Gia Sydney

Location: 38 Harbour Street, Sydney, au

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Sauna
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Internet access
• Exercise/lap pool
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Heated pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Studio

  Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This studio is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Heated pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Trish (7/5): Handy location and decent value for money for a 5 day + trips to sydney - Great location close to Chinatown, Darling Harbour abd the CBD. Spacious and cute, with a serviceable kitchenette including 2-burner hot plate, microwave/oven and small fridge.
• Hashem (7/5): - - Location is good - clothes cupboard available - basic kitchen amenities - check out time is 10 am. I asked through their website and booking.com for late check out (which you pay for) and yet i didn't get a reply until i left the apartment ! - only 1 key
• Elise (10/5): - Everything was perfect! We had a wonderful stay at Gia Sydney. The hotel was great, very clean, comfortable, and well located. The staff was lovely and helpful throughout our stay. Everything went super well — we highly recommend this hotel and would definitely come back
• Élise (10/5): - Everything was perfect! We had a wonderful stay at Gia Sydney. The hotel was great, very clean, comfortable, and well located. The staff was lovely and helpful throughout our stay. Everything went super well — we highly recommend this hotel and would definitely come back
• Thi (6/5): - Clean and located close to public transport Pool was in another building
• Arna (8/5): -
• Elisa (10/5): - Le logement était spacieux et confortable. Placé a proximité d'une rue passante mais le logement était côté cours et très calme. A proximité de tout, nous nous sommes deplacés uniquement a pieds et tout était assez proche.
• Carrie (8/5): -
• Diane (10/5): Great clean and comfortable central location - Close proximity to transport and eating options Difficult with two adults as no place to store suitcases
• Bronte (9/5): - Location and ammenities were very good There was no fan in the bedroom or ventilation for the bathroom.
• Patricia (10/5): Wonderful - It was comfortable, quiet loved it N/A
• Shao-Hsuan (9/5): -
• Hannah (7/5): -
• delanie (10/5): Great and very easy. - Great location, good room with good facilities in the building. Kitchen with microwave oven, dishwasher, fridge, and dining room. TV with lots of services and options for apps, and free (easily joinable) wifi. Only concern was the walls being thin - could hear neighbours talking loudly at one point. No washing machine/dryer in the apartment but one within the building ($4 for use of washing machine/dryer) and drying rack in the room.
• RAY (8/5): - well equipted service apartment, everything is nice and clean. Fantastic location to everywhere. Definitely consider come back to stay next time. The noise came up from the main rd down under the building, as the windows aren't double glazed, the first half night you just have to put up with the traffic noise.
• Mireille (8/5): Un appart sympa pour visiter Sydney! - Le logement est confortable, près des lignes de tram qui nous permettent de rejoindre facilement les lieux qui nous intéressent. Bien équipé. Réponse précise et rapide à la question que nous avons posée. Il faudrait prévoir deux jeux de clés (problème déjà évoqué dans plusieurs avis) Accès piscine digne d’un parcours du combattant! J’ai decroché à la 5 eme ligne…un plan clair et précis pour l’accès à la piscine et à la salle de sport serait bienvenu. Ni balai ni petit aspirateur de table pour ramasser les miettes, surtout lors d’un long séjour. (problème déjà évoqué dans plusieurs avis) Pas de ventilation dans la salle de bains/WC (problème déjà évoqué dans plusieurs avis) Des inconvénients compensés cependant par la qualité du logement…
• Benjamin (8/5): Clean, central and nice staff. - Central, clean, spacious, easy to check in Dated in places
• Roger (8/5): Great Location for Sydney - Location was great, close to Sydney’s CBD & transport Didn’t receive the code to gain entry, unable to contact anyone using the supplied phone number. Finally got in after contacting via messenger
• Made (9/5): - The room has a theme, that's quite unique in my opinion.
• Kathleen (6/5): Good size room for two people with good location in Chinatown. - Located centrally in Chinatown. The room was a good size for two people. There is a small kitchen with basic kitchen utensils, a microwave and two hot plates. There were no staff to answer our questions. Check in was all done via email instructions. Air conditioning is controlled centrally within the building so you cannot adjust the temperature in the room. One evening we were cold with no way of warming the room.
