Rich Hotel

Location: 14 Bondeni Street , Arusha, tz

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:00 AM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Art gallery on site
• Reception hall
• Secured parking
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Budget Single Room

  Providing free toiletries, this single room includes a private bathroom with a bath, a shower and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, a wardrobe, a tiled floor as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Deluxe Single Room

  This single room has a private entrance, satellite TV and air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as mountain views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Deluxe Double or Twin Room

  This twin/double room has a satellite TV, air conditioning and private entrance.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Deluxe Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as mountain views. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Deluxe Suite

  This suite features a satellite TV, tile/marble floor and air conditioning.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Junior Suite with Mountain View

  Featuring a private entrance, this air-conditioned suite is consisted of of 1 bedroom and 1 bathroom with a shower and slippers. The suite offers a mini-bar, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

• Budget Double Room

  The double room includes a private bathroom equipped with a bath, a shower and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a tiled floor as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans

Guest Reviews

• Emil (10/5): - Great people working there
• Dominik (9/5): -
• Jose (8/5): - El personal es muy amable y tiene facil acceso. Hay un poco de ruido en el area pero se presta para tener un buen descanso despues de hacer zafaris u otras actividades.
• Jeroen (8/5): - Excellent value. Central location. On checkout, they helped me take a bus to the next city. WIFi worked perfectly fine down in the reception area but didn't reach my room on the top floor.
• Emiko (9/5): - 6ホテルマネジャーが親切でサファリツアーも予約をとる面倒を見てくれました、朝食がおいしい、シャワーは熱いお湯が出ます、近くの市場が面白い。
• Sumaye (10/5): - Great location, clean rooms, and friendly, helpful staff. I had a very pleasant stay at Rich Hotel and would gladly recommend it to others.
• Bernie (8/5): excellenty - STAFF WERE VERY FRIENDLY AND HELPFUL n/a
• Marcelo (8/5): Bueno. - Solo pasamos la noche, buena opción antes de comenzar un safari.
• Juan Francisco (8/5): -
• Shruthi (4/5): -
• Rita (6/5): Recommend the hote but avoid the restaurant - The room was comfortable and clean but avoid the restaurant! Restaurant
• Daphne (8/5): Fijn, schoon en stil hotel! - De locatie was fijn, dicht bij het busstation. De kamer was goed geluidsdicht! En het personeel was heel vriendelijk en behulpzaam! Lekker eten voor de deur! We kregen ontbijt mee, omdat onze bus te vroeg vertrok. Dit was de avond van tevoren gemaakt. De patat en chapati waren daardoor zacht en nat geworden. Wij hadden liever een simpele sandwich gekregen.
• Musau (7/5): Relatively okay. - Great staff Small budget room, but just what you have paid for. If you are not planning to wake up early, this isnt the place for you. Too loud due to the mosques around- prayer call.
• Zbigniew (10/5): Ponownie u przyjaciół z - Miło było ponownie odpocząć i spędzić tam nac. Serdeczność personelu dosłownie mnie urzekła i czułem się jak u przyjaciół. Dostałem jeszcze ładniejszy pokój niż ostatnio. Czysty i zgodny z prezentowanymi zdjęciami z obiektu. Niesamowite że zupełnie za darmo przez cztery dni przechowali mi bagaż, którego nie mogłem zabrać ze sobą na Safari. Był cały czas bezpieczny. Wszystkie moje pytania i czasem, zdawałoby się kłopotliwe prośby nie stanowiły żdnegoa problemu. Dziękuję
