Hotel Royal Kinshasa

Location: Av.Kitona N°3, Gombe, Kinshasa, cd

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Broadcast Live sport events
• Pub crawls
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Covered parking
• Secured parking
• Hosted evening meal (reserve)
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room

  These spacious rooms are equipped with air conditioning, flat-screen satellite TV, mini-bar, and tea-and-coffee making facilities. The bathroom comes with bath or shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Junior Suite

  These air-conditioned suites offer a seating area and are equipped with balcony, flat-screen satellite TV, mini-bar, and tea-and-coffee making facilities. The bathroom comes with bath or shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room

  These spacious rooms are equipped with air conditioning, flat-screen satellite TV, mini-bar, and tea-and-coffee making facilities. The bathroom comes with bath or shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Executive Suite

  These more spacious suites have a living area and a separate bedroom. They are equipped with balcony, flat-screen satellite TV, mini-bar, and tea-and-coffee making facilities. The bathroom comes with bath or shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Noah (10/5): Perfect - Cool Cute
• Kalambay (6/5): -
• Luwombo (8/5): - Bien Bien
• Franklin (10/5): Très bien sur tout - Super Pas de commentaire
• Patrick (10/5): -
• Kitwa (9/5): -
• Helena (10/5): -
• Abdou Fattah (7/5): -
• Guy (7/5): Agréable -
• Nicolas Zanzamé (7/5): - Location The staff
• Insie (7/5): -
• Divine (7/5): -
• jules (9/5): Agréable - Oui très bien Ras
• Patrick BOTUNDA (8/5): -
• Daywalker (7/5): -
• OBODOU (8/5): -
• Cédric (8/5): Idéalement situé. Hôtel propre et recommandable. - L'hôtel est propre. La chambre est spacieuse. L'hôtel est situé en ville. Idéal vu les bouchons monstres de Kinshasa. Le petit déjeuner est bien varié. Le petit-dejeuner est très interessant mais le personnel mais la pression aux clients qui viennent à partir de 9h45 car le restaurant ferme tout à 10h. Pas cool.
• Jean Paul (7/5): - La cuisine Le service de la réception
• Yannick (8/5): Discret, calme et reposant -
• Désiré (8/5): -
• Immaculée (5/5): - Emplacement Grosse incompréhension lors du check in ils Ne reconnaissaient pas la réservation booking, personnel désagréable
• Yannick (8/5): Reposant - Le calme, discretion...
• Tony (8/5): -
• Pierre (4/5): -
• Walo (8/5): Excellent - Le personnels très compétent et respectueux Il n'y a pas de fer à repasser dans les chambres
• cathy (10/5): C’est un hôtel qui est vivement a conseillé - Tout était parfait La qualité du service
• Ryoko (8/5): -
• Agatha (7/5): - Rooms were spacious. Neighbourhood was very noisy and hotel acoustics poor so I was disturbed by generator and vehicle noises throughout the night
• Munganga (8/5): -
• guerschom (7/5): -
• Manuela (10/5): Séjour rapide mais bon - Le personnel était accueillant L’odeur des chambres
• Sidonie (8/5): -
• Amadou Mouctar (7/5): J’ai le sentiment d’avoir été arnaqué. - Localisation de l'hôtel et la sympathie du personnel Le prix réservé sur Booking.com était 1.583$ alors qu’on m'a fait payer 1.862$ sur place soit 279 $ de plus. Ceci est INADMISSIBLE ! C’est une arnaque pure et simple de la part de Booking.com car l’hôtel, qui affichait des prix plus bas, n’a fait qu’exécuter les instructions de Booking.com.
• Stoan (8/5): -
• et La Lune 1 (10/5): -
• Daywalker (7/5): - La chambre spacieuse Pas de piscine
• Wang (7/5): -
• Cristian (7/5): A fost ok, dar la acelasi pret se puteau gasi conditii mai bune. - Corect Mobilier vetust
• Mohamed (6/5): Pleasant -
• Steve (9/5): Superb -
• Andy (7/5): Good -
• Tony (7/5): Good -
• Louison (6/5): Pleasant -
• Kabongo (8/5): Very good -
• Dolly (8/5): Very good -
• Bapaga (10/5): Exceptional -
• Neo (5/5): It was very good and comfortable. -
• Diana (6/5): Pleasant -
• Rudolf (7/5): Good -
• Eva (9/5): Superb -
• Eva (9/5): Superb -
• Solomon (7/5): I enjoyed my stay overall, thanks. - Clean Nothing but the access road.
• Florent (8/5): Excellent - Finding a luxury hotel in Kinshasa is not particularly challenging, with new establishments being constructed all the time. However, I was especially impressed during my first stays at the Hotel Royal, primarily due to the professionalism of the staff. Joanna at the reception, in particular, has always left a remarkable impression. I have tried several other hotels in Kinshasa, including five-star establishments, but have encountered various issues, including incidents where staff fraudulently deducted money from my credit card without authorization. Ultimately, I decided to return to Hotel Royal. As a golfer, I was pleasantly surprised when the hotel management recently offered me a complimentary round at the Kinshasa Golf Club, fully covered by them. I will definitely be returning to this hotel in the future. I encountered some issues with my room, as the air conditioner was not working. After reporting the problem, a staff member came to check but was unable to fix it. Fortunately for me, I was upgraded to a better room at no additional cost, which was a pleasant resolution. One concern worth mentioning as a business traveler is the need to iron clothes, especially since I often arrive late at night for early morning meetings. When I requested an iron, I was informed that the housekeeper was unavailable on Sundays or during late evenings. Providing an iron at the reception desk could be a simple and effective solution to address this inconvenience
