Swan Hotel

Name: Swan Hotel
Address: 16 Market Street, Wotton under Edge, Gloustershire, Wotton under Edge, gb

Location: 16 Market Street, Wotton under Edge, Gloustershire, Wotton under Edge, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Charming 3-Star Hotel in Wotton under Edge

Convenient Location: Situated just a short distance from Bristol Parkway Station and Cabot Circus, Swan Hotel offers easy access to key attractions.

Comfortable Accommodation: Each room at Swan Hotel is equipped with modern amenities, including a flat-screen TV, free WiFi, and cozy bedding, ensuring a comfortable stay for guests.

Delicious Dining Options: Indulge in a variety of culinary delights at the on-site restaurant, which serves a range of dishes from British to Seafood cuisine, with options for vegetarians, dairy-free, and vegans.

Experience a delightful stay at Swan Hotel and book now to create unforgettable memories.

Important Information

Please note that we currently have ongoing renovations which may cause a slight disturbance for guests.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Fax/photocopying
Packed lunches
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Allergy-free room
Kid meals
Coffee Shop on site
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
CCTV outside property
Process in place to check health of guests
24-hour security
Broadcast Live sport events
Television in common areas
Free wired internet
Golfing on site
Offsite parking discounted rates available
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Secured parking
Vegetarian menu options available

Rooms Available

Room 1

This room has spacious bedroom area with a king-sized bed. It offers free WiFi, a flat-screen TV, tea/coffee making facilities, hot chocolate as well as a hairdryer, ironing facilities and private bathroom.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 6

Free WiFi, a flat-screen TV and an private bathroom are featured in this room. Additional benefits include tea/coffee making facilities, an upright chair and a wardrobe. A hairdryer and ironing facilities are available upon request.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 7

This room features a double four-poster or king-size brass bed, Tassimo coffee machine and en-suite shower. It also includes a sofa or upright chairs, blackout curtains and a flat-screen TV. A hairdryer and ironing facilities are available upon request.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 12

Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Standard Double Room (ROOM 17 2nd Floor (4 flights of stair)

1 King Bed
86 sq feet

Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and wardrobe or closet
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Room 5

Free WiFi, a flat-screen TV and an private bathroom are featured in this room. Additional benefits include tea/coffee making facilities and hairdryer.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Superior Double Room (ROOM 19 1st Floor)

1 King Bed
129 sq feet

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board and wardrobe or closet
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Superior Triple Room (Room 10 3rd Floor (5 flights of stair)

2 Twin Beds and 1 Twin Sofa Bed
215 sq feet

Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and wardrobe or closet
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Twin Room (Room18 2nd Floor (4 flights of stair)

2 Twin Beds
86 sq feet

Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and wardrobe or closet
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Double Room

The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
Room 8

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a coffee machine, a wardrobe, as well as a sofa. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 4

Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 3

This standard room features a king-sized bed, a flat-screen TV, free WiFi, tea/coffee making facilities, a hot chocolate and biscuits. Private bathroom features a shower.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 14

Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 16

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Standard Twin Room

The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
Room 9

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a coffee machine, a wardrobe, as well as heating. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 11

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Room 15

Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser
Superior Double Room

The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
Room 2

This superior room features a large bedroom area, a sofa, a king size bed and a single bed. Free WiFi, a flat-screen TV, ironing facilities, tea/coffee making facilities are included. A bathroom comes with a hydro massage shower and a hairdryer.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Hand sanitiser

