Palais Pálffy Apartments Vienna
Location: Josefsplatz 6, 2te Etage, Vienna, at
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location and Elegant Ambiance
Luxurious Amenities and Services
Nearby Attractions and Convenient Transportation
To experience the elegance and convenience of Vienna, book your stay at Elegance Wien today!
Important Information
Please note that parking is available, reservation is needed and costs 20EUR per day.
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Public transport tickets
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Television in common areas
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Apartment
Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Queen Studio
Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The studio features parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio with Kitchen
Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Minou (7/5): Door de locatie echt de moeite waard. - De locatie ligt perfect, meer centraal kan bijna niet. Ik heb een andere kamer gekregen dan geboekt. Wifi was echt slecht, daardoor lukte het bijna niet om ‘s avonds een serietje te kijken oid. Op mijn tel ook meer geen connectie met wifi dan wel.
- Tim (8/5): Great place to stay, has what you need and is very convenient for everything you want to do in the city. - Convenient location, had most things in the apartment we needed No remote control for the air conditioner, therefore no heating. TV did not work, Netflix did not work. Raised with online help many times. No resolution to either issue over 2 nights.
- Nooreddine (10/5): -
- Alice (8/5): Hotelkamer met eigen badkamer, perfecte ligging voor bezoek aan Wenen - Ligging
Grote kamer
Enorme bedden 1 handoekenset
Voor nieuwe set werd er €15 gerekend
- Alessandro (8/5): -
- Elisa (9/5): -
- Dietmar (5/5): Leider in den Stunden, in denen wir Erholung gebraucht hätten, nur schwer möglich Erholung zu finden - Die Lage ist sehr gut. Bad und Toilette als Vorraum und Durchgang ins Zimmer. Eine Disco irgendwo im Haus, von der man die Bässe bis 4h früh hört. Kein Personal. Überteuert.
- Christine (8/5): Der Preis für dieses Zimmer war sehr gut. Die Lage war hervorragend , aber Eingang und Stiegenhaus - Die Lage war sehr gut. Das Preis Leistungsverhältnis hat gestimmt. Wir taten uns bei der Ankunft etwas schwer, den Eingangscode zu entschlüsseln. Zum Glück war gerade jemand da, der uns geholfen hat.
Das Zimmer war sehr sauber, aber der Eingang , das Stiegenhaus und der Lift waren sehr desolat. So schade!
- GEMMA (8/5): Excelente ubicación - Ubicación y comidida No hay recepción y no guardan maletas
- Noëmi Laura (8/5): Bezaubernd - Die Lage war super.
Die ÖV-Anschlüsse waren ebenfalls sehr gut gelegen.
Der St. Stephansplatz ist sehr angenehm und war superschön. Ich persönlich fand das Einzige schade, dass es kein Duschvorhang gab, und der Duschdruck nicht so stark war, dies sind jedoch Kleinigkeiten.
- Flavia (10/5): Puntuacion - La ubicacion y todo el mobiliario impecable El ascensor
- Lorena (10/5): Amazing stay - The property is very well located, the staff was in contact with me was absolutely amazing, very helpful, kind and friendly.
- 高島 (7/5): ウィーンに住んでいる感覚で宿泊できた。アパートは初めてだったが、とても良かった - バスルームが使いやすく、ベッドも清潔でした 初日はカーテンが引っかかってちゃんと閉まらなかった。TVが見られず、YouTubeばかり見ていた。(ニュースを見たかった)
- KONSTANTINA (1/5): - Είχα κλείσει το δωμάτιο τουλάχιστον 6 μήνες πριν με προπληρωμή κανονικά.Πήγα εκεί και δεν υπήρχε το δωμάτιο.Απαραδεκτο!!Αναγκάστηκα να κλείσω άλλο δωμάτιο τελευταία στιγμή.
- Wilson Alejandro Martínez Sánchez (3/5): - La ubicación 1. No tienen un front desk para atender las necesidades de los huéspedes.
2. Las habitaciones se ven modernas, pero no lo son. Las paredes son en drywall y se escucha todo lo que ocurre en la habitación contigua. El baño no tenía ventilación, así que los malos olores permanecen y se expanden por la habitación. La televisión no funcionó y como no hay front desk no había alguien a quien pudiera pedir ayuda.
3. El Palacio Palffy es un edificio del siglo XVI, y ellos trataron de adecuarlo para un hotel y darle apariencia de modernidad, pero en realidad no lo consiguieron.
