Casona Corrales Hotel Boutique

Location: Calle Santa Teresa 383, Cusco, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:00 AM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Room service
• Family rooms
• Luggage storage
• Tour desk
• Ironing service
• Massage services
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Queen Room with Two Queen Beds

  The spacious twin room features a mini-bar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This twin room has parquet floors, heating, a flat-screen TV with cable channels and a patio. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Superior King Room

  The spacious double room offers a mini-bar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Featuring a patio, this double room also provides a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Quadruple Room

  Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room provides a mini-bar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit offers 4 beds.

  Max Occupancy: 6 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Deluxe Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

  Max Occupancy: 5 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Deluxe King Suite

  This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. Boasting a patio, this suite also offers a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Standard Queen Room

  The spacious double room offers a mini-bar, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features parquet floors, heating, a flat-screen TV with cable channels and a patio. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

Guest Reviews

• Janice Kulka (10/5): - The staff were kind and accommodating.
• Milko (9/5): -
• Agaton (7/5): Kleines Familienhotel, wegen der Lage sehr gut für Familien geeignet. Unsere Erfahrungen mit dem Umgang verschmutzter Be - Hotel sehr zentral gelegen und als Boutique Hotel schön eingerichtet. Unser Familienzimmer hatte sehr viel Platz und die Betten waren sehr bequem. Die drei Kleinkinder haben sich sehr wohl gefühlt. Die Aussicht auf die Altstadt sehr beeindruckend. Während unseres Aufenthalts übernachteten wir insgesamt vier Nächte im Familienzimmer. In der ersten Nacht musste sich eines unserer Kinder im Bett erbrechen, wodurch Bettwäsche und Decken eines Bettes verschmutzt wurden. Am nächsten Morgen informierte meine Frau Herrn G. an der Rezeption über den Vorfall. Herr G. teilte uns daraufhin mit, dass wir als Gäste die Reinigungskosten zusätzlich übernehmen müssten, da dem Hotel dadurch ein Schaden entstanden sei. Unser Hinweis, dass es sich hierbei nicht um einen Schaden, sondern lediglich um verschmutzte Wäsche handle, wurde mit Verweis auf die internen Hausregeln des Hotels zurückgewiesen. Laut diesen seien durch Hotelgäste verursachte Schäden zu ersetzen. Da wir diese Auffassung nicht nachvollziehen konnten, baten wir um ein Gespräch mit einem weiteren Verantwortlichen. Am darauffolgenden Tag informierte mich Herr G., dass er den Sachverhalt inzwischen mit dem Eigentümer des Hotels besprochen habe. Dabei stellte sich heraus, dass der Mitarbeiter Herr B. es beim Check-in versäumt hatte, uns unter anderem auf die internen Hausregeln extra hinzuweisen. Nach Entscheidung der Eigentümer sollten daher letztlich nicht wir als Gäste, sondern Herr B. selbst die Kosten für die Reinigung der verschmutzten Wäsche übernehmen. So teilte es uns jedenfalls der Mitarbeiter Herr G. mir und meiner Frau mit. Wir als Familie bedauern die getroffene Entscheidung der Eigentümer des Hotels (falls sie so tatsächlich getroffen wurde) und können die Entscheidung nicht nachvollziehen, dass die Reingungskosten am Ende Herr B als Angestellter übernehmen musste. Eine weitere Empfehlung an das Hotel: Bitte dafür sorgen, dass der Kaffee in der Kaffeemaschine zukünftig eher heiß als lauwarm ist.
• Max (9/5): Hôtel très agréable pour une nuit/journée détente à Cuzco - L’emplacement de l’hôtel, Le petit déjeuner, Le service professionnel et attentionné, Litterie comfortable
• Daniël (10/5): - Historisch hotel , mooie uitstraling, grote kamers en alles wat je nodig hebt
• Violetta (9/5): fabulous quirky hotel in central Cusco - quirky hotel with antique furnishings, very comfortable bed, lovely staff bit noisy if your room is facing the street
• Jeff (8/5): Great place, and we recommend Organika down the street for breakfast. - Nice boutique feel, with balcony, in an excellent location. Breakfast was below what we had at other lodging. Coffee had to be microwaved, and beyond excellent fruit, there were limited options.