• Ferosa Chauque (8/5): Recomendo! - Excelente atendimento dos funcionários principalmente do Gerente, limpo, seguro e localizado no centro. Internet é péssima, oscila bastante! Precisam de proporcionar uma chaleira e um kit de chá no quarto.
• Zbigniew (10/5): - Wspaniały personel, pomocny i życzliwy. Polują jak na prezentowanych zdjaciach
• Doesdoes (9/5): よくお世話になってます - 以前宿泊したよりも、部屋の清潔さやWifiの速さが改善していたように感じました。 要望があればマネージャのDanielに伝えれば柔軟に対応してもらえます。
• Damir (10/5): - Extremely friendly and helpful staff. Cozy, neat and clean room, comfortable bed, great location...
• Marcela (7/5): Bien para 1-2 noches - La amabilidad del recepcionista La limpieza El reducido espacio de la habitación
• Michal (9/5): -
• Celine (10/5): - La amabilidad del personal. Y esta muy céntrico.
• Eldridge (10/5): fabulous - Breakfast was good parking space
• Jay (9/5): located in the centre of Arusha where everything happens - "room" and "location"
• Henrik (3/5): Before you book // Honest review - Location is 10/10 if you want to explore the ciry centre, and the facilities are generally good - as they should for the price. However. Our stay did not meet our expectations, at all. As we were staying at Rich hotel after a 5-day safari, we wanted to book a nice hotel to reset before departure to Nairobi, Kenya the following day. The room had mosquito-nets for 1 bed (not all three) The shower or sink did not have any warm water The wifi connection was very poor, and never worked for more than a couple minutes before you hade to reconnect through login. Worst of all, we never got our breakfast. As the receptionist informed us that the breakfast was at 06:30-10:00, we booked a bus that picked us up at 07:30 at the hotel. Sadly, the breakfast was not ready and they neither provided it or helped us when we contacted the reception. He said "don't worry" and "no problem, we'll fix" and nothing happened. Trying to justify that we did not get any breakfast before our 6 hour bus trip, I kindly asked if we could get the additional brekfast refunded, which was later denied since we requested breakfast outside of provided times. Which we did not. I want to share our experience to hopefully inform future guests about what you could expect from your stay. There are great options in Arusha, and I would not recommend Rich hotel to any of my friends. But maybe you'll love it. At least you know what to look out for.
• Andrew (5/5): Layover hotel before flight - It is central downtown. Good air conditioning Very basic, but it was just an overnight stay before our flight. Bathroom, shower has no walls, everything gets wet. Wifi not strong for 2nd floor rooms. Luckily, I had a phone plan and I used it as a Hotspot for my husband.
• Michal (7/5): -
• Heesook (6/5): 친절한 곳 - 현지분위기를 확실히 느낄수 있었고 직원들이 정말 친절했어요. 조금 시끄러운 동네였어요
• Dean (8/5): -
• XIANGUO (10/5): 、挺满意的，服务人员都很热情 - 没有早餐、挺满意的，服务人员都很热情
• Paul (6/5): Apart from some faults in my room, great stay, especially due to very helpful personnel and manager. - Great value for money breakfasts I really hesitate to write this because my room was not in any way representative of the other rooms I saw which appeared to be in perfect condition with lots of space and perfectly functioning doors and windows. My room however was far too small for a double bed. The room was in need of immediate maintenance repair. Both the door and the bathroom door scraped the floor, and both bathroom windows were either jammed open or had a rusty lock, letting in both cold and noise. The blanket and bed cover were also in need of repair. Finally, there was no shower curtain to prevent the shower water all over the bathroom. But the rest was fine. The bed was very comfortable, the table and chair and cupboards were great, the electric sockets worked and the floor was beautiful clean white marble. The sheets were changed often and the room cleaned and the bathroom towel changed every day.