4. Si tienes sed o necesitas algo en la noche no tienes a quien acudir ni siquiera una máquina donde comprar algo.
5. Pagas el precio de un hotel 4 estrellas pero no recibes más que una cama limpia en una habitación decorada para parecer nueva sin amenidades ni servicio al huésped.
Yo no volvería y no recomiendo este lugar. Menos aún si viajas con niños, cómo fue mi caso.
- Kalabalık (8/5): -
- Ioanna (8/5): -
- Therese (8/5): - Situation en plein centre de Vienne ! Petit bémol à propos du sèche cheveux.... qui ne chauffe plus !
- Todor (1/5): This is SCAM !!! - It’s a SCAM. Don’t book this place. They took your money + 250€ for deposit. I’m sending information to booking.com and my bank.
- Itohan (10/5): -
- Anja (9/5): -
- Stephanie Tatiana (8/5): Very nice apartment in the heart of Vienna - Excellent location in the heart of Vienna; the soundproofing is excellent, which is especially appreciated since the building hosts shows and performances.
I also liked the small kitchen, and although this accommodation doesn’t have a front desk, the Arbio Team Vienna responds very quickly to messages and requests. I didn't have a desk to work at; it would be a good idea to keep one
- Sara (7/5): -
- Jonathan (2/5): Hard to write a short sentence. There’s a club downstairs and people part on the street. Extremely loud untill 5am…. Unb - Centric Location only. Clean and pretty but too small and not great location for resting. Renewed but not worth it
- Guillaume (10/5): Perfect localized - The perfect communication before and during our trip
- Susanne (7/5): - Ausgezeichnete Lage Sanitäre Anlage: Toilette im Eingangs Bereich. Abflussstopfen im Waschbecken defekt.
- Konstantino (6/5): Tout juste passable - Logement bien situé. Si vous avez la chance d'avoir une chambre du côté de la cour intérieure, vous serez au calme. Beaucoup de choses sont en mauvais état (prises qui se détachent du mur, lampes cassées et faux contacts électriques, meubles mal bricolés, etc). La propreté est discutable (poils, linge de cuisine mal-odorants, vaisselle rangée encore grasse). La cuisine est sous-équipée (pas de machine à café, très peu d'ustensiles, four impossible à faire fonctionner, etc.).
- Julia (9/5): 👍🏻👍🏻👍🏻 - Beste Lage, man kann alles zu Fuß erreichen. Das LogIn mit Code war allerdings etwas kompliziert, aber machbar . Wir kommen gerne wieder Schlechte Erreichbarkeit des Personals
- Eva (8/5): Perfect place to stay for a city break in Vienna - Amazing location. Very clean. The air con didn’t work :///
- Morad (7/5): Parfait pour être au cœur de la ville - Très bon emplacement je recommande
Toutefois il y a des améliorations à prévoir Le bruit des voisins de chambre, mauvaise isolation phonique.
Pas de réaction du personnel, musique très forte au soir et au matin.
Pas de table pour manger comme sur les photos
Ascenseur très étroit et mal indiqué
- Juan Ignacio (8/5): Bueno - La ubicación es perfecta. Además de la cama, tiene un sillón con TV Smart. Tiene aire acondicionado en frío! Al ser un apartamento, sería bueno que tenga tostadora para el desayuno y un Trapito para secar los platos. Era complejo controlar la calefacción, algunos días pasamos frío. Sábanas individuales tipo bolsas de dormir!
- Nikolinka (8/5): Pleasant stay - It was nice, comfortable place. Location was top. It was a bit confusing how to get in but they have left very clear instructions to follow.
They sent us a message interrested in feedback, which was nice. The WiFi was slow and unstable. The hairdryer was not the best. It was unable to dry my hair, but I have very long hair.
The pillows were not very good and there were no spare pillows.
- Shannon (10/5): Amazing location with everything we needed - Central location, easy access The WiFi didn’t work during our trip but this wasn’t a major issue. We only wanted to connect to book a trip.
- Giorgi (9/5): -
- Maciej (7/5): - Good apartment. Clean. Poor internet signal. Used my own data due to the same poor signal. Some TV channels need to be in English. I gave the rating as meeting my expectations but the wifi did not.
- giulia (10/5): -
- Battistella (1/5): Inaffidabile e pericoloso: chiusi fuori con farmaci salvavita all'interno. - Pessima esperienza, struttura assolutamente inaffidabile.