• Eva (9/5): Superb -
• John (9/5): Superb - Good place in town
• Israel (6/5): Pleasant -
• Andy (10/5): Exceptional -
• Arthur (8/5): Very good -
• Don (8/5): Strong business hotel, good terrace, great breakfast, strong Wifi - Staff support, security, resto staff all welcoming and solicitous, good in city taxi support. Hotel uses Equity Bank whose system for credit cards is out-dated, This leads to credit card refusal that doesn't come from the credit card company but from the hotel vendor Equity system. This leads to requirement for large sums of cash and very inconvenient cash payment or cash deposit for food service.
• Nancy (8/5): Very good -
• Ravulaparty (5/5): Just for stay with no expectations. Courtesy & Welcoming is the word to search - Over Priced in comparison with the local restaurants Manager could have been more pleasant. The requested rooms are not being offered. Egyptian Chef and Restaurant Indian Manager were supportive. Staff could be more courteous. We need to pay Money before the food and looks demanding.
• Safricas (8/5): Royal May24 - Nice rooms NA
• Alice (7/5): Good -
• Alice (7/5): Good -
• Henry (3/5): Pulled out the money. - safe area Rooms old and not worth the money. Musquito friends however like the room.Aditional breakfast 25 Euro and that exclude a cip of cofee at 3.5 euro.No accessble balcony as booked.
• Ella (7/5): Good location - Size of the room and friendly staff
• Kalambay (7/5): Good - No No
• Gert (7/5): Good -
• Kalima (9/5): Superb -
• Angelo (4/5): Disappointing -
• Hamdy (8/5): Very good -
• Prisca (8/5): Very good -
• Sithembiso (4/5): Poor chic for money paid! - Bad chic! Mosquitos, expensive, low chic!
• Alice (8/5): Very good -
• Pierrot (8/5): Very good -
• Shumba (8/5): Very good -
• Danie (7/5): Good -
• Andy (10/5): Exceptional -
• Jean (7/5): Pleasant stay - Staff are friendly, food is good, and in general it’s a nice environment for when you are traveling alone for work. One of the room cleaning staff tried to get money out of me for a service that was offered by the hotel. I have to say though that her colleague the following day was one of the nicest person I have ever met, so I would not judge them on the behavior of one bad apple.
• Steven (9/5): Superb - Hotel was clean, perfectly located and the staff was friendly. Breakfast was extremely almost unreasonably expensive.
• Lee (10/5): Exceptional - First off, this is a beautiful hotel. Granted, there are rooms that don't have a view of the internal courtyard. But, it is well-maintained, and staffed with friendly, helpful people. The reception manager even sought us out during breakfast to tell us how we could save even more on our visits. It would be hard to find something negative to say.
• Daniel (8/5): Very good property - Good property and good location Nothing
• Justin (4/5): Disappointing -
• James (8/5): Very good - Nice and cleaned hotel with very good staff. The breakfast was amazing. I do suggest the hotel to think about equipping the rooms with bathrobe as a plus! In overall, the hotel is great!
• Maimouna (7/5): Practical and just what you need. - Nice mid-size hotel in a good location. Good for short business trips.
• Tsumbu (5/5): Passable -
• Wernfried (4/5): Hopefully I do not need to go there again - The food was very good. Room quality for the price point did not match. WiFi had a restrictions to certain websites. VPN did not want to work to our offices.
• Moussa (7/5): Acceptable - Proximity to town No pool
• Alice (7/5): Good -
• Alice (7/5): Good -
• Olufunke (7/5): Good -
• Cornelia (8/5): Very good -
• Placide (8/5): Very good -
• Mangala (7/5): Good - The location Wifi Double separate beds for a couple Didn't like the towels Toilet had some lines in the cuve Youth were making noise outside
• Paxi (5/5): Passable -
• Mahendra (6/5): It's ok - Location is good, breakfast they should add some Indian dishes Too much mosquitos and food order take too much time
• Zoe (8/5): Decent hotel with good service and clean rooms. Slightly expensive but Kinshasa is expensive. - - The location of the hotel is very central to downtown Kinshasa and assuming the traffic in the city is good, it is a pretty quick ride from the airport. - The rooms are clean and secure. - The staff in all parts of the hotel are very friendly and helpful. - The gym is surprisingly well equipped. - There are a fair amount of mosquitoes on the property and in the hallways as the staff leave the window open (and the windows are without screens) so they sometimes get into your room. - The wifi is of medium strength depending on how many people are in the hotel and actively using it. - The restaurant is a bit pricy but the majority of the food is tasty and safely prepared.
• Saluseke (4/5): Disappointing -
• Lumpungu (7/5): Good - Upgrade is needed in your Gym facilities Gym
• Candice (7/5): Great - I loved the pond with fish and turtles, the breakfast was delicious, the courtyard is pretty and staff all very helpful I paid for an additional night I did not use and I’m still awaiting feedback on my refund…

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