Hotel Laureles Plaza

Location: Calle 40 No 74-38 Laureles, Medellín, co

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Currency exchange
• Chapel/shrine
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Kid meals
• Evening entertainment
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Bingo
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Economy Twin Room

  The twin room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room

  Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Suite with Hot Tub

  This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features a mini-bar, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  The double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and a tiled floor. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Franklin (8/5): - Excellent front desk with Richard. Location is great. Clean. Nice jacuzzi with plenty of hot water, bubbles. Just a great place to stay if you want to visit Laureles. Nice restaurants in close vacinity. No complaints
• Diaz (7/5): - The staff all of them are great A+++ The room was 2 little
• Jenny (8/5): -
• Holguin Duarte (10/5): -
• Peña Forero (8/5): Es un buen hotel - Desayuno bien La ubicación no esta mal, aunque hay un montón de domiciliarios en la esquina Me entregaron la habitación antes de la hora del checkin Ruido en la noche por la terraza del hotel No repusieron elementos del baño de un día al otro
• Hanna (10/5): -
• Valencia (8/5): - La habitación Tal vez hacer más amplio el desayuno
• CESAR ORLANDO (8/5): Está bien. - La cama cómoda, el desayuno delicioso, es muy central, hay de todo en los alrededores, el aire acondicionado está muy bien! La habitación es nueva. La habitación es pequeña y el baño, si eres alto te cuesta moverte, el agua caliente salía apenas tibia.
• Dimas Alberto (10/5): - TODO TODO ESTA BIEN NO MPUEDO DECIR NADA MALO
• Carolina (9/5): -
• Eduardo (4/5): -
• Simon (10/5): - La ubicación es perfecta para caminar, cerca del comercio. El personal del staff son muy amables y pendientes de que uno este cómodo. Habitación muy cómoda, amplia y limpia.
• Estiven (10/5): -
• Guest (6/5): -
• FRANKLIN (10/5): -
• Victor (10/5): Agradable y comoda -
• Ribero (1/5): Mala - Ubicación Engañan con la foto de las habitaciones, son pequeñas, con ruido, desayuno feo
• Marcos (1/5): I arrived and was told that the room that I booked was already occupied for the last month. My reservation was never can - I arrived and was told that the room that I booked was already occupied for the last month. My reservation was never canceled and I’m now asking for a refund and I’m being ignored. I arrived and was told that the room that I booked was already occupied for the last month. My reservation was never canceled and I’m now asking for a refund and I’m being ignored.
• Maria Eugenia (10/5): Muy buen servicio y atención - La atención del personal, la alimentación, el aseo, el cafetín disponible. La terraza. La poca variedad del mini bar y la dificultad de maniobrabilidad en el parqueadero.
• Sonia (10/5): -
• Salcedo (1/5): - El desayuno Habitaciones muy pequeñas, mala atencion y muy costoso
• Daniela lucia (10/5): Excelente hotel, siempre vuelvo - La atención, el silencio, la comodidad, la comida y la cercanía a todo Un poco costoso
• Lander (10/5): - La atención del personal La Tina de la habitación 205 huele mal cuando se activa el hidromasaje
• rachel (10/5): - L emplacement près d’une belle place animé . Le petit déjeuner varié Néant
• Jonier (7/5): -
• Martin (10/5): - Todo súper céntrico todos muy amables La habitación que escogí de primera era muy pequeña pero luego me cambia a suite y súper
• Ruby Aleyda (10/5): - me gusto la atencion del personal, la señora de la limpieza muy amable, quienes servian el desayuno tambien muy amables, muy limpia la habitacion , el restaurante delicioso todo estuvo excelente volveria a hospedarme
• Cesar (7/5): - La ubicación es excepcional El funcionamiento del aire acondicionado
• Diego Miguel (2/5): Fea experiencia - Buena ubicación, las camareras muy atentas y el personal de ayb súper. El servicio del personal de recepción y su jefe fue pésimo, groseros todo el tiempo. Dia, tarde y noche los recepcionistas lo atienden a uno a las patadas. Buen hotel, pésimo servicio, por esto no volvería allí
• ALIRIO (6/5): - Desayuno mal,buena ubicación La habitación pequeña y muy cerrada
• Margarita (9/5): - El hotel está ubicado aprox a 4 cuadras de una de las vías más concurridas del centro por lo que, fue fácil inclusive conocer del movimiento día a día, de los que allí laboran y de noche está avenida también, nos brindó muchos opciones para tomar un cóctel y escuchar buena música. El desayuno ofrecido por el hotel dentro de la tarifa fue súper completo, muy variado y deliciosas frutas frescas, el almuerzo que ofrecen estuvo delicioso (la crema de espinacas, cerdo en salsa de maracuya, etc.). La atención de todo el personal, fue muy cordial y siempre dispuestos a brindar apoyo y guía de lugares que deseábamos visitar. Cómo es tan concurrido tuvimos que esperar casi 40 minutos para hacer el check in.
• Eric (10/5): Hotel de excelencia - Ubicación, limpieza, cercanía a restaurantes y su personal es excelente
• Reyna (9/5): -