Guest Reviews

Laura (5/5): Overall fair - higher priced then others we stayed at which were nicer overall - Close to town Interior level 1, 2 etc Steep steps and many of them to traverse the hotel (difficult with suitcases) - Room and hallways slanted so walking a little at an angle. Bathroom had a significant step up to get into the area. Difficult overall with elderly or those with bad knees etc.
Carol (7/5): historic coaching inn on the Cotswold Way with great staff - friendly owner, comfortable beds, historic property, good location, great staff open curtains before we arrived in a record setting heat wave resulted in our room being very hot,
Lisa Diane (4/5): Room was great. Public areas were not. - The room and bathroom were updated snd clean. The public areas -dining room, breakfast area and hallways were dirty and cluttered since they were used to store chairs and supplies. Carpet was worn and unkempt.
Frank (7/5): Great location. No Wifi. - Location on the Cotswold. Two of the three beds were comfortable and everything except the wifi worked. No wifi in our room.. The hotel lists free wifi, but this only works on the first floor. One of the three beds was extremely uncomfortable.
Deborah (8/5): Swan May 2026 - Our party absolutely adored the staff. Everyone was extremely friendly. The room was clean. I would definitely stay again. The in house restaurant was beautiful and the food was great.! We would definitely stay again. Hate to say it but you could feel the springs in the beds poking you in the back. There was a heat wave and we were on the top floor where it was even hotter. The staff were able to give us one circulating fan but it was not sufficiant. I would suggest to them to keep portable air conditioning units, just in case, for the summer months.
Amanda (10/5): Felt very welcomed here and staff provided great assistance in making us comfortable. Great value! - Staff was very friendly. Packed lunch option was terrific! Creative use of space…
Terry (6/5): -
Debra (8/5): I would stay at the Swan Hotel again and would recommend having a meal. - Property is an old style pub with all the old charm. They have a nice restaurant with good food. The room was a nice size and comfortable. Good breakfast. Nice location. We also liked that it is privately owned. The property had behind the scene supplies and stuff that should be put away or not visible to guests. It was more expensive than our other accommodation.
Brenda (9/5): Very lively beautiful old place, highly recommended - A very lively beautiful old place with great rooms. We loved the atmosphere: history, friendly people, and of course cat Stan.
Larry (9/5): - I was very grateful that the staff hauled my (very heavy) baggage up to my room.
Mandy (4/5): Dissapointed - Room was clean and tidy For the price I expected better. Didn't feel that it was good value for money. Small things became an irritant due to the price we paid. Tables weren't set for breakfast. Had to pay extra for cooked breakfast. Storage was an eye sore. Ordinarily these things would not have been an issue if the price reflected this.
Adrienne (9/5): -
Yulita (10/5): - location and staff
Serafyma (10/5): -
Anoushka (10/5): Friendly staff, large room and lovely restaurant - The new restaurant is wonderful and cosy
Dianne (8/5): Love the atmosphere we experienced in this old coach house pub. - Breakfast and dinner of a high standard, tasty, well presented and large portions. Room was large, quiet, clean and the beds were comfortable. It was a long walk to the room up several flights of stairs so being over 70 I would have appreciated it if someone had offered to carry my case.
Rachael (9/5): Lovely historic hotel on the Cotswold Way - This location is perfect if you’re hiking the Cotswold Way. This is an historic property that had been thoughtfully updated. The rooms were large and comfortable, and breakfast was great! Would stay again Nothing
Leah (9/5): - Great location, right on the Cotswold way
Rebecca (10/5): -
Huette (10/5): -
Daniel (9/5): Lovely room, great views, food was good. All around spot on. - Really friendly and helpful staff. Helped me out with some blister tape. Would have rather breakfast was just an included thing.
karen (6/5): - Bit noisy over back entrance to kitchen i think 9pn night and early morning banging. No milk in room lack off products . For the price not what you would epect for tge room . Location in town good
Kathleen (9/5): -
Perdy (8/5): Excellent location and friendly staff but expensive - Travelling with my son walking Cotswold Way. Very convenient location and our twin room was comfortable. Shower and bathroom were good. Staff were very friendly. Restaurant meal in the evening was very good. Room was at the back of hotel and noisy in the evening. The price of £174 for twin room was by far the most expensive on the Cotswold Way and to only include a 'light' breakfast (charging extra for anything cooked) was far from ideal for the price.