• Catherine (8/5): Nice staff, great value, comfortable beds - Lovely staff, basic but perfect room for our needs. Close to a busy part of town
• Holly (8/5): - Right in the centre of Arusha, staff are all very friendly. Budget hotel and you get what you pay for
• Adrian (7/5): Buena experiencia - El trato de la gente fue excepcional y tenían un restaurante humilde pero que cumplía muy bien su función. Al estar tan céntrico había mucho ruido, pero era soportable.
• Thierno Mahmoudou (9/5): J'ai passé un bon séjour à Rich Hôtel - La chambre et la salle de bain étaient propres. Le lit également trop confortable. Le service à la cuisine également était trop accueillante et serviable, de même que les réceptionnistes. Alors le seul inconvénient c'est le wifi qui se déconnecter à chaque fois ou il fallait quasiment tout le temps ressaisir les identifiants. À la fin j'ai plus utilisés mes données mobiles.
• Edith Yee-Lok (4/5): Disappointing and uncomfortable - Location was very central, but very noisy in bustling streets near mosque and market. The manager and staff was very friendly and helpful, including helping us to exchange money and buy phone sim. However, the room was very small, bathroom very outdated and run down. Wifi did not work for our phones. A lot of noise at night and in the morning with people banging doors and street noises, and a strange glass panel above the door which let in a lot of light. Mosquito net had holes and air con did not work but the manager said he will look into it.
• MERCE (10/5): - The staff was so kind, especially the girl in the desk and the manager. They helped us with everything we needed. Definitely we would stay there again.
• Max (9/5): Super location - Location is so convenient, staff is super nice!!
• Said (9/5): - Propreté et proximité restaurant Petite chambre
• marta (8/5): Abbiamo usato l’hotel per dormire. Comodo vicino all’ aeroporto Arusha - Molto gentili e disponibili Colazione da migliorare
• marta (10/5): Comodo per aeroporto Arusha - Staff Colazione
• Oana Maria (7/5): -
• JESSICA LINDSAY (7/5): -
• Juma (9/5): - I have pleasant stay at Rich Hotel Not applicable
• BALASUBRAMANIAN RAJA (10/5): -
• Paulina (5/5): -
• SOONWON (10/5): -
• Shrdath (6/5): - Ligging Niks
• Shino (10/5): - Every staff were kind and they tried to help me everytime when I were in trouble during I had stayed. 中心地に近く困ったことがあればスタッフがすぐに助けてくれる。サファリツアー等もその場で交渉可能。日本語は通じないので英語ができればコスパの良いホテルだと思う。 The shower didn’t work well sometimes. Except that, my stay of this hotel was wonderful. シャワーの調子がときどき良くなかった。女性はアメニティも持参した方がよいかもしれない。
• Kim (8/5): -
• MaPi (8/5): Consigliato!!! - I spent two nights here, and I must say that the kindness and helpfulness of all the staff was greatly appreciated. The hotel is centrally located and clean. Thanks to Danny for taking the initiative during difficult days (elections). I recommend it for its cleanliness, friendliness, and location.
• Arlene (8/5): -
• Heidi Pintamo (6/5): Rich hotel in Arusha - Good: Very friendly and helpful staff. Our room had a view over Mount meru and central location. Not so good: not much warm water, electricity outlets loose, tv had "ant war" but we did not bother to ask to get it fixed either. Watch out for cancellation details. Our room was cheap and paid for, when cancelled we hade to pay the same amount again. Next to two mosques = loud at 4.20 in the morning.
