this hotel a number of years ago and returned to celebrate our wedding anniversary. All of the staff were amazing, the Wellness centre was great, the food was fantastic and don't get me started on the private pool (deep joy!). We had a brilliant time - again. We have no complaints.
- Ismail (10/5): Strongly Recommended - Exceptional experience, staff was excellent, strongly recommended. Nothing
- Hirshenson (8/5): - אהבנו הכל לא מפרסמים שיש שיפוצים במתחם הצמוד למלון בריכה הפרטית מחוממת, אבל לא באמת חמה, לא משנה כמה ביקשנו לחמם היא נשארה במקרה הטוב פושרת
- Adnan (10/5): Rahat etmeniz için düşünülmüş herşey. - Kargaşadan uzak ve özenli bir servis anlayışı, güler yüzlü yardıma hazır ve candan otel ekibi tatilimizi çok daha keyifli hale getirdi. Otelin gerek dış gerekse iç tasarıma son derece başarılı ve benzer tesislerden çok farklı.
- Anne-Sophie (10/5): Wunderbarer Service in einem sehr aufmerksamen und schönem Hotel - Aussergewöhnlich freundlich, zuvorkommendes und sympathisches Personal, nie gestresst wirkend, immer sehr aufmerksam und alle einen wundervollen Job ausübend! Vegetarisch Essen war hier in den 3 Restaurants kein Problem. Es wurden sogar noch weitere Gerichte für uns bereitgestellt, die fantastisch waren! Das Pop up Restaurant im Organic Garden hat uns als Event sehr gefallen! Hier saß man an einem großen Holztisch mit mehreren Gästen, hat sich wunderbar austauschen und herrlich essen können!
- wenhui (10/5): -
- Jonathan (9/5): Very relaxing - Staff excellent - helpful - obliging Piped music everywhere at volume although when we asked it was turned down in the lobby.
- Charlie (10/5): - Excellent staff. General manager was very welcoming. Went here on honey moon and he added a room upgrad and free bottle of champagne
- Elisa (10/5): -
- Pedro (10/5): Just book it! -
- michal (9/5): נחזור - המיקום, הנקיון הצוות שנענה לכל בקשה מייד, הגמישות המיטות הנוחות עיצוב החדרים המחיר בכל המסעדות של המלון, הבריכה המשותפת קטנה מדי
- Jordan (10/5): It was so incredibly tailored to our needs. We will be back! - Exceptional service and great beach and wonderful culinary experience
- Frances (10/5): -
- Carlo (10/5): Al di sopra di ogni aspettativa. Tutto meraviglioso dalla posizione , alla struttura , alla qualità dei servizi offerti - Tutto Nulla
- Elnur (10/5): -
- Elnur (10/5): -
- melanie (9/5): -
- Enrico (10/5): -
- Raphael (10/5): Gehobenes Kreta mit viel Herz in traumhafter Umgebung. - Die Herzlichkeit der Mitarbeiter, die traumhafte Umgebung und der perfekte Service.
- Jack (10/5): Gorgeous Resort, Amazing Rooms - What a gorgeous property with spectacular views. The rooms were large modern and so comfortable.. we had our own private pool with views of Spinalonga island. The staff were amazing..the food was amazing and we wished we could have stayed longer than 3 nights. I highly recommend this resort
- Rafael (8/5): Good stay, but didn’t meet our expectations for the price - We stayed at Phaea Palace during the last part of our honeymoon, and while the hotel is beautiful and has some great things going for it, we left with mixed feelings—mainly because for the price we paid, we expected a much better overall experience. The room was nice, but honestly, we’ve stayed in better rooms for less (like Domus Noruz in Chania, for example). The private bathtub was completely closed off inside the bathroom, which made it hard to enjoy—it felt like we were stuck in a box, with no view or ambiance. The balcony and private pool area the is great—large and perfect for relaxing—however it lacked privacy, since people from other rooms and those walking by could see us pretty easily. The hotel itself is gorgeous, no doubt, but the rooms feel a bit dated when compared to some of the other places we stayed during this trip. On the bright side, the beach area is also beautiful and well-kept. The staff were all friendly, but our check-in experience wasn’t great. We weren’t walked through any of the hotel’s offerings—they just told us to download an app to find everything ourselves, which felt a bit impersonal, especially for a high-end stay. There are lots of services available (massages, treatments, etc.), but everything is very expensive. We had imagined this would be the most special and luxurious hotel of our honeymoon—we saved up to spend our last few nights here—but instead, it felt like we were in a place where everything came at an extra (and high) cost. So in short: if you have a flexible budget and don’t mind paying extra for every little thing, this might be a good fit. But if you’re like us—looking for something truly memorable and worth the investment—I’d recommend looking elsewhere.