• Blanca Cecilia (7/5): Normal - La ubicación y el personal muy atento La habitación muy pequeña, espacio muy reducido
• Adriana (5/5): - La ubicación. Las instalaciones, la limpieza, los desayunos.
• Ana Milena (9/5): -
• LEGER (7/5): -
• Martin (10/5): Relajación - Buen trato están pendiente a todo El cuarto un poco pequeño pero súper te acomodas a tu gusto
• Carolinaninorivera (3/5): Mala experiencia en este hotel - Ubicación La habitación era pequeña, cerca del area de la cocina y lavandería ademas cerca al comedor y a la entrada por lo que era muy ruidosa no pude dormir bien, además la comida no estuvo nada rica.
• Alejandro (10/5): - El caballero de la recepción super atento y amable. Que tuvimos que solicitar todos los días que nos sacaran la basura de la habitación ya que cada vez que la limpiaban la dejaban en el mismo lugar
• Javier David (7/5): La calidad del lugar NO justifica el precio. - La atención otorgada por el equipo de trabajo y su excelente ubicación. Paguè por una decoración adicional de cumpleaños y me sentí estafado con el precio cuando vi la decoración tan BÁSICA. El desayuno es buffet, pero su calidad... deja mucho que desear. Sus instalaciones son bastante antiguas y no hacen alusión al precio.
• yessica (10/5): -
• Romina (1/5): -
• Henry (4/5): Para el costo no justifica la habitación - La atención del personal La habitación muy incómoda, mucho ruido no sé pudo descansar
• Diana (6/5): Buena ubicación y sitio agradables para visitar en la noche - La atención del personal El aire acondicionado hacía mucho ruido.
• antonio (5/5): -
• Oscar (9/5): - La atención.
• Javier Ramirez (10/5): Felices vacaciones - La atención de su personal
• felipe (1/5): Desastrosa - No Mal servicio, poca higiene, desayuno repetitivo y malo y camas incómoda.
• Alee (9/5): - Comodidad y limpieza Muy buen desayuno El wifi no funcionaba por ratos, el aire acondicionado no logramos que enfriara
• HERNAN (8/5): - Ubicación. Desayuno Distribución habitaciones.
• hernandez pedrozo (8/5): - orden y tranquilidad del hotel
• leonardo (8/5): -
• Ricardo (10/5): -
• ROBERTO (7/5): All excellent except the mattress! - The hotel is very good. Food good. Staff excellent. Location the best. The bed was very uncomfortable — the mattress definitely needs to be replaced. This made it hard to get a good night’s sleep
• Luis Orlando (7/5): - Bonito hotel
• maria angeles (4/5): no volvería - UBICACION. Desayuno igual todos los días. La habitación incómoda. La limpieza regular. El baño para usar el lavamanos había que entrar cerrar la puerta incómodamente
• Magda (9/5): -
• Aguirre (8/5): -
• Juan Carlos (3/5): Regular - Central La atención en recepción fue la peor experiencia que he tenido en un hotel, hora 8:50 pm agosto 12 2025 .. llamo a recepción y no contestan y tengo que bajar, la recepcionista me atiende con 5 piedras en la mano .. y lo más raro es que es siempre es la misma recepcionista que me atiende como si no estuviese pagando por hospedaje de este hotel fue grosera, indiferente y ignoró siempre cualquier pregunta, siempre parece molesta , Esto hizo que me sintiera incómodo desde el inicio y arruinó la primera impresión del hotel. No recomiendo este hotel si buscas un trato amable o profesional en recepción. El hotel debería capacitar urgentemente a su personal de recepción para que trate a los huéspedes con respeto y cordialidad
• Daniel (3/5): Wer ein schönes und wohlerhaltenes Hotel sucht ist hier falsch, dafür sind Lage und Rezeptionspersonal sehr gut - Die Lage und das Personal sind toll Das Telefon hat gefehlt. Auf Nachfrage wurde auf vorherige Gäste verwiesen, die nachts und betrunken Mobiliar zerstört hätten. Das Wlan (Wifi) hat nicht bis ins Zimmer gereicht. Bettlaken hatten Flecken
• GARCIA (9/5): Recomendado para ir en familia. - Excelente ubicación. Cerca de una variedad de restaurantes ya sea caminando o en carro. Desayuno bueno, ofrecen desayuno típico de la región, café, té, jugo natural. En cuanto a la limpieza, excelente, muy limpia la habitación y los baños. La puerta del baño de la habitación tenia una abertura mayor a lo normal, por lo que los olores se salian a la habitación.
• Marcelo (7/5): - Ese hotel no es 4 estrellas.
• Marcos (7/5): Good - Great location near restaurants. Quiet and clean. Good for a couple nights.
• Esteban (9/5): Superb -
• Monteagudo (8/5): Very good - Nice price/quality Room too cramped
• Jessica (8/5): Very good -
• Eden (8/5): Very good - The location of the property was perfect for us. It was near attractions and nightlife, but not in the middle of it.
• Fredy (8/5): Very good -
• Mylene (7/5): All by all it is a good place for a short period of time and it was very safe - The staff was friendly and helpful The noise
• Marlon (10/5): Excellent - Everything Nothing
• Larry (7/5): Good -
• Andrea (8/5): Very good - The location was perfect and the facilities were ok. There is area of improvement, regarding the attention of details: one day, they didn't gave us toilet paper (and we ran out of it) and other day they forgot about the towels. Fortunately we carried our own.
• Shanella (6/5): The location is good but the bed and breakfast must be improved - The location The breakfast. Can be more variable with more fruits.
• L.mercera (8/5): Very good -
• Raquel (10/5): Exceptional -
