Scarlet Sails Hostel

Location: Long Set Beach, Long Set Pier, Koh Rong Island, Cambodia, Koh Rong Island, kh

Star Rating: 3 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Tour desk
• Car hire
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• 24-hour security
• Key card access
• Happy hour
• Cooking class
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Snorkeling on site
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Double Room with Garden View

  This air-conditioned double room has a desk, a terrace, garden views and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Key card access
  • Privacy curtain

• Standard King Room

  The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers an electric kettle. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Key card access
  • Privacy curtain
  • Free gym access
  • Concierge services

• Standard Twin Room with Garden View

  This air-conditioned twin room features a desk, a terrace, garden views and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Key access
  • Key card access
  • Privacy curtain
  • Free gym access
  • Concierge services

Guest Reviews

• Charlotte (8/5): - Super sødt personale, gode faciliteter og god beliggenhed. Et virkeligt dejligt sted og en rigtig god oplevelse. Badeværelset havde ikke vindue og der lugtede dårligt under hele opholdet.
• keri (7/5): V over priced especially for 1 person. Coffee the worst I’ve ever had - Location Fifth lounger covers staff in resturant staff had no English my AC didn’t cool the room and my bed sheets too small for the bed and the shower not hot or cold
• Stephen (4/5): -
• Michał (5/5): - Możliwość wcześniejszego zameldowania. Świetna lokalizacja blisko pięknej plaży. Sporo darmowych leżaków, do których dają ręczniki na recepcji. Ok basen. Dobrze działająca klimatyzacja. Średnie, monotonne śniadanie. Panowie na recepcji słabo mówią po angielsku i ignorują gości. Brudne pokoje. Grzyb w łazience. Dużo robaków, komarów i gekonów chodzących po domku. Ogólnie hotel ma kilka zalet, których największą jest lokalizacja, ale standard pokoi był bardzo niski.
• Sonny (9/5): -
• Eva (5/5): -
• Paul (3/5): Room for improvement - Very friendly staff & great location. The (lack of) cleanness and (bad) state of the room. Compared to the other (neigbouring places) I stayed; this one sadly is certainly overpriced.
• Roberto Boero (7/5): - Location Beach and swimming pool Price is high for to me be in cambodia
• Aurelija (6/5): Beautiful location but room just ok - Very good location near the ferry terminal and beautiful beach. Everything walking distance. Very nice big pool No internet in the room only at reception as well room and outside of the room was full of mosquitoes! No where else in the island was that bad like by our room!
• Lina (7/5): Excellent emplacement. Bâtiment vieillissant mais les chambres reste correcte. - L’emplacement Établissement vieillissant
• Alessa Q (10/5): -
• Violetta (10/5): -
• Brian (10/5): We moved here prematurely from ‘Hill Resort’ having a very poor experience and accommodation failures. The staff, whilst - The location situated centrally on this beautiful long sandy beach. The chalet type wooden apartment was ‘bijous’ but adequate and comfortable. Nothing much to dislike!
• Pheng (10/5): Exceptional -
• Emilie (1/5): Horrible AC and breakfast, absolutely overpriced - Nothing. Overpriced and terrible Airconditioning is out of the 1960’s and doesn’t cook the room. They changed my room but it wasn’t working in the second room either. I asked for a fan but didn’t get one. Then they wouldn’t leave me alone anymore, even though I asked staff to stop disturbing me 6 times, they kept knocking on my door even when the “do not disturb” sign was up. Breakfast includes old bread from last week, undercooked eggs and omelettes and the absolute cheapest of the cheapest sausages and ham. Inedible and disgusting. For this price in Cambodia, even on the islands, it’s a complete disaster.
• Lauryn (7/5): Staff are friendly, location is good and pool is lovely, rooms are just outdated! - Pool area and location are great. Staff are super friendly and although we had a few issues with our room they are always very nice and helpful. A lot of places on the island are older and run down so keep this in mind. Rooms have photos of TVs so don’t expect to have a TV in most rooms. We had a gas leak in our room late at night so we had to change rooms and the toilet didn’t flush properly for the first few days. Gym is super run down. However, we are on an island so can’t fault anything too much!
• Mia (8/5): Lovely stay - The hotel is great and one of the best on the beachfront, good pool also. They give you fresh towels and beach towels daily which I think was good as the beach towels get so sandy each day. Staff were all friendly and helpful and they offer help with your bags to and from the pier. The rooms were basic but for island living they are very premium, good fridge with snacks, good hair dryer and shower and cleaning was also great We didn’t have a tv in the room initially, none of the tvs have any signal due to the connection on the island. On requesting we did have a tv put into our room and could watch our downloaded movies on it so no problems there, wifi is also hit and miss but it’s what to expect being on a secluded island and is the same in all areas. Sometimes you struggle to get it in the room but have a stronger connection on the beachfront. The breakfast was also quite basic but nothing to complain about
