STAR HOTEL

Location: TB19307 GROUND FLOOR PUSAT KORMESIL BINTANG, Tawau, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 03:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Non-smoking throughout
• Front desk (limited hours)
• Free wired internet
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior King Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a sofa and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Family Room

  The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This family room features a sofa and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Deluxe King Room

  The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Standard Twin Room

  This twin room features air conditioning and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Clothes rack

• Three-Bedroom Suite

  The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

• Standard Queen Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Standard King Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

Guest Reviews

• ENG HIN (10/5): -
• Aziela (1/5): Absolutely terrible service. - Nothing, This hotel will forever be on my blacklist and if anyone ever asks me for reviews, I will tell them I give this hotel minus 10 stars for the treatment we received. The hotel cancelled our booking without any prior notice and only called us to inform 30 minutes before we arrived at the hotel. We were travelling for work from KL to Tawau and were stranded for the night without any accommodations. No other hotels were available for walk-ins as there was a major event going on in Tawau on the dates we were there.. The excuse they gave us was flimsy, unacceptable and unprofessional; that they were overbooked and overlooked our reservation because our reservation did not involve any online prepayment, and that they had already given our rooms to others. What a load of crap.
• Aziela (1/5): -
• Jean (3/5): - personnel incapable de faire un check-in en moins de 30 minutes pour 4 chambres il y a un ascenseur mais qui ne fonctionne pas, il a fallu monter les valises par nous-même au 2e étage une seule serviette fournie pour deux personnes draps très probablement pas lavés (poils trouves sous la couette) et oreillers tachés
• Jesy (10/5): -
• yu (6/5): - No lift for guess and bathroom smelly
• kurnia (10/5): - clean and staff services is amazing
• Kim Geok (5/5): - Poor service
• Mohd (10/5): Exceptional -
• Abdullah (8/5): Very good -
• Nazirah (8/5): Very good -
• Abdullah (10/5): Exceptional -
• Zulaikha (8/5): Very good -
• Nor (1/5): WORST EVER EXPERIENCE HOTEL IN TAWAU TOWN - OWNER HOTEL (MAN) CAME TO SEE US OUTSIDE AND SAY SORRY FOR WHAT HAPPEN. 1)POOR CUSTOMER SERVICE (LADY I BELIEVE AUNTY TO THE OWNER HOTEL). 2)SAFETY ON ELEVATOR LIFT. I DONT SEE ANY JKKP CERTIFICATE INSIDE THE LIFT. 3)UPON CHECKING IN,OUR ROOM GET CHANGED BY HOTEL WITH EXTRA CHARGE EVEN WE ALREADY PUT CREDIT CARD TO SECURE ROOM. 4)NO WATER HEATER INSIDE ROOM. INCONVENIENCE FOR FAMILY WITH BABY. WILL BRING THIS MATTER FOR FURTHER ACTION.
• Tan (7/5): Good - Cleanliness, new in town Internet facility, slow. Mosquito
• Ky-lee (6/5): Good basic ans spacious hotel. - Good basic hotel, No coffee/tea facilities in room, or PowerPoints in bathroom. Extremely clean and spacious. Do offer a very good airport transfer (was cheaper than Grab). No Coffee / Tea facilities in room. Bathroom in our room flooded when you took a shower.
• Fitzpatrick (8/5): Very good -
• Intan (10/5): Exceptional -
• Fahzalee (9/5): Superb - Netflix The location of the air conditioners.
• Khusairy (7/5): Good -
• Lim (8/5): Very good -

Photos