Shelton Hotel Lahore

Location: H.No 229, Block J3, NEAR EXPO CENTER, JOHAR TOWN , Lahore, pk

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Front desk (limited hours)
• Self parking (surcharge)
• Offsite parking discounted rates available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Family Room

  The family room offers air conditioning. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Air conditioning

• Standard Single Room

  The single room offers air conditioning. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Air conditioning

• Deluxe Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Lockers
  • Key access

• Deluxe Twin Room

  The twin room offers air conditioning. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning

Guest Reviews

• Shuaib (8/5): Confirm, good location - Location and comfort Air conditioning
• Sadia (10/5): The stay was great - Really nice place Everything else was perfect
• Ahmed (7/5): -
• Shakeel (9/5): -
• Shakeel (10/5): -
• Jawad (5/5): -
• Raja (1/5): - Nothing I went there but they cancelled my reservation
• Aamir (1/5): - Room was very smiley Bathroom was very bad condition
• Guest (1/5): -
• Farooq Khan (9/5): -
• Muhammad Sajjad (10/5): Comfortable - Clean
• Muhammad Zulqarnain Haider Rana (10/5): -
• Allam (5/5): Passable - For my 14 hours stay charged me double. Booked deluxe room and they given small room but charged me deluxe
• Faisal (10/5): Exceptional -
• Tariq (5/5): Passable -
• Muhammad (5/5): Passable -
• Syed (10/5): It was awesome. The guy on reception is very humble and cooperative -
• Muhammad (10/5): Exceptional -
• Ali (10/5): Exceptional -
• Sinhom (10/5): Exceptional - Service and prices, as well as its location cancelation rules
• Muhammad (10/5): Exceptional -
• Muhammad (8/5): Very good -
• M (7/5): Breakfast needs improvement. Average breakfast. - Location Nothing
• Saba (8/5): I liked my stay at Shelton as it was a safe place, The behavior of the staff was very professional. - Good place, professional and kind staff
• Afaf (8/5): Very good - Quality of room Size of room Spacious room Multiple sockets to charge devices by the bed Toilet flush pressure low. Had to flush multiple times. Leaking Muslim shower. One of the bathroom felt damp and mouldy.
• Usama (4/5): Disappointing -
• Ahmad (10/5): Exceptional - Everything was very well cleaned and rooms are tidy Bedsheets were so comfy and very Well washed tbh i love the whole service really appreciated I love their room service the most
• Osama (10/5): Overall a good experience - The room was clean and cosy. It got quite loud outside at times but was bearable.
• Iqbal (5/5): Passable -
• Mrs (10/5): It was really good experience and staff was very cooperative best rooms with all facilities . -
• S (9/5): It's a real forever remembering pleasant stay at Shelton Hotel. - The services provided by Shelton Hotel staff was unmatched , specially the counter staff Mr. Ahmed & Mr. Salman was so supportive that didn't face any issues, food was awesome and the timely services in each and every aspect was forever remembering. Must suggest the Lahore traveller's to stay at Shelton Hotel if they are in search of a best hotel for their pleasant and forever remembering Stay. All was at its best 👌
• Azhar (1/5): Bad - Bad service No hot water whole night even morning
• Hussain (10/5): Exceptional -
• Azeem (8/5): Good - Good Room size
• Dr.saira (1/5): Bad - Everything
• Saad (6/5): Pleasant -
• Muhammad (7/5): Good -
• Hamza (8/5): Very good -
• Heena (6/5): Good stay if your prime concern is hitting the affordability/convenience nexus. - Friendly staff. Cleanliness could use a lot of improvement. Rooms look/feel very outdated with furniture that clearly needs maintenance.
• Aurooj (1/5): Pathetic. Horrible. Third class property. - Nothing. Everything. Horrible experience. Too much money for a worthless experience. They show you a different package on the site and deceptively include the full rent in the taxes area. They will give you water bottles without telling you how much they cost. Too expensive for a water bottle. They added extra water bottles on my bill when I didn't order any. The bathroom muslim shower was leaking. I especially had asked to check. Terrible quality toilet papers. Third class tiny soap bars, third class shampoo sachets. And the Double Deluxe Room was soooo small that one could hardly move around in the room. The room service was one of the worst, most pathetic ever that I have experienced. They will rudely answer you and tell you to call reception. If you ask for something, they will forget it and deliver it to you after much waiting. At one point, I waited for more than hour to get a tissue paper box. The breakfast menu was so typical and same everyday. Everything about this god forsaken place was horrible and I made the worst decision ever. I highly recommend NOT TO LODGE INTO THIS PROPERTY. I PAID TOO MUCH FOR ABSOLUTE HORSESH*T.
• Muhammad (10/5): Exceptional -
• M (7/5): Good - Generally, it was a good experience with basic facilities available. There is no lift (elevator). I had to climb the stairs to the second floor every time I went out. Breakfast was in the basement, adding another set of stairs.
• Malik (10/5): Exceptional -
• Muhammad (3/5): No proper room -
• Ali (9/5): Superb - The staff was very friendly and cooperative. The location is superbe near to Emporium and Expo. There is always need of betterment.
• Dr. (1/5): V pleasant - Good Email booking not in touch
• Mahmood (9/5): Superb -
• Raza (10/5): Perfect place to stay in Johar. Nearby emporium and city - Ambience
• Mubeen (8/5): Very good -
• Khan (6/5): Pleasant -
• Hafiz (9/5): Superb -
• Uzair (8/5): Very good -