• PAULINE (1/5): Uncomfortable - There was no breakfast Bed was broken. Couch was pain full. Unit was dirty. Spider we'd in the air conditioner. Cheaply fitted. No tv to watch while in bed.
• Indira (8/5): - Bathroom smelt bad
• Regina (8/5): Dificuldades na minha entrada - A localização maravilhosa. Perto de meios de transporte. Podendo fazer muitas coisas a pé. A forma irresponsável que agiram comigo em relação a entrega das chaves. Em nenhum momento ficou claro que deveria fazer check-in online para receber os códigos para entrar na portaria e apto.Uma vergonha. Pediram para confirmar o horário que chegaria. Aí chegar ninguém lá. Estava sem Internet. Foi traumático. Tive ajuda em uma loja de celular. E por fim consegui as senhas. Questionei bastante a GYA Uma funcionária retornou, disse que investigaria e retornaria.Mas não cumpriu a palavra. Retornei Questionando os motivos. E nada. Fiquem atentos quem reservar com esse pessoal.
• enzo (8/5): -
• friedrich (10/5): - Okay so I was NOT expecting to love this place as much as I did. Booked it last minute and it completely exceeded expectations. First off, no front desk, no check-in line, no awkward small talk with staff at 11pm. You get everything sent to your phone before you arrive and just walk straight in. Genuinely felt like unlocking my own apartment. Love that for me. The place itself is super clean, modern, and way more spacious than the photos suggest. Full kitchen, comfy bed, good bathroom — everything you actually need. Stayed four nights and never once wished I'd booked somewhere else. Pool on site was a huge vibe after walking around the city all day. Jumped in, immediately felt like a new person. WiFi was fast, the aircon actually worked (you'd be surprised how rare that is), and the whole digital-first thing Gia has going on just makes everything feel effortless. If you're visiting Sydney and want somewhere that feels like a proper home base without the boring hotel energy, just book this. You won't regret it. N/A
• John (10/5): Excellent for a short stay in Sydney. - The property is clean and well maintained. Location is good - easy to get around. Properly furnished with everything you need for a comfortable stay. Couldn’t fault it really. Good for a quick business trip.
• Melanie (9/5): - Great amenities, location and customer service. Everything was clean and we were very comfortable. The bathroom did not have a vent so there was a lot of moisture in the air after a shower (could lead to mold). The dampness was a bit uncomfortable. The towels also shed a lot of lint, I think they need to be replaced.
• Kadour (2/5): Le séjour le plus bruyant et moins reposant de ma vie - Les équipements de l’appartement sont très bien pour un court séjour et le lit est d’une très très bonne qualité. J’ai réservé pour deux nuit afin de me reposer et j’ai eu la grande surprise d’avoir des travaux toute la journée et surtout en supplément d’autres travaux très bruyant la nuit et ça sur les deux jours. Gros point négatif également la sécurité. La porte ne ferme tout simplement pas, pas de verrous rien du tout, tout le monde aurait pu avoir accès à mon logement pendant que j’étais à l’extérieur.
• Philip (8/5): -
• Catriona (9/5): Great for ICC and Darling Harbour - Clean and comfortable - very good bed. Lounge is quite spacious. Location was perfect for conference at ICC. Maybe not so central but easy walk to Sydney Town Hall. Remote staff very response e.g. provided a 2nd access key
• vikas (9/5): -
• Dfmallo (8/5): Viaje en pareja - La ubicación, cerca del centro, Darling Harbour y restaurantes. La ducha no era demasiado cómoda. Se salía agua constantemente. Había también algo de olor a cañerías, no insoportable, pero sí un poco molesto.
• Saana (7/5): -
• Ditchfield (7/5): Great location! Bathroom needs updating. - Fantastic location and easy check in/out. Bed was also very comfortable. Bathroom needs renovating. Shower screen over bath covers less than half of the bath so water goes everywhere every time you have a shower. It seems to be made for people under 5’2. Shampoo/conditioner/body wash supplied but the bottles are too small for the holder so you can’t get anything out of them. Whole bathroom needs cleaning and replacing.