• Irina (10/5): Great hotel for short or long stay with amazing staff who always ready to help you and look very well after quests. Than - Location is very central and close to the bus station, food stalls and many shops, staff is amazing and make you feel very welcome. Facilities is clean and nice. Definitely will come back.
• Dietrich Michael (8/5): Der Aufenthalt hat mir gut gefallen und ich werde gegebenenfalls wieder hier absteigen - Gefallen hat mir insbesondere die Lage: Zentral mitten in der Stadt. Das Hotel ist klein, nicht luxuriös, bietet aber, was man braucht. Am Abend und in der Nacht war leider das Restaurant geschlossen, man bekommt allerdings draussen auf der Strasse alles, was man wünscht. Angenehm ist, dass die Lobby rund um die Uhr besetzt ist und auf Sicherheit geachtet wird. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist in Ordnung, wenn auch die Auswahl nicht überragend ist. Für den günstigen Preis und bei der Lage ist das aber wirklich gut. (Meine Bilder zeigen den Blick aus dem Fenster meines Zimmers: Ich hatte vom 5. Stock eine wunderbare Aussicht auf die Stadt und den Berg Meru. Am Morgen wird man sehr früh vom Gebetsruf der beiden Moscheen nebenan geweckt, der Gesang ist jedoch wunderschön und gehört einfach dazu.) Steckdosen im Zimmer waren an einem sehr ungünstigen Ort hinter dem Bett. Ein zweites Handtuch bekam ich meist erst auf Anfrage - wünschbar wären 2 Handtücher standardmässig und ein Tuch für den Boden im Bad.
• TOMOKO (6/5): - スタッフの丁寧な対応 シャワーの水量が少なかった
• Johnson (7/5): We just need an place to overnight for a day and a half. The seems small for two people - Breakfast was nice ,Rooms had air conditioners Netting over bed to keep out bugs Only one outlet in room. No shower curtain. Only 4 channels on the T
• Luca (6/5): -
• Ailing (7/5): -
• Ailing (7/5): -
• Sergio Luis (8/5): - El lugar era muy cómodo, el personal muy amable Internet no funcionaba muy bien, el restaurante imposible, tardaron una hora para cocinar un poco de pollo y arroz
• Magdalena (10/5): Idealny hotel na spędzenie kilku dni w Arushy - Hotel jest czysty, pokoje zadbane, regularnie sprzątane, personel bardzo pomocny, szczególnie pan menadżer - podpowiadał, gdzie najlepiej wymienić pieniądze, dokąd pójść, wskazywał drogę. Co prawda słychać dźwięki miasta w pokoju, ale nam to nie przeszkadzało :) Jedyne co można zmienić, to dodać jakieś zasłonki do prysznica, bo przez ich brak łazienka się zalewała
• Aitor (8/5): -
• Paweł (6/5): -
• Carolyn (7/5): - For the price it was great. The staff were wonderful. The food was good. The room wad clean and I felt safe. You will definitely be awakened early. There is a mosque nearby.
• Alex (8/5): -
• Viviana (8/5): - El gerente Daniel es una personas muy amable y dispuesto siempre a colaborar, el personal de la recepción es muy amable y servicial. Es un hotel económico pero tiene un buen aseo. Se encuentra en todo el centro de la ciudad, es un poco caótico.
• KENICHI (10/5): おすすめ！！ - マネージャーのダニエルさんにたくさん助けてもらいました。 ツアー、SIMカード、タクシー、ランドリー、手配が最高！ もちろん受付スタッフ、シェフも良い方ばかりでした！ 特になし
• Sa (9/5): - Ottima posizione
• Dean (9/5): -
• Teresa Maria (8/5): Buona posizione, giusto rapporto qualità prezzo, personale gentilissimo e qualificato - L’accoglienza La colazione è un po’ troppo basica
• Katerina (7/5): Basic hotel - Basic hotel, was OK for a night. Staff was kind and helpful. No hot water. Mind you might be woken up at 5:30 am by the nearby mosque.
• Alessio (7/5): -
• Carolyn (7/5): - Great price with good downtown location. Staff very friendly. Very noisy. Food was not great options for vegetarian.
• Lawrence (9/5): - The staff were very good to us. Food was great too and the location was good for access to other facilities in the town. It was cold but that cannot be blamed on the hotel.