Y9500RXkaten (8/5): A great stay we’d definitely come back - We arrived at 3pm, took a short walk around town, and were greeted by locals who clocked the suitcase and immediately welcomed us to Wotton. Very friendly place. Almost alarmingly friendly. The hotel welcome was polite but much quieter. Staff seemed slightly surprised to see guests. Nothing rude — just a lack of warmth and clear guidance. A simple “ hi how are you” and “here’s how everything works” would really help, especially when you’ve just arrived. We were explained what was in our room once we got in. The room itself was great. Spacious, spotless, modern, and full of practical touches: blackout blinds, loads of plug sockets where humans actually need them, soft lighting, a heater (which warmed the room quickly after a chilly March evening), a fan, iron, ironing board, hairdryer, plenty of tea and coffee, and even a proper Kenco machine. The bed was super comfortable, the shower was hot, and the flowering magnolia outside the window was an unexpected bonus and really very beautiful. Checkout at 11am was welcome. We had a relaxed drink in the bar before heading to dinner and the server didn’t seem to know what JD and coke was despite asking us twice and we ended up with rum and coke. Ah well! The restaurant was… the most entertaining part of the stay. Not in a bad way, just in a “someone needs to tighten up this operation” kind of way. We were abruptly greeted and seated by the kitchen door, which opened constantly with a heavy thud. That table probably needs retiring. No explanation or welcome and menus took around 15 minutes to arrive. Timings were unpredictable — long waits, then sudden bursts of food, including duplicate dishes we hadn’t ordered twice. Others had to wait much longer than us. The food itself was really good so thankfully worth the wait. Hot, tasty, generous portions. It just arrived in a pattern that felt like it had been decided by committee. Our mains came out about an hour and ten minutes after ordering. My steak was cooked well, and the pie was very good, though the mash sadly never appeared. Staff knocked some money off the bill for that, which was appreciated. The supervisor on shift stood out — friendly, funny, steadying the ship. Our server was trying hard but clearly needs more training and support. A lot of young staff that would benefit from some more guidance. None of this felt like one person’s fault; more that the communication between front of house and the kitchen isn’t where it needs to be and staff would benefit from scripts so guests know what to expect. Breakfast was much smoother. Plenty of choice: cereals, yoghurt, fruit, porridge, juice, coffee, toast (possibly two helpings judging by the amount), plus a cooked option if you want it. Generous and easy. The building has character, with different spaces depending on whether you want somewhere lively, quiet, or family-friendly. Nice to see the pub dog and cat wandering through as well. Staff throughout the day were polite and very helpful. Overall, we had a genuinely good stay and would return. The room was excellent, breakfast was solid, and the general atmosphere is warm. The main thing holding the place back is service communication — a bit more confidence, clearer guidance for guests, and stronger coordination between the team would make a big difference. A great stay with a side of accidental comedy. We’d happily come back.
Megran (10/5): Well worth it! If you want a countryside escape this is the place to go! - Good location from our activities, plenty of shops and if you’re looking for a good night The Ancient Ram Inn is 5 minutes away! The only thing I didn’t like is that I couldn’t take the pubs dog home 😭
Rich (10/5): Great venue, lovely room super friendly staff - Great place, friendly staff and greeted by Stanley the cat. Nothing
Philip (10/5): 2 night stay in Double room - All the staff at the Swan Hotel were welcoming and friendly. We booked a standard double room, which was a very good size, with good facilities and comfy bed. Overall very pleased. We would definitely stay again
Vicky (8/5): - Large room with 4 poster bed. Great shower.
Shelley (8/5): Birthday treat - Great location.The room was huge and the shower was fantastic 😊
Genghissian (10/5): Fresh prepared, generous lunch - Went for lunch with friends after asking a local for a recommendation otherwise we might not have found this place. Food was all beautifully fresh with very generous proportions. Plenty to choose from on the menu even for the picky eaters among us. Staff were lovely. Loos clean and pleasant. Planning to make this our stop off point when travelling the M5 - way better than a service station, even the renowned Glos Services.
Kath (10/5): -
Karen (10/5): -
Peter (9/5): - Good location in a lovely town