• Christian (10/5): - Great location in Cusco for those early morning tours. The room wooden floors were a bit noisy when walking.
• Nori (9/5): -
• schack (10/5): Increíble experiencia - Increíble experiencia en este hotel boutique con mucho encanto, ubicado en una hermosa casona colonial. El servicio es sobresaliente, con un equipo siempre atento y dispuesto a ayudar. El desayuno es de gran calidad, variado y con frutas frescas, un diferencial que se valora mucho. La ubicación es perfecta: en una calle tranquila, ideal para descansar, pero a solo 3 cuadras de la plaza principal. Una excelente opción para quienes buscan comodidad, buena ubicación y atención personalizada. Sin duda, volvería Nada. Todo perfecto
• JC-Torres (10/5): - I loved this place.. It is better than more expensive hotels in Cusco.. give it a shot.. We felt like royalty staying at this place.
• Silvia (6/5): - Emplacement Service de petit dejeun⅕é
• Rolf (2/5): - Nothing The staff was arrogant and didn't care about anything. The rooms were disorganized furnished The hall was badly furnished The breakfast room was cramped The attention by the staff was non existing The price was completely out of order
• Luzia (10/5): Retornaremos - Quarto confortável Tudo funcionando Banheiro limpo e chuveiro maravilhoso Funcionários excelentes!!!!! Gostamos de tudo !!!
• Sandra (6/5): -
• Phillip (7/5): -
• Sonia (10/5): La persona del front desk muy respetuosa! La persona del front desk muy amable, atento a todo - Las habitaciones muy limpias, no tuvimos fríos, las camas muy confortables Salimos a las 6 am para un tuors, la persona encargada del desayuno no quiso colaborar para darnos algún jugo o snacks para comer con mis hijos ya que a las 7 am habría la sala de comida ! Muy mal !
• Sangeet (10/5): Perfect. The staff was very helpful, the room was beautiful and clean. - Very beautiful and clean and felt very welcoming Nothing
• Liliana (10/5): -
• Duro 1515 (10/5): Excelente opción en Cuzco - La ubicación y el estilo arquitectónico Nada
• Franklin (8/5): Fue fin de año en Cusco 2025 , ordenado buen desayuno - Cercano y limpio
• Ivani (9/5): Pra ser o supra sumo das experiências melhore o café da manhã. - Confortável Café da manhã não tem reposição, então se você não vai nos primeiros horários perde em opções de frutas (principalmente).
• Jessica (9/5): - Die Personal war sehr freundlich und hilfsbereit. Nix
• Duro 1515 (10/5): Recomendable para Cuszco - Hermosa habitacion, comoda y grande, Excelente atencion de el personal Nada, todo bien
• Edith Luz (9/5): - Staff amigable, buen desayuno, aseado, buena ubicación. En la ducha, el piso necesita pegarle antiresbalante y en las paredes colocar barras de apoyo.
• Melissa (10/5): Stay here. Excellent!! - Breakfast was superb! Staff was super welcoming and heartwarming. Very accommodating and hospitable. Rate was very affordable especially since we were so close to centre of Cusco and walking distance to many attractions. Highly recommend the quadruple rooms. The view was amazing on the third floor. If we ever get back to Cusco, we will be staying here!! (This also coming from a picky person.)
• R (10/5): - The location amd setting were supera. The staff were delightful and extremely helpful with everything. Everything was azimg
• Matteo (10/5): Hotel molto ospitale e comodo, al centro storico ed escursioni - La professionalità del Concierge Will, ci ha aiutato in tutto, e si è dimostrata una persona molto in gamba. Il resto del personale, decisamente meno prepararti di Will a risolvere problemi semplici. Ex. Lavare un asciugamano. Grazie al lavoro di Will siamo comunque riusciti a farci capire.
• Waldemar (1/5): Katastrophe - Davor haben wir 4 Nächte in diesem Hotel verbracht. Zimmer war gut, Personal freundlich, alles war gut. Beim zweiten Aufenthalt für nur eine Nacht ( bei gleicher Buchung ) haben wir das schlechteste Zimmer bekommen. Klein, kein Fenster, stickige Luft. Auf Anfrage wegen gleichen Zimmers, wie beim ersten Aufenthalt hat man von uns zusätzlich für gleiches Zimmer 20 USD verlangt. Unverschämt.
• Mark (10/5): - Location, breakfast with fresh fruits, value all great.
• Silvia Luna M. (8/5): -
• Mariana (6/5): - La ubicación. Se escuchaban todos los ruidos de las habitaciones de al lado. Los pisos de madera son muy cálidos y lindos, pero crujían al pasarlos haciendo muuuucho ruido.
• Salazar (7/5): estaré detrás - Fue muy hermoso. El desayuno podría haber tenido más variedad.
• Daniel (9/5): - Estilo do hotel, muito limpo de chuveiro excelente Café da manhã com poucas opções