Siamo rimasti chiusi fuori dall'appartamento, il numero di telefono fornito risultava inesistente e non c'era personale sul posto; l'unica assistenza è stata una voce al citofono che ci intimava di andarcene.
La situazione è diventata un'emergenza medica perché i farmaci salvavita del mio compagno erano bloccati all'interno della stanza e lui ha iniziato a sentirsi male.
Di fronte alla totale assenza e negligenza da parte dell'host, sono stata costretta a chiamare la polizia.
Un comportamento inaccettabile.
- Elena (5/5): Complies - Nos gusto la ubicación y el apartamento estaba bien No nos gusto que como estaba señalizado era muy confuso, nos pasamos media hora buscandolo en el mismo edificio donde estaba aunque nos facilitaran la informacion por booking, así mismo aún entrando casi 40 minutos tarde nos comentaron que teniamos que esperar 20 minutos, cosa que no nos hizo mucha gracia. Porque les escribimoa un día antes para solo dejar las mochilas y nos dijeron que no, por lo que tubings que hacer tempo Durante una hora.
- Francesco (10/5): - Pozione centrale di vienna
- Ziva (8/5): -
- Luca (7/5): -
- Dilara (10/5): Muhteşem - Konumu çok iyiydi şehrin en iyi konumuna sahip her yer yürüme mesafesi gece bile çok güvenli . bir sarayın karşısında manzara çok güzel 9-12 aralıkta gitmiştik oda sıcacık. sıcak su noktasında su yeterli değildi ılıktı bize öyle denk gelmiş olabilir her şeyiyle 10/10 Odayı bulurken zorlandık ve 2.kata çıktığımızda iki görevli bize yardımcı olmadı. Girişlerde yardımcı olunması için bir görevlinin bulunması zorunlu bence . Çünkü gönderilen yardımcı olması için bir pdf belge var orada koridorun giriş kapısı değişmişti ancak pdf güncellenmemişti ve biz çok sorun yaşadık bulamadık. 2.katta bulunan başka bir otelin görevlisi bizi sürekli olarak kovmaya çalıştı parasını ödediğimiz yeri 2-3 saat sonra giriş yapabildik ve bu çok yordu
- Faris (10/5): -
- Katia (9/5): - Posizione ottima, letteralmente a 2 minuti da Stephansplatz e vicinissima alla maggior parte delle attrazioni La cucina, attaccata al letto, mancava di pentole e padelle. Nella nostra camera, inoltre, non erano presenti tavolo e sedie
- Ariane (6/5): not worth the trouble. - positiv
- Lage
- Wifi
- ruhige Nachbarschaft und kunschaft negativ
- Küche, aber keine Töpfe / Pfanne, kein Wasserkocher, Mikrowelle hat nicht funktioniert
- auch sonst spärlich ausgestattet für eine Woche (kein Handfeger, kein Putzlappen)
- keine Möglichkeit vor Checkin und nach Checkout Gepäck zu deponieren
- Laut Angabe des Anbieters gibt es einen Satz Handtücher, in der Realität besteht der aus einem kleinen Frottiertuch, wie es üblicherweise als Duschvorleger benutzt wird
- man konnte flaws über eine app melden, aber leider wurde nichts gefixt und ausser der bestätigung, dass das Ticket raus war, kam auch nichts mehr zurück in den 5 tagen.
- KONSTANTINA CHRISOPIGI (10/5): -
- Marcos (1/5): - Desde varias semanas antes estuvimos avisando de que íbamos a llegar antes de las 3, hora del check-in por si fuera posible entrar sobre las 2, más o menos nos dieron a entender que sí y si no que había la opción de dejar las maletas en la recepción mientras, nada más entrar en las instalaciones un hombre que estaba allí que sería el responsable o similar nos dijo que que hacíamos allí que esto era la parte "elegance" que nosotros no pintábamos nada allí, (habíamos reservado la mejor habitación que había que por supuesto era "elegance", de hecho la propia habitación se llamaba "habitación elegance" pero que nada, que nos fuéramos no nos quería ni escuchar, que está no era nuestra parte y que buscáramos por el edificio cual era la nuestra, le enseñamos la reserva y la conversación en la que decía lo de entrar antes y que podíamos dejar las maletas en recepción, nos dijo que para ir a recepción teníamos que coger el ascensor, subir una planta, cruzarla y bajar las escaleras de nuevo a la planta 2, cuando cruzando por el hotel no habia más de 10 segundos andando, nos tuvimos que ir de nuevo cargando con las maletas.
