Bungalow Beach Hotel

Location: Kotu Strand P.O. Box 2637, Serekunda, gm

Star Rating: 7.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 07:00 AM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Car hire
• Massage services
• Table tennis
• Currency exchange
• Shared lounge/TV area
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Outdoor furniture
• Shallow end
• Beauty Services
• Cashless payment available
• Fire extinguishers
• Key access
• 24-hour security
• Broadcast Live sport events
• Happy hour
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Beach umbrellas
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Guest education on local ecosystems and culture
• Pool toys

Rooms Available

• Standard Apartment

  This double room has a seating area and tile/marble floor.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Shallow end
  • Trash cans

• Deluxe Apartment

  This apartment features a flat-screen TV and seating area.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Shallow end
  • Trash cans

Guest Reviews

• Romain (8/5): Super - Petit dejeuner RAS
• RASHA (7/5): - Personnel au top! Tres souriant et aimable, répondaient à nos questions et bien acceuillants. Les lits sont très confortables et l’eau de douche était bien chaude très rapidement. Pas eu de moustiques Logement petit, assez vieux quand même et très mauvais wifi! C’etait aussi dommage que leur rue ne soit pas illuminée
• LJUDMILA (9/5): -
• Awonusi (8/5): - The ambiance and proximity to the sea Nothing in particular
• Ulla (8/5): -
• Jens (8/5): -
• Connie (9/5): - Beach view Had to upgrade room
• William (9/5): Nice and quiet with direct access to the beach - Location is great, close to the beach and village centre. If you wanted to relax completely you wouldn't have to go far. Plenty of restaurants close by. All the bars are similar and quiet at the time I was there. For the young (or young at heart) you have to head to Senegambia nearby. Much more nightlife there.
• Sue (8/5): Very good - Very comfortable and clean No washing line, plumbing problems with wc
• jesper (10/5): -
• Airi (10/5): - 3.kerta samassa hotellissa. Loistava sijainti, aivan meren tuntumassa. Ihana kuunnella meren pauhua huoneessa. Suurin osa henkilökunnasta aivan ihania ja pomo luotettava ja tarkka mies. Loistava valinta jos haluat majoittautua meren äärellä ja rauhallisessa hotellissa.
• Amadou (10/5): - The cleaness and frendly
• caren (7/5): - Location right on the beach and security excellent staff wonderful The internet was terrible only available in the reception . Sometimes 5 people hanging around trying to connect then they have to reset it. It says entertainment I was there 10 nights and apart Fromthe new year when you paid for it they put some on the last night
• Rochelle (1/5): Not as Advertised - Good access to the beach There was no internet in the rooms and as a traveler, I couldn’t access internet or use my phone in my room without WiFi. Also their page says that there is air conditioner but they claimed my room didn’t include air conditioner
• mireille (1/5): Depuis que j'utilise Booking c'est la première fois qu'on me traite ainsi - La localisation face de la mer Je pense que les clients de Booking son très mal vu Nous avons eu la chambre la plus nul de l'hôtel Pas de Wifi Pas de climatisation bref aucun effort pour nous mettre à l'aise
• Yassin (5/5): Slitet men nära stranden - Väldigt nära stranden och personalen är väldigt trevlig Gammalt och slitet hotell som sett sina bästa dagar. Badrummet var inte alls fräscht pga slitaget. Föråldrat kalk som var grönt, toasitsen var hemsk. Frukost som ingår är inte sedvanlig hotellfrukost man får färsk bröd varje dag, sedan är det en kyl med lite varor
• Monica (8/5): - La posizione, la pulizia, avere pane fresco tutte le mattine, e frigo fornito di latte, succhi di frutta e formaggini, oltre a caffè solubile, e zucchero La spiaggia potrebbe essere attrezzata meglio con gli ombrelloni
• Melisa (7/5): -
• David (8/5): Overall thoroughly enjoyed my stay. - Location and view from room of the beach and Ocean Air con should be included in the price More choice and additions ( fresh fruit) to the breakfast
• NGOM (9/5): - Magnifique hôtel, très belle plage
• Kuppi (5/5): -
• Caroline (8/5): Einfach, aber ausreichend, schön mit Kindern, Kinderpool vorhanden - Sauber, Kleine Küchenzeile, großer Pool Wenn man einmal nein sagt zur Zimmerreinigung, wird es für den restlichen Urlaub angenommen und es kommt niemand mehr. Ansonsten landestypische „Schnelligkeit“ 😉
