Heritage Hotels Arua
Location: 24 Weatherhead Lane, Arua, ug
Star Rating: 6.4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Heritage Hotels Arua offers elegantly designed rooms equipped with modern amenities like flat-screen TVs and private bathrooms. Some units even feature safety deposit boxes for added convenience.
Dining Experience
Indulge in a culinary journey at the on-site restaurant, serving a delightful mix of African, American, and Caribbean cuisine. Special dietary requests can be accommodated, ensuring a satisfying dining experience for all guests.
Recreational Activities
Unwind with a game of billiards or explore the area with assistance from the hotel's informative reception staff. Additionally, guests can enjoy the lush garden, shared lounge, and bar facilities during their stay.
Experience comfort and convenience at Heritage Hotels Arua.
Important Information
Policies
Check-in: 11:00 AM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Luggage storage
- Express check-in/check-out
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Personal trainer
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Broadcast Live sport events
- Pub crawls
- Happy hour
- Aerobics
- Stand-up comedy
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Pool toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV, a dining area, a safe deposit box, an electric kettle as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Bidet
- Linen
- Dining table
- Clothes rack
- Toilet paper
-
Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV, a dining area, a safe deposit box, an electric kettle as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Bidet
- Linen
- Dining table
- Toilet paper
-
Single Room
Offering free toiletries, this single room includes a private bathroom with a shower and slippers. This single room offers a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Toilet paper
-
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. This quadruple room is air-conditioned and has a flat-screen TV, a safe deposit box and an electric kettle. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Linen
- Toilet paper
Guest Reviews
- Kimera (7/5): Good -
- Daniel (5/5): Passable -
- Lamech (5/5): Fairly ok.could be better - The location The beds and bedding Cleanliness Value for money Communication was poor Water stagnated on the shower The price on booking.com was challenged The segmentation between the two hotels which are not at same place is not clear and confusion happened Hot shower was not working and that doesn’t match the description
- Nixon (7/5): Good -
- Some (6/5): it worth a try - staff location far from the towm
- Moustapha (9/5): Superb - I liked the decoration of the room and it was very clean TV was not working
- Mikael (2/5): Very poor - We stopped over at the Heritage Hotel two times within two weeks. Rented four rooms. The crew was very good, helpful polite and friendly. We didn't like that there was no hot water in two of the rooms. In another room the bath tub drainage was clogged and the water from the water tap was black and dirty. Really disgusting. No light in one of the toilets. We told the crew about it but a week later when we came back it was exactly the same.
- Lea (10/5): Exceptional - The staff went out of their way to make sure I had everything I need and was incredibly supportive and amazing!
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