La habitación un auténtico despropósito tendría en las paredes en total fácilmente 80 roces, a lo que hay que sumarle cercos de humedad en forma de goteras que había debajo del aire acondicionado el cual no tenía el mando, en la habitación otro cerco de unos 25cm pintado de otro color, reservamos esa habitación porque tenía cocina y no había ningún tipo de menaje de cocina, ni una sartén, ni una olla ni una espátula o cuchara de madera para mover la comida, además también pillamos esa habitación porque tenía 45 m² que serían más bien 20 o 25 m²
Sinceramente un auténtico despropósito de reserva.
- Andrzej (8/5): -
- Lydia (8/5): -
- theo (8/5): Good - Location is great, really comfortable. No pan or cooking pot, making cooking impossible so there is no meaning of having a kitchen. The curtains does not cover the light really well
- Giovanna (10/5): Genial - La ubicación es espectacular. La habitación muy cómoda, al igual que la cama. No hubo nada que no me gustase. Leer bien todo, cobran un deposito de fianza de 250€. Que lo devuelven en cuando dejas la habitación.
- David (9/5): Unbelievable location - The location is unbelievable. The view out of my window was as good as anything in Vienna - over the national library and Burg. And Arbio, who administered the place for my booking, was excellent. They sent crystal-clear check-in instructions, and answered all my questions very efficiently. The layout of my apartment was a bit strange - you had to go through the bathroom to get to the main room. The fittings were fine, if not luxurious.
- Gaia (8/5): - The location was exceptional and the bed was so comfortable. In my opinion the hating was a bit low so I was cold at night.
- Selin (3/5): -
- Γρηγορης (1/5): - Το κατάλυμα δεν υπήρχε ήταν απάτη
- de Biase (5/5): Camera molto basic - La posizione è molto centrale Rispetto alla camera che ci aspettavamo era differente e quando l’abbiamo fatto notare non hanno fatto nessuna proposta di sconto o qualche altro tipo di servizio per “scusarsi” per l’inconveniente ma hanno risposto semplicemente “é tutto occupato non possiamo cambiare camera”
- Νικολεττα (10/5): -
- Agatino (9/5): -
- Annamaria (1/5): -
- Markus (7/5): - Zentrale Lage Baustelle im Zugangsbereich
Wasserschaden im Gang
- Iva (8/5): comfortable and nice - The room was clean, bed was comfortable. there was soap, shampoo, towels everything was nice. the only problem was the location of the room inside the building. the location of the building was perfect, but the room was very hard to find. the instructions were not very clear and i was searching for my room for 30 minutes before i found it.
- Konstantinos (9/5): -
- otdyx siracusa sicilia (1/5): - La pozione Tutto
- Marco (10/5): Romantica -
- Darina (10/5): amazing -
- Zumbühl (5/5): -
- Jessica (1/5): I was unable to stay here as they didn’t provide required info for check-in and incorrect contact # - The building and location is nice — I did NOT enter a room nor get to see as they failed to provide me the required info to do so. Their contact number has too many numbers so you are unable to call. They failed to provide a check-in link in time to check-in as paid for. They never gave a room number nor way of entry. They were very unresponsive on Booking. And without providing a reason, they said they could no longer accommodate me after taking my payment and confirming my stay. They stole my money and left me anxious and in fear being in a foreign country without a safe place to stay.
- Gerhard (8/5): -
- Gentiana (1/5): -
- Mautempo (4/5): -
- Chanice (8/5): Good value for money - Great location Difficult to find room..easily to get lost
- Mesropyan (10/5): -
- Robert (9/5): -
- berkay (1/5): -
- Majlinda (8/5): Buono - Posizione centrale , tranquilla , comoda Troppi email e messaggi dalla struttura
- Giada (8/5): -
- Selen (5/5): -
- Hannah (10/5): Location perfetta!!! - Sicuramente la migliore location a Vienna. Si può raggiungere diversi punti turistici a piedi 5/6 minuti, ristoranti, caffè e centro. L’appartamento è molto pulito e ordinato. Pulizia 10/10. Abbiamo avuto un po’ di difficoltà a trovare l’appartamento una volta dentro l’edificio perché le istruzioni non sono state molto chiare. Abbiamo avuto qualche problema di comunicazione e ci ho messo quasi mezz’ora a trovare l’appartamento. Dopo un po’ di volte a salire su e giù, finalmente ho trovato. A parte questo inconveniente, tutto il resto è andato molto bene!