• fabio (8/5): Ottima posizione, personale da migliorare. - Posizione ottima per servizi e visite. Stanza ampia direttamente su oceano. Parte del personale disattento e disorganizzato. Quasi nessuno parla francese come dichiarato su sito, avevamo scelto la struttura sopratutto per questo.
• LaShayla (8/5): Enjoyed the stay would come back again - Love the proximity to the beach. Every thing you needed was on the property or in walking distance. The about of insects
• Maria (6/5): Mest OK. Virkelig dårlig restaurant. - God beliggenhed. Selve lejlighederne var fine nok. Der kom dog en grim lugt fra afløbet i badet. Restauranten er Virkelig dårlig!! Bed om at få morgenmad på værelset, så du slipper for at bruge restauranten.
• Hane (10/5): - L'emplacement est ideal et les locaux sont propres. Jai bien aimè.
• Daniela (3/5): - Die Lage war sehr gut Besuch war immer Problem, Securitys aufdringlich
• Rahman (6/5): -
• Rolf (10/5): - It was pleasant to stay here. Nice pool and you can walk from the room to the beach and into the sea in your swimsuit. Bad breakfast, but there are many good restaurants in the area
• NicoleVandeWiele (7/5): goed, zonder meer - De ligging liever ontbijt in restaurant in plaats van op de kamer
• Jes (8/5): Djligt ophold - Personalet Morgenmaden er juice, mælk marmelade og lidt smøreost + frisk brød hver morgen på havebordet - forvent ikke for meget af "Inkl. morgenmad."
• Algie1 (4/5): - Läget på stranden. Stranden med skugga från palmerna. Trädgården. Poolen Slitet. Stället har sett sina bästa dagar. Inga handdukar när vi kom. Fick säga till om det. Dåligt. Otaliga strömavbrott. Olidligt på natten. Dålig köksutrustning.
• Wendy (1/5): Avoid at all costs till better reception staff - We got there at10pm first they tryed said I had no booking I had reference everything on here then they said no downstairs room left which I had booked 3wks before and message them they said ok, so they said only upstairs left which no good has I said I got person who can not do stairs at all. They just left there in reception and they went to the back room we was just left there stranded in middle of nowhere. We had to get security man off the gate to get us a man taxi take us new hotel absolutely disgusting. The woman staff was so arrogant and ignorant.
• Lorraine (10/5): Exceptional -
• Tamás (5/5): Passable - have a nice part of the coast The continental breakfast was no more than a joke
• Sheku (5/5): Passable -
• Julia (9/5): Practically perfect - Perfect location clean tidy with excellent staff and customer service who created a welcoming atmosphere Breakfast food delivery was a bit hit and miss, fridge was stocked with a few items on 2nd day and last day only leaving insufficient stocks to cover a 14 night stay. No instructions or information regarding Breakfast provisions; consequently I was being asked daily by new arrival guests how did I get Breakfast items. However, daily deliveries to my door each morning of fresh bread was brilliant .... just needed fridge replenishment to be equally as reliable!
• Stephanie (9/5): Lovely.. - Fantastic setting Clean Lovely staff Would add stay again
• Koelman (10/5): Exceptional - Near the beach Very clean.
• Julia (9/5): Superb - Great location clean and comfortable excellent fresh bread delivered to room daily. More frequent regular replenishment of fridge groceries for breakfast would be better as 1 x juice carton, 1 x box 8 triangles of cheese not enough to last 2 weeks! But otherwise excellent More breakfast groceries needed and more frequent replenishment required
• Csik (10/5): Exceptional - Beautiful area, amazing view, friendly staff No
• Elhadji (7/5): Good -
• Samba (7/5): Good - The place the beach the room The breakfast, only bread, you have to buy anything else even th Soap in the toilets
• Elhadji (7/5): Good -
• Aigars (7/5): Good -
• Olaf (8/5): Satisfactory, I ended up extending my stay at Bungalow Beach Hotel. - No fresh bread and very basic continental. The breakfast.
• Mo.oliver (8/5): Good stay but Restaurant could be better and very expensive - Fresh bread every morning, Quite but felt safe The Restaurant was very slow and expensve
• Chacha (8/5): Very good - The hospitality and kindness of the workers... The breakfast ration for a family was for me not acceptable...
• Rohey (2/5): Very poor - No options. It was bad