• Alyssa (8/5): Lovely staff, great location, very comfy - Very comfortable beds, lovely staff who packed breakfast bags for us as we couldn’t attend the buffet breakfast both mornings Very dusty, needs more thorough vacuuming in bathroom and bedroom
• R (10/5): - Great hotel very close to the Plaza de Armas, the staff were helpful. Breakfast was generous Nothing to complain about
• Chang Ng (6/5): Buena ubicacion y servicios de parte del personal - Ubicacion muy buena cerca de la plaza princiapal, buena atencion por el personal del hotel y desayunos buenos. No tiene facilidades para personas discapacitadas.
• Sergio (10/5): Great location and great staff - Courteous and helpful staff.
• Kathy (9/5): -
• Rodolfo (10/5): -
• Rodolfo (10/5): - Las instalaciones El precio alto
• Fernando (9/5): -
• Oscar vargas. (10/5): -
• César (8/5): Muy buena ubicación. - La atención del personal fue muy buena, fueron muy amables en todo momento; el hotel está literal a 2 cuadras de la Plaza de armas, cerca hay lugares para comer y de diversión. La habitación parecia más pequeña de lo ofertado, no tenía mucha iluminación natural y el televisor solo se podía ver desde una de las camas; así mismo, el baño también era pequeño.
• Martin (8/5): Tolle Lage, sehr freundliche Mitarbeiter, gutes Hoteldas man empfehlen kann - Tolle Lage, stilvolle Einrichtung, sehr gute Betten, super funktionsfähiges Bad mit guter Dusche. Sehr freundliches Personal. Leider ist es etwas hellhörig und man konnte jeden Schritt der Gäste über uns hören. Das Frühstück hat uns nicht besonders gefallen , wir gingen am 2. Tag in einem Café frühstücken.
• Rosana (10/5): Excelente - Localização excelente, cama muito boa. Funcionários bem educados e prestativos. Lençóis perfeitos. Nada
• Lucie (7/5): -
• Troppe (9/5): We enjoyed two different stays at this hotel and would certainly consider staying here again. - The location was amazing, the property was historic and unique, the hot showers were terrific, the breakfast was nice and included lots of fresh fruit and fruit juices every morning, the staff was welcoming and helpful. There are a lot of stairs and uneven steps, so if you have mobility limitations, this would not be the best place to stay.
• Gordon (8/5): -
• Eneeth (8/5): -
• Amirsajjad (7/5): -
• heloiza (8/5): -
• Victor (10/5): -
• Ninna (7/5): Bom custo benefício para a época - Qualidade dos lençóis, localização excelente, perto de tudo e sem ladeiras, staff muito gentil. O banheiro é muito pequeno e o chuveiro bem diferente da outra acomodação em que fiquei no mesmo hotel. Tinha pouca vazão. O quarto todo em si parece um pouco improvisado, com um vergalhão de aço passando por ele.
• Ninna (8/5): Estadia agradável, confortável e conveniente. - Cama confortável, lençóis, toalhas, banheiro todo reformado, aquecedor, excelente chuveiro. Staff muito simpático e localização excelente, sem ladeiras e perto de tudo. O café da manhã poderia ter mais opções. Como a casa é antiga, a madeira do piso pode fazer barulho entre os quartos.
• Victor (10/5): - Todo muy bien
• Marta (9/5): - Very nice hotel in great localization. Beautiful colonial-style room. Comfortable bed, heating, and a hot, powerful shower. Delicious buffet breakfasts and excellent coffee. Friendly service. Internet problems. I recommend earplugs - it's an old building with wooden ceilings, so you can hear everything.
• Bormans (5/5): Mooie kamers maar een kil hotel met pover ontbijt. - Mooi hotel in koloniale stijl, zoals op de foto's. Zeer ruime, mooi aangeklede kamers. Helemaal in het centrum van de stad. Geen verwarming in de algemene delen: slechts 17 of 18 graden. Onvoldoende verwarming op de kamers. Personeel was soms vriendelijk, maar meestal ongeïnteresseerd. Weinig room service. Zeer mager ontbijt, afschuwelijke koffie.
• Caroline (9/5): Lovely stay in Cuzco - Close to everything Not best at cleaning
• Helena (10/5): - Omg the bed is so comfy amazing staff and I love the decoration in the hotel colonial style No safe in the room I asked before staying and they told me there was a safe but there was not so I had to use my suitcase with a combination lock. No wardrobes provided and no bathrobes not a deal breaker but it would have been nice. Bruno on Reception was fantastic he speaks fairly good English and was very helpful during our stay. Nice breakfast provided. Very empathetic towards my altitude sickness I was very sick. 😞 No safe in the room, I think this should be provided. No wardrobes so I could not unpack my suitcase
• Quentin (10/5): -
• David (9/5): Superb -
• Roy (8/5): Very good - Location Busy street