- Mary-jane (10/5): Exceptional - We LOVED the ethos of the hotel, the friendliest staff, amazing food (no buffet dinner here!!!! Authentic Greek cuisine heaven), the personal touches and interactions with the senior management team, the unspoilt views…. Heaven. Can’t wait to go back.
- Pedro (9/5): It was great, we really enjoy our time there and the staff was amazing. Cannot praise them enough! - Small boutique hotel with a great decor and amazing beach. The hotel team was super nice and very attentive to your every need. A couple of things looked a bit outdated and are in need of a refresh.
- Michael (1/5): Bad - Very bad hotel, the crew was not kindly, very expensive, small hotel, Loneliness atmosphere. Do not go!
- Cormac (9/5): Superb -
- Lucy (8/5): Relaxing and good value for money - The breakfast was amazing, the staff are very friendly, the organic farmer's feast is a must The umbrellas on the beach could be changed to cover both chairs so that couples can sit together
- George (9/5): Superb -
- Amit (9/5): Superb -
- Gaia (10/5): Amazing! - The view, the service, the food, the private pool… We loved everything! Just first time at the Spa we édites 30mins for the massage but worth it after all
- Fiona (10/5): Exceptional hotel - The staff are exceptional and catered to every single need, and more. There was a great choice of food options which were all very high quality. The views from the hotel are amazing! There is nothing we could fault.
- Hiba (8/5): Very good -
- Nicoletta (10/5): Exceptional -
- Kstotts (9/5): Superb -
- Moeez (10/5): Spectacular staff and facilities, the staff make you feel like royalty, taken care of from the moment we arrived, provid - Staff Food Amenties Service Views Nothing
- Alexandra (10/5): Exceptional -
- Jeff (9/5): Superb -
- Arundhathi (10/5): Exceptional -
- Almeida (10/5): Exceptional -
- Adrian (8/5): Very good - Beautiful location and friendly staff. We booked a room with sea view but got a room that looked at the back of another building (got another room after we complained). Hotel hosted an incentive trip for a company who played games at the hotel facilities, were loud and partied all night. I don't think that these type of guests belong into any place that considers themselves part of the Luxury Collection. Actually this experience made it quite an ordinary place for a couple of days.
- Jennifer (10/5): superb - the resort was superb in every way the trollycar was too slow!
- Stephanie (10/5): Amazing resort with the most welcoming and helpful staff - Loved the view! The breakfast was also delicious and the staff there was so incredibly accommodating and welcoming. Also, the water pressure from the shower was amazing and I loved having complementary water refreshed daily. I didn't like our initial drive to the location because we went through the path in the mountain but that's not the resort's fault. One thing though there weren't a lot of usable outlets, especially near the nightstands would have been nice.
- Faatina (9/5): Superb -
- Joyce (10/5): Beautiful. Would love to return. - The view and the private pool outside the room. The staff were all very helpful and kind. The breakfast buffet was tremendous.
- Thomas (9/5): Exceptional hotel in a stunning location. - Exceptional hotel in a stunning location. Staff were wonderful and the food at all the restaurants was superb. Some of the communal pools could do with refurbishment.