- Aurora Anna (8/5): -
- Futura01 (8/5): -
- Murad (1/5): I am so upset for all the inconveniences caused by this horrific situation specially that I have kid with me - I even did not see the door of the apartment from outside
We stayed around 1 hour to try to follow the guidance to enter the apartment but unfortunately with no chance
We lost our time and we lost our energy walking the stairs up and down to find what they were mentioning in the fake messages they sent The host was not responsible and responsive
The phone number is not reachable for more than one hour
The guidance listed was not accurate information
- 123456789 (10/5): - Super lokalita Čisté prostredie
- Le (8/5): Good for a short stay not too good for longer stays. - The location is good. Cleanliness is ok.
- Maria (9/5): Muito boa. Voltarei com certeza - Localização e simpatia dos funcionários. Falta de orientação para achar o lugar, o elevador não marca os andares corretamente, eu não sabia para onde ir, não tem recepção a sorte foi que encontrei um funcionário no meu andar muito solícito.
- Mikaela (7/5): -
- Alexandra (10/5): -
- Simone (8/5): -
- Mariana (4/5): - O quarto era confortável e está bem localizado. Mas a atendimento foi péssimo. Tinha feito pedido de um berço, o nervo estava no quarto quando chegamos e pouco tempo depois houve uma senhora da recepção que foi buscar o berço alegando que tinha apena reserva para 2 pessoas e não para o bebé. Sendo que no booking a minha pesquisa foi sempre para 2 pessoas 1 bebé e tinha solicitado berço e garantiram me que teria um berço no quarto. Atendimento
- Anar (7/5): Perfect location but difficult to get in and store your luggage. - The location is perfect. Close to must see locations. No reception. We got a message explaining how to get into our room. Showing we have to go up to the 2nd floor. However when we got out from the elevator there was a worker first said it is not correct place. Then said it is too early it was 14:00 but we have to check in 15:00. Then we asked if there is a luggage drop. There was a room at 3rd floor without lock and any camera view. So risky to leave belongings. Finally when at 15:00 we went back to 2nd floor the same worker was there. Again said this is not right place. But when I showed the message he said there is a door on left side which there is no any information but a code is required to get in. There was not any code in our message. There was written type code below but no code was available. Finally from booking I found a link and reservation number literally was the document link. It's very difficult and complicated to get into the room.
At the end also when I send a message from booking to owner if there is a luggage storage. Reply was to leave it for Elegance apartment which they have reception. However they didn't accept our luggage. They are only for their customers. So be aware about these difficulties.
- Simon Uhrskov (6/5): Great location, good price but not very comfortable apartment - Very good location, comfortable bed and easy to access the building and room. Not very clean sofa or bed, the apartment was not in a good shape and very small bath.
- LORETO (7/5): la ubicacion fue increible. - la ubicacion no puede ser mejor. es Excelente. la accesibilidad.
- Marcin (6/5): -
- Marcin (10/5): Love this House, love this city - Awsome view
- Kay (8/5): Weekend getaway - The location was great and only minutes walking distance to main attractions and restaurants/cafes/shops. The room was clean, nicely renovated. The bed and sofa bed were comfortable and big pillows which was great. We read other guests reviews that complained about the apartments being very difficult to find and not getting responses or help from staff, that there was noise from a club downstairs, that the apartment walls were thin and they could hear noise. This had made us very anxious about what to expect. We were relieved and happy that we DID NOT experience any of these and we were very pleased with the room and our stay was pleasant. Minor thing, the instructions we got to find the apartment were quite precise but the photos that accompanied the instructions were nothing like what we were seeing so this made it a little bit confusing.
- M (9/5): -
- Armin (8/5): Gute Lage, moderes Zimmer, fairer Preis für Innenstadt Wien. - Lage und Preis. Das Palais ist sehr verwinkelt und ein erfolgreicher Zugang (mehrere Code-Türen) nur mit „Rezept“ möglich. Keine durchgehend gleiche Bezeichnung der Unterkunft im Haus erschwert das Auffinden des Zimmers. Reception war nicht besetzt!
- Cecchinato (7/5): - I was happy with the choice there is an electric hob but no pans to cook, only crockery and cutlery were provided. The pictures were misleading that the hob was available as it was not possible to cook.
- Antico (5/5): -
- Mario (7/5): -
- Defrennes (10/5): -
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