• Mudasir (10/5): Exceptional -
• Syed (4/5): Disappointing - Nice clean hotel, value money Man at reception charged double the tax,means 1000 Rs extra
• Rashid (6/5): Pleasant -
• Asim (9/5): Superb - Staff were very kind and respectful. Specially Mr. Arslan and Salman were so humble and Energetic persons. Location was perfect even you you have a car doesn't matter of parking. Stay Bless Lahore and Stay Blessed Shelton will see you soon. Bye✨🤲
• Faran (8/5): Very good -
• Dr (8/5): Excellent trip - Staff behavior was so good and cooperative, Facilities was Best
• Muhammad (9/5): Superb -
• Aamir (8/5): Very good -
• Mustafa (10/5): Exceptional -
• Naima (10/5): Exceptional -
• Waqas (9/5): Superb -
• Khan (10/5): A very nice stay - The staff was too much understanding, helpful and accommodating. So, it was my second trip to lahore and staying at shelton. I accidentally booked the room at Johar Town where Gulberg is the location I am comfortable with. But due to the cleanliness (obviously more clean than Gulberg Branch) and clean washroom and peaceful environment we extending the stay at Johar Town instead of shifting it to Gulberg. Now, coming to the staff I must say Mr. Salman at reception is a very nice professional host. He is very understanding and helpful. The in-house food is too good and specially the chaye and chapati 😊 I am not only recommending Johar Town's branch but also looking forward for my next visit to stay at the same branch.
• Ahmed (10/5): Exceptional -
• Farhan (10/5): Exceptional - Always my go to place whenever I plan to stay in lahore.
• Muhammad (8/5): Very good -
• Raza (4/5): Disappointing - i stayed at the property 1 day earlier on 13th and intended to stay on 14th but i had requested them to change my room since the room they gave me on first night was not according to the images which were on website. while going out to do my work on 14th morning, i specifically asked them to change my room and they committed to do so. thats why i made the reservation on the app. but once i reach hotel during late 2nd half of the day around evening, i got to know that they did not change my room which they had committed. thats why opted not to stay there. i had given them some extra amount at the time of check in first day thinking that i would extend my stay, however, after this issue of room change came it and as they did not fulfil their commitment, i did not stay 2nd night. They on the other hand did not return my extra amount which i given to them as advance but also disturb and harassed me in various ways pushing me to give them full amount for 2nd day. They even did emotional blackmailing tricks telling me that they will deduct the salary of that poor front desk guy. during these unpleasant interactions, i found out that the hotel is not paying the staff as per the limit set by the government. under payment is also sheer violation of regulations and a direct contrast to labor laws.
• Junaid (7/5): Good Value for the money charged. - Location is Good for those people who are participating in Expo and need a hotel nearby. Lobby & Breakfast Area can be improved.
• Fazal (10/5): Exceptional -
• Kashif (6/5): Pleasant -
• Faisal (8/5): Very good -
• Arsalan (7/5): Good -
• Rajnesh (10/5): Exceptional - The room was neat and clean, staff were friendly and polite. Breakfast was good.
• Wahab (8/5): Very good - it was value for money and very good as compared to price
• Muhammad (10/5): Exceptional - Near to expo center and malls
• Kashif (6/5): Pleasant - Need to improve quality
• Muhammad (10/5): Exceptional - Staff behaviour Nothing
• Usama (8/5): Very good -
• Tahir (8/5): Very good -
• Adnan (6/5): Pleasant -
• Muhammad (8/5): Very good -
• Mahar (1/5): Bad -
• Mehtab (10/5): Exceptional - Service
• Muhammad (10/5): Exceptional -
• Dr. (6/5): Pleasant -
• Ali (10/5): Exceptional -
• Haider (9/5): Superb -
• Shakeel (1/5): The hotel stay was marred by overbooking issues, leading to an unsatisfactory alternative accommodation with subpar clea - Noting Despite having a confirmed booking through Booking.com and receiving a booking confirmation by calling the property when I arrived at the hotel at 8:30 pm after a 7-hour road trip, I was informed that the hotel was overbooked and had no vacancy. A heated argument ensued with the hotel management, eventually leading to an alternative offer of accommodation at their other hotel, "Premier Inn Express," located about 5-6 km away. Unfortunately, my stay at this alternative hotel was disappointing. The room had a stale odor, suggesting it had been closed for an extended period. The bedding quality was not only extremely poor but also unclean, with bedding covers, pillows, and quilt showing signs of wear and wrinkles. The towel provided was old, discolored, and stained. I brought these issues to the attention of the receptionist. The Muslim shower was out of order, lacking water, and the bathroom shower was also non-functional. Additionally, the breakfast served was cold. Overall, this was the worst hotel stay of my life.
• Muhammad (10/5): Exceptional -
• Waqar (8/5): Perfect economical stay for family with small kids - Excellent approach from Motorway, Brilliant and cooperative reception and kitchen staff. In every way staff cooperated to make it a great stay. I would say, it was a value for money. Would definitely recommend to others. Parking should be more secure and preferably covered. Also they need to improve dining area for breakfast.
• Agha (5/5): Passable -
• Ayesha (8/5): Very good -
• Advocate (10/5): Highly recommend for families... Fully comparative staff. Excellent serviceies and wonderful interio -
• Osama (10/5): Exceptional -

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