Brendan Stuart (8/5): Great stay nice homely atmosphere. Great Breakfast and Tapas. would gladly stay again. - Breakfast, both light and cooked was excellent. although the vegan options were a little sparse. One issue with the vegan options. due to not being catered for as much as other customers the milk provided needs to be kept a check on, we were served with milk that had been in the carton a while and had gone off. It was taken away and changed straight away so no problem. maybe serve milk in a clear vessel
Marie-Louise (10/5): Excellent hotel for a stop over near our ferry to the Isle Of Man - Excellent bed and nice decor. The area around the hotel very nice indeed. Excellent dinner and breakfast. In our room was a big step up to bathroom so was worried about getting up in the night and trip over. this, however, is obviously nothing that can be done about.
Maxine (10/5): -
Lynn (9/5): - Proximity to town and our family Convenience and friendliness of staff Leak in bathroom
penny (8/5): Lovely place to stay with friendly staff - Convenient and staff helpful Couldn’t get heating on so room was cold
Allison (7/5): -
Maria (8/5): A great cozy little hotel will definetly return - The friendly staff and lovely large room with a great shower unit. The cozy bar was very nice too. Nothing
ghZ9772MF (2/5): Disappointed - What has happed to the food here!!! I’ve always been a supporter of this establishment over the years, and never been disappointed with the food up until today. We’ve just had a take away order and what we received was beyond edible so much so that I had to throw it all in the bin. The beef burgers which we’ve always ordered in the past used to be advertised as gourmet and hand pressed and very good quality, have been replaced by what felt like cheap, overcooked thin patties which you’d get from a burger van, I had 2 bites and had to throw it away they tasted disgusting. The sweet potato fries were burnt and overcooked to the point they were inedible there was no potato left inside, I had to also throw them all away. Overall, the meal was completely inedible, and I’m really disappointed. I hope you’ll address these quality issues the prices have increased and the quality gone down, such a shame and we won’t be returning to here when there are nearby establishments selling better food. It’s such a shame that you have cut cost and lost out on quality. I did try to phone to discuss this matter within an hour of receiving the order, but nobody answered the phone.
Tamzine (9/5): -
Vacation51575903210 (10/5): Great 💯 be back - Great meal went with a load of friends not one of us 20 people had a bad experience it was exquisite will definitely be back
448zoen (2/5): Extremely poor food and no service. - The service and food was so poor tonight we almost refused to pay for our meal at all. We ordered shortly after we were seated. 45 minutes later we were still waiting for our starters, with no check-in from staff. We managed to flag someone down and asked for an ETA. They came back shortly after and said they had a big party in and 'it'll be a while longer.' After we outlined the wait time again another staff member came and offered us some drinks and agreed to give us some bread. We received one slice each. The starters arrived ten minutes later and were quite nice. Our mains arrived shortly after, however they had evidently been sat under the heat lamp for some time as the mash and garlic bread were bone dry, and the quality of the rest of the food itself was not good. Nobody came to check if we were ok. We ate a little but decided we would rather go home. We waited for our plates to be cleared for 20 minutes. We ended up having to ask for the bill which was eventually brought over with a service charge added on. We requested this be removed, and waited another 10 minutes for this to be done and brought back. After another 20 minutes, with us waiting in our coats clearly wanting to go, we had to ask for the card machine to be brought over. The whole evening was laughably bad, for a cost of £90 for no service and inedible food.
Janet (5/5): - Quirkiness Staff very inexperienced..glasses for expensive drinks were cheap n nasty..food shocking n overly priced Is it under new management.?
Jennifer (6/5): Great location, but understaffed and undergoing renovations that were unavoidable. Would not stay here again. - The staff were kind and attentive, and the bar was fun. However, the inn is being renovated and I had to wind through the construction area to get to my room. The room itself was large and renovated but with paper thin walls and devoid of character. Dinner was not good and understaffed. Breakfast was nice with both cooked and cold options. The location is excellent. Under construction, and materials/debris/dust everywhere on the way to my room. The glassware in the room was not clean and the room was very noisy from neighboring rooms. Dinner was not good and the dining room understaffed. At one point, the only server left to go walk his dog.