• Kiiza Africa (10/5): - Rich Hotel is a budget friendly yet value for money hotel
• matia (8/5): -
• Talkenberg (3/5): -
• Eiji (10/5): サファリツアーの前後に利用しました - 町の中心にあり、値段が安く清潔感もありました。 レストランもあり、安くて美味しかったです。
• Tomoya (7/5): - 中心地に近い ネットが不安定 シャワーが弱い
• ChiaJung (9/5): -
• SIEN CHI (9/5): -
• Massimo (8/5): -
• Daniel (8/5): "I enjoyed my stay at Hotel.The room was clean, staff were helpful, and the service was excellent. - Cleanliness of the room, well maintenance of the amenities, restaurant service and helpful staff.
• Robert (8/5): - ryba na obiad doskonała - najlepszy obiad w Afryce Braki ciełej wody, dowóz do lotniska - oferta hotelu za dwie taxi 90$, znaleźlismy jedną taxi za 50$
• Lia (8/5): - Posizione, staff , ci ritornero
• Mariela (1/5): Pésima estadía - Nada! Llegamos y nos dieron una habitación más barata que la que pagamos. Hice el reclamo y me decía que estaba bien. Luego de mil vueltas nos cambiaron. En teoría pagamos por una habitación deluxe con vista a la montaña que era una vergüenza. Se escucha muchísimo los rezos de la mezquita. Hacía mucho frío y había una ventana en la puerta con la luz encendida que no se podía dormir. Tienen un solo enchufe por habitación y no lucía limpio. Afortunadamente me quedé una sola noche.
• Kevin (6/5): -
• yuko (7/5): うーん - たくさんまわりにみせがある。 特になし。強いて言えばレストランをもっとじゅうじつさせてほしい。
• Victoria Elvira (10/5): Proprietate conform asteptarilor - Oameni deosebiti, foarte apropiati de clienti, ne au cazat foarte devreme si nu ne au cerut nimic in plus, Daniel, proprietarul, atent si disponibil pentru a ajuta turistii Totul a fost perfect
• Husum (9/5): ロケーションが抜群 - 市場や食堂などが近く、ロケーションは抜群。 午前中に到着したが、すぐに部屋に入ることができた。サファリへ出かけるために大きな荷物を預かってもらうこともできた。 豪華ではないけれども、掃除も行き届いており、スタッフもフレンドリーで気持ちよく滞在できた。 サファリへ出かけるため早朝にチェックアウトすると伝えると、ランチパックを作っておくといわれたのだが、連絡の行き違いか何かで、結局、準備されていなかった。ちょっと残念だった。
• Rory (10/5): -
• Zuzana (7/5): - Poměr cena výkon super. Lokalita vyhovující. Snídaně za 10.000 TZS dobrá. Milý personál. V pokoji bylo velice chladno. Jelikož netěsnila okna, byl stále slyšet průvan pod dveřmi. Špatně šla regulovat teplá voda ve sprše, buď tekla horká voda, nebo studená. Služba Laundry je zpoplatněna za kus prádla a ne za kg, což tuto službu dost prodraží. Slečny recepční téměř nerozumí anglicky.
• Fabio (8/5): -
• Ricardo (9/5): Boa relação qualidade/preço, localização central e funcionários simpáticos -
• Fabio (8/5): -
• pekakuli itty (8/5): - Very good location, neat & clean, good shower
• ncwy (5/5): Cheap. Great for a bed to rest your head. Staff were great. - The room was what we expected. Super cheap. We just needed a room for the night and left early the next morning. The main reason for our choice is because Khan's BBQ is right around the corner and it was a highly rated establishment (which met expectations of excellent BBQ food). The room was comfortable and the shower was fine. Nothing special but exactly what we had paid for. Breakfast was included and the staff organised our breakfast to be taken away in the morning as we were leaving before breakfast was served. Decent breakfast of boiled eggs, samosas and little bananas. The shower was cold but that was my own fault for not switching on the hot water.
• Emanuele (5/5): - Great position Poor breakfast
• Love (7/5): Worth the price - Friendly staff, clean room, but something (could be rats) was running around in the walls at night.
• Rebekah (7/5): Comfortable and clean . - It was affordable and comfortable! The shower was hot and we had good wifi connection while we were there! The breakfast was simple but nice and the staff were helpful and attentive! It was right next to a mosque so we had quite an early wake up call and it was in quite a loud area of town.

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