• Gardner (9/5): Superb - The location and cost with air conditioning. Even though I know I registered as two people they told me that I had to pay 80.000 for my girlfriend because I registered for 1 person
• Vernor (9/5): Superb - Staff attention. Aunts at the room and pillows worn out
• Robert (8/5): Very good -
• Ralph (7/5): Good -
• Pedro (10/5): Exceptional - The location, the cleanliness and cordiality showed by every single employee
• Bolaji (7/5): Good -
• Nicolàs (8/5): So so - Arrived to the room and sheets were dirty. The room had some sort of signal blocking, that didn’t allow my data to be used on any of my mobile phones, and on top of that, wi-fi was very slow and not stable
• Edward (2/5): Would not reccomend - The breakfast and location were both good. Walking distance to restaurants. The staff was a hassle. Paid up front for 2 people. My information was recorded. Then my girlfriend was initially denied entrance for not having required documentation on her being. Really obnoxious. I paid for a king size room with a jacuzzi. The room was so small that the tub and bed were literally side by side. The A/C was unadjustable.
• Dupon (10/5): Exceptional -
• Carlos (10/5): Good enough - Location Air conditioning bad functioning
• Wanda (1/5): Warm room - The location real close to everything The room too warm they tried to fix it and all it did was too make it to leak water all over the floor and the bed after 3 days they changed our room
• Luis (10/5): Exceptional -
• Mcallister (3/5): Poor - Hotel staff was very rude and unreasonable
• Jeandella (9/5): Superb - All was good They can change the breakfast everyday was the same
• Horacio (7/5): Good - Staff was good, rooftop was nice, bar in rooftop, but no server or staff. I'm guessing it is for private activities. TV in rooftop has streaming services, but not the original remote, so I couldn't connect my apps. Only 2 channels. Jaccussi was good and clean, and the steam room was awesome. Pictures are misleading, rooms are too small and have no privacy. Windows in the room are fake. Mine opened to the work area, and my aunts opened towards the chapel. There was no space in the room to walk around. It was a nightmare. Cruise ship cabins are better organized and provided more comfort and walking área. To use lights and electricity, you need to put the key in a breaker switch, and once you remove it, power breaks down, so there is no chance to keep your electronics charging if you're not in the room. If you decide to step out of the room even for a few minutes, power breaks down, and the room gets hot in minutes. The air conditioner is not working properly. 😕 Mossy odor in room at all times. TV only has a few local channels. Decided to carry my values all the time, security lock box needed batteries and instructions have faded out, unreadable. The first day, I tried to complain about the room and was dismissed by the front desk attended, who referred, "That's the room you chose, and it's all we got." During my stay, they were remodeling in the basement.
• Savine (9/5): amazing, highly recommend, nice staff, good food. - I liked everything! Everything was so clean, the staff were amazing, really kind people and they were there to help in every moment that it was needed. The breakfast was delicious. The room could have been a little more bigger
• Juan (7/5): Great location, super clean. Rooms a bit small but good value for money if you are on a quick visit. - Great location, staff was friendly and the hotel is super clean! The person from staff that received me took us to a room that already had people inside! Not a nice moment when we opened the door and scared them...Then they took us to another free room but was not our final one. A bit annoying Rooms were very small.
• John (7/5): Good -
• Christopher (8/5): Great location and a friendly staff that is accommodating. - Great location and a friendly staff that is accommodating. The breakfast is good too. They charge too much money to have guests in the room.
• Luis (4/5): Disappointing - Clean and correct. Luckily I could get change to a free room in the upper floor. Rooms on the same lobby floor are a no-go. Way to noisy. Not looking like 4-stars hotel and a bit overpriced For the same money you can get better options in the same Laureles area. A bit disappointed of what I paid and what I got o this stay
• Jorge (6/5): Pleasant -
• Brenna (7/5): Nice and clean and nice employees. - every thing that the walls are to thin. I could here all my neighbors and any sound. I missed a lamp next to my bandstand.
• Marciano (5/5): Stay at laureles plaza. L - Nice and good location . Walls are not sound proof . If your neighbour speak you will hear it clearly.. When they are using the toilet it is like they were in your room.
• Rodolfo (1/5): The price is low but not worth it. The bugs and noise made it not worth the savings. Other better places I discovered co - I liked that it was in Laureles because I believed most of Laureles was more mellow than Poblado but this particular hotel seemed to be right in the middle of a very intense and loud neighborhood. The price was low and the photos were nice as well The room had bugs that seemed to come out of nowhere. The surrounding neighborhood was too loud for my tastes. Restaurants and loud bars that stay open late.

Photos