• Patricia (9/5): Beautiful hotel with a fantastic breakfast and great central location. - Pillow too thick. Should have one thinner pillow
• Elena (9/5): Superb - Very old style vibe of the hotel, very central 5 min walk from main square.
• Carole (8/5): Luxurious hotel - The hotel is absolutely beautiful red and gold and luxurious. Breakfast was plentiful and 😋 delicious. Good location too. Around 10-15 mins by taxi to San Pedro train station. Close to restaurants and shops. The room was absolutely freezing when we were there May 2025. We should have asked how to get the room warmer but were so tired after our travels to Machu Picchu we didn't. The hotel says its a boutique hotel, but there were no toiletries in the bathroom. It would have been nice to have just basic shower and hair shampoo. Small thing but a little disappointing. That said lovely hot shower.
• Barbara (9/5): Superb -
• Roy (9/5): Superb -
• Barbara (9/5): Superb -
• Hendriatta (10/5): Had a very nice and comfortable stay at Casona Corrales. - The staff provided excellent service (we had to reschedule our stay, store bags at 3 am to leave for a 2 day tour, check out at 5:30 am - they accommodated our needs without concern), rooms were beautiful and clean, and the bed as well as comforter were very comfortable. Excellent location as well The wifi was bit sporadic and unpredictable and the noise from the street might bother some people (though we were not bothered by it)
• Todd (10/5): Best value in Cusco - Location, price and room . . Great bed! Very boutique inn. The breakfast.
• Nash (10/5): It was beautiful with spatious rooms and reasonably priced that provided a home base for adventure. - The hotel was not far from the Plaza de Armas. We did not have much of a view from our window, but we did not have any street noise either. The staff was very accommodating and allowed us to keep our luggage their while we hiked the Inca Trail to Machu Picchu. The lobby and rooms were beautifully decorated. No complaints.
• Julio (6/5): Pleasant - Decorations Since the floor is wooden, tours usually start early in the morning, and the guests in the room above us made a lot of noise with their footsteps, so was complicated to us sleeping well at that moment.
• Julio (6/5): Pleasant - Decorations Since the floor is wooden, tours usually start early in the morning, and the guests in the room above us made a lot of noise with their footsteps.
• Rafael (10/5): Exceptional - Friendly staff, comfortable room, excellent location No complaints, Everything was fine
• Kosta (9/5): Superb - Very unique hotel. Charming
• Straughter (5/5): Wish I had stayed somewhere nicer. - Great location and nice balcony. No body wash, no face towels, they required you to pay at checkin. Also, the rooms were not sound proof. I could hear people in the other rooms, talking and walking around and I could hear people on the hallway talking, which disturbed my rest. They also charged 5 soles for dirt on a towel, which towels get dirty when used.
• Eyal (10/5): Exceptional - Great location close to plaza del armas. The room was very clean and comfortable. The staff were friendly and helpful. Highly recommended All good
• Sergei (9/5): Beautiful place with historic atmosphere - Very beautiful room with cosy interior
• Stacy (9/5): Returned for the Decor and Great Location! - I stayed at this hotel for the first time some years ago and returned again when I went back to Cusco this year. I find it to be a great value for the price. The decor is lovely, the woodwork everywhere is gorgeous, the staff are helpful, location is perfect, and the rooms are quite large. The hotel seems to a have new policy they have tacked up in the rooms where they say you'll be charged extra if the towels or sheets are soiled. I found that to be odd and confusing for a hotel.
• Olenka (8/5): Very good -
• Stacy (10/5): Ornate hotel in a great location! - Breakfast was good, the hotel and rooms were gorgeous, and the staff were very attentive and helpful. This was my second stay at this hotel. Would recommend! Check out was at 10am, and they had pretty strict rules regarding not staining the towels, which seemed odd. The staff did seem willing to be flexible and helpful with extra towels, though.
• Andres (5/5): Passable -
• Ajleeta (8/5): Very good - The breakfast was delicious (fresh fruit, bread, juice, yogurt, avocado, meat and cheese) every day. The location is about as central in Cusco as you can get (nothing was more than a 15 minute walk). The room was extremely loud, from the people above us, in the hotel and outdoors.