• Kate (7/5): Convenient and comfortable - Location very convenient for beach, nature walks, river, craft area and places to eat. The pool, clean and a good size Comfortable beds. WiFi better than expected Welcome was quite cursory and lacked information The included breakfast in the apartment a bit minimal and took us two days to sort out Restaurant prices on the high side so we only ate there once.
• Constance (7/5): The staff were friendly, the environment was great. Good view of the beach - Serenity
• Oumar (8/5): Very good -
• N'dri (4/5): Disappointing - Staff very welcoming, kind et available Good facilities Bad wi-fi Swimming pool not clean Basic breakfast
• Marlene (7/5): Good -
• Kathryn (10/5): Exceptional -
• Bassam (8/5): Very good - - close to the beach - big roams - room service can be improved especially changing the towels when needed and provide toilet paper.
• Roland (7/5): Good -
• Maria (10/5): Exceptional - Great location. Comfortable apartment. Fresh bread every morning.
• John (7/5): Good -
• Peter (4/5): Disappointing - My Tablet was stolen within 2 days of me being there. On considering an onsite meal, I found the hot plate, fridge and TV didn't work - I gave up after reporting it 3 times
• Dominique (10/5): My stay at BB's - It's not my first time staying at this hotel. I like the location, staff, my room clean every single day, bread put on the table every morning 😀 and the sound of the sea and palm trees at night. I had lovely neighbours too! I recommend this hotel 100% There is something I didn't like about two members of staff but I would rather tell them personally. The rest were really nice and friendly. But just because I am a solo traveller, this doesn't mean I go to Gambia for what many people think people travelling on their own go to Gambia for... That is NOT my case. I also sent an email before going to the hotel (twice) and never got a response. I was asking if it was possible to have a top floor room. When I arrived, they gave me a ground floor room. It is just a matter of preference and feeling safer. I decided to stay in that room as it was nice and I liked my neighbours. They all seemed very friendly and I felt safe.
• Diana (9/5): Superb -
• Damian860402 (10/5): 7days holidays - Everything, amenities, especially the staff, friendly, great people. Wifi a bit weak.
• James (8/5): Quiet, peaceful gardens with sea views. Friendly and efficient staff. - Beach location excellent, also in a quiet area. Small kitchen for some self-catering. We’ll kept gardens and pool. Important - Need more shade umbrellas around the pool, only two there for 25 sun beds. No live music in bar/ restaurant. Too quiet, not many customers.
• Adiatou (3/5): Poor - Is right on the beach. Staff begging me
• Angela (8/5): My stay was very pleasant. I liked the apartment and would stay long-term if it was affordable. - 1) The bed was very comfortable and those pillows were the best I've experienced in a long time. 2) The kitchenette was very convenient and suitable; however, as someone who loves to cook, I dreamed of an oven! 3) The hot water temperature and water pressure in the kitchenette and bathroom were so great. 4) I appreciated the fact that the property was not very noisy at night. Even the NYE festivities ended earlier than anticipated. 5) Everyone was so friendly and very hospitable. No one I met was disagreeable. Unfortunately, I do not remember everyone's names, but Mr. Sillah, Alieu, the other young man, and the young woman at the front desk were very kind and helpful. The young lady who brought my salad to my room the first day and then assisted me in the restaurant was so nice. John in housekeeping was very accommodating and quick to assist when I needed anything. The gentlemen in the beach bar and security were also very pleasant and helpful. Others in the mini-mart or just passing by on the property were all so pleasant. 1) The WiFi did not work very well. 2) It was too bad that there are only a few television channels available for viewing. 3) Considering the climate, I think that if the AC is not complimentary in every room a fan should definitely be available at no cost. 4) I really appreciate the good customer service demonstrated. However, as a customer service consultant and trainer, I must confess that I noticed several areas that could stand improvement. I plan to follow up with Mr. Sillah at a later date to discuss how staff can provide an even greater customer experience that will be the ultimate model in the Gambian hospitality industry.
• Gisela (8/5): excellent -

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