- Lise (10/5): Exceptional - Beautifully location , great view from the room
- Nijat (9/5): Superb -
- Sabrina (9/5): A great hotel for a family getaway - We’ve just returned from Blue Palace Elounda and would definitely recommend. As a family of 4 with two young children (1 + 3), finding a hotel that is luxurious for the adults, but a child friendly environment isn’t always the easiest. The staff were very attentive and brilliant with the kids which makes a big difference! To name a few - Niki, Vaso, Maria and Joanna (who run the restaurants) and Maria (who runs the kids club). We visited Maria on two of the days with the little ones and they loved her - she's super warm and loving to the children and they just loved having the play area and toys around! Location was great - the small village Plaka was walkable for local restaurants and the restaurants onsite at hotel served great food. Hotel is nicely decorated, it’s just the bathrooms in the rooms that could do with a bit of modernising, but I heard that that’s in the plan soon. Overall, great hotel. Thank you for making our stay so enjoyable! The only negative I would say is we didn’t end up dining at The Blue Door, which we’d heard was the best restaurant at the hotel. You have to book restaurants in advance - we’d done so and booked The Blue Door 2 nights in a row but our reservation was cancelled due to bad weather on each of those nights. On our final night we went to book but were offered times that wouldn’t work for the children so had to decline. My only comment would be in situations such as this, the concierge should prioritise customers that have been cancelled on and given opportunity to book before taking others bookings.
- Natasha (9/5): Superb -
- Bridgit (10/5): Exceptional -
- Tal (10/5): Exceptional -
- Laura (10/5): Exceptional -
- Jamie (10/5): Exceptional -
- Paula (10/5): Everything was exceptional, would highly recommend - Everything was perfect, the staff were so friendly and helpful. The property had everything you could wish for There was nothing I didn’t like
- William (10/5): Amazing ! - Great location, first class facilities especially the room with pool and balcony. Staff service amazing, professional yet also friendly and welcoming. Breakfast excellent and dinner in two different restaurants of the highest quality. One of the best beachside hotel I have stayed in . A must stay when you visit Crete. Thanks for making our holiday there a memorable one.
- Paula (10/5): Great holiday , location good , good food - Breakfast excellent Location excellent Staff brilliant Maybe they could have 2 cable cars ,1 when it was busy , was not good
- Mirjana (10/5): Exceptional -
- Le (9/5): Defined excellence -
- Nathalie (9/5): Superb - The location. The beach. The rooms. The bar Rooms were far from the beach. The reception didn't do the maximum for us.
- David (9/5): Superb -
- Graham (8/5): Very good -
- Michael (10/5): Exceptional -
- Konstantinos (7/5): Friendly staff and good location but outdated hotel - The location is perfect with its private beach. Also you get to see Spinalonga island which is a beautiful, small island and it’s a 5 minute boat ride. The staff is extremely friendly and fast at attending to your needs. Overall the service of the staff is 5 stars! Before booking, remember this is a 20 year resort so everything is pretty much outdated. We didn’t read this when booking…The sofas in the rooms and halls along with furniture are outdated which makes the hotel not feel like it should be priced at 675 euro minimum a night for a room. Also, the room had a lot of ants and the toilet wasn’t flushing properly but we didn’t say anything to the staff as they were always so kind. So we let it slide…Last thing, food and drinks are overpriced for the hotel being so outdated. I think if they revamp the hotel with new fixtures, this place will be great to stay at. But if you are staying for your honeymoon or another special occasion, please read before booking.
- Romain (8/5): Very good -
- Jody (6/5): Shame about the Ibiza style pool party! - The location was excellent being opposite Spinalonga. The hotels beach was great, sun beds were comfortable and swimming/snorkelling off the pontoon was great. The pool near reception was lovely to swim in and generally quiet. Breakfast was good, lots to choose from. The Ibiza style pool party that took place one afternoon. Music was too loud and could be heard if you were on the beach, not relaxing at all. We had a room with a pool, which was meant to be a swim up pool but it wasn’t, you had to go down steps to access it and when you were in it your view was a fence. This was not what I saw photos of on booking.com. The pictures were a swim up pool overlooking Spinalonga which could be seen whilst you were in the swim up pool. Our room was also very close to the main road, so when you sat on the balcony it wasn’t quiet. Route down to the beach was via a funicular railway. There was only one, which meant having to wait for a while at busy times. For the money I paid, I hoped for better, I was disappointed.