Sanne (7/5): -
U782VXmaryh (10/5): A fun and friendly stay. - We stayed at the Swan Hotel last month as a stop on the Cotswold Way. The rooms were very clean and comfortable. This friendly family owned pub has good food and a really helpful kind staff. We enjoyed hanging out in the pub. All in all a comfortable stay in a hotel and town with an amiable vibe. Great location.
David (8/5): -
Christine (10/5): - Lovely dinner , very nice staff and good breakfast included in price Room was on top floor but managed the stairs
Lovetotravelfamily4 (6/5): It is on the Cotswolds Way trail and worked for one night. - Old classic hotel, good check in and very helpful staff. Our room had a bed that was smaller than a US type queen bed, I would consider it a full, that was room 7. I asked for room with a larger bed or even two twins, they were very helpful and offered a solution that worked good for us. Our only problem was the hot water system for the shower didn’t work and just trickled out and couldn’t stay hot or even warm. It was a instant type hot water system tht simply wasn’t working properly, hopefully they get it fixed up for the next guest. Breakfast was good.
Ben (8/5): -
Monica (7/5): -
Lorna Clarke (8/5): - Loved the location as walking the Cotswolds way.Staff were very friendly and helpful,the food was excellent.The room was spacious and very clean,only niggle was that the bed was a bit uncomfortable.thoroughly enjoyed our stay and would return if in the area. Nothing
Susie (9/5): Loved it - Loved it!
Richard (7/5): Handy location, but wouldn’t recommend - On the Cotswolds Way, great sized room Expensive, cooked breakfast extra, many flights of stairs to room- difficult with lots of luggage- bed very average, dinner ok only
Courtney (8/5): - The Swan is great for travelers on the Cotswold Way. The rooms are in generally good condition and were clean and surprisingly large. However, the bed we had was marginal at best. The mattress sagged so badly that we spent most of the night pushing toward the edge of the bed to not feel like hotdogs in a bun! The pillows were also well past their expiration date. If you’re not fussy about these things and can sleep anywhere, then you’ll be fine.
Busath (7/5): -
Jane (4/5): Not enjoyable, but bearable for a one night stay. - It was convenient as it was on the Cotswold Way. The evening staff in the restaurant was very efficient and friendly. When we were checking in the man at reception could not have seemed more bored and uninterested. Breakfast was definitely not worth writing home about. Croissants and chocolate buns in plastic wrapping, not great. In general we had the feeling the hotel staff was uninterested and overtaxed. The cleaning staff on the other hand was really lovely!! They seemed the only cheerful people in the house. We would not recommend this hotel.
Andrew (10/5): -
joan (7/5): -
Sarah (9/5): -
Joan (2/5): - Over priced. No internet in the rooms with absolutely no accountability or plans to get this sorted. It was a shrug of the shoulders. If I’m paying 175 quid, I don’t expect to get dressed & go down to the bar each time I want to use the internet.
Justy2379 (10/5): Awesome place to stay along the Cotswold way! - Awesome place to stay along the Cotswold way! The location is perfectly placed just along the walk and right in town with plenty of shops around, the room was very comfortable, and the pub was great for dinner. This was the place we paid the least for along the way, but it far exceeded some of the other places we stayed, so highly recommend it in terms of value for money.
Jane (9/5): Excellent location for walkers. Comfortable & early. - Location, great room with all amenities required. Bar staff wanted to close early. We would have been happy with this if we had been given notice. Smoking was allowed in the bar unchallenged.
Mario (9/5): -
Sean (8/5): Comfy country hotel in perfect location for Wotton shops. - Great location, just off Long Street and the shops and restaurants of Wotton. Friendly staff and a comfortable room. Nothing. All good.
Matt (8/5): Nice location, comfy beds good breakfast included. Just needed to sort the shower out. - The location is really nice a quaint little town, good breakfast selection The only down side was the shower as I think the pump was no good and the thermostat.
Darren (7/5): Good place to stay and get food while doing the Cotswold Way. - Comfortable room, good food and beer.
Louise (8/5): Great location, comfortable and easy - Staff very friendly and helpful. Took our bags to our room. Good breakfast. n/a