• Kevin (8/5): Was ok - Was central to where we wanted to be Was very noisy due to a dehumidifier hose , which was connected to a piece of card placed where a window should have been
• Brett (10/5): Great option! - Stayed in the Executive One Bedroom for a couple of nights while attending an event at the ICC. Room was clean, well-sized and properly furnished — separate living area, full kitchen, comfortable king bed. Nothing felt budget or worn out. Location on Harbour Street is really convenient, Darling Harbour is right there and the ICC is a short walk. Check-in was easy and straightforward. Good value for Sydney CBD. Nothing major — would maybe appreciate a bit more information at check-in about the local area but that’s minor.
• Ana Carina (9/5): - I liked the bathtub. The neighborhood is noisy at night.
• Bethany (8/5): Good location - The location was great and great facilities The communication wasn't great and I found hairs in the bathroom/ on the towels
• Serafina (9/5): Ein tolles Apartment für einen Citytrip - Sehr zentrale und sichere Lage in Chinatown. Opernhaus und Hafengegend fußläufig in ca. 25min zu erreichen. Ansonsten Busstation auch nicht weit. Apartment sehr groß und sehr gut ausgestattet. Sehr gutes WLAN. Fitnessbereich ziemlich veraltet und kompliziert hinzukommen. Hat man kein Bock drauf. Schön wäre eine Gepäckaufbewahrung im Haus.
• Matthew (8/5): -
• Leonid (10/5): Great location and very comfy room, will 100% book again. Good value for money. - Amenities and location
• Hayley (10/5): Comfort, Value and Location at its best! - Location is truly fantastic! It was such a comfortable stay and easy access to absolutely everything. Honestly it would be hard to find better value anywhere else in Sydney. I didn’t like that we had to go home. I would have loved to have stayed a few nights longer
• Fitte (8/5): - Tidy and clean Too hard to find the location
• Jeannie (8/5): -
• Liz (10/5): Amazing stay - The location was phenomenal. Within walking distance of so many amazing restaurants and Darling Quarter. The apartment itself was beautiful, clean and bright which I loved. The bed was super comfortable. Check in was super easy, and when I called to ask a question, the staff were very helpful and friendly. I can't recommend Gia enough, it was the perfect stay.
• Jeannette (10/5): -
• AF (8/5): Hier kann man starten, um Sydney zu entdecken. - Sehr gute Lage, gute Schallisolierung der Fenster Der Herd ließ sich nicht anmachen, die Wohnungstür klemmte.
• Teigan (8/5): - Close location to darling harbour and light rail station which made it easy to access circular quey and the rest of the city. Central location Love that it had a stove and bar fridge, so we were able to budget during our stay
• Joanna (8/5): - there was everything we needed, place to work, relax and cook. enough space, spacious bathroom. bed was too soft for us
• Kate (9/5): Best location. - Perfect location. Bed comfortable. Basic needs met in kitchenette. Access to self help, retail and dining out. Last minute lockout for tired traveller and not yet having Australian phone link, was fortunate there a an Australian trying to enter at the same time. Please write down intercom code and lockbox code from earlier messaging before you leave home.
• Jo-Ann (10/5): - Everything The shower was a little tricky but very minor drama
• LI (7/5): - 這是我睡過最棒的床墊，倒頭直接睡到天亮，客廳環境也很舒服 ，廚房有點小，但是對於旅遊的外食族，這些設施很夠用了 浴室有點霉味，因為沒有開窗且無換氣設備。而且沖澡的地方隔板較小，容易把水潑到地上，建議帶浴室拖鞋止滑。出門在外時要打開浴室門通風
• Melanie (10/5): - Établissement en plein centre, proche des transports, à deux pas de Darling Harbour. Le studio est fonctionnel avec plaque de cuisson, frigo, ustensiles de cuisine, lave vaisselle. Une machine à laver et un sèche linge sont à disposition des vacanciers au sous-sol (3 à 4$). Pour le check-in, cela se fait avec des boîtes à code, donc on peut arriver tranquillement sans être stressé à se demander s’il y aura quelqu’un à la réception pour nous accueillir. On nous a attribué un médiateur qui a pu répondre à nos questions en étant très réactif. Un grand merci à lui ( Yossi). L’accès à la piscine est un peu compliquée. Il faut passer par un gardien que nous n’avons jamais trouvé. Donc nous avons abandonné notre recherche. Nous étions deux adultes, mais seulement un seul jeu de clefs/badge( qui sert aussi dans l’ascenseur). Donc nous avons dû jongler avec nos activités respectives et les horaires.