• Ursula (7/5): Ok. - I loved the breakfast. Lots of fresh fruit, including berries and avocado, fresh real juice, delicious coffee. It has a spa where they give really good massages and treatments. It needs an energy cleaning.
• Shawn (8/5): The hotel was fun and very close to everything - It is close to everything. The hotel is amazingly decorated in the rooms and in the lobby. The breakfast is good and lots of it. The staff are wonderful and will give you lots of advice and help. Nothing
• Badr (10/5): Will definitely be back - The Hotel was clean , the design was and style was great. The staff were super friendly. And the placement of the Hotel was near the center .
• Jackie (9/5): Superb -
• Maria (10/5): Exceptional -
• Luis (10/5): Gorgeous colonial mansion with period furniture. Wonderful staff. - Beautiful, historic, colonial mansion with exquisite wood carvings; a living museum. Great period furniture. The receptionist was very corteous, extremely considerate and helpful. We arrived past midnight and had to leave early, so he personally prepared us a "to go breakfast" and left it with our names at the reception. All good.
• Alarna (8/5): Very good - The location of this hotel is excellent - very close to lots of sights and restaurants in Cuzco. The staff were very friendly and helpful. I had a fabulous massage at the hotel spa. Interesting decor throughout the hotel. There was quite a bit of noise coming from the room upstairs due to lack of insulation on the ceiling.
• Stephanie (3/5): Nice staff, horrendous beds - The staff were helpful and kind The beds were incredibly uncomfortable and they have this soap on the sheets that’s so harsh they all felt sticky and wet. The towels and sheets all had a blue hue to them because of the harsh cleaning chemicals. It must have been something bad as I ended up feeling very congested when I slept on a pillow and had to strip the bed to sleep. Included free WiFi.
• Lawrence (8/5): Great location and breakfast - Good breakfast with lots of fruits and smoothies. Eggs were cooked to order; fresh breads with butter, jam or cheese and ham. Avocados were fresh and beautiful every morning. Location is very close in town with no steps or hills. Rooms were quiet with the exception of lousy neighbors. Large room and the triple room has no one on top of them. There was a massage place inside the hotel but it was amateurish and we don’t recommend it. The young man who checked me in was friendly and brought all my bags up the stairs. Wifi wasn’t the best. Walls are thin. If you have lousy neighbors, you can hear them talking in their rooms. Heaters has remote control but the front desk people has to turn it on for you. They have to go into your room to turn it on and off. Completely, inconvenient since you have to go downstairs and upstairs again. no air conditioning. Room can get really hot if the windows are closed. If you open the windows, there are no screens so you risk having mosquitoes in the room with you. Coffee was thick and dark.
• Panmella (3/5): Frustrating, I paid an absurd amount for the stay, had sleepless nights out of fear of the rodent, and not once did they - The kindness of the staff and of the decoration. A more detailed cleaning is needed, as there was dust on the furniture. The bath towels should be larger and of better quality. Additionally, during the first two nights, there was a rat in my room, so the hotel needs pest control. They claimed this had never happened before, and I had to show them a video of the rodent for them to believe it.
• Bernard (10/5): Exceptional -
• Artemis (8/5): Very good -
• Suzan (8/5): Good location, nice Authentic old palace. - Very Authentic Classic Old House of a previous bishop, which gives a great sense of history . Very clean , staff are helpful, Breakfast was basic but with different varieties of fresh fruits. Kitchen staff were very friendly. Location is very good. Beds are comfy. Room was heated Staff most of them don't speak English it took me more than an hour to check in with a confirmed booking because the lady in reception didn't know the procedures and didn't know much English. There is No water boiler in the room , so every time you want to have cup of tea you have to get out of your room to the reception area. Floors are made of wood , so it might become a bit disturbing when someone is moving around early in the morning.
• Pegah (8/5): Would stay here again - Great location, very roomy, great ambiance, clean, good breakfast, very kind staff. Staff didn't speak English, no elevator
• Adrian (7/5): Good -
• Adrian (7/5): Good -

Photos