Q2661YDjamesc (6/5): Disappointing - Average at best . The hotel is having some renovations but …….. It’s like fawlty towers but not so funny. We tried to book for dinner on route with the hotel but kitchen closes at 8.30pm on a Friday was the response , staff member didn’t offer to make keep something on a pre-order for us that could be heated up or even some sandwiches would’ve been helpful sorry Kitchen closes put the phone down. We did ask another staff member if they had any suggestions where we could find somewhere for dinner , to be met with dunno , have you booked anywhere? You won’t get in anywhere You could drive to a curry house? 20 miles away? We’ve just driven 180 miles not overly helpful. Luckily we found a really good pub in the middle of town which was quite the reverse very friendly squeezed us in ,staff were brilliant. certainly recommend that pub ,a different world (The Flacon ) When we arrived at the hotel, we were met by arguing staff, the room was clean and tidy , bed so so , not tea bags. Certainly agree with other reviews very noisy ,the guests below us kept awake as they had the TV on all night volume 10 , I know that’s not the hotels fault and a staff member did try and sort that , but not a good nights sleep. Breakfast is okay-ish, could be better, agree with other reviews package pastries etc it just seems like the staff have got something else better to do and there’s no leadership there . We almost felt like an inconvenience which is not what a hotel should be . I certainly don’t like being asked to book in for breakfast. I’ve never heard of such a thing particularly when we’re just having a buffet breakfast. We felt sorry for the one lad who was trying but was run ragged as no one else seemed bothered. Shame could be better, and that’s being kind .
OLiver (10/5): -
James (6/5): Adequate. - Handy for town centre , has character. Under renovation, noisy , bed not comfortable.
LauraS622 (4/5): Poor - Bad vibes; bad decor. Rubbish food and SO expensive. £18 for a roast! For a slab of chicken, hard roast potatoes. 2 teenage girls as waitresses without any personality, not even a smile. Never will I come back, really annoyed at having to pay so much.
Kerry (8/5): - Friendly with a lovely newly decorated room.
Mr_Spock56 (6/5): Good rooms let down by poor service - We chose to stay at this venue as they take receipt and pass on your bags to the baggage transfer company. The public areas are a little on the tired side, however our bedroom was very well decorated and comfortable. Unfortunately it was just above the bar and noise levels were high until after mid night but that’s to be expected because of where it’s situated. We booked the venue in January and asked for a table reservation at 6.30pm. My biggest complaint was that they stuck us in the overflow bar area (already packed with locals) and left us to stew for 30 minutes before I went to complain. In the process I came across a lovely restaurant area (empty but laid out for service) at the rear and asked why we had not been seated here instead. They then gave us a table and I must admit that the food was freshly cooked, very good and reasonably priced. However the overall service by the staff was lacking we just got the impression that no one was in charge. Unfortunately there was a creche in an adjoining room that was full of young children who kept running through the restaurant making the dining experience challenging to say the least. They provide a buffet breakfast as standard which was very good in quality (which we prefer) and a cooked breakfast at an extra charge.
Terence (10/5): Great as always - I know the hotel well. It is cosy with a family atmosphere. Definitely not stuffy or overly posh. Leaving
Kenneth (9/5): Loved the room, the staff, and the pub. - Pub was great and the room was amazing. The breakfast was mediocre at best. Skip the breakfast and around the corner for a much better breakfast.
Nicola (9/5): Quiet comfortable and very convenient - Very friendly and welcoming. Particularly nice breakfast staff. Great selection of buffet breakfast food. No earl grey tea! But plenty of other teas!
debbiesO8944WL (6/5): Identity crisis - We booked a table Friday evening at 7.15. We were a small group celebrating a friends birthday. On arrival we were shown to our table in the ‘bottom’ restaurant. Lovely surroundings & decor. The waiting staff were friendly and welcoming. Our meals came in good time & were hot & very tasty. However, though we commend a business for having a creche, probably not the best idea to have it sited next to the restaurant. Young children doing what they do - running in & out, slamming the door & yelling, did make it difficult to hear what was being said at our table at times. We finished our main meal and our waitress asked if we wanted anything else or just the bill. We said we would like to see the sweet menu. One of us wanted an ice cream whilst the others wanted coffee. It was 8.30pm apparently no coffee available as the machine had been cleaned & turned off! Settled for tea as they did have a kettle! To request coffee after a meal, early evening in a restaurant surely is not an unusual or unreasonable request? Is The Swan a restaurant or not? We did complain at the time, but it obviously was not the young waitress’s fault. On leaving the hotel, we could hear customers in the bar who obviously found our request for coffee a great source of amusement. The Swan is a lovey asset to our town but it needs to sort it’s identity out - does it have a fully functioning restaurant or not?