• Kelly (9/5): - Location
• Daniel (10/5): - Enjoyed my stay. The apartment was clean, comfortable, and bigger than expected, with everything needed for a short stay. The bed was comfy, the kitchen was handy, and the location was excellent. Check-in and check-out were simple, and communication was smooth throughout. Great value and somewhere I will happily stay again. Nothing
• Ilan (10/5): Was excellent and I’ll definitely be back - Was clean and comfortable Nothing
• Johanna (10/5): We will definitely be back! - Great location! The room was clean and really comfortable, and the location made it easy to get everywhere. Would definitely stay here again.
• Kohei (10/5): -
• Shaun (10/5): -
• François (8/5): -
• Grant (5/5): A great location and lovely apartment with good amenities, but the stay was unfortunately let down by very poor communic - Overall, this apartment has a lot of potential, but unfortunately the experience was let down mainly by the lack of communication. On the positive side, the location was excellent! very convenient and close to transport, with a McDonald’s and Starbucks directly opposite, which made grabbing food and coffee really easy. The apartment itself was lovely, clean, and well equipped, with everything you would need for a short stay. We also appreciated being able to leave our luggage and the free late checkout, which was a nice gesture! However, the biggest issue was the communication (or lack of it). I tried contacting the company two weeks before arrival and received no response. When we arrived, there were no clear instructions on how to access the property, none of the phone numbers worked, and we were left stranded outside the building for three hours trying to figure out how to get in and how to collect the keys. And had no response from the company and ended up having to contact booking.com and an external company to get in! There were also a few other issues during the stay. When we arrived, the towels were still wet, which was disappointing. The cleaner also walked into the apartment at 9:45am while we were still in bed, despite normal checkout being 10am and us having been granted a late checkout. It seemed this information hadn’t been communicated properly. There was also no explanation of how to lock the door, which made things confusing. Additionally, the floor we were saying on in the building smelled strongly of cigarettes, which wasn’t very pleasant. (Which isn’t the company’s fault - just worth mentioning) Finally, we were asked to leave a 10-star review, which felt a little uncomfortable given the issues we experienced. Overall, the apartment itself is nice and the location is great, but almost all of the problems we experienced could have been avoided with clear communication and better organisation.
• Taiming (10/5): Good - Value for prices and good location and very clean Bed too soft, but acceptable.
• Knud Henning (8/5): -
• Jake (10/5): - Loved the look, loved the location, 10/10 would stay again
• Yusry (7/5): -
• Aileen (5/5): -
• Bhumika (2/5): Not good. - Location was convenient. The host fell asleep on us and failed to check us in. Arrived at the front door at 11:30pm, and we were unable to access without them opening the front door remotely. It started raining and we could only enter the building at 1:30am only because a random guest exited the building at that time. Host messaged at 4am in the morning stating they fell asleep. They were aware that we were late comers and were more than happy to accommodate us with our check in time. Apart from that, the smell in the room wasn't pleasant at all. Smelt wet like an old house but that was okay. I was woken up in the middle of the night with a smell that penetrated my nostrils with a diarrhoea smell. I could smell it from the moment I walked into that place so probably its sewage or something. Used food in the cupboards from previous people who booked the place and so on. I wish I was kidding when writing this.
• Sidi Mohamed (10/5): - Sehr gut
• Maria (9/5): -
• Stuart (10/5): This Home was So Cozy, I liked How you had all the Apps on The Tv, it Was Super Clean, Great Mirrors, Love All The Lamps - Everything Was Just Awesome. I Have No complaints.
• Victoria (9/5): -
• Helen (7/5): -
• Natalie (8/5): -
• Peter (9/5): -
• Suryakant (7/5): Wonderful stay - Location and facility. All good
• Cardenas Urrea (8/5): - Location The bed Hair dryer was so sticky
• Lê (10/5): - Thuận tiện
• Lorenz (7/5): -
• Olena (9/5): - The location is excellent, the room is cosy and the bed is comfortable. My child left his teddy behind and the staff was so kind to find it for us. "Unmanned" reception. There is no human being to talk to in person if you have any issues. You have to be patient enough to reach them on the phone.