- George (9/5): Superb - Location service
- Pol (10/5): Exceptional -
- Nicholas (8/5): Beautiful settings. Faultless service but abismal music and entertainment - Faultless service : excellence throughout. Beautiful - breathtaking location Fabulous facilities: Gym, hammam, beach/sun beds well managed, fab boat trip Excellent breakfast cocktails Being charged for a child bed 70 euros a night. Prices of spa treatments way too expensive Lack of tasteful musical entertainment I would have like to see more Greek touches to the entertainment: in one week I haven’t heard a single Greek music or seeing green dance We only had blasting Dj at bar and pool party
- Chafik (8/5): Very good - Very much appreciated was the excellent Service & Operation @ Isola restaurant & Blue Door restaurant. The pool party was inappropriate & disturbing...
- Margaux (10/5): One of a kind - Everything ! But most particularly the view on the Spinalonga island, the breakfast, the bed, the kindness of the staff. The noise when the staff clear the tables at breakfast and noisily put the chairs back. The fact that some people “pre-book” the front row sun-beds on the beach early in the morning by putting their stuff on them and only come back in the afternoon. The individual pool in the room was pretty cold compared to the main pools of the hotel and unfortunately we therefore only used it once.
- Robert (10/5): Exceptional - Everything was good, location was perfect, the staff were incredibly friendly, welcoming and helpful. The staff and layout of the hotel made us feel like we were staying in a small boutique hotel rather than a resort. The food was unbelievably good and there was plenty of space/privacy on the beach and around the swimming pool (even though we were there at the height of the summer season). The rooms, restaurant and common areas were tastefully decorated with a level of uniqueness that's hard to find in large resorts. We were sad to leave and will be definitely be back in future years!! Nothing apart from sometimes you have to wait a few minutes for the cable car to take you down to the beach/pool area 🙂
- Mark (10/5): Will be back - Everything None
- Petra (10/5): Exceptional -
- Anonymous (10/5): Exceptional - Stunning property - worth all 5 stars! Great location clean rooms. Five star service Nothing
- Angelina (9/5): Wonderful resort with great views - Great elevator straight to the beach . A long walk to the building we were staying in
- Hadar (9/5): Superb -
- Ioanna (10/5): No words to describe this dream wish place - Dream place. I can not find the right words. The view is unique, the hotel is one of the top with so many facilities - a few to mention: 3 swimming pools, 3 restaurants, kids ground with up to date trainers, great massage. We tried athletic massage, and it was much better than expected. The architecture is speechless. Breakfast with variation, including Cretan elements. The room is very convenient and clean with spinaloga view. Staff cleans it literally all day more than once. As for the bed, my kid could not sleep without waking up during the night. In this bed, he slept more hours than even. The staff is so polite - top of the top - which makes the accommodation even more amazing. Great HR selection 👌
- Toula (9/5): Superb -
- Paula (9/5): Great service, good food, complimentary snacks and drinks in island suite - Clean, good size rooms, housekeeping every day, water supplied every day. on site shops are incredibly expensive and quite rude staff.
- Mark (9/5): Really enjoyed the stay, the quality and as said - the staff. - Great location & staff The sensors on the vernacular were a bit painful for the uninitiated - minor frustration 😂
- Val (10/5): wonderfully fabolous - absolutely everything! the friendly and amazing staff, the luxury service, the breathtaking views, the atmosphere, the cleanliness, the food (it's from heaven), the authenticity, the beach, everything.
- Mead (10/5): Exceptional -
- Iulian (7/5): Good -
- Peter (10/5): Exceptional - beach, dinners, room, staff,... I would have like good-old paper menu's (not via the app), and a bit more variation in breakfast.
- Martin (9/5): Superb -
- Ahila (9/5): Excellent family-friendly resort. - It had everything. You didn’t have to leave the resort.
- Andrew (9/5): Superb -
- Christian (10/5): An amazing relaxing week in Crete - Amazing hotel with super friendly staff and excellent service. We loved the restaurants of the hotel, especially Blue Door and Anthos that offer great Greek cuisine. A special thanks to Giannis and Maria for the cooking lesson. Another highlight is the bar with its team that indulges us with tasty cocktails and wine.
- Amanda (5/5): Very poor value for money - Rooms comfortable The prices were very very expensive for drink and food , telephone in room didn’t work properly, taxi were constantly used by other guests when you booked them
- Alejandro (9/5): Superb - Everything! amazing hotel
- Rotem (10/5): Exceptional -
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