• Shannon (8/5): Staff very pleasant and friendly, nothing a problem to them Rooms were spacious and clean - Staff very pleasant and friendly, nothing a problem to them Rooms were spacious and clean Had swimming pool with lots of sunbeds both around the pool and on the beach Quite expensive for what you got. Breakfest included Whig. Was a buffet breakfest but food wasn’t at a good standard and not alot of options. The resturant food was expensive and not at a good quality either, we often went to other places for lunch and dinner The gym is a tiny room with barely any equipment
• Maddie (7/5): Good - The location was amazing, the pool is on the beach and is so nice to swim in looking over. It’s got many food and drink options as well as a mini mart nearby which is convenient. Staff was helpful taking our bags to the room and informing us of all the available facilities. The room was very spacious and fairly modern, however there was always a good amount of mosquitos in the room which didn’t seem to disappear and there is no mosquito net to protect you from this. There was also a funny smell coming from the drain in the bathroom, however, from previous reviews I believe this is a sewage problem on the island, not necessarily the resorts fault.
• Connor (10/5): Exceptional -
• Rona (3/5): Poor - WARNING!!!!!!!!!!!!!!!!!!! BED BUGS!!!!!!!!!!!! We stayed at this hotel and got plenty of bugs bites!!!!! Besides that, we were told the snacks in the room are FREE, but when we checked out we were CHARGED for all of them, very very expensive. The team was rude and did not count our say.
• Vojtech (7/5): Good -
• Burling (10/5): Superb stay - Staff collected you from the Pier so you didn’t have to carry luggage. Room was a good size, clean too. Great location
• Joshua (3/5): Poor - The staff were not helpful in trying to assist me with my travel arrangements back to the main land and would not allow me to pay by card for the travel arrangements whereas I had not faced this problem at other resorts. They also tried to charge me $40 extra for a taxi from the pier on the mainland to Pnom Penh Airport. I found this out when I went to the pier on Long Set Beach and it was only $80. My key got stuck in the door of my hotel room and they said they would be there in 5 minutes and I waited an hour and they still did not show up. Then I had to leave my room unlocked whilst I went out for the day in hope they would sort it out (which they did in the end). There was also 10 mosquitos in my room at any given time.
• Mark (9/5): Superb -
• Neil (8/5): It was older facility but well kept clean place and staff are very friendly - It was right on the beach and close to the restaurants
• Joseph (10/5): Exceptional -
• Santiago (8/5): Very good - The beach access is very good and the restaurant also good quality It is a very secluded space with only access to the beach and zero integration with local communities
• Bill (7/5): Good -
• Bill (7/5): Good -
• Bill (7/5): Good -
• Humberto (7/5): Good - Good breakfast, top location, daily clean service in the room No wifi in the rooms, totally overpriced for the island.
• Bill (8/5): Very good -
• Ellie (6/5): Nice hostel in a gorgeous location! - Great location and facilities! Free breakfast was great and the restaurant had lots of choice. We had to move rooms due to finding black mould on our ceiling. Staff were great about it and moved us straight away but definitely something to note.
• Lea (8/5): Good value for money - Pool area was nice. Room was spacious and clean. The sink in the bathroom was smelly, might be related to rainy season. Food was alright. The “gym” was just a small room outside of the main building. It was more than hot in there and both treadmills did not work. Everything was a little bit too old…
• Joana (8/5): Good beach front location, calm area, nice pool and staff - Great location, right in front of the beach, some restaurants around, 5min walk to the long set pier, nice (and very clean) swimming pool. Pool towels provided. Varied buffet breakfast, including bread, eggs, pancakes, fruits. Friendly staff. As it is the low season, hotel offered us an early check in and a room upgrade, what we appreciated Room looks a bit ‘tired’ and in need of some updates, drain in the shower was clogged, but overall it was fine. Set your expectations right and you will enjoy it! Long set beach is a lovely and calm area, but depending on your room location, it can be at times a bit loud in the evening due to mad monkey party hostel near by. Additionally, Koh Rong has a severe (lack of) sewer management issue but it is not the hotels fault
• Sovandy (7/5): Everything is fine. Good staff good service. Just the food is so expensive. Thank you - Food is expensive. Other is fine Good view

Photos