Leslie (9/5): Superb -
Michael (8/5): Very good -
Bob (7/5): Good -
Lee (10/5): well worth a stay here. Lovely place & town - Lovely staff, building & atmosphere at the hotel. Had everything I needed so was great
Jennifer (7/5): Good -
Heather (8/5): Good traditional pub - Good place to stay while walking the Cotswold Way. It was a classic pub and the rooms were comfy and clean. We enjoyed the onsite dining as we had walked quite a long way the day we arrived. Enjoyed our stay.
Sarah (8/5): Very good -
Steve (9/5): Superb -
Isobel (9/5): Great spot along the Cotswold Way - This was a great stopping point for stages 3 and 4 of our reverse walk on the Cotswold Way. It was very clean, our room was great, we had a bath which was good for aching joints and the hospitality was fantastic - staff are very warm and friendly. The room also had all the things we might have needed, including a fan, which was very useful. The TV had all the channels for our evening watching. They also had a restaurant open on a monday evening, which is pretty tough to find - not a lot of choice of fine dining! We also chose this location as the bus services allowed us to take our car to the last part of each walk and then catch a bus to the start point. If anyone wants to do the same, the C6 to Charfield and then the Y* to Hawkesbury Upton on day 2 and the Stagecoach 620 service from Dunkirk to Old Sodbury Dog took us almost to where we needed to be. Perfect! WE will be back for stages 5 and 6 as I think the buses to the next stops are good from, Wotton under Edge. Very little. The bar is a little faded and the evening meal was good basic pub food - the is a local pub, after all. There was a continental breakfast included, which was fine for us, and it was a reasonable selection including fresh fruit. But the pastries in packets weren't nice. The pain au chocolate was inedible.
Carol (5/5): Passable - Location The food was terrible. The room/bathroom were a little weird. Steps down into the bathroom off of the room.
Linda (10/5): Perfect - Breakfast was adequate for our needs and staff were very helpful and friendly.
Erin (10/5): Exceptional -
Chris (8/5): Very good -
Tracey (6/5): Old coaching inn with nice character - Close enough to badminton horse trials Bit expensive for the experience
traceyrY9JN (8/5): Lovely hotel but restaurant let it down - We stayed for one night . Was a bit concerned when being walked to our room as they were areas that had a lot of stuff being stored but believe it was down to the place having a bit of a makeover as our room was lovely. Could not fault it. Clean, modern and bottle of water was a nice touch . The only thing that let this hotel down a bit for us was the food. We went for breakfast and for one the service , although friendly was seriously slow. They were only 2 other tables that had people sat down so not busy at all and it took nearly half an hour to bring out some sausage sandwiches. They were £6.50 each and most definitely not worth that. The sausages were anaemic ( I say sausages, it may have even just been one in the sandwich cut up), The brown sauce was a cheap vinegary one. For the price we paid for it, was definitely expecting something better. We would stay again but wouldn’t use the restaurant again.
Christensen (10/5): Exceptional - Super friendly staff, clean and comfortable room, quiet, great food for dinner and a fresh breakfast. We hope to return soon. N/a
Gloria (5/5): Passable - Not worth the money at all. Walking the Cotswolds Way, I stayed in a lot of accommodations, all of them were cheaper and had more to offer. Wouldn't recommend for such an absurd price.
h0use0nhill (6/5): Thé word is MEAN - Thé shower was fabulous. That’s the highlight. They have good trade from walkers many from overseas so the breakfast menu was very disappointing. For the price paid I would expect cooked porridge not oats in hot milk. People were stocking up on the pastries as they came sealed - surely fresh each day wouldn’t hurt. It wasn’t appetising at all. Thé word is mean. Have to say thé 2 girls working in the evening were excellent and worked hard even though really busy. Well done.
Christine (5/5): Adequate but clean. - Continental breakfast, limited selection, fresh pastries would have been much nicer Rooms are stiflingly hot, hotel beds cheap and not the most comfortable. Shower was either tepid or burn.