• Heidi (8/5): Cheap clean and very economical for a short stay with all the essentials - It was in a pretty good location in Thai town although very close to a busy road. Compact but very liveable also had all the essentials and was very clean. They’re wasn’t much rooftop pool was a bonus for that price The view was rubbish, They’re wasn’t much cooking equipment (like no saucepans). The hallway was pretty smelly and none of the gym equipment worked. Plus it was a long trip to the pool which was in another building
• Pierre (6/5): Bel emplacement, accès compliqué à notre chambre - Emplacement. Insonorisation. Sentiment de sécurité. Aucun personnel sur place, excessivement compliqué d'accéder à la bâtisse et notre chambre, les clés sont dans in casier barré et le code d'accès principal nous est envoyé à la derniere minute. Stationnement en avant exclusif aux taxis, donc pas évident lorsqu'on a une voiture.
• Adam (10/5): -
• Cass (8/5): Quiet, comfortable stay in a great location. - Location, little kitchen, comfy bed, quiet. It was a great space and felt really nice to wind down after the day. The shower sucked and felt a bit gross with the shower slip mat. The toilet seat was askew and caught the back of my leg. The hallway smelled of smoke and the lift were heavy with the smell of garbage.
• MEI-SHEN (7/5): -
• Leszek (5/5): - Lokalizacja ok. Czystość ok. Dostęp do basenu i siłowni w drugim budynku łatwy. Niestety podłoga wymaga remontu. Parkiet był w kilku miejscach uszczelniony, brakowało klepek. Firanki i zasłonki wymagają prania lub zmiany. Wentylatory zakurzone, wymagają sprawdzenia bo zapachy jedzenia budzimy nas w nocy.
• Barry (7/5): -
• Maria (9/5): Centrally located - Very centrally located for where we wanted to go. The main building can do with a little upgrade.
• Ryan (8/5): Just right for a little home away from home. - Great location, really good sized comfortable space. Only downsides were laundry being on a separate level (as opposed to in the apartment) and gym/pool being in the next-door building and requiring a bit of work to get to. But as downsides go, I've hard far far worse before! Great place.
• Zimran (8/5): -
• David (8/5): -
• Sereana Patricia (10/5): Love to be back - Near to all places
• Caroline (8/5): -
• BOHYEOK (8/5): -
• Lucia (5/5): - great location, provided good facilities and products, photos were inaccurate, pool and gym were hard to get to, room was tiny
• Tomoya (9/5): キッチンがあって、立地も良くて、とても良かったです！ - お風呂のシャワーの水が、トイレ側に飛び散って、床がすごく濡れてしまう。もう少し水が飛ばないようにカーテンなどをつけて欲しいです。
• Phil (6/5): - Good location No staff, nobody answering the intercom, or the phone number provided. Have to go to the hotel next door to access the pool.
• Ji Min (Sophie) (2/5): Horrible experience. Would not recommend - The location. Firstly. The communication between me and the staff was very poor. I had paid for early check in and when I got to pick up the keys from 7/11 I did not received a lock box code, I had to call the manager and they told me to straight to the apartment. When I got there, the room was not ready and I had to wait 30 mins before I had to call again and was told to go to my room ? There was no apology during this situation until later on the day which I was not given any reimbursement for this ( which I paid for ). Secondly, the images in description for the listing online of this apartment shows a sauna. I waited 30 minutes for the sauna to turn on. It was not working so I went down to reception ( which is not the reception for GIA but another complex ) they said it has not been working for a long long time and that the building has to go under renovations. I had been deceived and the reason I chose GIA over another place was to use this facility. Thirdly, the reception at the other complex which I had to go through to get the keys for pool was EXTREMELY rude. Shouted at me for not knowing the times for the pools ( which gia had not mentioned to me on the hours ). The fridge is also NOT COLD, could not store fresh meat as it just would go off from the temperature being so low. I just also wanted to mention that I had texted the GIA team about my experience and had been ignored. Not even an apology or a response to my message. I know this because they sent me a message about them stopping the water supply and ignored my previous message regarding my concerns.
• Natasha (10/5): -
• Rhiannon (9/5): Besides the ride staff member, we had a great stay the property had everything we needed & more & the location w - Great location had everything we needed for a comfortable stay. Staff member was a bit rude. Myself & my daughter were at the pool for a few hours as it was 43 degrees that day. Staff txted me "return gym key now, I replied we have a pool key not a gym key & we’re still at the pool, he did not believe me so he came to the pool to check. I found this very rude.
• Steven (7/5): -

Photos